PROFESSIONAL SUMMARY

• Around 7 years in working in the Salesform.com, CRM as developer and admin using Salesforce Community Cloud, Sales CLoud and Service cloud.
• Experience in Analysis, Design, Development, Administration, Configuration, Implementation and Support ofSalesforce CRMbased onApex LanguageandForce.comPlatform.
• Proficiency in SFDC Administrative tasks like creatingProfiles,Roles,Users,Page Layouts, Email Services,Approvals,Workflows,TasksandActions,Reports,Dashboards.
• Experience in working on Eclipse IDE with Force.com plug - in to developTriggers,Test Methods,Test Classes/ControllersandVisualforce pagesetc.
• Exposure to CustomReport Types,Visualforce Components,Custom Settings,Key Management,Renewal Forecasting,ROI calculation,Inventory Graphs.
• Exposure to implementation, consultation, development, customization,integration, migration and support services for Salesforce,Salesforce1, Force.com, AppExchange apps and projects related to CRM modifications.
• Hands on experience in using Salesforce.comWebservices APIfor implementing webservices in the application for access to data from different users.
• Experienced in building data model by creating apps, tabs, fields with various field types, establishing relationship usingMaster-Detail,Many-to-ManyandLookuprelationship.
• Experience inScrum/Agile/Kanbanfor project execution usingJira/Story Boardtools for user story handling.
• Trained and executed 2 releases inCould Craze. The only proven e-Commerce solution on Salesforce.
• Good at migrations and deployment of code from one environment to other usingAutorabit tool, Force.com IDE deployment wizard,Mavens mateandWorkbenchdeployment Wizard also has hands on experience inANT Migration.
• Proficient in translating business requirements to technical requirements and architecture. Possesses comprehensive understanding of CRM business processes likeCase ManagementandCampaign Management
• Played a vital role in implementing Secure Identity Management and SAML basedSingle Sign-on(SSO) application
• Excellent communication and inter-personal skills; accustomed to working in both large and small teams.
• Good experience in developing salesforceLightning Apps,Components, Controllers andEvents.
• Customized existing Visualforce to align with salesforce new Lightning UI experience.
• Highly proficient in preparingBusiness Requirement documents(BRD),Functional Requirement Documents(FRD),User Requirement Document(URD), essential in bridging the gap between Business Management and the Development Teams.
• Participated in all stages ofSoftware Development Life Cycle(SDLC) i.e., System Analysis, Design, Development and Testing using Agile Methodology. Expertise withObject Oriented Design(OOD),Analysis(OOA), based onUnified Modeling Language(UML) architecture.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Lightning, Apex, Apex Triggers, Apex Classes/Controllers, Visualforce Pages/Components, apex Web Services, Apex Data loader, Workflow & Approvals, Case management custom objects, Dashboards, S-Controls, Snapshots, SOQL, SOSL

Business Intelligence: SSIS, SSRS, Tableau, Power BI, Informatica

Salesforce Tools: Force.com IDE, Force.com, API tools (Data loader), Force.com Explorer, Force.com Migration tool, Force.com Excel Connector, AppExchange, Jira, Sandbox environment, Lightning components

Methodologies: Waterfall, Agile SCRUM

Project Management: IBM Rational Requisite Pro, HP ALM, MS Project, MS SharePoint, JIRA

Programming Languages: Apex,Python, R, SQL, SAS

Web Services: JAVA EE, Servlets, JDBC, SOAP, RESTful web services, WSDL, XML, AWS, Glassfish server 3.1, Tomcat Server

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Salesforce Developer

Responsibilities

• CreatedTabs, record types, Organization wide default-settings, Sharing rules and queues and groups. Createdcustom objects and fieldsfor contractual and transactional information.
• DevelopedAPEX classes, Visualforce pages and APEX triggersto develop the custom functionality as per the requirement. Worked with Sales cloud, service cloud and marketing cloud.
• Developed custom Visual Force pages to automateApproval processesdat used Email approvals and parallel Approval steps. Generatedcustom dashboards and reportsto analyze clients and claims.
• Designed, built, test and deployed enhancements toSalesforce custom objects, UIs, workflows, Triggers, Alerts and Reports within Salesforce using Apex and Force.com.
• Written project specifications including technical, functional and solution design documents usingUML.
• CreatedVisualforce pagesto identify a region to be updated to enforce partial page refreshes and display the status ofAjaxrequests to display values depending on whether it is in progress or completed.
• Worked on various Salesforce.com standard objectslike Case Management, accounts, Contacts, Content, Reports and Workplaces.ProvideTier-2support level tasks and resolved issues for end users.
• DevelopedRESTwebservice calls to invoke third party web calls.
• DevelopedValidation Ruleson various objects and created Assignment Rules on Lead object to assign the leads automatically to various group of users.
• Migratedmetadata among various salesforce environments and other tools such asData expert, etc. usingChange sets. Worked with Dynamic Apex to access Objects and field describe information, execute dynamicSOQL, SOSL and DML queries.
• Worked onData managementincluding data integration from external data sources using API’s, web services, importing and exporting large volumes of data. Worked withLightning App Builderto build custom interfaces andlightning component actions.
• Setup activities and customized the appsto match the functional needs and built Custom applications to match the existing business needs with the required enhancements.
• Involved in writing test scripts for the encryption and decryption logic and interacting with the testing team to halp them withIntegrationandUAT testing.UsedAgile Methodology.
• Worked on Test methods to include thecontrollers and Trigger Handlersto ensure all the apex code TEMPhas coverage and is being pushed to other sandboxes and production environments.
• Leveraged Project management standards including repeatable timeline,WBS, and SDLCmilestones.

Environment Agile,SQL, Microsoft SSIS, JIRA, Tableau, Agile, SharePoint, SoapUI, Oracle 10g, Teradata, Informatica, Python, R, Tableau 9.2, AWS, SQL Server 2008, SalesForce, UNIX, Putty, Flat files, Session Logs, Windows.

Confidential, Chicago, IL

Salesforce Developer

Responsibilities

• Designed, developed and deployedApex Classes, Controller Classes, Extensions and Apex Triggersfor various functional needs of the application using the Eclipse IDE.
• DevelopedVisual Force Pages, Visual Force Custom Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Customized Accounts, Contacts, Leads, Campaigns, Cases,Validation Rules, Workflow rules, Triggers, Apex classesto achieve business functionality.
• Createdpage layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Developed User Interface using theCSS, HTML tags, Visual Force Componentsand usedJavaScript for front-end validation.Experience in working withCollectionslike List, Set and Map.
• UsedSOQL & SOSLwith consideration toGovernor Limitsfor data manipulation needs of the application using platform database objects.Profile based permissionson fields and objects are enforced.
• Involved in customization and integration of mobile optimized VF Pages of Salesforce1 application.
• Managed the data usingthe Apex Data Loaderand usedGitHubfor continuous Integration.
• Experience in working on differentdeployment toolsincluding Change sets, Eclipse, ANT migration Tool.
• Created Custom Objects anddefined lookup and master-detail relationshipsof the objects.
• Createdjunction objectsto establish connectivity among objects.
• Used theSandboxfortestingand migrated the code to the deployment instance after testing.
• Knowledge inAppExchange Applicationsfor integrating with third party applications.
• Work with user groups to provide training, resolve questions, assess user needs, and recommend changes. Scheduledone-on-one meetingwith the Product Owner to understand the changes, potential impacts of the changes and to review unit test cases and results.

Environment: Salesforce.com platform, Apex Language, Visualforce (Pages, Component and Controllers), S-Controls, Apex Triggers, Custom objects, Web services, Data loader, Security Controls, Wave analytics.

Confidential, GA

Salesforce Administrator/Developer

Responsibilities

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed solutions by customizing various standard objects of SalesForce.com.
• DevelopedApex Classes, Test Classes, Controller Classes and Apex Triggersfor various functional needs of the application. Worked onSOQL and SOSL queries.
• Good experience in development and maintenance ofSales & Service clouds.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• ImplementedDML operationsof Inserting and Updating records.
• Worked with Salesforce.com consultants to implement the business solutions for client requirements.
• Communicating with executive management on project status and project progress against target.
• Involved in Salesforce.com Application Setup activities and customized the objects to match the functional needs of the organization.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, and Reports and developed theCustom objects, Custom tabs, Components and user Dashboards.
• Createdprofilesand configured the permissions based on the organizational hierarchy requirements.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Createdpage layouts, search layoutsto organize fields, custom links, related lists, and other components on a record detail page and edit pages.
• Createdworkflow rulesand defined related actions, time triggered tasks, email alert, field updates to implement business logic. Created Reports and dashboards.

Environment Saleforce.com platform, Apex Language, Data Loader, SOQL, SOSL, Visual Force (Pages, Components, Controllers & Extensions), Apex Triggers, Security Controls, Eclipse IDE Plug-in.

Confidential

JAVA Developer

Resposibilities

• Gatheird andanalyzed the requirementsand converted them into User Requirement Specifications and Functional Requirement Specifications.
• Involved in FullSoftware Development Life Cycle (SDLC). UsedAgile Methodologyto develop the entire application. ImplementingJUnittest cases to test Java classes.
• Designed and implemented the User Interface usingHTML, CSS, JavaScript, JQuery and SQL Server.
• Developed Interfaces usingJSPbased on theUsers, RolesandPermissions. Screen options were displayed on User permissions. This was coded using Custom Tags in JSP using Tag Libraries.
• Involved in the UI development, including layout and front-end coding per the requirements of the client. UsedHTML4, CSS, Bootstrap, JavaScript.Worked with Web services.
• Implemented client side validations usingJQueryand usedJSF core, PrimeFacesandFLEXto develop UI pages. Used Hibernate along with Spring Framework to integrate with Oracle database
• BuiltSQLqueries andETLscripts for data extraction and analysis to define the application requirements.

Environment JSP, Servlets, Struts, Hibernate, HTML, CSS, JavaScript, JQuery, AJAX, JSON, REST, JUnit, XML, SASS, DOM, SQL Server, WebLogic 10.3.1(Oracle App server), Apache Axis 2.x, Web Services, Eclipse, Agile.