SUMMARY

• Around 5+ years of IT experience that includes in various stages of Software Development Life Cycle (SDLC) including design, development, testing, customization, implementation, production support and maintenance of object - oriented enterprise applications.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Reports and Dashboards.
• Involved on Salesforce configuration, customization, integration, deployment, communities and classic to lightning migration, lightning component, and lightning design system.
• Designed custom formula fields, field dependencies, validation rules, Workflow rules and approval processes for automated alerts, field updates and email generation according to application requirements.
• Experience in developing Apex Classes, Apex Triggers, CSS, HTML, DHTML and JavaScript.
• Expertise in building Visual Force Pages, Visual Force Custom Controllers, Components, Custom Objects, Reports, Dashboards, Tabs, Partner Portal and Customer Portal.
• Extensive implementation in customization/configuration tasks like creatingProfiles, Roles, Users, Page Layouts, Search layouts, Validation rules, Email Templates, Workflows, Approvals, Reports, Dashboards, SSOandNetwork settings.
• Experience in Trigger, Test Methods, and writing SOQL and SOSL queries.
• Experience on Sales cloud, Service cloud and Marketing cloud.
• Implement Security/Sharing Rules, Configure permission sets, Field Level Security, Record Level Security, Profile, Roles & Resource monitoring at different Hierarchical Level of the organization.
• Experience in large data migrations using Data Loader, Jitter bit, Informatics on Demand, SAP PI.
• Worked on Client's CPQ Project, Salesforce integration with CPQ application.
• Involved to implement in using Salesforce.com Administration in Creating Roles, Profiles and Integration of customer and commerce activities with Salesforce web services.
• Working experience in data Migration using Import/Export Wizard and Apex Data Loader for bulk import or export of data from Salesforce.com objects.
• Experienced in migrating the standard and custom objects in standard experience to lighting experience.
• Experience using apps of Salesforce like Ring Lead, Marketo, Yellow Fin, and Click Tools.
• Involved in CPQ to manage configuration, pricing, quoting, discounts, incentives, & proposals by using Apttus.
• Experience using Web Services using REST API, SOAP API.
• Experience in working with database such as Oracle, DB2 and MySQL and have sound knowledge in creating Table and writing DDL, DML, SQL queries.
• Knowledge in Bit Bucket and how to push the code in bit bucket using visual studio and using command line also.
• Worked on supporting multiple addteq’s codefatori customers by troubleshooting configuration & administration issues, scheduling and performing upgrades & recommending best practices for maintaining JIRA and Confluence applications.

TECHNICAL SKILLS

Salesforce.com: Apex Language, Apex Classes/Controllers, Apex Triggers, Visual Force Pages / Components, Apex Web services, Email Templates, User Management, Data Management Domain Management, Workbench, Sales cloud, Service cloud.

Force.com Tools: Apex Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox and Production), Migration Tool, SAAS, PAAS, Service Cloud, Sales cloud, Force.com Eclipse IDE Plug-in, Apttus CPQ.

Custom Integration and Management tools: Workflows & Approvals, Field updates, Reports, Dashboards, Custom Objects, Settings, Labels and Tabs, AppExchange Package & Custom Application and Sandbox Data Loading, JIRA, Visual Studio, WinSCP, XML Builder, SAP, Microsoft SQL Server.

Web Technologies: HTML, DHTML, CSS and JavaScript, XML, JSON.

Databases: Oracle, SQL, SOQL SOSL

Web Services: SOAP, Restful

Programming Language: JavaScript

PROFESSIONAL EXPERIENCE

Confidential, Richmond, VA

Sr. Salesforce Developer/Admin

Responsibilities:

• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application and have written the dependent test classes.
• Experience working with Lightning Components like Visual Flows and Process Builder, Designing and development of visual force pages as per the user requirements.
• Experience in Salesforce Lightning Components for building customized components replacing the existing ones.
• Enabled Aura Framework, by adding Aura Attributes and Aura Handlers for Events to focus on Logic and Interactions inLightningApplications.
• Generated the quotation word document from Salesforce.com and using the feature of CPQ product.
• Experience in modifying Visual force pages to be supported inLightningExperience and good understanding ofLightningmode and its features.
• Implemented Apttus Configure Price Quote (CPQ).
• Working experience withLightning Component Framework, usingLightningcomponent in Visual force and adding tolightningcomponent to salesforce1. Proficient in configuring and customizingSalesforceApp.
• Performed detailed analysis of business and technical requirements and designed the solution by Visual force, Force.com API, and Web Services.
• Acquiring Steel Brick,Salesforce demoed the new CPQ application on top of Sales Cloud. Users can now configure pricing directly in Sales Cloud.
• Knowledge on SalesforceLightningProcess Builder,LightningUI/UX, app builder and creating Visual Workflows,Salesforcesupport communities and Chatter groups.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract and load data from comma separated values (CSV) files.
• Designed and deployed Custom tabs, validation rules, and Approval Processes for automating business logic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Used REST Web services for integration between sap andSalesforce.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visual Force Pages.
• Developed integrations to Integrate Data fromSalesforce.com using SFDC APIs.
• As a part of Administrative tasks, Created custom objects, custom Fields, Validation Rules and Formula Fields. Wrote scripts to load Forecast Data fromSalesforce.com.
• Created Visual force pages, Apex Triggers, Apex Classes, Test Methods and Workflows.
• Created Page Layouts to organize Fields, Custom Links, Related Lists and other components on Record Pages.
• Tested apps by appending multiple components to aLightningApplication thereby deployed Applications from Sandbox to Production.
• Performed inbound, outbound integration with websites using REST API, SOAP Web services API (WSDL).

Environment: SFDC, Apex, Data Loader, Force.com, Import Wizard, Visual Force Pages, Triggers, Components and Controllers, Data Loader, Workflow and Validation Rules, Reports and Report Types, Custom Objects, Tabs, Email Services, Security Controls, HTML, JavaScript, Eclipse IDE Plug-in, API, Sales cloud, Security Controls, Sandbox data loading.

Confidential, CA

Salesforce Developer/Admin

Responsibilities:

• Involved in communication which are made between Business Analysts and Business team by improvising the business needs and suggested my opinions among the team.
• Worked of Communities from scratch.
• Involved in the Production support as well were, I had experience building Knowledge article, Get Feed Survey, Log a call, DocuSign and Omni channel according to business requirements.
• Strong understanding of data management and Integration experience with ECC systems.
• Expertise in various administrative tasks like creating Profiles, Roles, Page layouts, Workflows, Reports, Creating Custom Objects, Validation Rules, Email Templates, Public Groups, Queues, Permission Sets, and Security Settings.
• Hand on experience working on different Sandboxes from QA Sandbox to Production Sandbox Org. Deployed various components and made changes in Production Org Successfully with more than 80% of code coverage.
• As a part of Production support Admin involved in Continues Integration and Release Management.
• Used various Web Services like, REST and SOAP API’s to Integrate Salesforce with other application.
• Involved in actions like Data Cleansing and Data Transformation from External System into Salesforce Using Apex Data Loader.
• Excellent Understanding regarding the business requirements and Hands-on development and Integration experience. I see myself as Salesforce expertise in all the accepts on SFDC platform.
• Supported and maintained more than 300 users from starch involved in requirement gathering and user development trainings.
• Worked closely with marketing team to implement Pardot based on business needs.
• Developed custom UI using CSS, HTML, Visual force components and used jQuery, Java Script for front-end validation.
• Used Data Loader to transfer the data to production and Full sandboxes, used Eclipse IDE for complete Apex Programming.
• Worked on different Sandboxes for development & testing. Also, involved in migrating code to the production instance in installments using Change Set and Eclipse IDE and GitHub.
• Involved in Test configuration within Sandbox environments to ensure that once users are granted access, all the aspects are fully functional.
• Played differentroles based on my educational expertise by improving myself in certain areas where identifying certain dependencies on the business logic that have been implemented previously.
• Successfully deployed more than 25 items for every sprint release with no failures. Actively researched latest releases and made good enhancements with the real-time data which helped business users to experience the UI much efficiently.
• Performed analysis, troubleshooting, data testing and environmental refreshes as needed. Used Change Sets and ANT for deployment.

Environment: Saleforce.com platform (Classic), Apex, CLM, Visual force, Salesforce.com Data Loader, Workflows, Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in.

Confidential, Washington DC

Senior Salesforce Developer/Admin

Responsibilities:

• Interacted with Business users for requirements gathering, analysis and development.
• Involved in Salesforce.com application setup and customization activities to match the functional needs of the organization.
• Configured and customized sales cloud, service cloud, Standard objects likeAccounts, Contacts, Opportunities, Products, Opportunity Line Items, Leads, Campaign, Events, Tasks, Cases.
• CreatedCustom Objects, Tabs, validation rules, Componentswith respect to business requirements.
• Written customization code usingApex Classes,Visual force pages, used Visual force components likePage Block, Command Buttons, Action Support, and Action Function.
• Worked withSOQL,SOSLqueries withGovernor Limitationsto store and download the data from Salesforce.com platform database.
• Created relationships among objects usingLookupandMaster-detailrelationships.
• DevelopedCustom tabs,validation rules, Approval Processesand Auto-Responsefor automating business logic.
• Createdworkflow rulesand defined associatedTasks, time triggered tasks, Email alerts, FieldUpdatesto implement business logic.
• Developed severalCustom ReportsDashboardswhich are used by Business user and Management for reporting and setup analytic snapshot to dump data on regular basis.
• Generated stubs in Salesforce from the WSDL of external application.
• Writtenapex REST web serviceclasses for inbound calls to Salesforce.
• ImplementedData Loaderthrough theCommand LineInterface to extract the data from database to run at scheduled times.
• Visual force Pages for lightning experience, alternates for java script codes, sharing visual force pages between classic and lightning.
• Involved in end to end QA and UAT testing AND validation of CPQ including Products, Pricing, quoting etc.
• Provided ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow. Implemented SAML based SSO for authentication
• DevelopedEmail templatesin Text, HTML and Visual force for setting up email alerts for auto response and data updates.
• Created and developed Datasets, Lenses and Dashboards in Einstein Analytics.
• Worked with Salesforce Sales Analytics and Service Analytics standard application in Einstein analytics.
• Implemented custom Cascading Style Sheets CSS for visual force pages.
• WrittenApex Test classesto Unit test Apex classes before Production deployment.
• Deployedapplications fromsandbox to sandbox/productionusingant migration tool, EclipseandChange Set.

Environment: Salesforce.com, Service Cloud, CPQ, Apex Classes, Email Templates, Workflow Approvals, Sharing rules, Einstein Analysis, Reports, Dashboards, Eclipse, Force.com IDE, Salesforce outlook connector, CI/CD tools, Web service, SOAP, REST, HTML, CSS, Java script.