SUMMARY

• Over 11+ years of IT Experience with 3+ years of experience in pega analysis, development, documentation and implementation of BPM - PEGA/PRPC applications.
• Proficient in Pega Implementation life cycle like modeling of business process, development and testing .
• Certified Pega Senior System Architect (PCSSA) with good skills in implementing BPM concepts in Banking and Insurance domains.
• Experienced Developer for defining class structure and hierarchy based on Pega best practices and guardrails, security based on role and privileges, Data model, Process flows, business logic definition and user interface Design.
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer, Live UI, Log Analyzer and Performance Analyzer (PAL).
• Proficient in PRPC implementation cycle that includes PRPC development, testing, bug-fixing, and troubleshooting.
• Strong knowledge in implementing various PRPC components like Decision tables, Decision Trees, Decision Maps, Declarative expressions.
• Worked on UI elements like Harness, Section, Flow Action, Controls.
• Good knowledge of mapping the different database tables to PEGA Data tables to improve application performance.
• Familiar with Test Strategy, Test Plan and bi-directional Traceability Matrices Documents.
• Experience in designing Enterprise class structure (ECS) and Rule set hierarchy based on PEGA best practices and guardrails, Security based on role and privileges.
• Extensive experience in Agile Scrum and waterfall Methodologies of the projects in Banking and Insurance domain.
• Excellent Business and Technical expertise with a good understanding of BPM Domain.

TECHNICAL SKILLS

BPM Platforms: PEGA Designer Studio, Pega Rules Process Commander (PRPC v7.x/8.x)

Databases: MYSql, SQL Server, MS-Access

Tools: SharePoint, MS Project, MS Office, JIRA.

Programming Language: PHP, MySql, Javascript, AJAX

PROFESSIONAL EXPERIENCE

Confidential

Pega Developer

Responsibilities:

• Participated in business requirement gathering, analyzing the requirement, documenting the requirements of Business Process Management (BPM) implementation phases using PEGA PRPC.
• Involved in active interaction with Client in Collab calls, review meetings and Demos.
• Implementation of the core business logic using decision rules.
• Database transactions using activities.
• Experience in Routing concepts, Decision Rules, Activities, DTs, Report Definitions.
• End-to-End flow design and development.
• Providing Pegasystems expertise for design/development - Design/Implementation of business change requests
• Worked on connect REST integration with external system.
• Knowledge on connect SQL integration with an external system.
• Involved in multiple enhancements when it is in a critical stage and completed without any UAT issues.
• Involved in the Defect fixes.
• Gathering requirements from BA's. Discussion with LSA. Development and deliver user stories.
• Interfaced with business SMEs as needed to clarify requirements and strategic business needs to deliver the best design.
• CreatedRole Based Access group .

Environment: PEGA PRPC 8.x, Agile Methodology, UI & REST/JSON, HTML, JavaScript, SQL Server Database.

Confidential

Pega Developer

Responsibilities:

• Worked with different tools like tracer/Rules Inspector for troubleshooting the issues.
• Created Rule Admin Product rule and uploaded the same between environments till Prod
• Created Application and worked on Access Groups.
• Involved in designing of User Interfaces Harness, Section, Layout and Flow Action.
• Created Validation rules to implement business logic validation.
• Participated extensively in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Organization, Org Divisions, Org Units and Work groups.
• Worked with Clipboard and Tracer tools extensively to trace hard to find defects.
• Prepared Role Based Access group.
• Worked with different tools like tracer/Rules Inspector for troubleshooting the issues.
• Worked on Different rules like Activities, user Interface through Flow actions, Harness and Section rules for the concerned classes.
• Excellent analytical / problem solving skills along with good communication and interpersonal skills.

Confidential, Houston, TX

Pega Developer

Responsibilities:

• Implementing various PRPC components such as Decision Tables, Data Pages, DataTrasform, Report Definitions etc.
• Worked on SLA.
• Prepared and executed Unit Test Cases for the functionalities.
• Worked with the QA team and fixed the defects.
• Knowledge on purging Functionality
• Implemented various Functionalities most of the time work on the Activities
• Involved in designing and developing the user stories.
• Creation of Deployment Package which is used to migrate the code between environments.
• Extensively used Pega Clipboard, Logs and DB Tracer for debugging of processes developed.
• Worked with the QA team to implement and improve the testing speed and efficiency.
• Worked on Section rules, reports, decision and declarative rules, activities.
• Developed reports using List View and Summary View rules of PRPC.
• Worked with Clipboard and Tracer for troubleshooting.
• Involved in creating Class Structure and Access Group.
• Created Decision Rules (When condition Rules, Decision Tree Rules, Decision Table Rules, and Map Value Rules) and Declarative Rules as per the requirements.
• Involved Daily Business calls .
• Created Decision tables and Decision trees based on Business Requirements.
• Implemented complex user interfaces using Sections, Harness and controls.
• Implemented PRPC components like Declare expressions, Declare on Change, Declare Triggers, and When rules etc.

Confidential, Battle Creek, Michigan

Business/ Test Lead

Responsibilities:

• Duties included keeping track and reporting of ongoing activities and milestones, coordinating test schedules, maintaining communications and training plans
• Developed test plans including scope and schedule and identify key issues and performance metrics.
• Work with cross functional dependency owners and external vendors to understand their requirements and keep them updated about ongoing activities
• Coordinate test plans, communications plan, training schedules and all related change management activities
• Plan, schedule, track and prioritize program and project deliverables along with a strong risk management strategy and provide project status reports to senior management
• Ensure all the functional and process changes are documented and rolled out efficient.
• Assisted project Managers and project leaders in PMO for the planning, execution and monitoring of all activities for Oracle BRM upgrade in the areas of scope, scheduling, resourcing, communication, budgeting, and risk management
• Worked closely with Analysts, Architects, and QA for implementation of National Billing Solution on Oracle BRM platform.
• Assigned and tracked actions, risks, issues, decision documents, questions, assumptions and manage detailed project schedules using Microsoft Project
• Managed SharePoint site for the program and provided administrative assistance to Project Managers and Project Leaders.

Confidential

Senior Software Engineer

Responsibilities:

• Developed various Web Services using WSDL, SOAP and Oracle JDeveloper
• Defined WSDL for BPEL process, partner links, BPEL process templates and developed process logic definition
• Involved into Oracle Service Bus allows management and integration of messages and services across network
• Effectively used Technology adapter which includes FTP Adapter, DB Adapter and File adapters
• Design and Implement error handling using the Fault handling framework
• Unit testing using Oracle automated test suite framework
• Carried out end to end integration testing of service built on SOA architecture.
• Using HP ALM for storing, maintaining the test repository, bug tracking and reporting and provided clear and concise status reports of testing to the QA Manager.
• SPOC (Single Point of Contact) for any Functional, Testing and Offshore Team Effort Issues. Performed
• UAT regression testing after the defects were fixed & Involved in the Regression Testing of various patches. Involved in Regression Testing in different environments.
• Involved in the Functional Testing (Defect verification) of various patches.
• Involved in Script development, peer review, test script execution, defect reporting and defect tracking tasks.
• Execute UAT Scripts internally, prior to delivery of code to customers for User Acceptance Testing. Involved in the Functional Testing (Defect verification) in different environments.
• Updating Enhancement status to the onsite/higher management on daily/ weekly basis.
• Involved in to the System Validation Testing of various patches
• Reporting & prioritizing all the defects for the identified functional gaps.

Confidential

Sr. Software Engineer

Responsibilities:

• Involved with the team in full Development life cycle from product design to testing including the deployment of the product on cloud platforms.
• Attended monthly team meetings to understand client requirements, and sent regular updates about project status to immediate head during software development life-cycle
• Worked with developers to troubleshoot, test and maintain software products and databases to ensure strong optimization as well as functionality
• Performed integration of user-facing elements of programs written by front-end developers and assisted to build efficient, testable as well as reusable PHP modules
• Designed dynamic websites according to client requirements and wrote appropriate PHP program scripting commands to ensure accurate data is retrieved from database
• Developed and deployed new features in existing web applications to facilitate related procedures and tools when necessary
• Coordinated with the developer team to write code modules using HTML/CSS, JavaScript, MySQL and PHP
• Performed debugging and testing of the developed software applications, and ensured the product delivers expected results