Founder and CEO Resume

PROFESSIONAL SUMMARY

High - energy, inspiring leader and manager of high-performance, cross-functional teams and organizations that delivered successful, sustainable ventures, products, programs, services, and projects around the world, online and in person. Proven track record of successful execution, outcomes, and profitability, including triple bottom lines.
History of delivering successful initiatives on-time, within tight budgets and scope, along with high engagement and satisfaction of clients, community partners, and team members. Strong written and verbal communications, especially presenting to key stakeholders. Proven track record in fundraising, business development, strategy planning, and leadership development.
Recognized for expertise in coaching innovators and leaders, solving complex problems using systems thinking, growth mindset, lean startup methodology, adaptive leadership, human-centered design, and diversity, equity, and inclusion principles. Industries include financial services, banking, brokerage, e-commerce, technology, education, nonprofits, wellness, and retail services.

PROFESSIONAL EXPERIENCE

Confidential

Founder and CEO

Responsibilities:

Delivered hundreds of coaching and consulting projects for small- to mid-sized businesses, specializing in finance, marketing, program management, business development, and operational efficiencies.
Provided executive and career coaching to hundreds of business leaders and startup founders.
Created and ran online internet radio program, interviewing 300 business leaders around the world.
Oversee all aspects of business development, program management, marketing, and operations.

Confidential, Seattle, WA

Director, Innovation & Entrepreneurship

Responsibilities:

Directed projects, programs, and services that successfully served more than 3,000 internal and external stakeholders including students, alumni, and business executives.
Oversaw business school’s project center that delivered over 20 consulting projects annually.
Launched university’s first-ever Business Resource Center, positively impacting over 200 local businesses in under-represented communities.
Received 2017 AACSB Entrepreneurship Spotlight award (top global business school accreditor).
Annually inspired and coached more than 100 students and teams to succeed as entrepreneurs.
Raised over $3M from grants, major gifts, sponsorships, and endowments.
Oversaw eight annual business plan competition events, engaging over 1,500 volunteers and 500 competitor teams, with increased performance year over year.
Managed Center’s portfolio of peer forums for local CEO and business owners.
Led 24-person advisory board of regional business executives and civic leaders.
Delivered over 20 university-level courses and lectures to hundreds of students with positive feedback.
Oversaw global immersion programs for over 40 young leaders from Mexico, Singapore, Vietnam, Russia, and the Philippines.

Confidential, Seattle, WA

Group Product Development Manager

Responsibilities:

Oversaw product development projects for all business offerings throughout the product development and implementation lifecycle, including top revenue opportunities.
Initiated and negotiated a $1M+ strategic outsourcing relationship with national cash management provider.
Led business line of credit risk reduction project that reduced company’s exposure by $100 million within six months.
Led credit product management group for several months while manager was on leave.
Maintained the team’s positive spirit and results during bank’s receivership.

Confidential, Tacoma, WA

Group Product Manager and Marketing Director

Responsibilities:

Promoted within two years to group product manager by launching firm’s first-ever global product management function for data analytics offerings.
Within one year, led all product management functions for over 40 investment and data products.
Delivered award-winning web-portal for global client base with 80% client conversion; transitioned six major desktop product lines to internet-based solutions within two years.
Oversaw corporate marketing team and all marketing functions for one year, while simultaneously running product management team.
Retained 90% of product and marketing team members during high personnel turnover due to company merger.
Key contributor to firm’s revenue and profitability targets of 10% and 15%, respectively, and client retention of 95%, in highly competitive markets.
Direct oversight and management of multi-million-dollar budgets and programs.
Received firm’s highest employee recognition honor.

TECHNICAL SKILLS

Technical Skills: MS Office, Advanced Excel, SQL, Tableau, data analysis, social media platforms and analytics (Google, LinkedIn, Facebook, Instagram), website creation and CMS, marketing and finance analytics, enterprise solutions (Salesforce), project management tools (e.g., JIRA, Slack, Confluence), video-conferencing (Zoom, GotoMeeting, Teams).

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