SUMMARY

• Over17+years of IT experience with Salesforce plateform.
• Extensive experience with the Salesforce.com developmentlife cycle,application design patterns,integration patterns and deployment planning.
• Experienced working in Cross - functional teams, identifying business requirements and supporting sales/marketing efforts.
• Experience in Administration,Configuration,Implementation,Developing,Lightning, and support experience withSalesforce platform.
• Experience in SFDC Development implementing the APEX Classes, APEX Triggers, Visual Force pages, S - Controls, Force.com IDE, Eclipse with SOQL, SOSL and Plug-ins.
• In-depth experience in CRM business processes like Forecasting,Campaign Management,Lead Management,Pipeline Management,Order Management,Account Management, andCase Management.
• Design and Develop customer solutions in Vlocity, Visualforce, Apex, CSS, Javascript and other technologies.
• Expertise in SFDC Development using Lightning Application, Apex Language,Visual Force Pages, Classes, Controllers, Triggers, Indexes, Locks Web Services, Components, Tabs, Apex Web services, Custom Objects, Reports, Analytic Snapshots and Dashboards, Profiles, Creating Roles, Page Layouts, Org - Wide default, Sharing rules, Work Flows.
• Worked with SOQL, SOSL, Visual force, APEX, ETL, SOAP API Force.com and Web services API.
• Knowledge on the Field Service Lightning mobile apphow it works and aids on - site job management to a mobile workforce.
• Experience on AWS Cloud Formation templates (CFT) to create custom sized VPC, subnets, NAT to ensure successful deployment of Web applications and database templates.
• Experience in running Confidential services on AWS infrastructure and Virtualization Based technologies.
• Used refined global search in Lightning by developing Apex classes and Controllers.
• Monitor functional and integration test execution onSales force CRM, Veeva CRM
• Proficient in dealing with functionalities related tosales cloud&service cloud, Marketing cloud, Community Cloud, Custom Cloud and Analytics Cloud.
• Experience with SFDC Service console, customer portal, case management, knowledge base, customer communities and service account management
• Worked on Lightning Process builderflows, Connect API,Chatter and quick Action.
• Implemented Vlocity cards and reusable templates with comprising SLDS styling.
• Good Experience on Salesforce Lightning.
• Experience in third party integration with ERP (Marketing Cloud, Service Cloud).
• Developed and recommended CRM roadmap for customers in theFinancialDomain
• Experience working in Agile methodology,Scrum methodology,Waterfall model and Test-drivendevelopment.
• Responsible to Deliver Proof of Concepts using AWS, understanding customer business requirement.
• Created test scenarios on Sandbox and production environment and migrated code to deployment upon successful testing.
• Extensive experience in SAP CRM, Worked on Base customization, E-commerce, Marketing, Sales, Service, Channel Management, Loyalty Management and CRM/ISU Testing.
• Migrated data from Legacy Systems to Salesforce CRM using data loader.
• Extensive exposure toBlack Box testing,Smoke testing,Usability testing,End-to-End testing,System testing,Regression testingandUser Acceptance testing(UAT).
• Created customized UI as per the client and application requirements usingVisualforce.
• Review/Adjust/WriteApexandVisual Forcepage builds to ensure we keep code coverage Confidential a high percentage as well as meet business needs.
• Integrated CPQ system with multiple CRMs like Salesforce and CRM On Demand.
• Expertise in building Lightning components using Aura framework,Lightning Web components,Visualforce pages.
• Developed Visual force pages, Visual flow and Custom Objects using Apex Programming on Force.com Platform.
• Salesforce Steelbrick CPQ, Salesforce Admin, Sales Cloud, Salesforce Vlocity and also a Trailhead Ranger.
• Worked on Lightning Aura Component and Lightning Web Componentdevelopment to create components and built Pages.
• Conducted Gap Analysis on Vlocity Insurance Cloud functionality to shore up any process gaps between current and future state capabilities.
• Extracted the data from salesforce.com application into the external databases likeSQL,DB2for generating large data reports.
• Worked on Salesforce Platform to build Mobile App by enabling Lightning Components to make Lightning Application mobile and software analysis.
• Designed and Developed Vlocity CPQ for couple of telecom clients.
• Competent in analyzing and creating narrativeUse Cases, Use Case Diagrams, Activity diagrams, class diagrams, Data/Flow/Navigational flow DiagramusingUML ToolslikeMS Visio.
• Expertise in Business Analysis methodologies an diterative Software Development Life Cycle(SDLC)in relation with all the phases ofRational Unified Process(RUP).
• Experience in data migration from ACT, Excel, MS outlookusingData Loader, Data Import Wizard, SFDC Data Export,MassDelete,Informatica.
• Exposure to Apptus and SteelBrick, developed POC’s in Apptus CPQ and steelBrick CPQ.
• Experience with Steel Brick CPQ for subscription, billing, invoicing and can take control of sales process from Quote to Cash. Generated Revenue recognition status automatically withSteel Brick CPQ.
• Built reusable UI/UX components with lightning component framework.
• Deep Understanding and hands-on experience in Vlocity OmniScript, Vlocity DataRaptor, Vlocity Cards and Templates, Vlocity Actions development.
• Setting up Service Cloud Console,Cases(Web to case, Email to case), Solutions, Case Assignment andCTIIntegration.

TECHNICAL SKILLS

Salesforce: Apex Custom Controllers, Apex Classes, SalesforceCRM, Lightning Application, Apex Triggers, Visualforce Pages/Components, Apex Web Services, SOQL, SOSL.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Change Sets, Force.com Import Wizard, Force.com Excel Connector.

Integrating Tools: Apex Data Loader, Data Export, Mass Delete.

Languages: Apex, Java, C, C++, SQL, SOQL, SOSL.

J2EE Technologies: JAVA 1.X, Servlets, JSP, Spring, EJB, Web Services, Log4j.

Web Technologies: HTML, XML, CSS, Java Script, JSP WSDL, SOAP API, REST API.

SFDC Technologies: Apex, Visualforce, Lightning, Reports, SOQL, SOSL, REST & SOAP API, Bath Apex, Dashboards, Data Loader, Controllers, Triggers.

ETL: SQL Server BI Tools, DTS, Informatica.

Other Tools: Eclipse, GITHub, Jenkins, DataLoader.IO, JIRA, HP ALM, SVN, Bitbucket, Bamboo,GIT, MS Office suite, MS Visio.

PROFESSIONAL EXPERIENCE

Sr. Salesforce Developer

Confidential, NY

Responsibilities:

• Designed and developed SFA based Application on Froce.com Platform in Salesforce.com environment with Apex programming language Confidential backend and Visual Force pages as user interface.
• Worked on Salesforce.com based development enhancements and implemented lightning applications from the scratch.
• Involved in creating and customizing Email template and configuring them to the email alert within the workflow rule for a standard/custom object.
• Interacted with various business user groups for gathering the requirements for Salesforce.com CRM implementation.
• Upgradedsome Apps fromSalesforce Classic to Lightning Experienceto develop rich user interface and better interaction of pages.
• Salesforce with recursive AWS IDE Instances for Clients utilizing GitHub and Amazon for stability.
• Used refined global search inLightningby developing Apex classes and Controllers.
• Developed a SOAP UI based framework to enable testing of legacy SOAP/REST API implementations and Salesforce Service cloud integration with CI/CD Automation.
• Maintenance of installedManaged PackagesinLightningusing Apex. Experienced in usingData Migrationtool calledData Loader.
• Responsible for writing SOQL and SOSL queries.
• Designed salesforce service cloud console to enhance productivity with dashboard like interface.
• Visualforce Pages forLightning Experience, Alternates forJava Script Codes, Sharing Visualforce pages betweenClassicandLightning.
• Extensively worked on Agile methodology and attended Daily status/standup meetings.
• Worked on CPQ implementation decisions using Salesforce CPQ or Vlocity.
• Create and modify contract templates usingApptusX-AuthorWord.
• Develop various re-useable lightning web component and aura components for Salesforce and Salesforce Community.
• SecuredTableauserver to protect theTableauenvironment, security group and AWS Direct Connect.
• Research and develop workaround solutions for Lightning Web Component limitations
• Integrate features developed using Visualforce pages, Lightning Aura Components, and lightning web component.
• Involved in design development test and implementation phases of Software Development Life Cycle(SDLC)andAgileDevelopment with focus in Object Oriented Programming(OOP).
• Building Complex and Reusable Components in Vlocity.
• Developed Apex triggers for avoiding duplication of leads from various resources.
• Worked on integration of two instances using APEX REST API callouts. Configured Connected App to integrate Salesforce.com with two external JAVA applications to capture Accounts, Contacts, and Leads (Web-to-Lead implementation) using REST API.
• UtilizedJenkinsDevOps tool withGitHubfor CI/CD andmigrating Salesforce release changes between Sandboxes and later into Production.
• Designed and Developed Vlocity CPQ for couple of telecom clients.
• Created Lightning web components for scratch orgs.
• Developed integration between SFDC andAWS.
• Developed various integrations usingMulesoftas per the User Acceptance Criteria defined by the business users.
• Experience onPower Shell scriptsto automate the Azure Cloud system creation including end-to-end infrastructure, VMs, storage, firewall rules.
• Worked onLightning Process builderflows, Connect API,Chatterandquick Action.
• Moved all servers from in-house server to cloud based AWS with Salesforce org.
• Migration of Existing application to AWS cloud and automated regular AWS tasks like snapshots creation.
• DevelopedLightning appswith design systems using CSS and Parameters, App Builder andLightning componentfeatures for the use of Desktop and Salesforce1 Mobile Platforms.
• SAP CRM: Organizational data setup, Territory Management, Business partners, Products, Partner Processing, Transaction types, Item categories, Copying control, Marketing, Sales & Service.
• Developed SOQL and SOSL queries to get data from different related objects and Used Force.com Explorer for SOQL testing.
• Vlocity Cart, built upon Cards Framework in Vlocity, helps you place orders for your customers.
• Retrievedsome data and its functionality fromThird-Party API’sanddisplayedwithin the lightning component.
• Invokedapex triggers using apex data types, assignment statements, loops, locking statements, exception statements.
• Expertise in working on transformations inMulesoft.
• Created detailedAWSSecurity groups which behaved as virtual firewalls that controlled the traffic.
• Created CPQ process using Apptus CPQ and CL AppExchange tool in Quote.
• Documented architecture providing a blueprint for site design with SFRA technical and UX components.
• Architect and design community development using Lightning Web Components and Lightning Aura Components.
• Integrating plugin and link cartridges on SFRA.
• Deep Understanding and hands-on experience in Vlocity OmniScript, Vlocity DataRaptor, Vlocity Cards and Templates, Vlocity Actions development.
• Configured theContract managementandrevenue managementwith using of Apptus CPQ.
• Involved in Steel Brick CPQ implementation and customizations around the app exchange.
• Integrated Apptus CPQ and CLM applications and automating processes on Salesforce platform.
• Experience in working onMajor Fixesand made Enhancements toApex classes.
• Migrated database server into cloud by using AWS service.
• Developed MuleSoft batch applications to import Transfer Evaluation and GPA data from UAchieve into PeopleSoft system.
• Migrating Services from On-premiseto Azure Cloud Environments. Collaborate withdevelopment and QA teamsto maintain high-quality deployment.
• Tuned MuleSoft batch applications to obtain optimum performance and CPU utilization.
• Conducted proof of concept for leveraging Salesforce Commerce Cloud by exploring Storefront Architecture (SFRA).
• Working Knowledge on Sales Cloud, Service Cloud, Custom Cloud and Apex Programming on Force.com Platform.

Environment: Salesforce.com IDE, Service Cloud, Salesforce, SOAP, SOQL and SOSL, Experience, Visual force, APEX Classes, APEX Triggers, CUJs, Workflows, Sales Cloud, Service Cloud, Marketing Cloud, Migration Tool, Apptus, Web services API, Windows 7, Validation Rules & Formulas, Migration tool, Email services, Security Controls, Sandbox, Production.

Sr. Salesforce Developer

Confidential, TX

Responsibilities:

• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes & Triggers to suit to the needs of the application.
• Worked with functional leads to transform and develop new requirements into design, implementation.
• Working Knowledge on Sales Cloud, Service Cloud, Custom Cloud and Apex Programming on Force.com Platform.
• Used refined global search inLightningby developing Apex classes and Controllers.
• Worked on SFDC CRM E2E Testing/ServiceMax testing.
• Developedworkflows and approval processesfor opportunities and products/ assets management andIntegrated SFDCwith external back office systems.
• Implemented Vlocity cards and reusable templates with comprising SLDS styling.
• Vlocity is a managed package in Salesforce, and with the combined power of Salesforce and Vlocity, you can wrap up your sales with a greater velocity.
• Supported and improved sales cycles by implementing CPQ solutions effectively.
• Used theLightning Aura frameworkto build the components when upgrading legacy customer portal to Community for Clients.
• Worked onLightning Process builderflows, Connect API,Chatterandquick Action.
• BuiltLightning ComponentTab for Salesforce 1 Navigation and Custom Applications inLightning Experience.
• Private Cloud and Hybrid cloud configurations, patterns, and practices inWindowsAzure and SQL Azure and in Azureweb and database deployments.
• Vlocity CPQ is focused on the communications industry, where the Service Agent can quickly build orders and quotes and can close sales rapidly.
• Developed and designed a Partner community based CPQ in Salesforce Vlocity.
• Integrated Salesforce.com with an external application using SOAP, REST based web services.
• WroteSOQLandSOSLstatements within custom controllers, extensions.
• Usedforce.comIDE for developing custom applications.
• Used Force.com platform for developing feature-rich and user-friendly Visual Force pages for enhancing SFDC UI.
• Interacted with the Salesforce.com and Apptus premium tech support team on a regular basis.
• Experience inSalesforce1 Mobilewith out of box using Lightening.
• Extensively used REST APIs for integration between Salesforce and on premise systems.
• Extensively developed Visual-force pages, Apex class & Triggers for various custom functionalities for business requirements.
• Work withAPTTUS CPQfor subscription, billing, invoicing and can take control of sales process fromQuote to Cash.
• Followed ScrumAgile methodologyfor the iterative development of the application and participated in weekly Sprints, daily stand up meetings and customer reporting backlogs.
• Conducted Gap Analysis on Vlocity Insurance Cloud functionality to shore up any process gaps between current and future state capabilities.
• Created ManagedPackageusing Eclipse. Migrated fromsandboxto production using FORCE.IDE
• Developed and executed marketing campaigns using Marketing Cloud's Email Studio.
• Designed, and developedApex Classes, Controller Classes, and extensions for various functional needs in the application.
• Enabled Salesforce1 mobile for mobile applications and roll out two-factor authentication.
• Responsible for setting upFiled Level Security.
• DesignedVisual Force pagesto add more flexibility and a rich look.
• Implement on working across various SFDC implementations that are covering Sales cloud, Service Cloud and Apptus CPQ.
• ImplementedData Loaderfor loading the data.
• Developed business documents forSalesforce.comCustom objects.
• Created Workflow rules, Approval process on various objects to automate actions Email Alert, Field Update, Creating task, Outbound messaging and time-dependent actions.
• Created custom pipeline report and other reports for different business users using tabular, summary and matrix reports and dashboards.
• Written SOQL, SOSL queries in Apex triggers and controllers, used Salesforce workbench to generate queries.
• Developed apex custom and extension controller classes for actions defined in Visual force pages.
• Used SOQL and SOSL for Data manipulation needs of the application using platform Database Objects.
• LeveragedAPEX Controllerto make a call forexternal requeststo retrieve data from various API’s and displayed them on to the component.
• EnabledAura Framework, by addingAura AttributesandAura Handlers for Eventsto focus on Logic and Interactions in Lightning Applications.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application.
• Developed Aura, Lightning web components, Apex classes and VF pages.
• Developed Web Service Callouts from Salesforce to External Applications using SOAP and REST API.
• Designed various Web Pages inVisual Forcefor capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Involved indata mappinganddata Integrationfrom JD Edwards ERP toSalesforce.com.
• Installed PervasiveData Integratorfrom the AppExchange for two-way integration with a JD Edwards ERP system.
• Installing the Applications Insights tool on the web services and configuring an Application Insight workspace inAzure.
• Integrating Confidential with AWS Marketplace to allow buyer purchase Confidential product from AWS Marketplace.
• Utilized S3 bucket and Glacier for storage and backup onAWS.
• Worked with Visualforce List Controllers to act on a set of records with pagination and iterate over a list of records to produce output in a list.
• Used Informatica Power Center in synchronizing SQL to the Salesforce application.

Environment: Salesforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers) Pages, Data Loader, HTML, Java Script, Workflow.TDD.

Salesforce Developer

Confidential, WA

Responsibilities:

• Extensively worked on Agile methodology and attended Daily status/standup meetings.
• Analyzed business needs, distinguish between needs and wants, identify gaps between business needs and standard application functionality, design and document solutions that fill the gaps.
• Reviews and streamlined existing CRM to endure accurate adoption metrics reporting. Deactivating users to release licenses.
• Give training on SAP CRM to team members.
• Implemented quote approvals using CPQ Cloud (BigMachines) in-built approval functionality.
• Created user Roles and Profiles and given them Security controls and shared settings.
• Maintaining profiles roles and Standard Objects like user Accounts, Contacts, Leads, Campaigns, Dashboards, Reports.
• Also created Reports for custom financial data of current and potential portfolio.
• Authorized access to data, financial data and overall better customer security facilities.
• Introduced the new technical frame work like Lightning Web components and decoupled the code to provide the code reusability while developing the Lightning components (aura) and Lightning Web Components (LWC).
• Experienced in Customization and developing ofServiceMaxcomponents SFM (Service Flow Manager), SFW (service Flow Wizard), scheduledSFMandSFM Data validation rules.
• Implemented Veeva app on SFDC platform.
• Financial Cloud Relationship builder and mapprovides full perspective of each customer in the context of theirentire financial world.
• Designed and deployedValidation rules,Approval Processes,Custom tabs,and Auto-Response for automating business logic.
• Created variousRoles,Profiles, andPage Layoutsand Configured the permissions based on the hierarchy requirements of the organization.
• Experienced in the use ofAGILE/ Scrummethodology which includes team work, quick deliverables, prioritizing multiple tasks.
• Developed variousBatchApex classesand scheduled those usingApex Schedulable classeson hourly basis.
• Interactedwith the Salesforce.com premiumtech supportteam on a regular basis.
• Responsible for all the activities related toconfiguring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
• Worked with SOQL,SOSL queries with Governor Limitations to store and download the data from Salesforce.com platform database. Configured Chatter for the Users in the Organization for collaboration.
• Designed and developed VisualForce pages based on the business requirements.
• Manage AWS servers and infrastructure using EC2, S3 & Cloud Formation.
• Usedfield level securityalong with page layouts inLightningto manage access to certain fields.
• DevelopedIntegrationbetween SFDC and Mule soft for invoice generation in PDF format in My Coke Application.
• Development, implementation and update focusing onSales cloudandService cloud.
• Implemented theSalesforce CPQand integrated with the opportunities to evolve the system into a full-fledgedQuote to Cashprocess.
• Developed Visualforce pages to meet the organization requirement for the new look and feel.
• Worked on translating several Visual Force pages to lightning framework.
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governor Limits.
• Azur interim platform Support & become familiar with Microsoft led migration of sandbox/blueprint environment to Azur.
• Worked onIntegrating SAPandSalesforcesystems usingSOAP and REST API's.
• Integrating on premise Mainframe Case, CPQ and reporting systems withSalesforce REST APIs.
• Developed Lightning Components and built Lightning Web Components.
• Followed CI/CD process for deployments using Force.com Migration Tool and Snapshot.
• Updated theAPEX ControllerandHelper functionsregularly making theComponent Context Awareas per business requirement.
• Configured data sharing by setting up Organization-Wide Defaults (OWD), Owner-based &Criteria- based sharing rules on various objects.
• Worked on CPQ tool to redesign Product & Pricing configuration and Quoting process.
• Learn MuleSoft Enterprise Service Bus and develop pilot project to integrate PeopleSoft with external systems.
• Configured Salesforce Outlook connector for a couple of business users for synchronization of Salesforce Contacts, Activities from Salesforce to Outlook and vice-versa.
• Created Aura based Components, Attributes, Controllers which can be compatible to access through Lightning App builder.
• Created custom service cloud application on top existing solution to improve the productivity of CRMs.
• Involved in Salesforce CRM Lighting Testing (COB-Project).
• Worked onSalesforce1 Platformto build Mobile App by enablingLightning Componentsfor use in Salesforce1 mobile platform to make Lightning Application mobile.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Created Visualforce pages with fields, buttons and using various components to invoke methods.
• Using controllers andembedded JavaScriptandHTMLas needed.
• Implemented web based case management automation - Web to Case (on Case Object) to track and solve customer's issues.
• Created various Custom Objects, Tabs, Formula fields, Validation rules, Approval process, Record Type, Picklist, Dependent Picklists, List views.
• Created relationships among Objects using lookup and master-detail relationships and created the junction objects.
• Used Data Loader, Command Line Interface, ETL tools for loading.

Environment: sales cloud, Apex data loader, Workflows & Approvals, Sandbox, Production, CTI, Java Script, Eclipse, Apex Triggers, Workbench, Steel Brick, REST API, SOAP, WSDL, Windows.

Salesforce Admin

Confidential, OR

Responsibilities:

• Performed the roles of Salesforce.com Administrator and Developer in the organization.
• Developed various Custom Objects, Tabs, Visualforce Pages and Controllers.
• Administered, configured, maintained Salesforce.com application user profiles, roles, assigning Permissions, generating security tokens, Validation Rule, upgrade installation.
• Experience on SFDC implementations coveringSales cloud, Service cloud, Marketing Cloud, Chatter and AppExchangeapplications.
• Familiar with Salesforce latest product launches including Wave Analytic.
• Technical Knowledge about Salesforcelightning schema builder, process builder, app builder, components and lightning connect.
• Developed wave dashboards using Salesforce platform as the backend.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization.
• Created APEX triggers, classes, test methods and visual force pages to implement custom functionality.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.
• Used thesandboxfortestingand migrated the code to the deployment instance after testing an also s-controls
• Analyzedcomplex Salesforce team enginemodule and did enhancements on top of the existing system.
• Managed to getdaily dataandmetadata backupsfromSalesforce.
• Involved in developing high efficient code usingobject oriented design patterns.
• Experience in working onEclipse SVNfordeployments.
• Integrated third partyweb servicesusingcalloutsby generating the necessary stubs from theWSDL filesfor extracting the data fromexternal systemsto display in the pages ofsalesforce.comand developed ownweb services.
• Implemented the requirements on Salesforce.com platform and Force.comIDE Plug-in using Eclipse.
• Assigned workflows for Lead conversion, transfers, merging duplicates, managing web-to-lead to track responses to online campaigns.
• Involved in Datamappingspecifications to create and execute detailed system test plans. The data mapping specifies what data will be extracted from an internal data warehouse, transformed and sent to an external entity.
• Developed VF components in mobile apps.
• Created and used Email templates in HTML and Visualforce.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Conducted Administrative duties which included working with c-level executives, system administrators, and end users to gather their business requirements, then develop customized solutions to meet their needs.
• Written numerous SOQL and SOSL queries using Force.com explorer.

Environment: Apex Language, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Salesforce Business Analyst

Confidential, OH

Responsibilities:

• Interacted with various business team members to gather the requirements and documented the requirements.
• Analyzed the Scope of the Requirements, and managed requirements to avoid Scope Creep.
• Participated in Requirement Gathering Sessions & JAD Sessions.
• In charge of conducting the UAT with the Business users, and gathering feedback and providing the same to the Development team.
• Reviewing the test cases provided by the QA team, and providing feedback.
• Created user Roles and Profiles and sharing settings.
• Used field level security along with page layouts to manage access to certain fields.
• Involved in Design and development of Workflows rules, triggers, validation rules and other customizations with Salesforce.
• Administered Salesforce CRM applications for Sales, Marketing and Support Departments. Involved in creating multiple analytical reports, with varying degreee of complexity.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for integrity of the data.
• Used SOSL and SOQL queries during the data migration and custom development.
• Created Email templates in Text, HTML and VisualForce necessary for the application.
• Analyzed and Created Custom Profiles as required for the business needs and implemented Object level, Field level and Record level security.
• Implemented S-Controls to manage sales plan call sheets within Salesforce, capturing data and call activity.
• Primarily involved in developing a business model for developing the lead generation.
• Developed the scope and vision documents that defined the primary goals, objectives and scope of the project.
• Facilitated with team of two business analyst to elicit requirements in Joint Application Development (JAD) sessions by communicating with various background and skills, documented Scope Definition, Functional Specifications, Use Case document, Software Requirements Specification (SRS) and created User Interface Mockups/Prototypes using Ms Visio.
• Defined various Validation rules to validate the data in the application.
• Customized Page Layouts for Salesforce.com Standard and Custom objects.
• Created custom report types and generated report using the report types.
• Good experience in Salesforce.com Configuration of roles, profiles, user accounts, implemented role hierarchies, sharing rules and record level permissions to provide shared access among different users.

JAVA Developer

Confidential, MI

Responsibilities:

• Designed& developed application in n-tier fashion as per struts based MVC architecture using Servlets, Struts Action classes, Action Forms, JSP & Session Beans and developed User Interfacesusing JSP,
• Developed business modules using J2EE design patterns and extensively used Java Collections API
• Developed Shell Scripts for automating the closing document process using JavaScript front end validations
• Implemented Enterprise Java Beans (EJB) to interact with database to insert, update, delete & retrieve values; developed session beans & entity beans representing business logic abstractions
• Worked on Eclipse as the development environmentusing CVS version controller
• Converted reusable services into Web-Services using SOAP which can be accessed across the enterprise
• Involved in Testing applications on various levels like unit testing, integration testing &system testing using JUNIT
• Used ANT tool to build and deploy application on Tomcat Server.
• Involved in development of mockup screens and web portals.
• Used Java, WebLogic 5.1,6.1 and 7.1, EJB 2.0,Java Mail, Struts, Servlet, JSP, JMS, XML, HTML, JDBC, SQL,8i and JavaScript.
• Installed and configuredWSADas a development environment.
• Implemented SOAP protocol to get the requests from the outside System.
• Used Rational Clear Case as a source control for code changes.
• Followed coding and documentation standards.
• Involved the writing SQL quarries and Joins.
• Extensively used XSL as a XML parsing mechanism for showing Dynamic Web Pages in HTML format.
• Developed complex intra Portlet communication across web applications using cooperative Portlets. Developed simple Portlet messaging on a single page using Portlet API.
• Used Portal Enable, Portal Extend for personalization, content publishing, document management, productivity functions along with the scalable portal framework.