SUMMARY

• 7+years of IT Experience in salesforce.com Development and Administration on force.com platform including analysis, modeling, design, coding, testing and implementation.
• Experience working with Apex classes, Triggers, Lightning Components, Controller Extensions, Test Methods, Application Design and Development on Multitenant Force.com platform.
• Experience on Lightning Components, Application Events, Component Events and Aura Methods.
• Experience in implementing lightningDesign Systems.
• Strong Experience in Agile methodology and involved in grooming, planning, team ceremonies, program increments and scrum calls.
• Experience in using Change Sets, Bitbucket, Flosum and AutoRabit for deployment.
• Analyzed Sales, Marketing, Customer Service and Customer Support business processes used by salesforce.com customers and recommended ways to improve their processes using salesforce.com.
• Hands on experience in salesforce.com CRM integration, developing and deploying custom integration solutions.
• Strong knowledge on Administration setup, Apex, Visualforce, Lightning Components and experience with different SFDC development tools like Force.com, Visual Studio code.
• Experience in integration of Salesforce.com applications with other applications with an emphasis on the Restful Web Services/JSON.
• Experience in designing of Custom Objects, Custom Fields, Pick List, Role based Page Layouts, Workflow Alerts and Actions, Validation Rules, Approval Processes, Custom Tabs, Custom Reports, Report folders, report extractions to various formats, design of Visual Force Pages, Record Types, Dashboards, and Email generation according to application requirements.
• Experience in Sales Cloud, Service Cloud and Appexchange applications.
• Experience in web technologies like HTML, CSS, and JavaScript.

TECHNICAL SKILLS

CRM Tools: Salesforce.com

Salesforce Technologies: Salesforce CRM, Lightning Components, Applications Events, Triggers, Apex, Visualforce Pages/Components,Web Services,Workflows, Approval Process,Opportunity Management, Custom Objects, Dashboards, Snapshots, SOQL, and SOSL.

Salesforce Tools: Force.com IDE,GitHub, SourceTree, Eclipse IDE, Force.com API tools (Data Loader),Force.com Explorer, Force.com Migration Tool, Force.com Excel Connector, AppExchange

Languages: Apex, C, SQL, HTML and CSS

Mobile Application Tools: SalesForce1

PROFESSIONAL EXPERIENCE

Confidential

Lead Salesforce Developer

Responsibilities:

• Working on Guided Personal Service (GPS) Application development on the Salesforce platform which is used for customer Service using SAFe (Scaled Agile Framework) development methodology.
• Develop lightning components, lightning flows, Apex classes, Triggers based on the detailed design created, reviewed and approved by stakeholders.
• Collaborate work by engaging Train development leads, Engineers from development and shared platform teams in validating and certification to progress to higher environments.
• Communicate the design and code changes to the testing team and help with development of a good system, UAT and end to end testing strategies.
• Responsible for maintaining code components in Git Repository and deploying to integrated sandboxes using AutoRABIT.
• Analyze user requirements to determine feasibility of design within time and cost constraints.
• Working with Solution Architects, Engineers, Programmers and Product Owners to come up with solutions and to obtain information on project limitations and capabilities, performance requirements and interfaces.
• Create a detailed application component design document, with the details of all components including flows, apex classes, triggers etc. that is needed to create the functionality meeting business requirements and per the standards, guidelines and best practices provided by the SalesForceCoE team.
• Interacted with Business users for requirements gathering, analysis and development.
• Work in a shared development environment using individual Sandboxes for developing, testing and migrating the code to different instances after testing.
• Responsible for documenting all work in accordance with agreed standards and keeping them current based on changes in design, development, test strategy.
• Responsible for resolving issues deemed emergency fix worthy based on business impact.
• Help with code deployment and validation activities, to ensure correct components are delivered in production in support of the committed business requirements.
• Created modern Enterprise Lightning Application combining Lightning Design system, Lightning App Builder and Lightning Component feature.

Environment: Salesforce.com platform, Apex Language, WebServices, Lightning (Pages, Component and Controllers), Workflow, Approval Process, Custom Objects, JavaScript, Data Loader, Visual Studio Plug - in

Confidential

Salesforce Lightning Developer

Responsibilities:

• Created modern Enterprise Lightning Application combining Lightning Design system, Lightning App Builder and Lightning Component feature.
• Upgradedsome Apps fromSalesforceClassic toLightningExperienceto develop rich user interface and better user interaction.
• Develop lightning components, lightning flows, Apex classes, Triggers based on the detailed design created, reviewed and approved by stakeholders.
• EnabledAura Framework, by addingAura AttributesandAura Handlers for Eventsto focus on Logic and Interactions inLightningApplications.
• Worked onLightningProcess builderflows, Connect API,Chatterandquick Action.
• Minimized code inJavaScript Controllersby adding reusable functions inHelperComponent.
• Tested apps by appending multiple components to a Lightning Application thereby deployed Applications from Sandbox to Production.
• Support in troubleshooting any issues reported by users after code is deployed in production.
• Created many Roles and Profiles for the organization, which helps them in maintaining the Security for different individuals who are working in the organization.
• Developed Validation Rules for the Custom Objects and Approvals for some fields.
• ScheduledApex Batch jobsfor processing large records and Data Loader for data migration from databases to SFDC.
• Created Apex REST web service methods to inbound calls tosalesforceand supported response in JSON and XML format.
• Configured and used Version Control tool (Ex: Git) to maintain repositories for various releases and worked on migrating components using Force.com IDE, Ant migration tool, Change Sets.

Environment: Salesforce.com platform, Service Cloud, Apex Language, WebServices, Lightning (Pages, Component and Controllers), Workflow, Reports, Approval Process, Custom Objects, JavaScript, Data Loader, Visual Studio Plug-in

Confidential

Salesforce Lightning Developer/Admin

Responsibilities:

• Developing and Designing custom user-interface using Visual force pages along with HTML, CSS, JavaScript and writing custom classes to support these pages in Salesforce.
• Created Customer Portal and Communities so that Customers can register and manage their Accounts.
• Experienced in handling help desk tickets for all types ofsalesforce.com and Integration requests.
• Working on Opportunity, Lead, Products, Quotes, Accounts, Cases objects with business for Sales tool and Marketing.
• Experienced with Data loader for insert, update, and bulk import or export of data fromSalesforce.com objects. Used it to read, extract and load data from comma-separated values (CSV), implanted Automation of their loads.
• Designed and developed Apex Classes, Controller Classes, and Apex Triggers for functional needs in the application.
• Implementing Email to Case for Customer Service.
• Implemented Case Management by creating record-types specific to the user groups, assignments rules, escalation rules, case templates, workflow rules and actions, etc.
• Created lookup and master-detail relationships on the objects and created junction objects and various advanced fields like Pick list, Custom Formula, Field Dependencies, Sharing rules, Approval Process for automated alerts, field updates and Email generation.
• Creating and managing custom fields, page layouts, VisualForce pages, triggers, search layouts, record types, workflows, approval processes and validation rules
• Performing development, customization, and administration on the Salesforce.com CRM application for mapping it to the existing business process
• Manage the software testing process, creating test classes to achieve the desired test coverage for migration of code.
• Experience in using Change Sets to deploy code between the Sandbox and Production environments for final implementations and prepared Deployment documents.

Confidential

Salesforce Lightning Developer/Admin

Responsibilities:

• Involved in implementing the salesforce features and functions by designing, planning and implementing to meet the business requirements.
• Worked on different Salesforce implementations using applications like Sales Cloud, Service Cloud and AppExchange.
• Implemented in creating many-to-many relationships and created Junction Objects to implement Roll-up summary field to in corporate data from child record onto parent record.
• Implemented Development tasks by using Batch Apex, Apex Classes, Visualforce Pages, Triggers, SOQL and SOSL.
• Implemented Administrative tasks by using Custom Objects, Validations, Workflows, Profiles, Roles, Page Layouts, Reports, Dashboards, Tasks and Events.
• Extensive experience in designing and developing Validation Rules, Workflows, Formula Fields, Field Dependencies and Approval Processes as per the requirement.
• Worked on implementing Record based sharing using Organization Wide Defaults, Sharing Rules and Manual Sharing.
• Worked on Administrative Permissions, Profiles to grant/deny user access to salesforce features.
• Performed integrating Rest API web services to send and receive data from external systems to Salesforce and vice-versa.
• Implemented in creating Record Types and worked on Page Layout Assignments by assigning different Page Layouts to different Profiles based on the application requirement.
• Worked on using Data Loader to insert the data into Salesforce from Excel and Legacy systems.
• Worked on Sandboxes for developing, testing and migrating the code to different instances after testing.

Environment: Salesforce.com platform, Custom Objects, Custom Tabs, Workflows and Approvals, Triggers, Apex, Visualforce pages, SOQL, SOSL, Salesforce Data Loader, Jitter-bit, Force.com IDE, Eclipse, Profiles, Roles, Sharing rules, HTML, JavaScript, Angular JS, Reports and Dashboards.