SUMMARY

• 9+ years of overall experience including 6 years in BPM Technologies as well as SAP Security
• 6+ years of experience in Design, Development of Pega PRPC - based solutions, including reusable enterprise rules and workflow components
• Extensive knowledge in Design, Development, Migration, Deployment, & Integration of PRPC
• Extensive experience in Agile Methodologies & Scrum implementation with different SDLC phases of the projects in Banking and Financial Services and Healthcare domains in the capacity of Senior System Architect
• Involved in workflow design and development of Business Process Management (BPM).
• Proficient in Pega Implementation cycle including modeling of business process, Data Modelling, development, testing, and deployment.
• Configured and managed Flows, Harnesses, Assignments, Data properties.
• Designed and implemented Decision Rules, Declarative Rules, and Validation Rules.
• Experience in troubleshooting & performance tuning of PRPC applications using Clipboard, Tracer, Log Analyzer and Performance Analyzer (PAL).
• Exposure in constructing Class Structure hierarchy and Rule Set structure based onPegaGuardrails.
• Proficient in creating Access Groups, Operators, Rule sets, Rule set versions, Work baskets and Work parties
• Handled designing and developing of SLA, Portals Layouts, UI Development, Privileges & Access Controls and Reports, and Customization
• Extensive debugging skills in PRPC using Tracer, Clipboard, PAL and Rule Inspector.
• SAP R/3 for daily monitoring, maintenance and support for SAP ECC 6.0, SAP R/3 4.7EE.
• Extensively worked with various client environments with SAP business processes. Worked with the Audit team for the Remediation of Segregation of Duties (SOD) within SAP implementation.
• Implemented and Configured the Central User Administration (CUA)

TECHNICAL SKILLS

BPM: Pega PRPC Versions 6.1, 7.x, & 8.3

SAP Products: ECC 6.0/5.0, SAP R/3 4.7 EE

Web Technologies: HTML, Web Services

Databases: DB2, Oracle 9i/11g/12C, Ms SQL Server

Internet Tools: HTML, Java Script

Web Servers: Tomcat, Web sphere.

Languages: C, JAVA

PROFESSIONAL EXPERIENCE

Senior System Architect

Confidential

Responsibilities:

• Understand the High-Level Design prepared in the elaboration phase and prepared Low-Level Design and implementation.
• Developing data model, class structure, flows, flow actions, sections, Agent and other objects in PEGA
• Utilizing RDB methods to interact with the database for database transactions.
• Implementation and integration of multiple external systems with soap connectors and designed SOAP services. End to end Integration testing of the application.
• Simulated various integration connectors before actual Services available.
• Creating Activities, Decision rules, Declarative rules, Validation rules etc.
• Design User Interface using Harness, Sections, HTML rules etc.
• Create Pega Decision rules like when condition rules, Decision Table Rules, Decision Tree rules and Map Value rules.
• Participate in defect triage meetings and get them prioritize as per the business needs.
• Handled performance analysis using PAL, DB Trace, Log Files /Log Analyzer etc.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking RAPs and importing to Higher Environments.
• Responsible in assisting the build master team to co-ordinate with the migration process to other environments.
• Implementation of Pega best practices for a design solution and coding standards
• Leading & mentoring team member for timely deliverables

Environment: PEGA 7.3/8.1 & 8.3, Rally, Jira, Oracle 11g, MS Visio and SoapUI

Senior System Architect - Pega PRPC

Confidential

Responsibilities:

• Responsible in designing a technical design document before start of each sprint to aide developers in implementing user story functionality.
• Involved in sprint planning preparing time estimates for user stories consumed during a sprint.
• Followed AGILE methodology to ensure the project progresses in an efficient way and delivered in a timely manner.
• Created high level Process Flows, Data Models, Access Groups, Ruleset stack etc.
• Extensively involved in updating and deploying different rule sets versions as required by the Organization.
• Created reports using Report definition rules.
• Created Validation rules for performing business validation.
• Involved in resolving production issues in UI and Activities.
• Worked as release coordinator for packaging the rules, setting up the Access groups and monitoring the performance.
• Incorporated Sections and Layouts in flow actions and harness.
• Responsible to optimize and refactor code by conducting code reviews to ensure ease of maintainability and better performance.
• Demonstrate technical knowledge by mentoring junior team members on-going basis.
• Escalated the issue as necessary and facilitated resolution in accordance with existing procedures.
• Identify project implementation risks, share, and implement the mitigation plan(s)
• Provide technical support to the Development and QA teams

Environment: PEGA 7.1/7.2, Jira, Oracle 11g, SoapUI

System Architect - Pega PRPC

Confidential

Responsibilities:

• Developing User Interfaces (section, harness, and flow action), portal representation.
• Creating Decision Tables, Decision Trees and Declare Expressions basing on the requirement.
• Worked with QA team to implement and improve the testing speed and efficiency
• Troubleshoot and communicate with Pega Support team to resolve technical issues which may require hot fix from Pega systems.
• Developing SOAP connectors and update the existing SOAP connectors based on new requirement/ enhancements.
• Executing the Post-Upgrade activities like rule validate & save, HTML5 compatibility etc.
• Fixing the issue related to the custom html/fragments.
• Created reports using List view and Summary view rules
• Creation of Deployment Package and Migrate the code between environments.
• Extensively used Pega Clipboard, Logs and Tracer for debugging of processes developed.
• Participated in designing application security which involves setting up Access groups, Access Roles, Operators, Application ID, Work groups, Work basket and SLA rules.

Environment: Pega PRPC 6.1, Oracle, Web Sphere, MS Visio, SoapUI

SAP R/3 Security Consultant

Confidential

Responsibilities:

• Assisted weekly PMO meetings and helped in identifying Security Issues for various SAP instances and resolving the conflicts.
• In-depth analysis of roles and Users and recommended changes as per security requirements.
• Worked on Rule Architect and Mitigation controls.
• Involved in system administration tasks like UME configuration, role upload etc.
• Supported internal security audits in the production system every month.
• Ran security reports for critical transactions and objects and for users who never logged on
• Analyze business roles and updated them according to business processes.
• Suggested and implemented Master Derived role concept to save efforts on maintenance
• Created Composite roles as per Designation to reduce the complexity
• Used ST01 and SU53 for diagnosis of authorization issues
• Day to day technical support and resolution of security issue and implementation of role based security.
• Involved in a complete removal of SAP ALL and SAP NEW from user profiles, replacing them with needed roles
• Worked on SUIM reporting tool to find out the profiles, users, authorizations, and cross-referenced transactions with Roles and vice versa.

Environment: SAP ECC 6.0, BI7.0, Enterprise Portal 7.0, GRC 5.3

SAP R/3 Security Consultant

Confidential

Responsibilities:

• Created and maintained Derived and Composite Roles
• Perform user administration (creating, changing, maintaining, deleting user accounts and assigning roles).
• Managed user login parameters and password parameters.
• Comprehensive use of Profile Generator to generate roles and assign roles to end users.
• Provided Detailed Reports of Users, User Status, Roles, Activity Groups, T-Codes and Objects when required.
• Assigned roles to the users as per the approvals from the concerned line managers.
• Maintained illegal passwords in the USR40 Table.
• Involved with technical team in setting up SAP system for auto log-out, password length and expiration and specifying impermissible passwords.

Environnent:SAP 4.7 EE, Oracle 9i.