SUMMARY

• Over 7+ years of professional IT experience as Salesforce Developer/Admin/Business Analystusing Force.com, Visual Force, and APEX, with 2+ Years of lightning EXPERIENCE.
• Designed custom objects, custom fields, Picklist, role - based page layout, formula fields, field dependencies, validation rules, workflow rules and approval processes for automated alerts, field updates and email generation according to application requirements.
• Expertise in aura framework,Lightning Components and Salesforce Lightning Design System.
• Upgraded some Apps from Salesforce Classic to Lightning Experience to develop rich user interface and better interaction of pages.
• Hands-on experience in several mid-size, global implementations using Apttus CPQ.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Opportunities, Products, Cases, Leads, Reports and Dashboards.
• Configured security and sharing rules at object, field, and record level for different users at different levels of organization.
• Worked on Visualforce pages and having experience with CSS and Java Script.
• Working with web services API.
• Expertise in building Visual Force Pages, Visualforce Custom Controllers, Components, Custom Objects, Reports, Dashboards, Tabs and Customer Portal. Involved and provided support during the UAT. Knowledge of Customer Portal/Partner Portal implementation.
• Worked with Apex Triggers for automation process.
• Customized page layouts, search layouts, custom links, related lists and other components on a record detail and edit pages as per the business needs.
• Experience in SFDC development using Apex classes and Triggers, Batch apex, Email services, Visual Force Pages, Web Services, SFDC Integration.
• Expertise in building Visual Force Pages, Visual force Custom Controllers, Components, Custom Objects, Reports, Dashboards, Tabs and Customer communities, Analytic Snapshots.
• Experience in querying salesforce.com database using SOQL&SOSL queries using Force.com Explorer.
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.
• Experience in installingSalesforceAppExchange Apps, configured and maintained user security permissions in compliance with organizational needs.
• Experience in data migration from ANT, Excel, MS outlook and Legacy Systems using Data Loader, Import Wizard.
• Designed and developed SOAP and REST based web services to integrateSalesforcewith different external system.
• Hands on experience with Bulk API, Rest API, Soap API, XML.
• Strong knowledge & experience working in teams implementing Agile Methodologies.
• Extensive experience in Java and J2EE technologies like Servlets, JSP, EJB, JDBC, JavaScript, .net and JMS, AJAX, Web services, Java Mail, XML.
• Worked on Unit testing, for the customizations and developments done during the project.
• Custom objects, Custom fields, Web Services, SOAP, REST, Eclipse IDE, JIRA, ANT, Apptus.
• Excellently worked as a Team Player under all Levels of organization with ability to adapt quickly and learn.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce LWC, Salesforce Aura components, Salesforce CRM, Salesforce SFA, Apex Language, Apex Scheduler, Apex Classes/Controllers, Batch Apex, Apex Triggers, SOSL, SOQL, Visual force (pages, controllers & components), Lightning, S-Controls, Apex Web Services, Workflow & Approvals, Reports & Dashboards, Analytic Snapshots, Custom Objects, Change Sets

Salesforce Tools: Auto Rabbit, Welkins, VS Code, Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Salesforce Connector, Data Loader, Force.com Excel Connector, Force.com platform (Sandbox, Production) QTP, Jenkins, Win Runner, Bugzilla and Sandbox loading & Testing, Force.com Migration Tool

Languages: Java/J2EE, Apex, C ++, C

Web Technologies: SOAP, REST, CSS, JSP, JavaScript, jQuery, XML, HTML, AJAX

Databases & Office Tools: Force.com DB MySQL, MS SQL Server, Oracle, MySQL, PL/SQL, RDBMS, MS Access, MS Office.

Integration Tools: Salesforce Connector, App Exchange, Informatica cloud, ETL Data Extraction, Workbench, Mobile App Development PhoneGap, Salesforce SDK, Salesforce1 Custom Integration, Force.com, Salesforce CTI.

Platforms: Windows NT/2000/XP/Vista/7, Windows Server 2000/2003/2008

Project Management: Agile/Scrum, Waterfall, SDL

PROFESSIONAL EXPERIENCE

Confidential, Richardson, TX

Salesforce Developer

Responsibilities:

• Developed Lightning apps using lightning Components and made them compatible with salesforce1 mobile app.
• Maintenance of installed Managed Packages in lightning using Apex. Experienced in using Data Migration tool called Data Loader.
• Upgraded from Salesforce classic to lightning.
• Developed the New features using Lightning Web Components to Increase the robustness of the applications as they are inclusive of the said modern web standards.
• Worked on the enhancements where we used the Lightning Web Components and Aura Components together in the applications with no visible differentiation to the end-users.
• EmbedLightning Web Componentsin Flow for Rapid Application Development (RAD) and ease of maintaining application.
• Worked on the components that have no User Interface in Lightning Web Components and reused those components in other components to made them more efficient than Static Resources.
• Worked on leveraging Lightning Data Service (LDS) with Lightning Web Components by accessing data and metadata from all Standard and Custom objects.
• Experience with Embedding Lightning Web Components inside the Aura Components.
• Worked on Communicating the Lightning Web Components and Aura using Public API’s and Events.
• Performed Steel brick CPQ related configuration for product setup, approval matrices, approval rules, process builders and flows.Configured complete PLI with different charge types and charge type criteria combinations for all the products and services using Steel brick CRM.
• Created integration withSteel brickCPQand CLM applications and automating processes on salesforce1 platform.
• Integrated Steel brick and Salesforce integration for automating quoting, contracting, and billing process.
• Worked on Apttus CPQ (Configure Price Quote) to produce accurate and highly configured quotes making all the complex product, pricing, and business rules centralized, automatic and available in real-time.
• Worked on Salesforce CPQ (Steel brick) pricing using list, cost/markup, percent total, block, price rules, and calculator plugins, system and user discounts and filter rule.
• Implemented Skuid pages from Salesforce classic to lightning and migrated the Skuid apps to lightning.
• Integrating on premise Mainframe Case,CPQand reporting systems with Salesforce REST APIs.
• Worked on Lightning Web Components
• Worked on customization of visual force to havelightningexperience for desktop and mobile applications.
• Worked on Retrieving some data and its functionality from Third-Party API's and displayed within the components.
• Experience with deploying from Sandbox to Production using Force.com Migration tools like Force.com IDE, Change Sets, ANT, and Jenkins.
• Worked with the Visual Studio Code for the development, test class testing, deployments, and git sync etc...
• Created multiple flows to satisfy the Business requirements with custom Components in it for various purposes with future scope of enhancements.
• Maintained code components in Git Repository and deployed to integrated sandboxes using AutoRABIT.
• Developed variousCustom Objects, Formula fields, Master-Detail, Lookup relationships, Tabs, validation rules.
• Utilized field-level security alongside page designs to manage access to specific fields.
• Worked on Flows, created multiple flows and used them in the Lightning components.
• Prepared the Technical design documents (TDD).

Environment: SFDC, Apex, Data Loader, Force.com, Lightning, Import Wizard, Visual Force Pages, Triggers, Controllers, Email Services, Workflow, Validation Rules, Eclipse IDE Plug-in, Components, Sales cloud, Report Types, Reports, Custom Objects, Tabs, API, Sandbox data loading.

Confidential, Plymouth, MA

Salesforce Developer

Responsibilities:

• Developed Lightning Components using Lightning Component Framework and built Lightning component using aura framework.
• Implemented Salesforce Lightning Components for small set of users for customizing reports and dashboards.
• Worked on converting Salesforce classic VF pages into lightning using lightning components and lightning App builder.
• Used Salesforce Lightning framework presents app developers with the opportunity to build dynamic web applications.
• Upgraded from Salesforce classic to lightning.
• Experience In building Lightning components using both programming models: Lightning Web Components, and the original model, Aura Components.
• Visualforce Pages for lightning experience, Alternates for Java Script Codes, Sharing Visualforce pages between Classic and lightning.
• Pricing factors like variance pricing, volume-based pricing, attribute-based pricing has been configured using Steel brick CRM.
• Worked with External objects in Salesforce which is another feature introduced with lightning components.
• Experienced working with various App exchange products or CPQ products like Salesforce CPQ (formerly Steel Brick CPQ), IBM sterling CPQ, APPTUS.
• Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects in lightning experience.
• Designed, developed, test and deployed custom Salesforce applications software using APEX Classes, Controller Classes, Batch APEX and APEX Triggers for various functional needs in the applying.
• Designed various Webpages, Survey Documents in Visualforce for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Involved in data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Resolved bugs in Service Cloud.
• Used the Full Copy Sandbox for testing and migrated the code to the deployment instance after testing.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Reports and Dashboards.
• Designed and developed Apex Classes, Custom Controllers, Batch Apex, Asynchronous Apex, Apex Triggers, and Visualforce Pages for various functionalities.
• Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
• Experienced with Communities by adding new fields and made some necessary modifications which required to work on lightning components.
• Experienced with data mapping and migration of data from legacy systems to Salesforce.com Objects and fields.
• Experience with developing and configuring Dashboards, Ad hoc Reports and Report Folders, Report Types for different user profiles based on the need in the organization.
• Configured the settings and communication templates and granted high volume portal users to objects in customer portal.

Environment: SFDC, Apex, Data Loader, Force.com, Lightning, Import Wizard, Visual Force Pages, Triggers, Controllers, Email Services, Workflow, Validation Rules, Eclipse IDE Plug-in, Components, Sales cloud, Report Types, Reports, Custom Objects, Tabs, API, Sandbox data loading.

Confidential, AZ

Salesforce Developer

Responsibilities:

• Deliver branded proposals without leaving Sales Cloud using Salesforce CPQ and Configure quotes with speed and accuracy.
• Integrating on premise Mainframe Case,CPQand reporting systems withSalesforceRESTAPIs.
• Customized tabs worked with various standard objects including Accounts, Contacts, Opportunities, Leads, Campaigns and Cases.
• Created Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects inlightningexperience.
• DevelopedLightningComponent Framework and builtLightningcomponent using aura framework.
• Maintenance of installed Managed Packages in Lightningusing Apex.
• Designed, Implemented, and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the applications.
• Lightning components and added Design Parameters from Lightning Design System (LDS) Customized Lightning components were built using Java script on client side and Apex on server side.
• Implemented new feature enhancements on Service cloud console view and developed few Visual force components.
• Used SOQL and SOSL for querying the objects. Created many Email Templates and Mail Merge Templates and was involved in doing the mail merge for different standard and custom objects.
• Good with Configure Price Quote (CPQ) Product and Pricing, also understand configuration settings as they relate to business requirements, also good with standard Quote/Proposal creation process.
• Implemented Case Management Automation to track and solve Customer's Issues. Implemented Email-to-Case, Web-to-Case to enter generated cases to Case Object.
• Developed Apex triggers, classes to achieve user's desired functionality and have written the dependent test classes.
• Involved in integration of their legacy system withSalesforceCRM package through web services based on BULK API.
• Designing and development of visual force pages as per the user requirements.
• Created Task routing using Apex controller in such a way that ensure the sales team follows up on every task within due hours.
• Expert knowledge of MVC concepts, object-oriented methodologies, and approaches.
• Created REST API for various REST inbound and outbound calls.
• Implemented communities with Single Sign-on.

Environment: Saleforce.com platform, Apex, Visual Force, Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sales cloud, Security Controls, Sandbox data loading, Data Loader, SQL and Eclipse IDE Plug-in.

Confidential

Java Developer

Responsibilities:

• Involved in various stages of the project life cycle primarily design, implementation, testing, deployment and enhancement of the applications.
• Involved in designing the system based on UML concepts which include data flow diagrams, class diagrams, sequence diagrams, state diagrams using Rational Rose Enterprise Edition.
• Designed and developed web pages using JSP, HTML and used JavaScript for client-side validation.
• Involved in design and development of the application in n-tier fashion based on MVC architecture standards and utilized Strut’s framework.
• Developed data model and stored procedures.
• Used JDBC for communicating with the database.
• Responsible for maintenance and production support of the application documented design and functional aspects of the application.

Environment: Java, JSP, Java Beans, MVC, JMS, EJB (2.0), Web Logic, JavaScript, ORACLE, HTML, DHTML, XML, Windows.