SUMMARY

• Versatile IT professional with nearly 13+ years of experience as Application Manager, Lead Technical Specialist in large - scale programs focused on business growth, technology advancement and process improvement across value-chain domains.
• Lead projects involving implementation and integration of vendor technology as wells as home-grown solutions to meet identified business needs and fit within the overall technology strategic roadmap.
• Strong technical abilities and a high sense of ownership around delivering results.
• Showcased advanced technical expertise in analyzing, designing, estimating, and developing software applications adhering to SDLC best practices and guidelines.
• Managed the actions and work product of developers and development team leaders working on applications across the org, with an eye for system integrity and overall security.
• Subject matter expert for systems and processes owned, consumed or delivered to.
• Proven ability to translate technical issues to business users
• Able to see the big picture, delegate effectively and motivate team members to achieve on-time project completion
• Strong decision making and problem-solving skills.
• Detail-oriented, fast learner, highly adaptable and resilient to changes in the business.
• Excellent communication skills, both written and verbal.

TECHNICAL SKILLS

Industries: Commercial Lending, Derivatives

Programming: C/C++, Visual C++, C#.NET, Batch Scripting

Databases: MS SQL Server 2012, Oracle 12c

Development Tools: MS Visual Studio 2017, Visual Studio Code, TFS

Modeling Techniques: UML, OOAD, Design Patterns, Data Flow Diagram (DFD), Flow Charts

Test Automation: Selenium, Sikuli, Lackey - Python

PROFESSIONAL EXPERIENCE

Confidential

Senior Technical Consultant

Responsibilities:

• Reviewed License changes and configurations, aligning to LIQ modules the client was authorized to use for the new ARR functionality.
• Redefined the project scope and objectives based on discussions with vendor product team and client team, aligning to the current business needs while identifying risks and business implications
• Collaborated with Loan IQ Business Analysts to understand business requirements. Documented Functional Specifications Document, Test Plan by translating business requirements and assisted in deriving test cases for the ARR functionality.
• Analyzed enhancements, and identified data gaps from technical release notes for each release, followed by redesigning interfaces
• Configured table maintenance changes relating to pricing options and base rate associations for the target state (ARR) processes. Owned the complete technical and code base table configuration.
• Supported the new process to acquire ARR rates in the Loan IQ system, apply the rates to existing and new credits, monitor rate changes, ensure accurate interest calculations, billing, notices, and payments to commercial lending customers and counterparties.
• Lead Loan IQ batch job administration, configuration and troubleshooting appropriate to each stage (Smoke test, SIT and UAT). Identified and documented impacts to the client and provided resolution.
• Fine-tuned core LIQ batch jobs and code, ensuring the batch run times remain consistent.
• Baselined queries/transactions pre-ARR and tuned queries/transactions post-ARR ensuring online user experience is consistent.
• Contributed to daily metrics produced for project progress and presented ideas and solutions on daily defect calls
• Liaise between the technical development staff and the business/operational partners.
• Participated in all lifecycle activities including gathering design requirements, initiate system testing, and provide input to the release management team for implementation into test and production environments.
• Technical knowledge of the Loan IQ data model and application experience including LoanIQBatch Framework, LoanIQData Model and Components and LoanIQtable maintenance
• Strong understanding ofARR pricing options configuration
• Good knowledge on Loan IQ batch job administration, configuration and troubleshooting

Confidential

VP, Commercial & Real Estate Finance Technology

Responsibilities:

• Application Manager for Commercial Finance Lending and Derivatives platforms in Confidential .
• Applied a structured methodology and lead delivery team activities to complete enhancements on Loan IQ interfaces and maintenance of Loan IQ application defined by business scope
• Work closely with the Commercial Lending Ops team and Business analysts
• Coordinate and support of Loans vendor upgrade testing and implementations, Support multiple testing streams.
• Lead, managed & tracked development team efforts for various organization-wide strategic initiatives like Regulatory reporting, KYC System, Data Governance system, SOX Audit, PeopleSoft General Ledger
• Raised application effectiveness and performance by strategizing options such as work load automation, job monitoring automation, functional test automation.
• Served as an SME for the Loan IQ application for downstream data consumers of the application focusing on Loan IQ Batch Execution Framework, APIs, underlying data model and components.
• Identified and managed technical projects including Cash Out, Sweeps interface setup and maintenance, Month-end and daily reporting interface development, setup and maintenance, Monitoring Interface covering the application infrastructure, interfaces and downstream processing, collaborating with third party core banking systems such as FIS, FISERV.
• Monitored and motivated team’s performance through coaching, one on ones and development planning.
• Managed changes and upgrades with appropriate documentation and testing followed by elevate changes into production.
• Hosted meetings with business and development, production support teams on product enhancement and development planning calls, evaluate and coordinate production incidents escalations.
• Orchestrated the integration of new Customer derivatives from various platforms during One West Bank and Mutual Bank Of Omaha acquisitions, to achieve the business goals, including the identification and resolution of risks and issues that affect program delivery.
• Paved the way for accelerated growth, enabling savings of $1M annually after leading end-to-end mapping of derivatives into existing process and training end users on the existing derivatives platform.
• Lead, managed & tracked development team efforts for various organization-wide strategic initiatives like Regulatory reporting, KYC System, Data Governance system, SOX Audit, PeopleSoft General Ledger, lowered manual processing by 80% and improved automation by 30%.
• Successfully encountered live production issues when thrown on Month ends/ Quarter ends/ Year ends.
• Cultured a positive attitude in the team, following best business practices, and reporting risks and issues with transparency and sound judgment adhering to the bank’s compliance policies.

Environment: C#.NET, SAP Business Intelligence, Sikuli, Lackey, Ranorex Studio, Selenium Automation, Oracle 12c, SQL Server 2017

Confidential

Technical Lead

Responsibilities:

• Managed, enhanced and maintained core server applications for Front-Ends and Business (Trading)
• Positioned the project for success by defining a structured delivery approach based SDLC best practices and standards
• Established project governance standards and structures while defining and managing the build of new tools to improve Trading or Sales ideas, increase process efficiency and decrease operational risk.
• Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.
• Collaborated with Senior Managers to hit key business goals and define project roadmaps

Environment: MS Visual Studio, C++, SQL, MS Access

Confidential

Lead Technical Specialist

Responsibilities:

• Lead full systems life cycle management (i.e., analyses, technical requirements, design, coding, testing, and implementation of on-prem solutions and applications software) and delivered on time and within budget.
• Built component and data architecture design, managed technology planning, and testing for Applications Development initiatives to meet business requirements and ensure compliance
• Prioritized outstanding defects and system problems, ensuring accuracy and deadlines were met for UPS WorldShip upgrade.
• Motivated team to focus on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results.

Environment: MS Visual Studio, C++, MFC, C#.NET, VB.NET, OO design and Implementation, SQL, MS Access

Confidential

Module Lead

Responsibilities:

• Applied technical proficiency across different stages of the Software Development Life Cycle including Requirements Elicitation, Application Architecture definition and Design.
• Delivered high quality code deliverables for the various modules, lead validation for all types of testing and support activities related to implementation, transition and warranty.

Environment: Rational Tools, MS Office, C, C++, SNMP, UNIX, .NET Framework

Confidential

Software Developer

Responsibilities:

• Translated complex business requirements into technical specifications
• Developed high-quality deliverables across all Coso projects and provided consultative guidance on project assignments
• Ensured compatibility of solutions across various departments and identified business operation IT practices to develop and implement projects aligned with business strategy

Environment: C, VC++, Windows, Batch Programming.

Confidential

Application Developer

Responsibilities:

• Reduced customer service man hours by analyzing the types of customer calls, developing a flowchart of the customer call process, evaluating and selecting an Integrated Voice Response (IVR) system to place in the contact path to customer service
• Supported the configuration and implementation of the IVR solutions
• Collaborated with other customer service teams to ensure effective communication in supporting the achievement of objectives.

Environment: s: VC++, Windows NT