SUMMARY

• Having 9+ Years of IT experience includes 5+ years of experience in development, analysis, design, testing, presentation and implementation of applications using Salesforce.com platform.
• Extensively worked on Administrative tasks like Creating objects, fields, Page Layouts, Record Types, Validation Rules, and Email generation according to application requirements.
• Experienced in Administration setups for security of application and data, like creating profiles, Permission sets, OWDs, sharing settings, Manage Users for granting/restriction of application/Data.
• Designed Junction objects, Pick lists, Controller/Dependent pick lists, Formula Fields, Roll up summary fields, Field Dependencies and data mapping.
• Proficient in performing large and small - scale data migration from legacy system like Oracle, Apex Data Loader and Sales force Import and Export Wizard.
• Experience in implementing the Many-to-many, Look-up and Master-Detail relationships and Automating the business Processes using Approval Process, Workflows and Escalation Rules.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Experience working with Salesforce.com sandbox and production environments
• Creating Visual force pages for customizing/optimizing the UI to the end user for their better performance/interaction with Applications.
• Technical Knowledge on Lightning Experience and Lightning App Builder.
• Worked on writing classes for Visual force pages Controllers, Triggers, Batch Classes.
• Experience in SFDC development using Visual Force, SOQL and SOSL.
• Hands-on experience with development tools like Force.com IDE, Force.com Explorer and Data Loader.
• Experience in using Lightning Components in building Salesforce1 mobile application.
• Strong experience in implementing MVC with Salesforce.com.
• Ability to adapt for any environment such as working with both large and small teams or independently and excellent analytical, communication and inter-personal skills.
• Hands on experience in implementing Security/Sharing Rules, Permission Sets, Field Level Security, R Level Security, Profiles, roles and resource monitoring at different hierarchical level of organization.
• Experience in REST, SOAP based Web Services, Force.com API, SOQL and SOSL, and Sales force AppExchange and JAVA and C # on demand.

TECHNICAL SKILLS

Programming Language: APEX, Visual force, SOQL, SQL, RDBMS, HTML, and XML

Packages: Force.com IDE, MS Office, MS Excel, PowerPoint.

Sales force Tools: Data loader, Migration tool, Force.com Connector, Web ServicesAPI, Force.com Eclipse IDE Plug-in.

J2EE Technologies: JSP, JDBC.

Database & Tools: ORACLE 10g / 9i / 8i, TOAD.

Web Technologies: Web Services, JavaScript, CSS, HTML, XML, SOAP API, and AJAX.

Operating Systems: Windows 2000/2007, Windows XP, UNIX

PROFESSIONAL EXPERIENCE

Confidential, Plano, TX

Sr. Sales force Developer

Responsibilities:

• Developed various Custom Objects, Tabs, validation rules, Components.
• Using Force.comdevelopertoolkit including Apex Classes and Visual force pages to develop custom business logic.
• Interacted with various business user groups for gathering the requirements.
• Worked on variousSalesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Worked with SOQL & SOSL queries to store and download the data fromSalesforce.com platform database.
• Created various Profiles, Roles, and Page Layouts and configured the Permissions based on the Organization hierarchy requirements.
• Involved in Service Cloud customizations.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented Pick list, dependent Pick list, lookup, master - detail relationships, validation and formula fields to the custom objects.
• Experience in developing client-specific solutions on force.com platform using Apex classes and Triggers, Visual Force, S-Controls, SOQL, SOSL
• Worked on various standard modules ofsalesforce.com such as service cloud, Force.com IDE, Marketing Cloud, Community cloud, Sales Cloud, Service Cloud & App-exchange applications.
• Used field level security along with page layouts to manage access to certain fields.
• Developed several Custom Reports & Dashboards to better assist managers and also report folder to provide report accessibility to appropriate personnel.
• Developed custom Workflows and Assignment Rules for case escalation
• Implemented Field Level security for sensitive data holder fields.
• Created different Record Types, Page Layouts, Formula fields, Workflows.
• Synchronized with the business process review meetings and multiple teams for ascertaining standardized workflow processes.

Environment: Saleforce.com platform, Apex Language, Visual force (Pages, Component and Controllers), Pages, Data Loader, S-Controls, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, Virginia Beach, VA

Sales force Administrator/Developer

Responsibilities:

• Creating application to maintain the details of the product from demand phase to production phase.
• Coordinated business process review meetings with multiple teams to establish standard workflow processes.
• Designed, Implemented and developed the Custom Objects, Page Layouts, Custom Tabs, and Components to suit to the needs of the application.
• Created user Roles and Profiles, Security Controls and Sharing Settings, Permission Sets
• Managed users, hierarchical roles, profiles, security controls and territory management
• Defined Lookup and Master - Detail relationships on the standard and custom objects.
• Used Field-level Security to ensure that protected data is only shared with authorized persons.
• Implemented SFDC web-to-lead functionality into the corporate site to make lead management simple and efficient.
• Customized and extended Visual Force pages to Salesforce1/Sales Force One.
• Developed and maintained SFDC analytical reports and dashboards for management review and planning for accurate forecasting purposes.
• Wrote custom controllers implementing complex code for retrieval from Sales Force to Visual force pages.
• Used SOQL and SOSL for data manipulation needs of the application using platform database objects.
• Creating triggers to enforce constraints on the fields and schedule tasks.
• Created auto assignment rules using the workflow process to route tasks.
• Designed and Developed page layouts according to the user requirements.

Environment: Salesforce.com platform, Force (Pages, Component & Controllers), Apex Language, Visual Pages, Data Loader, Workflow & Approvals, Reports, HTML, Java Script, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, Minneapolis, MN

Sales force Administrator/Developer

Responsibilities:

• Worked on variousSalesforce.com standard objects like Case Management, Accounts, Contacts, Content, Reports and Workspaces
• Achieved comprehensive analysis of business practices and guided on ways to boost up the processes
• Designed Profiles, Roles based on Organization role hierarchy and implemented Record - Level and Field-Level security and configured their sharing settings.
• Achieved import and export operations to load customer data and other master data
• Interpret business requirements into SFDC system functionality. Identify, evaluate, test and deploy solutions that are cost-effective and meet business requirements
• Deliver continuing support in the areas of SFDC configuration, administration, reporting, data migration, solution design and project co-ordination
• Employed Data Loader to read, extract, and load data from CSV files
• Skilled on Case Management, captured cases from the company's website and customer emails
• Managed Auto response rules if customers approached beyond the business hours
• Toiled on Record Types, Validation Rules, Triggers and Page Layouts
• Designed workflow rules, time triggered tasks, email alerts, filed updates to enable business logic
• Generated sync of contacts, email alerts, events and tasks amidstSales forceto Outlook and vice-versa.
• Developed Visual force pages, apex classes, test classes, triggers, custom objects, email templates, work flow rules, custom labels, and custom settings.
• Used Apex data loader, work bench for data loading, extracting activities.
• Worked on variousSalesforce.com standard objects Accounts, Leads, Quotes, Opportunity, Contacts & Custom objects, validation rules, page layouts, triggers.

Environment: Eclipse IDE,Salesforce.com, Force.com Sandbox, Import Wizard, Apex, JavaScript, CSS, Sharing Rules, Visual force Pages, Triggers, Workflows, Email alerts, APEX Data Loader, Localizations, Web Services API.

Confidential, Austin, TX

Sales force Developer

Responsibilities:

• Competitive and Challenging Agile methodology, 2 weeks sprint cycles including Development,Deployment and Testing
• Leveraged Communities of Sales force to set up portal, customized pages to handle Registration
• Can manually create Users of portal from Sales force and expertise in using several Salesforce licenses
• Worked on Standard Objects along with creation of Custom Objects to accommodate needs of customized Customer Portal
• Created Roles, Profiles, Workflow Rules, Validations, and Custom Permission Sets
• Designed, developed and deployed Apex Classes, Triggers, packages for various functional needs in the application
• Used the Sandbox for development and testing and migrated the changes to production
• Comfortably wrote hundreds of SOQL queries as to pull customized data to portal using Fields
• Worked closely with Sales Cloud and Service Cloud team to identify prospective users and creation of Case when User tries to use any self-serve features of portal
• Developed and configured various Reports for different user profiles based on the need in the organization.
• Created Visual force pages to provide customer status to sales team and executive team based on different geographical location filters.
• Implemented Chatter, and developed Visual force page for the application.
• Created Customized dashboards for the service representatives and case team members to keep track of the cases assigned to them and to share insight across the company.

Environment: Force.com IDE, Apex Classes, Apex Triggers, Visual force pages, Formula Fields, Reports and Dashboards, Workflow & Approvals, Web Services, SOAP, Visual Studio, Soap UI, Force.com Eclipse Plug-in, Security Controls, JQuery, CSS, HTML, XML.

Confidential, Minneapolis, MN

Java Developer

Responsibilities:

• Participated in Analysis, Design, Development, Integration and Testing of application modules and followed Agile Methodology.
• Extensively involved in gathering, analyzing and preparing in enhanced Business and Functional requirements
• Coded the user stories assigned usingJavaand JEE technologies and frameworks.
• Developed the application usingJ2EE, Spring.
• Used Hibernate and Spring Framework for data persistency.
• Designed and developed health scripts to perform the health checks and smoke tests for the web applications.
• Designed and developed LOG4J to log the system and ANT script to generate WAR files.
• Developed Spring Configuration files and used annotations to auto wireJavaComponents using spring.
• Generated JUnit test cases for testing variousJavacomponents.
• Designed and Developedjavaclasses to map the data from UI to the Database.
• Extensively developed SQL queries to map data fromjavaclasses to database.
• Debugged the defects, worked on code review and analysis of Performance issues.
• Involved in solving the issues when moving application from DEV to INTG or UAT.
• Participated in daily scrum meetings.

Environment: Agile, CoreJava Core Java, Java1.6, Hibernate, Web Logic, ANT, Spring, CVS, Eclipse, Oracle11g.

Confidential

Java Developer

Responsibilities:

• Developed presentation screens by using HTML and JavaScript.
• Developed code withJava and Java script.
• Prepared Unit test cases for existing functionality as per the requirement and execute the same.
• Involved in the Integration testing support and involved in bug fixing.
• Responsible for writing detail design documents and class diagrams and sequence diagrams..
• Involved in developing SQL queries, stored procedures, and functions.
• Involved in tracking and resolving Production issues.
• Responsible for analysis, design, development and unit testing
• Unit testing before check in the code for the QA builds.
• Created web Pages using XML, XSLT, JSP, HTML and JavaScript
• Involved in Production Support
• Used JavaScript for client side validations.
• Used Log4j and commons-logging frameworks for logging the application flow.
• Involved in developing build scripts using Ant.
• Used CVS for Version controlling.
• Developed scripts for monthly and quarter PROMOTIONS development of application..
• Used Web Logic Web Services for deploying the services to the Server.
• Provided significant input to the overall system framework design.
• Actively involved throughout the life cycle of the project from requirements gathering to maintenance and optimizing the system.

Environment: Java, J2EE, JSP, Servlets, HTML, CSS, XML,CVS.