SUMMARY:

• Over 20 years of hands - on Siebel development experience (v3.x - v8.x, IP20.x).
• Very strong technical, architectural understanding of all Siebel Data Models.
• Excellent understanding of relational databases.
• Very strong in Siebel Best Practices in all areas of development activities.
• Excellent understanding of to-the-point testing for Siebel applications.
• Siebel Certified Technical Consultant
• Siebel Certified Business Analyst
• Developed, designed on these Siebel versions:
• Fresh Install Siebel IP20.3
• Siebel Universal Customer Master (UCM) 8.x
• Siebel Retail 8.x
• Siebel Financials 8.x
• Siebel Life Sciences 8.x
• Siebel Public Sector v8.2
• Siebel Communications 8.x
• Siebel Marketing 8.0
• Siebel Financials v7, Pharma v7
• Siebel Analytics v7
• Siebel ePharma v6, eSales v6, eFinance v6
• Siebel Sales, Call Center, Field Service v5
• Siebel Sales v3, v4
• At these customer sites:
• Please see the list of Customers above.
• Please see the details below.
• Collaborate with business partners to analyze and understand business problems/needs.
• Leveraging a thorough understanding of the business process and related information systems to gain insight into current business processes and help design future processes.
• Facilitate business requirements gathering sessions with business owners, stakeholders, and key technical resources.
• Elicit business and user requirements effectively.
• Translate the business and user requirements into system requirements.
• Translate the business and user requirements into ‘Siebelese’.
• Document, categorize and prioritize business, user and system requirements.
• Analyze impacts to the application and its up- and downstream interfacing systems.
• Make recommendations and propose technical/non-technical solutions to solve business problem and meet business requirements.
• Partner with business stakeholders to define acceptance criteria and success metrics for proposed solution.
• Liaise with the QA management and staff, up/downstream teams, vendors, and business users to create and finalize test plan/strategy.
• Create, and/or Review QA documentation, including test plans, -schedules, -cases and -results.
• Execute testing cycles, document results,
• Provide subject matter expertise and oversight to QA provider, as needed.
• Support business stakeholders with UAT.
• Review designs, test scenarios and results conducted and documented by outsourced service provider to ensure business practices are represented.
• Provide subject matter expertise to support external providers as needed.
• Ensure business practices are represented in support and incident management processes.
• Proactively identify and suggest improvement areas for Operational Support.
• Prepare, design, document, and execute End-user Siebel training.
• Prepare, design, and execute management overview presentations about Siebel.

PROJECT HISTORY:

Confidential

Senior Siebel Developer

Responsibilities:

• New Functionality, Functionality enhancements.
• Production Support.
• Agile Methodology.

Confidential

Senior Siebel Developer

Responsibilities:

• New Functionality, Functionality enhancements.
• Production Support.
• Agile Methodology.

Confidential

Senior Siebel Developer

Responsibilities:

• New Functionality, Functionality enhancements.
• Real-time WebServices - SOAP and REST.
• Agile Methodology.

Confidential, Pittsburgh, PA

Siebel Technical Team Lead

Responsibilities:

• First Point of Contact for everything Siebel Technical.
• Write Functional Designs, Translate into Technical Designs.
• Manage Team of on- and offshore Developers.

Confidential, San Jose, Costa Rica

Technical Siebel Consultant

Responsibilities:

• Making recommendations and a project-plan for:
• Customer need for mass-Deletes in their Siebel Database.
• Performance Issues in Customer’s Siebel and surrounding Environments.

Confidential

Senior Siebel Developer

Responsibilities:

• Real-time WebServices - Legacy Ticketing system (GSMS) Integration.
• Real-time WebServices - SAP-PI Integration for multiple Subscribers/Clients.
• Statement of Work / Proposals.
• Technical Designs.
• Development.

Confidential, Portland, OR

Senior Siebel Developer

Responsibilities:

• Advising on Siebel data model decisions
• Development of new functionality.
• WebServices with Workflows interfacing between WebCenter and Siebel.
• Troubleshooting, improving Siebel functionality on current Siebel application.

Confidential

Senior Siebel Developer

Responsibilities:

• I was tasked with analysis and design proposals on use of data model, and re-design use of the major Siebel entities.
• Writing technical designs for entered trouble tickets and aforementioned re-design.
• Development of new functionality, as well as existing functionality.
• Written/implemented several Siebel Workflows, mostly for Data Integration purposes.
• Developed several Outbound WebServices from Siebel to company legacy systems.

Confidential

Senior Tester

Responsibilities:

• As part of a team of 4 experienced Siebel developers tested deliveries of HP Business Systems.
• Design Reviews, technical implementation reviews.
• Regression Tests

Confidential

Senior Developer

Responsibilities:

• High and detailed level design of Siebel entity “Channel Partners”.
• Development of Channel Partners functionality.
• Design, Core Config Service Agreements
• Design and build file based EAI Data Imports.

Confidential, Dayton, OH

System Consultant

Responsibilities:

• Designated Technical Lead for all Marketing themes in LexisNexis” Siebel implementation.
• Writing high level upgrade plan from v7.8 to v8.1
• Design Company’s Technical Response to business requirements.
• Vendor management in the (InfoSys) On- / offshore model.
• Reviews of Functional and Technical designs.
• Reviewing Time and Material quotes from vendor.
• Development control.
• Coordinating Siebel environments,
• Participating in Management Release/Rollout Go/NoGo Meetings .

Confidential

Senior Tester

Responsibilities:

• Technical reviews, technical tests of the company specific (matrix formed) Siebel Position model and Overall Secondary positions structure.
• Reviews and technical tests of HP”s deliveries of real-time EAI interfaces.
• Detailed review and evaluations of technical implementations by the vendor.
• Acceptance tests of Workflows, Business Services.
• Review and evaluation of deliveries on Siebel System Administration documentation.
• Senior Configurator Siebel 8.x ePharma.
• Development in the Order Management module.
• Development in the Event Management module.
• Siebel System Administration and End User Support.
• Core Configuration Siebel 8.x ePharma.
• Senior Configurator.
• EAI, Scripting, Business Services (Technical Design, Build, Test, Rollout).
• Designed and built Business Services to establish interface with new SAP schema .
• Enhance Actuate Reports to function with the new SAP schema.
• Senior Configurator Siebel 8.x ePharma.
• Bug handling; Identifying, Solution design, build, test, re-rollout.
• Workflows, Business Services, Integration
• Designed and built a number of Business Services to automate the process of creating personal product lists for all sales people, based on the internal segmentation and organizational structure.
• Designed and built a logical relation between POSTN CON based sector information and ACCNT ADDR based regional information.
• Implemented new, FK based relation between Access Groups and Product Catalogues.
• Designed and built an automated process of polling, reading, modifying, integrating and importing user-created files into the Siebel database.