SUMMARY

• 8 years of IT experience including 4 years of experience with salesforce.com CRM platform.
• Experienced in all phases of Software Development Life Cycle (SDLC) and project life cycle processes. Highly skilled in salesforce.com (SFDC) development and implementation.
• Experience in Integration of SFDC with external Web Service API’s, using Cast Iron, Informatica Cloud.
• Experience in design of Apex Classes, Custom Controllers, Controller extension data binding and various other components as per the client and application requirements and awareness of the governor limits for a multi - tenant environment.
• Experience in SFDC development using Visual Force Pages, Components, Force.com IDE, SOQL, and SOSL, MVC architecture, DML statements.
• Experience in writing test Apex classes to confirm at least 75% code coverage before deploying the code to production.
• Implement SFA functionality (Sales/Service and Custom solution).
• Design of various custom objects, custom fields, role based page layouts, custom tabs as per the requirements.
• Execution knowledge of Custom Formula Fields, Picklists, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for outbound API messages, field updates, assignments and Email notifications according to application requirements.
• Extensive experience in creating dash boards, custom reports and analytic snapshots based on user and organizational requirement.
• Understanding of translation workbench, currency management for keeping track of language translations and exchange rates.
• Involved in Data Integration and Migration by using Force.com data loaders, web based import wizards and Informatica.
• Understanding of the SFDC data model, customizing schema using custom objects, fields, master - detail and lookup relationship.
• Understanding of campaigns, opportunity, territory and lead management, person account and contacts.
• Knowledge of WSDL, web services SOAP API, BULK API, REST API, force.com callouts, Batch and Schedule Apex Programs
• Familiarity with partner relationship management, and customer portal, debug logs, documents tab, forecasting.
• Update on SFDC pricing and editions and their features, chatter option, security and sharing models, delegated admin features.
• Experience working with Force.com IDE and Salesforce.com Sandbox environments.

TECHNICAL SKILLS

Force.com: Sales force CRM, Sales force SFA, ApexCustom Controllers, Apex triggers, Apex classes, Apex web services, Visual force Pages, Eclipse 3.4, Force.com IDE, Apex Data Loader, SOQL, SOSL, Analytical snapshots, Workflows and Approvals, Email Templates, Formulas CaseManagement Automation, Sandbox testing, Roles& Profiles.

Salesforce Tools: Cast-iron, Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform.

Database: MySQL, SQL Server 2000/2005, PL/SQL.

Web: HTML, JSP, XML, XSL, HTML, XHTML, CSS, AJAX, RDBMS, Java Script Framework, JQuery, PHP.

Operating Systems: Windows 8/2000/Vista/7, Linux.

PROFESSIONAL EXPERIENCE

Confidential, Engle Wood, CO

SalesForce Administrator and Developer

Responsibilities:

• Design and developed solutions based on functional, migration and integration requirements for SFDC platform.
• Develop prototypes on SFDC environment for Proof of Concept demo and for customer endorsement.
• Work on customization of standard objects like Lead, Account, Contact and Opportunity.
• Perform day to day User Management on SFDC Org by configuring Sharing Rules, Permission Sets, Roles and Profiles.
• Create custom report types, custom reports and dashboards to meet the reporting requirements of the decision makers in the organization.
• Created and maintained the email templates to be used in the Workflows, Auto Assignment Rules and Auto Response Rules related to Lead Management module in Sales Cloud.
• Work on complex data migration projects using Data Loader tool and Cast Iron.
• Develop Visualforce pages, Visualforce custom components, portal pages with Javascript for validation.
• Design and develop APEX classes, APEX triggers, Custom Controllers, Controller extensions.
• Integration of Sales cloud with external information systems using SOAP API web services.
• Integration of Oracle E-Business Suite products master data with Salesforce.com by using Cast Iron Application.
• Deploy changes from SFDC sandbox environment to Production environment using change sets.
• Conduct knowledge transfer sessions for associate resources working in SFDC technology.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Visual Force Components & Controllers, App Exchange, Cast Iron(5.6), Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Dashboards, Custom Objects & Tabs, SOAP API, Email Services, Sandbox, Force.com Eclipse IDE Plug-in, Windows 7.

Confidential, Cupertino, California

Salesforce Developer

Responsibilities:

• Involved in the preparation of the requirements, low level and high level design of the application.
• Prepared the data modal design document which includes standard and custom object relationships.
• Involved and Prepared requirement analysis, designing and developing of the dealer grouping module.
• Involved and implemented SFA, configuration, Dealers, Contacts, Territory management, Commitments, Metrics, Workflows, Validations Reports, Dashboards, and Dealer Grouping.
• Uploaded hierarchical data using data loader including dealers, contacts, territory, zip to territory mapping.
• Implemented and configured command line data loader to export and purge the commitment metrics data.
• Setup/ enhancement salesforce mobile data sets with the mobile administration console.
• Developed the Apex, Visual Force pages as part of the POC to display all the dealer groups with related list.
• Involved in the preparation of the design documents for SFDC API with Informatica (ETL) data integration, verification and validation of the process.
• Implemented Data Migration between sandbox and production for dealer grouping after system testing/ UAT.
• Used the Force.com explorer to build and test SOQL and SOSL queries.
• Deployment, System testing with Abinitio, bug fixing for the issues in SIT and UAT.

Environment: Win-XP, SFA, Configuration, Workflows, Visual Force, Apex, Web Services, Triggers, Validations, Informatica, Data Loader, WSDL.

Confidential, Chicago, IL

Salesforce Developer / Administrator

Responsibilities:

• Involved in the business analysis & preparation of low level design of the salesforce process.
• Managed and implemented the SFDC security including security and sharing data, configuring security futures.
• Setup SFDC to automatically perform procedures, processes based organization workflows, reports.
• Customization of the SFDC functionality using Visual Force and Apex, and Web services.
• Involved and Implemented the SFDC setup, administration, configuration of process.
• Implemented Outlook integration with salesforce including installing, sending mail, linking, sharing and synch.
• Used the Force.com explorer to build and test SOQL and SOSL queries.
• Write the Unit test process that verify the Apex code works properly during development.
• Prepared the Test plan, Test script, and Test cases of the application.
• Implemented Data Migration between different environments like sandbox and production environment.
• Deploy support, Bug fixing issues reported in the SIT/ UAT.

Environment: Win-XP, Visual Force, HTML, Apex API, WSDL, Eclipse 3.2 force.com, Apex Explorer, DL

Confidential

Java/J2EE Developer

Responsibilities:

• Presented designs and concepts to Clients and the Management for review.
• Performed the validation and testing of the completed websites.
• Responsible for web hosting and the installation of e-mails and forms.
• Developed Message Driven Bean components in Websphere MQ Series to manage the backend transactions and e-mailing (using JMS and IMAP).
• Developed beans for business logic and utility packs mapping database entities.
• Involved in analysis, design, development and maintenance.
• Developed Session/Entity Beans and deployed on Web sphere Application Server.
• Involved in writing SQL queries and stored procedures.
• Configured deployment descriptor specifying data environment.
• Documented, prepared help files, user guide and trained end users.
• Involved in Testing the Application according to test cases.
• Designed and developed web based UI using JSP using struts&JSTL Tag libraries, display tag, HTML.
• Used Struts framework to develop the application. Developed Controller classes, extending Struts Action classes, to route the incoming request to various business components depending on the business rules.
• Used spring beans with the concept of inversion of control for injecting the class beans.
• Used HQL, Criteria API to retrieve / update the data from / to Database, JDBC calls.
• Involved in designing hibernate mappings for the service layer.
• Used JNDI to load the session attributes and database connections.
• Developed various java script function and events using JQuery to perform validations, also used different JQuery plugins like form, modal, data table.
• Implemented Web Services and associated business module integration for getting status of claim report.
• Developed Modal pop-ups with bootstrap for responsive web design on Mobile devices.
• Developed unit test cases, functional test cases and test clients with JUnit.
• Used shell scripting to perform UNIX commands and check the logs to find out the run time errors and debugging issues.
• Used Log4J for tracking the logs for errors, warnings and info.
• Developed SQL queries to manage data and scripts to create tables. Used SVN as version control system for source code and project documents, bug fixing, and tracking is done by Quality Center, used JIRA to tack requirements and time.
• Tested the application in development and test environments and deployed on JBoss.

Environment: Java/J2EE, Spring IOC, Struts MVC, Hibernate, JBoss, Node.js, Web Services, XML, HTML, CSS, AJAX, JQuery, JQuery UI, SVN, Windows, JUnit, Eclipse 3.7, Oracle 10g, JDeveloper, BootStrap, Java 1.4, JDBC, HTML, JSP, JMS, MQ Series, Eclipse, JavaScript, Websphere Application Server, Oracle 9i, PL/SQL.

Confidential

Java Developer

Responsibilities:

• Part of 10 member team which is involved in development and implementation.
• Worked on MVC design pattern and Struts 1.1 framework for the project.
• Worked on JDBC, Java Beans, JSP, HTML, JavaScript, Java Swing.
• Used DB2 as RDMBS for application.
• Enhancement of VIS site that was developed in VB.
• Configured and deployed the application packages on application server as and when developed during development phases performed unit testing for the module assigned to me.
• Was responsible for the defect fixing of the application.
• Have used Visual SourceSafe tool as a Version Control tool for source code files.
• In a team of 4, as a team member to begin with and then as a senior member, was involved in design and code Web Pages using JSPs and Servlets.
• Database design utilizing Oracle.
• Coding Java classes.
• Design and code Web Pages using JSPs and Servlets.
• Added more functionality for site administration.
• Involved in maintenance tasks like porting the application onto a new site.
• Performed unit and integration testing.

Environment: Java Beans, Java Servlets, Java 1.3, SQL, PL/SQL, Oracle 8.1.6, Apache Tomcat, BEA WebLogic, XML, Windows NT/2000, Linux, Java, Java Swing, JDBC, JSP, Servlets, HTML, VB 3.0, JavaScript, CSS, Java Web Server, DB2, Windows NT, JBOSS, Visual Source Safe.