SUMMARY:

• 12 years of comprehensive experience in Information technology as Business Consultant, Lead Business Analyst, Project Manager, Solution Lead with experience spanning across Healthcare, Banking and Financial, Media and Entertainment domain.
• Proficient in Leading Requirement gathering/elicitation sessions, Requirement documentation through Use cases, User stories, Business Requirement document, Functional Requirement Document, Use Case Diagrams, Process Modeling, Current / Future State Analysis, Sequence Diagrams using UML modeling tools such as MS Visio.
• Efficient in converting complex requirements into optimal, cost effective solutions through accurate business process designs, system design optimizations by leveraging existing protocols, technologies and functionality to achieve the business need wherever required and re - engineering/re- designing functionality to gain more application fluidity/flexibility with time optimization
• Efficient for capturing requirements in both waterfall / agile methodology, including elaboration of epics into detailed user stories, management of product backlog, release backlogs, burn-down charts and scrum team velocities.
• Excellent at data mining and data analysis and understanding relational & dimensional data structures.
• Proficient in the use of SQL & Microsoft Office Suite including Power point, Excel and Access, Visio, Project plan
• Capable and Effective Manager with good people, process and project management skills.
• Managed small/medium /large budget projects involving cross functional teams, through effective planning, proper execution leading to on time delivery of projects .
• Highly experienced in test Scenario creation, test data validation, test case validation and helping the QA team to execute the Functional Testing accurately based on the business requirements.
• Excellent organizational skills, meeting facilitation, self-administration, attention to detail, prioritization, critical thinking and analysis,decision-making, verbal and written communications, and interpersonal interaction.

DOMAIN EXPERTISE:

• Pharmacy Benefits Management
• Claim Processing
• Health Insurance Exchange
• Medicare/Medicaid.
• Credit cards
• Retail Banking
• Travellers Check Processing system
• Credit Rating/Loan Basics,
• Invoicing and Revenue analysis
• Price Change
• Claims pricing
• Project Management
• Business Analysis
• Business Development
• SDLC
• Agile
• Waterfall

TECHNICAL SKILLS:

Technology Known: DB2, SAP-BI, COBOL, CICS, SQL

PROFESSIONAL WORK EXPERIENCE:

Confidential

Lead Business solution architect/Analyst

Responsibilities:

• Worked in the capacity of a Lead BA/BSA in Integration (Medco and ESI merger), Medicare, and Medicaid, CDHP, Healthcare Exchange projects as Claims Processing system SME.
• Conducted/Participated/Facilitated JAR sessions to gather Business requirements, product requirements, Business standards, security and service level requirements from Business stake holders and IT partners.
• Created and maintained Business Use cases, System Use cases, Use Case diagrams, Flow Diagrams, Business Flow Diagrams, Activity diagrams and Sequence diagrams throughout the SDLC in waterfall and Agile methodologies.
• Involved in Business requirement and Functional Requirement creation, Architecting and Solution design, framework design, Project Scope Management.
• Helped projects in being cost effectiveness by leveraging existing protocols, technologies and functionality to achieve the business need wherever required and re-engineering/re- designing functionality to gain more application fluidity/flexibility with time optimization
• Performed Gap Analysis for Integration projects (ask vs current capability) to help creating requirement gap projects and notify the client with the scope of integration gaps.
• Closely engaged in the entire project life cycle, including participating in JAD sessions, reviewing high-level design, Test scenarios, Test cases, Test Results.
• Lead a team of 6 business analysts and act as a resource manager/Intake Manager for Resource forecast, Bandwidth capacity evaluation and Project assignment.

Confidential

Analyst /Business Solution Architect

Responsibilities:

• Involved in product development - Canada chip and pin, RFID touch card product development as a business solution architect and regular enhancements in card production systems.
• Created BRD-Business Requirement document and Product Requirement through JAR sessions.
• Enunciated functional requirements through Use cases and User stories in functional requirement documents.
• Involved in solution design, prototyping and scope management and creations of business test scenario.
• Created current and future state flow diagrams using MS Visio.
• Was a SME in credit processing system, and possessed knowhow of Loan origination, Risk evaluation and Underwriting
• Worked alongside with developers in tracking and resolving system defects
• Responsible for design reviews, test cases and test results review.

Confidential

Lead BA/Project Lead

Responsibilities:

• Involved in Requirement gathering, creation of BRD, Functional Specifications for 17 systems consisting of Check ordering system, CLAIMS, DCBS, COINS, ALARM, order validation, Clearance, Fraud management through ALARMS, Points and Rewards (COINS), Reconciliation systems and a new reporting module for fraud management and reconciliation.
• Responsible for creating Functional requirement documents and layout requirements through Use cases and User stories, Test Scenarios (business test cases),
• Work in capacity of an architect in design sessions (JAD) for solution proposition and help facilitate high level system design by the IT partners through value added and optimal solution approach
• Responsible for QA reviews which included test case and test results review. Monitor and Track Risk/Issues Matrix, create project plans for small projects
• Managed a team of 10 and was responsible for work allocation, bandwidth management, effective review and implementing an effective mentor/mentee review and quality check process for high quality deliverable.
• Lead the team for a successful implementation of proposed SOA architecture of an existing Check Ordering system.

Confidential

Project Lead

Responsibilities:

• Involved in all the process of a SDLC cycle for the projects under the IRAS system of Reuters (Invoicing and Revenue Analysis System).
• Projects worked on: Revenue calculation system (Month end), Exit rate calculations system, yearly price Change exercise, invoicing and billing system, quarterly price change cycle, Accounts receivable and General Ledger calculation system.
• Responsible for leading the price change effort, involving analysis of exit rates, impact analysis of product quarterly and monthly revenue, reporting the forecast of the proposed price change, using statistical analysis of the previous year data.
• Involved in creation of Functional requirement documents using Use cases and user stories, solution proposition, prototyping future state, solution design, development, SIT process.
• Architected the solution and lead a team of 4 for implementation of major projects like, e-invoicing and billing engine rules re-engineering.