SUMMARY

• Over 7+ Years of IT experience that includes 4+ years of experience in Salesforce.com CRM Platform and 3+ years of experience with Java technologies. Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement gathering, design, developer, enhancements, testing, deployment and maintenance of standalone object oriented enterprise applications.
• Experience in Force.com Apex Classes, Apex triggers, Visual Force, Batch Apex, Integration, REST, SOAP based Web Services, Force.com API, SOQL and SOSL, Sales force AppExchange and JAVA and C#.
• Experience in SFDC Administrative tasks like creating Profiles, Permission Sets, Roles, Users, Record Types, Email Services, Reports, Dashboards, Tasks and Actions.
• Experience onVEEVACRM implementations.
• Performed administration activities for SFDC/Veevaincluding System Configuration, Analytics Reporting, Data Migration, User Acceptance Testing, End User Training Development & Delivery and System Testing.
• Experience in Administration, Configuration, Implementation and Support of Salesforce CRM.
• Hands on experience in implementing security and sharing rules and Apex Language.
• Experience in creating the Validation Rules, Approval Process, workflows for automated lead routing, lead escalation and Email Alerts.
• Good work experience in designing various Webpages in Visualforce.
• Experience in designing and developing Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in the application.
• Monitor functional and integration test execution on Sales force CRM,VeevaCRM.
• Experience working with Force.com IDE, Data Loader, Apex Explorer and Salesforce.com Sandbox environments.
• Experience in using the Force.com Explorer to browse data model schema, custom objects, fields, build and test SOQL queries.
• Experience in using Force.com Web services API for implementing web services in the application for access to data from different users.
• Proficient in working with Eclipse IDE and Force.com Plug - in for writing business logic in Apex programming language.
• Experience in migrating data from various systems into Salesforce CRM using ETL tools - Informatica on Demand, Cast Iron (CI) experience, to synchronize data between Sales.com and web service endpoints. Data Junction (Pervasive) and Excel connector
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex.
• Experience in using different data tools like Apex Data Loader, Import Wizard, SFDC Data Export, Mass Delete.
• Good knowledge in Unit Testing, Test Coverage and Code Review.
• Experience in Deployment, deployment from one environment to different environments
• Experience in using Servlets, Java Web Services and JSP.
• Experience in AJAX, Java Script and CSS, HTML, DHTML, Adobe ColdFusion.
• Experience in writing SQL and PL/SQL programming with DB2, Oracle and MySQL Server.
• Excellent written and verbal communication skills to keep executive staff and team members apprised of goals, project status, and resolving issues and conflicts.

TECHNICAL SKILLS

Salesforce Technologies: SFDC Certified Force.com Developer, Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visual Force Pages / Components, S Controls, Veeva Crm, Apex Web Services, AJAX, Workflow & Approvals, Dashboards, Analytic Snapshots, Case Management Automation, Custom Objects.

ETL/Integration Tools: Eclipse Force.com IDE Plug-in, Connector, Informatica, Data loader, Force.com, Workbench, Cast Iron systems, Composite, Scribe.

Languages: Apex, C, C++, Java, HTML, JavaScript, DHTML, SQL, XML

Operating Systems: Windows NT / 2000 / XP Pro / Vista, Windows Server / 2008.

Database: MS SQL Server 2000/2005, PL/SQL, RDBMS, Oracle 8i/9i/10g, MS Access, and MySQL

Documenting Tools: MS Office, MS Visio Pro

PROFESSIONAL EXPERIENCE

Confidential, Maryland, MD

Sr. Sales force Developer

Responsibilities:

• Performed the detailed analysis of functional and technical requirements; designed & deployed the custom objects; identified the lookup and master-detail relationships; and created the junction objects. Demonstrated ability to translate customer requirements into specification.
• Developed Visual Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Performed the roles of Salesforce.com Analyst/ Developer and Administrator in the organization
• Implemented Email-to-Case, Web-to-Case entry and manual case entry for entering customer’s cases in Cases Tab.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Used field level security along with page layouts to manage access to certain fields.
• Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.
• Involved in integrating Salesforce CRM with its ERP (Oracle EBS) system.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Leads, Campaigns, Reports and Dashboards.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• Worked on service cloud to provide a power and full functionality to a device.
• Developed and configured various Reports and Report Folders for different user profiles based on the need in the organization.
• Developed and supported Extraction, Transformation and Load process (ETL) using Informatica.
• Created test scenarios on Sandbox environment and used Force.com Component Deployment Wizard for migrating data between Force.com IDE and Sandbox environment.
• Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
• Provided post-implementation support to assist end users in creating reports, dashboards and certain Administration tasks including creating and maintaining user profiles and privileges.
• Involved in developing, implementing & testing on the Sandbox environment.
• Involved in authoring Business Requirement Documents (BRD) into System Requirement Specifications (SRS) and identifying interface and business process specifications.

Environment: Salesforce.com, Apex, Visual force, triggers, test method, workflow, validation rules, SOSL, SOQL, AppExchange, data loader, report, dashboard, Force.com IDE, Java, JavaScript, HTML, XML, Oracle, partner portal, Web portal,ETL, Service Cloud and Sales cloud.

Confidential, Palo Alto, California

Sales force Developer

Responsibilities:

• Performed the role of Salesforce.com Developer and Administrator in the organization.
• Prepared specifications for system enhancements and customization.
• Involved in identifying, planning and implementing newSalesforce.com features and functions new screens, workflow, force.com objects, reports and Apex code to meet business requirements.
• Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.
• Designed and deployed Custom tabs, Approval Processes and Auto-Response Rules for automating businesslogic.
• Created workflow rules and defined related tasks, email alerts, and field updates.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Involved in Service cloud and Sales cloud for Implementation/Customization.
• Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation Rules and formulafields to the custom objects.
• Integrated AppExchange applications likeCase History Timeline makes it possible for users to create a timeline showing all stages of a case.
• Integrated SFDC with Oracle ERP for order management system using Informatica.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports for different user profiles based on the organization’s need.
• Developed Various Visualforce pages as per organization requirements.
• Integrated the Web Services for extracting the data from external systems to display in the pages of Salesforce.com.
• Used Force.com developer toolkit including Apex Classes, Apex Controllers and Apex Triggers to develop custom business logic.
• Involved in developing, implementing & testing on the Sandbox environment.

Environment: Salesforce CRM, Apex Language, Visualforce Pages, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox Data loading, Eclipse IDE Plug-in, HTML, Java Script, CSS, XHTML, DHTML, XML, Web Services, SOAP, UI, Eclipse, Oracle, SOQL, SQL SharePoint,Webservices, Service cloud and Sales cloud.

Confidential - Nashville, TN.

Sales force developer

Responsibilities:

• CreatedCustom objectsto build newapplication functionality in theSalesforce.com.
• Involved in data mapping and migrationof data from legacy systems toSalesforce.com Objects and fields.
• Developed web-to-lead functionality for Healthstream.com site that directs leads from web to Sales force CRM and worked with web services.
• Worked for profile setting and security for different store user.
• Providedcustom reportsanddashboardsto support the needs of the users and executives.
• Developed Visualforce pageusing the extension controller according to the clients requirement.
• DevelopedApex Classes&Triggersto implement the business logic as per the requirements and worked with web service API.
• Involved in providing Sales force automation solutions using theVeevasystem suite of applications such asVeevaiRep,VeevaVault, CLM (Closed Loop Marketing) etc.
• Worked on various Sales force/Veevaintegrations with SAP, Oracle and other third party systems to support Order Management module.
• DevelopedSOQLandSOSLqueries to get data from different related objects.
• Createdworkflow rulesand definedrelated tasks, time triggered tasks, email alerts, filed updatesto implement business logic.
• Managing the end-to-end technical delivery for multiple Sales force,Veeva, and Siebel and custom applications
• Created validation rules for data quality.
• Created emailtemplates, approval processes, approval page layoutsand definedapproval actionson them to automate the processes.

Environment: Saleforce.com platform, Force.com Sites, Apex, Visualforce (Pages, Component & Controllers), Pages, Data Loader, HTML, Java, Java Script, CSS, Workflow & Approvals, VeevaCrm, Reports, Custom Objects, Custom Tabs, Email Services, Sandbox data loading, Data Loader, SF Explorer and Eclipse IDE Plug-in.

Confidential, Los Angeles, CA.

Salesforce Developer

Responsibilities:

• Implemented minor enhancements onstandard objectsincludingCampaigns, Leads, Accounts, Contacts, Opportunities, Quotes and Activities.
• DevelopedApex Classes & Triggersand linked them to manage the workflows developed in thesystem.
• Customized tabs for among different business users group and Business centers.
• Created custom links andMany-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on the parent.
• Supported the data migration activities for migration of the data from various business sources withthe support of Salesforce CRM.
• Interacted with various business user groups to increase the user adoption for helping them use the software
• Provided user support and bug fixing activities as per the SLA.
• Worked on various salesforce.com standard objects like Cases, Accounts, Contacts and Solutions.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts to implement business logic.
• Extensively used Data Loader for insert, updates, and bulk import for Accounts, Contacts, Leads and Opportunities.
• Designed, implemented and deployed the Custom objects, Page layouts, Custom tabs and Components to suit to the needs of the application.
• Implemented various Custom Reports and deployed them for different business user levels.

Environment: Saleforce.com Platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, S-Controls, HTML, Java Script, Apex Triggers, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Boca Raton, FL.

Java Developer

Responsibilities:

• Built the Application based on Rational Unified Process (RUP).
• Analyzed and developed UML with Rational Rose including development of class diagrams, sequence diagrams, use case diagrams and activity diagrams.
• Developed using the MVC architecture and employed the Struts Framework and used Validator Framework and Tiles Framework as a plug-in with struts.
• Developed user interface using JSP, JSP Tag libraries (JSTL) and Struts Tag Libraries
• Used Java Message Service (JMS) for reliable and asynchronous exchange of important information’
• Used Hibernate in data access layer to access and update information in the database.
• Implemented various XML technologies like XML schemas, JAXB parsers for cross platform data transfer.
• Used Restful WebServices for design and implementation.
• Used JDBC to access DB2 UDB database for accessing customer information.
• Developed application level logging using Log4J.
• Used SVN for version controlling and JUnit for unit testing.

Environment: J2EE, WebSphere Application Server v8.5, RAD, JSP 2.0,JSP, JavaScript, WSDL, SOAP, Hibernate, Log4J, JUnit, SVN, Restful WebServices, HTML5, CSS3

Confidential, Charlotte, NC.

Java Developer

Responsibilities:

• Responsible for documenting the user requirements and system design specifications.
• Responsible for analyzing business processes, user new requirements.
• Analyzed current business process and investing the old system.
• Used HTML, CSS and JSP for developing web pages and JavaScript for client side validation.
• Designed and developed back end code using Servlets and JavaBeans.
• Designed and implemented the database interaction using JDBC, and stored procedures using PL/SQL.
• Involved in process of gathering, modeling and transforming data into useful Information
• Created tables, Queries, indexes, stored procedures, triggers and constraints.
• Developed Logical data model, Physical data model and Entity Relationship Diagrams.
• Fixing defects on the JSP pages and working on enhancements.

Environment: Java, J2EE, Spring MVC, WebServices SOAP, Restful, XML, XML parsers, Ajax, JSON, JSP, CSS3, HTML5, Hibernate, JDBC, UML, SVN, TOAD, Eclipse.

Confidential

Java Developer

Responsibilities:

• Identified the Business Requirements of the project.
• Involved in preparing the Detailed Design document for the project.
• Developed UI using JSP, Tiles, Java Script, and CSS.
• Developed the application using Struts framework..
• Used JDBC to connect to the database.
• Involved in Unit testing, System Testing and writing test cases.
• Design Database tables and Wrote SQL queries and stored procedures
• MySql Server administration
• Apache Tomcat server administration.

Environment: Java, JSP Struts 1.1, JDBC, J2EE, Apache Tomcat 5, HTML, JavaScript and MySQL

Confidential

Java Developer

Responsibilities:

• Involved in various phases of Software Development Life Cycle (SDLC) such as requirements gathering, modeling, analysis, design and development.
• Used Rational Rose for Use case diagrams, Activity flow diagrams, Class diagrams and Object diagrams in the design phase.
• Developed Custom Tags to simplify the JSP code. Designed UI screens using JSP, Struts tags and HTML.
• Used JavaScript for client side validation.
• Used Struts and EJB in the application development
• Used JDBC for Data based access.

Environment: J2EE1.4, Struts 1.1, JSP1.2, Servlets 2.3, JMS, XML, JDBC, JavaScript, SQL, UML, HTML, JNDI, Log4J, Weblogic Application Server, Eclipse, Rational Rose, Oracle.