SUMMARY

• Around 6 years of experience in Software Development Life Cycle (SDLC) and 5 years of experience in Salesforce.
• Proficient in developing user interface, Custom Objects, components, Apex Classes, Triggers, workflows, HTML, CSS and JavaScript.
• Experience in Salesforce.com deployments using ANT, Force.com IDE.
• Experience using Apex classes and Visual force page to customize portals.
• Experienced in web technologies like HTML, XML, CSS, JSP, JSF, JavaScript, WSDL, and SOAP.
• Experience in using SOQL, Salesforce Lightning, Process Builder, building Lightningcomponents for UI and creating Visual Workflows, Salesforce support communities and Chatter groups.
• Experience in Data Migration using Data Loader, Import Wizard, Force.com IDE, Eclipse IDE and Force.com Explorer.
• Experienced in various software development methodologies like Agile/Scrum, Kanban involving requirement elicitation, analysis, functional design, and implementation and for future enhancements.
• Design and implement Continuous Integration Continuous Development.
• Experience in customizing standard objects like Accounts, Leads, Opportunities, Cases and Campaigns as per the requirement.
• Experience in building lightning components for sales cloud.
• Excellent communication skills, presentation and interpersonal skills.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Apex Language, Apex Classes/Controllers, Apex Triggers, Case Management, Automation, Workflow & Approval processes, Dashboards, Custom Objects, SOQL, SOSL.

ETL/Integration Tools: Force.com Data Loader, Connect for Outlook, Force.com Explorer and Force.com Workbench

Programming Languages: Java, .NET, LINQ, C#, C++, C, Visual Basic,APEX, Visualforce.

Scripting and Markup: XML, CSS, XHTML, HTML, CAML, JavaScript, JQuery, Bootstrap, Angular JS.

Database: Microsoft SQL server, MySQL, MS Access, Oracle 8i/ 9i/ 10g/ 11g and DB2

Web Services: SOAP, REST.

PROFESSIONAL EXPERIENCE

Confidential, Phoenix,AZ

Salesforce Developer

Responsibilities:

• Actively Participated in requirements gathering and Design sessions with the client and other stakeholders working in an Agile Development Environment.
• Extensive experience in all phases of Software Development Life Cycle (SDLC).
• Designed Visual Force pages, Custom objects, Validation rules, and triggers by using Apex as per Client requirement.
• Designed, and developed the Custom objects, Page layouts, Custom tabs, Components, Visual force Pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes, Controllers and packages for various functional needs in the application.
• Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visual force, Force.com IDE.
• Worked on integration of two instances using Apex REST API call - outs and parsed JSON responses provided by third-party systems connected via REST inside Apex Classes.
• Did POC work on Lightning component building forcustom applications.
• Involved in Salesforce.com Application Setup activities and customized the applications to match the functional needs of the organization.
• Used Apex Data-types, Variables, Expressions, Assignment statements, Conditional statements, Loops, SOSL and SOQL queries.
• Experience in designing Reusable objects that can used enterprise wide for many applications.

Environment: Saleforce.com platform, Apex Language, Visual force (Pages, Component & Controllers), REST API,JavaScript, Apex Data Loader, Sandbox, Eclipse IDE Plug-in, Windows XP

Confidential, Indianapolis

Salesforce Developer/Administrator

Responsibilities:

• Interacted with various business user groups gather the requirements forSalesforce Implementation and documented the requirements.
• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects ofSalesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com, and Web Services.
• Involved inSalesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Developed Visual Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Worked on supporting tickets in the following areas: Roles, Profiles, Access Settings, Workflow Rules, Validations, creation and modification of fields and page layouts, upload of data
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilizeSalesforceas a sales tool and configured various Reports for different user profiles based on the organization's need.
• Worked on importing data from external system tosalesforceapplication using Apex Data Loader.
• Worked on SOQL and SOSL statements in Triggers.
• Created Workflows, Process Builder and field updates.
• Created Custom Objects and defined lookup and master-detail relationships on the objects.
• Worked on doing making minor enhancements to SFDC application required by business users from time to time.
• Configured products, price books and developed Quote templates for all regions
• Involved in Unit Testing, for the customizations and developments done during the project.
• Resolve the Cases and support the team on urgent bases, implementation and working with real-time troubleshooting.

Environment: SFDC, Apex Language, Force.com, Controllers, Visualforce Pages, Triggers, Visualforce, Process Builder, Workflow & Approvals, Apex Data Loader, Reports, Dashboards

Confidential, Los Angeles, CA

Salesforce Developer/Administrator

Responsibilities:

• Created Visualforce components to customize captions, headers and footers of a Table and to embed a standard list view of an object’s records.
• Worked with exceptional handling and displaying custom error messages for effective end user interactive experience using Visual force pages.
• Designed links for form processing, place command buttons and create custom messages, implement nested Visual force pages.
• Uploading of fresh leads, contacts, accounts, tasks, opportunities.
• Having Experience in Salesforce in creating Triggers, Visual Force Pages, configured workflow rules, Custom Settings, Custom Labels, Record types, Custom Tabs, assignment rules including approval process including field updates and email alerts leading to increased efficiency and productivity in Service Cloud.
• Associate in various activities of the project, like analyzing and gathering the information, documenting the functional and non-functional requirements.
• Proficient in implementing salesforce features like Process Builder and performed actions creating Records, Posting a chatter post, email Alert, Invoking an Apex Class.
• Extensive experienced in performing the administrative and development related tasks like consigning Roles, Workflows per business requirements.
• Created Unit Testing for the customizations and developments done during project and interacted with testing and the development teams for the development and testing of the code.
• Proficient in building business logic using salesforce declarative programming like validation rules, Formula fields, Email Services, workflows, Approval Process, Reports and Dashboards.
• Implemented various web services and consumed web services as well using SOAP protocol.

Environment: Salesforce.com CRM Application Platform, Apex Classes, Triggers, Visual Force Pages, S-Controls, HTML, JavaScript, Custom Objects, Tabs, Page Layouts, Service Cloud, Sales Cloud, SOQL, SOSL, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment.

Confidential, Columbus, OH

Salesforce Developer/Administrator

Responsibilities:

• Design, configure & develop custom code/objects using the SFDC developer toolkit, Apex, Visual force.
• Developedcustom objects, apex classes, Triggers & workflowsin Salesforce environment.
• Provided guidance & best practices around Salesforce solutions.
• Participated in Full Application Life Cycle from design to development, testing, deployment & support of Salesforce application.
• Identified & documented data & application integration requirements.
• Interacted with business user community to help correctly scope Salesforce implementations
• Created SOAP, REST based apex web service classes where external partners to consume Account, Opportunity & Case details.
• Written apex unit test classes to have at least 75% of code coverage across the organization.
• Designed & implemented configurations of Standard, Custom objects, Formula fields, Record Types, Page layouts, Dependent Picklists, Custom tabs & Validation rules.
• Defined & created relationships using Lookup, Master-Detail with different objects & created Junction Objects for establishing Many-to-Many relationships.
• Experience in creating security models for organization like Profiles, Roles, OWD, permission sets, Sharing rules.
• Worked on configuring/customization of Accounts, Contacts, Opportunity, Products, Price books, Campaigns, Leads & Cases
• Setting up Sandboxes, Users, Profiles, Sandbox refresh activities.

Environment: Salesforce.com CRM Application Platform, Apex Classes, Triggers, Visual Force Pages, S-Controls, HTML, JavaScript, Custom Objects, Tabs, Page Layouts, Service Cloud, Sales Cloud, SOQL, SOSL, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse.