SUMMARY

• Over 7 years of experience in IT Industry with over 4 years of experience in design and implementation of PEGA RULES Process Commander (PRPC).
• Design and development of Business Process Management (BPM) and Business Rules Engines (BRE) applications.
• Good experience on Flows, Activities, Rule set, Work flows, Summary, List Views, Clipboard and Tracer in Pega.
• Expertise in developing Pega PRPC applications using Activities, Flows, Decision rules, Declarative rules, Harness, Sections, Validation rules, and Out of Box Reports.
• Experienced in developing Work Flow, Rule based Business Process Management applications on Pega Rules Process Commander (PRPC).
• Good at using debugging and performance tools like Clipboard, Tracer, Performance Analyzer (PAL) and System Management Application (SMA).
• Extensive knowledge in Design, Development, Migration and Deployment of PRPC and based applications.
• Developed Flows and Activities.
• Strong knowledge in implementing various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Designed PRPC flows (Rule - Obj-Flow), Assignments, Utilities, Decision, Spin-off, Split-Join shapes.
• Developing and Enhancing Applications according to Business Requirements.
• Expertise in developing User Interfaces, screen layouts using, Harness, Section, JSP's and HTML.
• Expertise in Report creation and Generation.
• Involved in interaction with the end users along with Business Analysts and the team members for better understanding of the business requirements.
• Involved in Use Case conception, Design and Elaboration.
• Strong skills in analysis, design, development, environment preparation, testing, implementation, maintenance and production support.
• PEGA PRPC v6.1 Certified System Architect.
• Worked with tools that include Microsoft Visual Studios, SQL Server.
• Strong programming and excellent analytical skills besides competent experience in handling critical situations.
• Good presentation and communication skills and a good team player by providing healthy working environment.

TECHNICAL SKILLS

BPM Tool: Pega Rules Process Commander v(5.4, 6.1, 6.3, 6.4)

Languages: Java (JSP, JDBC)/J2EE, C, C++, C#, HTML, XML, SQL

Scripting Languages: VBScript, JScript, Shell Scripting

Design Methodologies: UML, Rational Rose, Smart Draw

Application Servers: Apache Tomcat 5.0/6.0/7.x, IBM Web Sphere 7.0, RDBMS Oracle 8i/9i/10g

Developer Tools: Eclipse, RAD, Net beans, JDeveloper

Operating Systems: UNIX, Windows 2003/2000/NT

Other Tools: MS Project, MS Visio, Adobe Flash, Dream Weaver, Web Expression

PROFESSIONAL EXPERIENCE

Confidential, CA

PEGA Developer

Responsibilities:

• Interaction with client to understand expectations and requirements.
• Troubleshooting technical problems and conducted analyses for efficient program/ application solutions which support client business processes and functional requirements.
• Preparing development test cases as per the PRPC suggested approach.
• Involved in Use Case conception, Design and Elaboration.
• Requirement analysis, Understanding the Pega architecture.
• Redesigning the Business Flows to fit Pega tool.
• Used RDB methods to perform DB operations using SQL Server database.
• Extensively worked on Obj-Validation and Edit-Validation.
• Involved in debugging activities using Tracer, Clipboard and Rules inspector.
• Used branding wizard in Pega to make changes to UI across the applications.
• Worked with Claims Framework and CWS, CRS
• Created flows and agent rules to handle exceptions in the system.
• Customized CPM flows as per the changing requirements of the customer.
• Involved in implementing authentication and authorization using LDAP.
• Coordinated in the SOAP service for the service Request and WSDL deployment.
• Prepared Role Based Access group and Control document for the Pega Workflow team.
• Created Class structure, Workflows and Rule sets in Pega PRPC
• Implemented case management functionality.
• Involved in migrating the project.

Environment: PEGA PRPC 6.3, Java, Microsoft Visio, HTML, UML

Confidential - Dallas, TX

PEGA Developer

Responsibilities:

• Worked with Business Analyst in translating business requirements into Functional Requirements Document and to Detailed Design Documents.
• Interacted with clients to understand the business requirements.
• Worked on Rule skimming to skim the rules to higher version.
• Created Branch rule sets for different developers to work on different tasks simultaneously.
• Used design tools like Microsoft Visio for designing the workflows of the application and developed Rules for validation
• Extensively used activities and data pages.
• Implemented components of PRPC like Declarative expressions, Decision Maps, Decision Tables, and Constraints.
• Involved in developing Business Process models in RUP.
• Implemented routing concept to transfer work objects from one operator to another operator or a group of operators.
• Used HTTP Connectors to receive data from external database.
• Developed the Web application adhering to the PRPC Guardrails.
• Created Embedded pages and correspondence.
• Used Agents which run at specific time intervals.
• Developed Report definitions and ListToList controls to meet the Business requirements.
• Involved in testing and troubleshooting the Performance related issues of the application.
• Deployed rules between different environments.
• Installed PEGA HFIX's in various environments.
• Conducted Demos and Presentations for Business users.
• Integrating the PRPC server with External Database for the dynamic retrieval of data’s and generation of various reports.

Environment: PEGA PRPC 6.1, SQL, HTML, XML, Oracle 10g, Web sphere, JAVA, MS Visio

Confidential - Chicago, IL

PEGA Developer

Responsibilities:

• Worked with Project Managers, Business Leads, and Business Analysts to define business requirements for designing, testing, and building Pega systems solutions to meet those requirements.
• Understand various components of the system configuration and applied intelligence to the conversion issues.
• Developed various screens. Worked intensively on User Interface using Harness, Sections and flow action rules.
• Developed Decision, Declarative, and Validate rules for automated processing.
• Debugging using Tracer and Clipboard Management.
• Developed Correspondence Rules based on the decision related to application.
• Developed and Integrated SLA (Service level Agreements) in the workflow for setting goals related to work processing.
• Prepare detailed flow charts and diagrams outlining systems capabilities and processes
• Developed Data tables and worked with Pega database.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions and when rules.
• Worked with Clipboard and Tracer for troubleshooting the issues.
• Involved in bug Fixing Activities with Lead and System Architects for Harness, Declare Expressions and When Rules.
• Had Troubleshoot technical problems and conducted analyses for efficient program/application solutions which support client business processes and functional requirements.
• Involved in Creation of validation rules to implement business logic validation.
• Performed Unit testing.

Environment: PEGA PRPC V5.5, Oracle, XML.

Confidential - Atlanta, GA

PEGA Developer

Responsibilities:

• Involved in business requirement analysis and technical design.
• Involved in creation of various List View and Summary View reports.
• Worked in Flow Actions (local and connector), Activities, UI changes including section and harness.
• Used decision tables, decision tress and when rules to meet business criteria.
• Worked on delegation of rules to the business users.
• Unit testing the application.
• Worked on PEGA security aspects using Access of Role to Object (ARO), Access Roles, Privileges, Restriction of rule creation belonging to a class in certain rule set version.
• Used Data tables and delegated the rule to the business users for maintaining business information.
• Have used director and designer client in Data stage to monitor jobs and analyze logs for job failure

Environment: PEGA PRPC V5.5, ORACLE, WAS 6.1, BIX, XML, SSH Client

Confidential, Boston, MA

JAVA Developer

Responsibilities:

• Involved in designing of the application using UML (Unified Modeling Language).
• Identified the participating pages and the navigation path between HTML and JSP pages.
• Developed user interface screens using JSP, HTML, CSS, JavaScript, AJAX and JSP Custom Tag.
• The concepts of Objects, Classes and their relationships and how to model them and good hand on experience on spring framework.
• Implemented spring configuration files for the beans defined and properties to be injected into them using spring's Dependency Injection.
• Experience in implementing Spring Hibernate ORM tool mapping Java classes with database and using Hibernate query language (HQL).
• Implemented code for business logic using EJBs.
• Involved in client side validations using JavaScript.
• Performed unit testing using Junit and monitored the error logs using Log4J and fixed the problems.

Environment: Java, JSP 2.0, Servlets, EJB 2.0, JMS, MsSQL, XML, Spring 2.5, Weblogic 8.1, Eclipse 3.3, HTML, JUnit, ANT, JavaScript, Log4J, Oracle 9i, Windows.

Confidential

JAVA Developer

Responsibilities:

• Perform detailed analysis of project requirements and design application architecture.
• Design Business validation and implementing them in the Business Objects.
• Perform reviews of modeling diagrams and source code.
• Conduct code walk through sessions with the java development team.
• Since the data that need to be passed between different tiers is huge, used Transfer.
• Used Data Access Objects (DAO) to abstract and encapsulate all access to the data source.
• Used Persistence - MYSQL service to call the custom selects and updates to the database.
• Used Servlets, JSPs, and MVC framework.
• Developing DB mapping XML files in Hibernate.
• Designing the User interface using JSF, HTML and Java Script.
• Used Rational Application Developer for Application Development and SVN for version control.
• Perform Integration, Unit and Regression testing on the application components.
• Research & Development activities to solve the technical challenges faced during the development phase of the project.

Environment: Java1.4, J2EE 1.4, JSP 2.0, Servlets2.4, XML, XSLT, Hibernate, Spring Framework, VSS Version controller, MsSql 5.0, UML, Websphere portal server 5.0, Rational Application Developer 6.0

Confidential

MSSQL Developer

Responsibilities:

• Modified existing database by adding tables and relationships.
• Created views as per the requirement of front-end developer.
• Optimized the performance of queries with modification in TSQL queries, removed unnecessary columns, eliminated redundant and inconsistent data, normalized tables, established joins and created indexes wherever necessary.
• Wrote complex queries and stored procedures.
• Designed and Created databases, tables, views, stored procedures and triggers.
• Created groups, roles, users and assigning access privileges to users.
• Setting up database backup and recovery procedures for production, quality and development servers.
• Monitored and scheduled existing/new jobs on production environment.
• Periodic checking of all databases with DBCC commands for maintaining data consistency and Integrity.
• Configured replication methods like snapshot, transactional and merge replications.
• Deploying database objects from development/testing environment to production environment.
• Coordinated and performed quality assurance testing for movement of database and objects from development environment to testing and production environments.
• Created logins and users as and when required with specific roles on production server.

Environment: SQL Server 2005, SSIS, SSRS, DB2, Oracle 9i, ASP, ODBC, VBScript, Windows 2000/XP.