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Business Support Leadership Resume Profile


Successful Global Information Technology Operations Professional with over 15 years' Project Management and Business Analysis experience managing multi-million dollar complex projects. Primary support provided in Business Administration Compliance Software Development. Worked with Divisional Stakeholders in executing disciplines for Auditing Data Warehousing Infrastructure Modeling Process Design Improvements Project Management Office, Regulatory Law Restructuring System Integrations and Migration Vendor Management

Business Support Leadership:

  • Accounting GAAP, Financial and Fund accounting reconciliation of Payables/Receivable and Billing
  • Bank Security/Anti-Money Laundry/ Customer Information Compliance Gram Leach Bliley methodology
  • Business Continuity Regulatory Control Risk Management QRM principles/ Risk Mitigation
  • Data, Gap, Root Cause Analysis DMAIC Six Sigma Scrum Agile methods Dodd Frank Act
  • Financial Analytics Budget Analysis/Planning, Market/ Employee Studies Performance Measurement
  • Software Evaluation System and User Acceptance Test Plans Use Case Studies - SDLC modeling
  • Strong analytical/ organizational/project skills PMLC and Project Management Office trained
  • Communications Management: Green Belt champions leadership in Stakeholder meetings deployment

Project Management and Technology Service Delivery:

  • Project Management: manage multiple projects in various stages executing thousands of tasks
  • PMI member enrolled: ID 840178 Champlain Valley PMI member
  • Budget Analysis and Tracking: reduced operating costs through analysis in redefining workflows
  • Resource Management: managed 100 resources Identifying resource constraints using software
  • Workflow Designs: review of policy/procedure instituted controlled infrastructure modeling
  • Vendor Relation: evaluation and selection/Service Level Agreements data mining compliance

Technical Support Added Value:

  • Microsoft Suite proficient user and other: Visio Project Excel macros Powerpoint Access Outlook
  • Lotus/ Linux user: Lotus Notes Email Exchange Linux PIM Information Management Software

Consultant Experience


Finance Project Manager,

  • Appointed member of the PMO Governance Committee
  • Reported directly into VHC Financial Director and Program Manager
  • Coordinated projects tasks with Subject Matter Experts
  • Created a reserve and capacity handling analysis model
  • Reviewed Grant awarding and business case requirements for finance tracking
  • Proposed a new Procurement structure to streamline processes and control costs
  • Improved procurement process for Vendor and planned IT Assessment issues
  • Developed project plans for Grant submissions and Vendor contract execution
  • Attended program Risk and Operations meetings to direct Finance initiatives
  • Performed a variety of tasks following and instituting methods from PMBOK, Six Sigma


Interim Risk Project Manager,

  • Overseen BSA and Anti-Money Laundering Program, train and manage Risk Analysts
  • Evaluated Operational Risk and redefined risk assessment implemented FFIEC policy and procedures
  • Reviewed suspicious activity and currency transaction reports and documented events
  • Managed system integration efforts with Vendor and End Users
  • Developed project plans for 2014 program initiatives with State Regulators reported to Chief Risk Officer


Project Manager,

  • Managed several Bank Loan Processing projects for Legacy Wachovia Data transition
  • Compliance review of processes supporting new loans and application data
  • Tracked Compliance Change Control Incidents used Quality Control applications using Agile methods


Audit Project Manager

  • Worked with Subject Matter Experts reviewing current state workflows and providing solutions
  • Analyzed data, test cases and wrote new process designs using Visio and Swim lane charts
  • Followed project life cycle development protocols working together with project stakeholders


Technology Project Manager and Business Process Designer,

  • Global AML, Security and Client Fulfillment Global Resiliency Business Continuity Compliance
  • Supported efforts with Merrill Lynch LaSalle and Country-Wide Savings Acquisition
  • Hired as Project Manager and Issue Tracker for Service Delivery Command Center
  • Defined Scope and capacity handling for Global Regions: EMEA/Asia/Americas
  • Collaborated review of Gaps with Global Markets Operations using Six Sigma methods
  • Drove out BRDs, FSD and Testing with Technical Leads and End Users
  • Appointed as Change Manager for 4 workstreams Cash Management, Security Lending, Reporting, Legal
  • Worked for Program Management Office Compliance to resolve project issues, and manage risk


Infrastructure Market Data Project Manager,

  • Ran Program for Operations Global migration establishing Project Management Office with team
  • Analyzed reporting with 10 end users for GAPS in processes supporting 40 billion Operations
  • Managed over 500 tasks for a Global Market Data project using SDLC methods

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