SUMMARY

• 6+ years of experience IT experience that includes Software Development Life Cycle (SDLC) which involves requirement gathering, requirement analysis, design, development, implementation & enhancement of Projects in SalesForce.com and Java/J2EE technologies.
• Worked as enhancement developer and team member, performed the roles of Salesforce.comDeveloper and Administrator in the organization
• Designed and developed salesforce.com Standard Objects, Custom Objects, Apex Classes to support Visual Force pages development
• Experience in implementing web - to-lead, Assignment rules on lead object and email-to-case, Auto response.
• Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing, deployment and maintenance.
• Strong knowledge in querying salesforce.com database using SOQL & SOSL queries, Relationships and Lookups using Force.com Explorer.
• Experience in creating many Work Flows, Validation rules, Email Templates (HTML& Visualforce Templates),Approval Processes, Sharing Rules and also the most complex Apex classes to meet the client's requirement and functionality.
• Had hands on experience in integrations using both SOAP and REST API’s.
• Worked on the Security model using Profiles, Roles and Sharing Model (Organizational-wide defaults & Sharing rules) settings.
• Proficient in data migration and integration using tools like Cast Iron, Informatica on Demand, Data Loader, and Force.com migration Tool.
• Experienced in implementation using Apex Language, Apex Batch, Classes, Extension Controllers, Triggers, Web Services, Visualforce Pages, Schedule classes, Components, Tabs, Custom Objects, S-Controls, Reports, Analytic Snapshots and Dashboards.
• Experience working withtools and IDE’s Eclipse IDE (with Force.com plug-in), Developer console for writing business logic using apex programming language and salesforce.com Sandbox environments.
• Excellent experience in deploying components across various instances using Force.com AndMigration tool, Change Sets and Force.com IDE.
• Experience in Unified Modeling Language (UML) and used it for developing various UMLdiagrams in the project.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, sharing rules and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Experienced with Object Oriented Analysis & Design, applying Design Patterns effectively under Model View Controller (MVC) and Service Oriented Architecture (SOA).
• Developed Cast Iron orchestrations that are used to synchronize data between Salesforce.com, database and web service endpoints.
• Experience in web technologies like HTML, XML, CSS, WSDL, SOAP, JSP, JQuery, JavaScript and databases such as SQL Server and MySQL.
• Thorough understanding of QA Methodologies like waterfall, Iterative, Agile (SCRUM).
• Capability to adapt and learn quickly to new tools, techniques, and approaches.
• Ability to handle multiple tasks and work independently as well as in a team.
• Effective communicator at all levels of an organization in management and technical roles.

TECHNICAL SKILLS

Force.com: Salesforce CRM, Salesforce SFA, Apex Custom Controllers, Apex triggers, Apex classes, Apex web services, Visual force Pages, Eclipse 3.4, Force.com IDE, Apex Data Loader, SOQL, SOSL, Analytical snapshots, Integratoin with Sharepoint, Workflows and Approvals, Case Management Automation, Sandbox testing.Dashboards, Reports.

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform.

Web Technologies: JavaScript, XML, XSL, HTML, XHTML, CSS, AJAX

Databases: SQL Server, My SQL 2000, Oracle

Operating Systems: Windows XP, 2000, Vista, Linux, Windows 7

Methodologies: Agile, Scrum

Programming Languages: Apex, C, C++, JAVA, JAVA Servlets, JSP.

PROFESSIONAL EXPERIENCE

Confidential - Lansing, MI

Salesforce.com Developer

Responsibilities:

• Worked with various salesforce.com objects like Accounts, Contacts, Leads, opportunities, cases, Reports, and Dashboards.
• Customized several validation rules, Triggers and Apex class.
• Developed Various Visual Force pages as per organization requirements.
• Developed Validation Rules for the Custom Objects and Workflow rules and Approvals for some fields.
• Created Apex Classes, Triggers to automate the Appointment Booking process by sending Email alerts.
• Created Visual Force Email templates to send ICS emails to the clients as part of the emails they receive during Appointment Booking.
• Worked on performing two different actions using a single click and written Apex batch, Schedule class to handle bulk logic on user activity
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application considering governor limits.
• Used triggers in a complex manner as maps in maps, lists in maps.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Performed data cleansing for imports, data integrity, and data manipulation (made enhancements and/or fixes, data changes, functionality issues etc.)
• Experience in Salesforce.com development in areas like Marketo-SFDC integration, Data Model Design, Apexclasses and triggers, Visualforce pages, web services etc.
• Created and deployed Several Reports using salesforce.com platform.
• Data integration from external sources with Salesforce application using Informatica Cloud.
• Involved in the development like creation of objects, profiles, sharing rules, roles, triggers, and validation rules.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
• Provided ongoing salesforce.com maintenance and administration services includingperiodic data cleansing, custom objects, workflow.
• Interacted with the Salesforce.com premium tech support team on a regular basis.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Windows XP.

Confidential, New York city, NY

Salesforce.com Developer

Responsibilities:

• Designed, developed and deployed Apex Classes and Test classes, Controller Classes and Apex Triggers, validation rules for various functional needs in the application.
• Developed various Batch Apex classes and scheduled those using Apex Schedulable classes on hourly basis.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Developed Apex triggers, Apex classes and test classes working around the governor limits.
• Installed and configured Marketo AppExchange app to automate and measure demand generation campaigns thatgenerate more high quality leads.
• Created Roles, Profiles to restrict the data and metadata among the users based on the business process.
• Created various Custom Reports for standard objects as well as custom objects to give complete detail overview of Customer (Account) Orders, and Renewal Forecasting.
• SOQL queries to fetch the data from Workbench and Explorer.
• In Administrative function, created profiles and implemented Object level, field-level and record-level security.
• Set up Assignment rules, Web-to-Lead and Auto-Response rules.
• Provided support ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow and Triggers.
• Integrate of Application with Salesforce.com with using SOAP web services API and Web Sphere Cast iron.
• Used Dashboards to keep in track the percentage of sales.

Environment: Saleforce.com platform, Apex, Visual Force, Controller extensions, Data Loader, HTML, Workflow & Approvals, Reports, Cases, Custom Objects, Custom Tabs, Email Services, Security Controls, Cast Iron, SOAP, Sandbox data loading, Windows XP, Eclipse IDE Plug-in, Sandbox, Test Classes.

Confidential - Westminster, CO

Salesforce.com Developer/Administrator

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed the solution by customizing various standard objects of SalesForce.com (SFDC)
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Created Customer portal so that customer can submit their cases and worked on Case-Management
• Worked on Apttus CPQ and various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns and Reports and deployed the Custom objects, Page layouts, Custom tabs, Components.
• Communicating with executive management on project status and overall project progress against target.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Closely worked with REST API and Web services in SalesForce.com consultants while implementing the solutions for the requirements.
• Developed Workflow Rules, Time Triggered workflows for various business requirements.
• Created the workflows for automated lead routing, lead escalation, alerts and custom coaching plans.
• Developing reports Using Conga Merge app exchange tool
• Created Custom Objects and defined Lookup and Master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Created various Profiles and configured the Permission sets based on the organizational hierarchy requirements.
• Created Page layouts, search layouts to organize Fields, custom links, related lists and other components on a record detail and edit pages.
• Created Workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed and maintained validation rules and custom workflow.

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Apttus CPQ, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components andController, JavaScript, Eclipse IDE Plug-in, Data Loader.

Confidential - Mountain View, CA

Salesforce.com Developer/Administrator

Responsibilities:

• Responsible for controlling security and sharing of sales reports and dashboards, providing regulated, auditable cross-functional access for anyone in the organization via Cloud9.
• Performed administration tasks: creating Users, Roles, Profiles, Permission Sets, Sharing Rules, Certificate and Key Management.
• Developed various Custom Objects, Components and Visual Force Pages.
• Worked on creating and assigning Profiles, Field level security, Roles, and Public Groups for the users.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic..
• Created custom Dashboards and gave accessibility to dashboards for authorized
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Leads, and Opportunities.
• Developed Validation Rules, Workflow Rules, and Approval Process on the object to achieve the functionality as per the business requirement.
• Used Field-level Security and Profiles to ensure that protected data is only shared with authorized persons in the hierarchy.
• Worked on Data Cleansing for various standard objects and custom objects to have better and clean data in the company.
• Used sandbox for testing and configuration, assisted in deploying to the production system.
• Used SOQL and SOSL for data manipulation needs of the application using platform database objects.
• Involved in Data Mapping and Data Migration from varies database to Salesforce.com Objects and fields using Informatica On-Demand.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created Test Classes to obtain 90% code coverage for pushing the code from Sandbox to Production environment.
• Designing and deploying Customized tabs, validation rules, Approval Processes and Auto-Response.

Environment: Saleforce.com platform, Apex Language, Pages, App exchange, HTML, Java Script, Apex Triggers, Visual Force (Pages, Component & Controllers), Data Loader, Web Services, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Customer Portals, Eclipse IDE, Windows XP.

Confidential

Jr.JAVA Developer

Responsibilities:

• Participated in the business requirements analysis meetings and prepared use-case diagrams using Rational Rose.
• Involved in development of very critical transactions- Hotel Search, Availability, Booking, Guest Enroll and Guest Update.
• Involved in installing and configuration of apache web server, which is being used to serve static resources (css/js/images) and route the requests.
• Developed the presentation layer using spring, JSP, JSTL, JavaScript, HTML, CSS, jQuery and AJAX.
• Developed custom tags and EL-functions to separate presentation and processing logic
• Developed Service layer Using Spring and persistence layer using Hibernate.
• Worked on enhancements and defects.
• Extensively worked on various features of Hibernate such as Associations, Caching, Lazy loading and HQL
• Extensively used Dependency Injection and AOP features of Spring Framework.
• Extensively worked on Web Services to send and receive the data from NGT.
• Extensively worked on TOAD for interacting with database.
• Developed complex SQL queries to perform efficient data retrieval operations.
• Developed Unit, Integration Test Cases using Junit and JMock technologies.
• Involved in complete software development life cycle (SDLC)
• Developed the custom build scripts using ant tool.

Environment: JDK1.6, Spring2.5, Hibernate3.0, Eclipse 3.4, Weblogic application server 10.2, AspectJ, Oracle10g, TOAD, JIBX, Rational Rose, SVN, Ant Build, Log4J, Junit, EasyMock.