SUMMARY

• Over 8 years of professional experience analyzing business wif excellent analytical and problem solving skills in Health Care, Finance and Insurance Industry.
• Successfully initiated Supply Chain Management activities to gain global visibility of certain products, contact wif multiple vendors and contribute to retail insurance practice.
• Strong knowledge of Rational Unified Process (RUP) methodology and Project Life Cycle wif experience in all stages of System Development Life Cycle (SDLC).
• Experience in process modeling using different UML Diagrams including Use Cases, Sequence Diagrams, Activity Diagrams and Class Diagrams.
• Strong experience and knowledge in Object Oriented Designing (OOD).
• Expertise in Requirement gathering using different Elicitation techniques like interviewing, questionnaires, brain storming and prototyping.
• Experience in communicating and gathering requirements from clients located globally by telephonic conferencing and shooting e - mails.
• Experience in scheduling/arranging and leading weekly team meetings for discussing the project status, issues (if any) and capturing and forwarding the meeting minutes to all the attendees to make sure all are on same page.
• Successfully used Joint Application Development (JAD) approach for enhancing User participation, expediting development, and improving the quality of specifications.
• Experience in analyzing requirements using techniques like GAP Analysis, As-Is/To-be Analysis, Decision Tree and Decision Table Analysis.
• Experience in Documenting Business, User and Functional Requirements.
• Experience in creating and maintaining Traceability Matrix.
• Experience in creating Test Plan Document, Test Scripts and assisting the clients in executing them before getting their approval during UAT.

TECHNICAL SKILLS

Operating System: Windows 95/98/200/XP/ME/NT, UNIX, LINUX, DOS

Business Analysis Tools: Rational Rose, UML, Requisite Pro, Visio, JIRA, Case Complete

Software Languages: SQL, PL/SQL, C, C++, HTML, XML, VB, Unix Shell Scripting

RDBMS: Sybase, Oracle 9i/8.x/7x, SQL Server 7.0/2000

Office Tools: MS Word, MS Power Point, MS Excel, MS Access, Outlook

PROFESSIONAL EXPERIENCE

Confidential, La Jolla, CA

Sr. Business Systems Analyst

Responsibilities:

• Communicated wif business owners and system users for gathering requirements using face to face meetings, telecom and e-mails.
• Followed company's Template for documenting the requirements in particular format after dividing all the requirements into like Business Requirements, User Requirements, Functional Requirements and Non-Functional Requirements.
• Designed Work Flow Diagram and other different UML Diagrams like Sequence Diagram, Activity Diagram, Use Case Diagram for the better understanding of the whole process.
• Designed Context Diagram to explain which other different system our system would interact and how the information would be exchanged between them.
• Scheduled and organized requirements review workshop wif all the customers and business owners. Went through each and every requirements line to line and got approval from the customers and give developers ‘go' to start building the application.
• Worked wif customers and designed different screen's prototype to explain the developers how customers exactly want to view their screen.
• Conducted weekly team meetings wif developers for discussing the status and issues.
• Prepared reference material for all the users of the system using screen shots to guide them through different functionalities of the system.
• Worked wif tester in developing test scripts for all user roles and determining who will execute each script.
• Attended UAT and assisted users in executing each script and got customer signoffs.

Environment: J2EE, MS Word, MS Visio, MS Excel, SharePoint, HTML, UML, SQL, Oracle9, Mercury Load Runner, Mercury Quality Center

Confidential, Bloomfield, CT

Sr. Business Analyst

Responsibilities:

• Liaise wif various business units to gather requirements.
• Analyze and map processes (current state/future state)
• Use Visio modeling to offer an easy-to-model framework of process hierarchies, activities, linked resources, flow entities, organizational units and related content.
• Use Charter utilities to integrated directly into the Visio engine, to effectively enable it to become a process data repository where data can be captured and referenced
• Benefit from standardized process models, automated generation of "swim lane" views of all model aspects, and more.
• By building on the visual mapping platform that Visio provides, I is able to interface solution that provides specific functionality and customization, ensuring an accurate and efficient business process modeling tool.
• Participate in the Traceability Matrix a cross matrix that traces the requirements through each stage of the requirements gathering process. High level concepts were matched to scope items which will map to individual requirements which will map to corresponding functions. dis matrix should also take into account any changes in scope during the life of the project. At the end of a project, dis matrix should show each function built into a system, its source and the reason that any stated requirements may not have been delivered.
• Use Case for capturing the potential requirements of a new system or software change. Each use case provides one or more scenarios that convey how the system should interact wif the end user or another system to achieve a specific business goal.
• Domain analysis, or product line analysis, the process in which I would analyze related software systems in a domain to find their common and variable parts.
• Participated in the Gap Analysis process to determine deficiencies in the existing system.
• Improved business processes
• Produced high quality documentation in compliance wif HIPAA
• Provided guidance to business stakeholders on devising effective and efficient approaches to achieve the project objectives.
• Identified and resolved issues pertaining to the PPR Domain.
• Liaised wif other project areas to coordinate interdependencies wifin Domains and resolve issues
• Reported status and issues to the Project Manager(s)
• Conducted JAD sessions
• Liaison between business & IT team
• Part of PADOT (Process, Application, Data, Organization, Training) team

Environment: EDI, HIPAA, UML, ERWIN 4.0, SQL, Rational Requisite Pro, Test Director, MS Project, MS Office Suite.

Confidential, Rochester

Business Analyst

Responsibilities:

• Gatheird requirements and prepared Charter, Business Requirement Documents (BRD), System Requirement Specification (SRS) by interviewing Business Users/SME's.
• Used RequisitePro for writing/analyzing project vision, goals, specifications and requirements.
• Conduced Joint Application Development (JAD) sessions and walk in interview wif the business users to gather requirements.
• Created Use Cases diagram and Activity diagram to depict the interaction between the various actors and the system in RationalRose for the Business Use Case and System Use Case.
• Generated SoDa report from the Sequence diagrams to show the sequence of interactions between the actor, boundary and the system using RationalRose and created Use Case Realization.
• Illustrated the business processes using Business Process Modeling Notation (BPMN), for both the technical and non-technical observers to understand the processes involved.
• Documented the Business Process Flows, Business Use Cases, System Use Case, Business Rules and Use Case Realization following the Rational Unified Process (RUP) methodology.
• Tagged and traced the created artifacts (Business Use Cases, System Use Case, Business Rules and Use Case Realization) in RequisitePro, making requirements available to all team members.
• Created documents like the Business Glossary to facilitate the other teams in understanding client business in RequisitePro.
• Analyzed the business requirement as per the HIPAA rules and regulations.
• Adhered data transition of the payment and remittance advice as per the EDI standard 835.
• Created mapping/crosswalk documents for mapping data flow between systems.
• Assisted the testers to create, process and evaluate claims in Facets.
• Created maintenance reports and spread sheets for business analysis purposes using Microsoft Excel.

Environment: J2EE, RUP, Req. Pro, Rational Rose, UML, Clear Case, Excel, SQL, DB2, Crystal Report, Facet, Mercury Load Runner.

Confidential, Rochester

Business Analyst

Responsibilities:

• Conducted User interviews and documented their queries, business analysis & reporting needs.
• Involved in functional requirement gathering from Business Users & Teams and translated the Functional requirements into Technical requirements & specifications.
• Performed six sigma compliance wif implementation of MVP corporate standards
• Personalized applications based on context and actions were deployed using Web Portal
• Worked wif team of 12 members and lead developers for the proper requirement implementation of the project, lead the testing team and QA's in various phases of project
• Worked as MMIS financial management, performed in managed care and long term care, participated in requirement management process,
• Worked on facets to receive, store and send HIPAA standard transaction, implementation on database and integration wif other system.
• Participated in discussions wif the management and end users to understand the reporting needs.
• Prepared Functional and Behavioral document, which meets requirements and application behavior describing the detail design of the application.
• Worked on a daily basis wif Sr. Architects/Lead Developers to evaluate impact to the current implementation, design of all ETL logic, design of date capping logic in order to preserve Point-In-Time reporting, design of Referential Integrity as well as evaluated impact of DW logic that is currently shared by multiple source systems.
• Performed Data Quality Analysis to determine cleansing requirements. Used Power Designer 12.x for data modeling.
• Wrote PL/SQL procedures and functions.
• Responsible for designing and developing on-demand sub reports.
• Provided Security to reports by creating Users and User groups and giving appropriate privileges.
• Charged wif the development of test plan, test cases and test procedures.
• Attended client meetings that involved proposing solutions, training sessions and status updates.
• Coordinated WebEx conferences.
• Developed eLearning Training simulation video using Adobe Captivate.
• Involved in Documentation for user training.

Environment: Microsoft Word, Microsoft Visio, Microsoft Excel, Rational Rose, Microsoft Project, Rational Requisite Pro, Rational Clear Case, HP Quality Center, Adobe Captivate 3, WebEx, SQL, Windows 2003 Server.

Confidential

Project Lead Research Analyst

Responsibilities:

• I worked wif a team of researchers responsible for introducing the final product into the market as a dietary supplement (adjuvant) for diabetes.
• Clinical Rotations Completed: Infectious diseases: Actively participated in the infectious disease team for the care of patients on consult service. Activities included daily rounds, monitored patients' laboratory values, and assessment of patients' medication regimen for appropriate indication, dose, route, and duration.
• Diabetic drugs: Conducted patient interviews to obtain medication history, assessed need for change in medication regimen, educated patients on common drug side effects, potential drug interactions, proper diet and blood sugar monitoring.
• Anti-Coagulation Drugs: Interviewed patients to obtain medication therapy, monitored patients' laboratory values, assessed need for dose adjustment, educated patients' regarding warfarin therapy including common side effects and potential drug therapy.
• Competent problem-solver wif exceptional negotiation, verbal and written communication skills.
• Proven ability handling multiple projects simultaneously.
• Proven ability working in high pressure and time crunch situation.
• Ability to create and maintain highly efficient environment wif all team members and clients wif clear understanding of requirements.
• Strong written and verbal communication skills.