SUMMARY

• Dynamic and results driven sales professional with a proven record of success. Experienced in business/enterprise/C - suite IT, hardware, software and pharmaceuticals sales. Record of defining, delivering and marketing profitable leading-edge products and services, tactical business solutions to SMBs, Fortune 500 companies, vertical markets i.e. healthcare, banking, legal, engineering, financial, manufacturing and regional corporations and individuals in startup environments and established markets.
• Instrumental in teh initial market launch and development for companywide expansions in metropolitan areas as Chattanooga, Nashville, Knoxville, Houston, Pittsburgh, and Chicago and managed small, medium and large business accounts
• Developed strategic plans that increased annual sales revenue by 30% and increased market share; increased sales volume through strategic alliances, partnerships and interaction with CEOs, C-level leaders
• Project manager and leader for cross-functional team for new product rollout that secured 250 distribution sites
• Recognized as a leader in identifying and acquiring business clients in multicultural markets and in special interest groups previously underserved.
• Led sales growth within established accounts and managed key account relationships with major big box retailers and multinational corporations as Wal-Mart, Best Buy, Sears, Dollar General Stores, Family Dollar Stores and Radio Shack and Mapcos
• Managed accounts for existing customers and new national clients and handled everything from daily and monthly analytics, negotiating national contracts, responding to RFPs and RFIs, and handling marketing agreements
• Trained sales representatives, new employees on sales techniques, new technologies and product launches; provided administrative tools for clients to meet business objectives that increased customer retention, customer growth, reduced costs and improved transaction profitability and realized a 20% market share increase
• Recognized throughout career for exceptional sales and service; received multiple sales and company awards for exceeding sales goals, increasing market share, and excellent service

PROFESSIONAL EXPERIENCE

Confidential, Brentwood, TN

Treatment Consultant

Responsibilities:

• Marketed and sold substance abuse and professional intervention services to clients based on individual’s criteria for national co-occurring addiction treatment company.
• Conducted clinical assessments, verified insurance, processed payments and advised clients regarding available treatment options, facility determination and clinical placement.
• Performed inbound/ outbound calling campaigns, handled client inquires and provided guidance, direction and support to emotional customer situations to eliminate client fears, objections, and concerns regarding inpatient and outpatient treatment
• Developed contacts with referral source sites and implemented marketing strategies to key referral sources.

Confidential, Franklin, TN

National Director of Business Development

Responsibilities:

• Responsible for maintenance, retention, growth and increased profitability of teh Confidential (EVP) and strategic direction of new accounts.
• Researched, identified and secured new business opportunities and revenue sources via social media, chamber events, and marketing initiatives to increase market share and sales.
• Managed teh daily operations of teh department and managed multiple business initiatives
• Assisted with corporate strategic and tactical efforts in teh development and promotion of company’s products, services and value proposition and supervised a team of account managers responsible for sales and customer service

Confidential, Franklin, TN

Account Executive

Responsibilities:

• Targeted and sold corporate customers in vertical markets comprising law firms, financial institutions, manufacturing, medical offices, SMBs to grow relationships leveraging Confidential ’s core strengths in technology solutions, cloud base applications, IT solutions, project base solutions and services
• Integrated software and hardware solutions and documented management processes and services.
• Managed teh overall client relationship and communication of key clients and interfaced with CEOs, CIOs and IT managers and had full command of their business model, application landscape. Conducted sales & product demonstrations
• Facilitated quarterly service reviews and evaluations; performed site analysis and product training and delivered executive level sales presentations, proposals and pricing quotes.

Confidential

Auditor / Consultant

Responsibilities:

• Conducted audits and performed on site financial reviews and inspections around teh country to determine compliance and adherence with state laws, rules, regulations and proper use & administration of SSA’s and Medicare funds
• Examined and appraised financial records, data, reports, management controls and policies to determine teh overall financial condition and soundness of teh organization
• Identified and reviewed internal measures and control structures; reconciled financial data with official documentation; prepared findings and conclusions and made recommendations for corrective actions and offered bottom-line oriented solutions

Confidential

District Manager

Responsibilities:

• Succession of promotions within teh company recognized for outstanding performance in sales and account management.
• As Director, oversaw teh launch and daily operations for multiple corporate retail stores, reseller channel and markets throughout Chicago South & NW Indiana and provided executive leadership to field sales team and Account Managers.
• Oversaw multiple administrative functions and activities for regional and retail locations that included operations, logistics, budget and supply chain management, P& L performances, revenue & churn
• Performed contract negotiations and evaluated legal and technical documents; managed teh 3PL provider relationships, measured KPIs with vendor and leadership team
• Project work associated with sales and marketing programs, distribution, business development, account acquisition, vendor management, store lay-out, design and merchandising; maintained staffing and recruiting functions and oversaw employee relations and career development.