SUMMARY:

• Over 8 Years of experience in IT Development, Administration, Analysis, Design, Custom and Deployment.
• Over 6years of experience in Sales force Administration Customization, Security Access, Workflow Approvals, Data Validation, Data Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration.
• Experienced in Salesforce.com CRM platform using Visual force, Apex, Trigger Workflows and Java Technologies as Technical Analyst, Administrator and Developer.
• Experienced in building Custom Applications that includes Administration, Configuration, Implementation, Support of SalesForce CRM and SFA.
• Proficient in Apex, Visual Force, Workflows, Triggers, Email - To-Case, Email Template, SFDC API, Data Loader,Force.com Explorer, Batch APEX, AJAX Toolkit, Custom Settings, Static Resources, Enterprise WSDL and SOQL
• Expertise in maintaining the Functional areas of Data Management, Accounts, Contacts, Leads, Campaigns, Opportunities, Quotes, Activities, Dashboards and Reports.
• Experience in Integrating App Exchange Applications with SalesForce, Informatica on Demand, Mass E-Mail Management, Application management using Force.com Plug-in & Eclipse IDE in Sandbox and Production Environments.
• Experience in migrating data into Salesforce application using apex data loader through CSV files. Installed and configured apex data loader.
• Extensive experience in designing of custom objects, custom fields, Pick-list, Page layouts, Workflow, Approval Process, Validation Rules, custom Tabs, reports, design of Visual Force Pages, Dashboards, and Email generation according to application requirements.
• Experience in Force.com sites development using Visualforce, jQuery, custom labels, AJAX toolkit and CSS.
• Continuous Integration and agile development methodologies
• Implemented source control in salesforce.com platform and Knowledge of Rest API and workbench.
• Strong understanding of Object-Oriented Analysis and Design
• System Administration with Apache Tomcat and IIS
• Manage all changes and configuration within the company CRM (SFDC) and any applications developed with force.com (APEX & VISUALFORCE).
• Experience in Force.com Apex Classes, Apex triggers Integration, Visual force and Force.com API.
• Experience in working with Eclipse IDE with Force.com Plug-in environment for writing Business logic in Apex Programming Language.
• Hands on experiencein Administration setup like manage Users, Security Controls, Data Management, Creating Roles, Profiles and Integration with Salesforce web services.
• Excellent team player, ability to work in-groups as well as independently

TECHNICAL SKILLS:

Salesforce.com: Apex, Visual Force, SOQL, SOSL, Apex Triggers, Workflows, Approvals, Email Templates, Formulas, Validation Rules, App Exchange, Eclipse, Salesforce.com, Force.com IDE, Apex Data Loader, Roles & Profiles

Web Technologies: JavaScript, XML, XSL, HTML, XHTML, CSS, AJAX, Visual Force

Databases: SQL Server 2000, 2005 My SQL 2000

Operating Systems: UNIX, Windows95/98/NT/2000/XP/2003, MS-DOS

Programming Languages: Java, C#, Apex, SQL & PLSQL

PROFESSIONAL EXPERIENCE:

Confidential, Arlington, VA

Sr. SalesForce Developer

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC).
• Developed Apex classes and triggers on Force.com
• Designed, and developed Apex Triggers for various functional needs in the application and worked in improving existing Apex code.
• Worked in developing various Apex classes, components, and Visual Force.
• Successfully implemented WebtoLead and WebtoCase in the organization.
• Integrated Apex with External services by making callouts that used SOAP and WSDL
• Worked with Apex Scheduler to invoke Apex classes at regular intervals.
• Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL and DML queries.
• Deployed Apex using Force.com IDE, Force.com Migration Tool and Web Services API
• Debug Apex scripts using Debug Logs and System Log Console to catch Exceptions and execute Governors and Limits.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Animated client side user interface elements on a visual Force page using JQuery.
• Used Force.com web services API to create, update, retrieve and delete records from SOAP based web services using java.
• Worked in GIT version control systems to keep the history of developed files and involved in Code Review board to maintain standard of Apex code.
• Troubleshooting and configuring Data Loader operations and running the Data Loader in batch mode.
• Used Informatica Cloud Data Loader for passing data, Database to Flat files, Flat Files to Databases, Databases to Databases
• Used QXchange integrate and manage large volumes of data from the systems.
• Experience in using Parent Fixer and Dupe Blocker in cleaning and validating data
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com Objects. Used it to read, extract, and load data from comma separated values (CSV) files. Defined lookup and master-detail relationships on the objects and created junction objects.
• Responsible for Data load operations using Force.com Apex Data Loader

Environment: SalesForce.com CRM Application Platform, Force.com Apex Language, Apex Triggers and workflows, SOQL, SOSL, Visual Force, Data Loader, Eclipse, Approval Processes, Email, Messaging, Dashboards, Reports.

Confidential, Tampa, FL

SalesForce Developer

Responsibilities:

• Involved in gathering business requirements from sales/marketing team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Sales force.
• Implemented “Email to Case” for automatic case creation for business groups of Home Depot. Involved in creating Distribution list and Group mail box for sending the incoming emails to respective Routing address. Worked in both ‘On Demand’ and ‘Email Agent’ Email to Case implementations.
• Designed, and developed Apex Classes and Apex Triggers for various functional needs in the application.
• Used Apex Data types, Variables, Expressions, Assignment statements, Conditional statements, Loops, SOSL an SOQL queries, Lockingstatements, Transactional control and Exception statements to invoke Apex triggers
• Worked with Visual force components to customize captions, headers and footers of a table and to embed a standard list view of an object's
• Worked with Visual force List Controllers to act on a set of records with pagination and iterate over a list of records to produce output in a list.
• Worked with Visual force Style sheets and Static Resources to augment all standard styling on a Visual force page and utilize un-stylized textoutput to gain full control when iterating over lists of data.
• Designed, and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Page layouts, Components, Visual Force Pages and Approval Process to suit to the needs of the application.
• Involved in data mapping and migration of data from legacy systems to SalesForce.com Objects and fields.
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user roles, and groups.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects. Used it to read, extract, and load data from comma separated values (CSV) files. Defined lookup and master-detail relationships on the objects and created junction objects.
• Worked in automating data load using CLI (Command Line Interface) using batch file in Windows Scheduler to take data backup on weekly basis.
• Developed and configured various Reports and Dashboards for different user profiles based on the need in the organization.
• Worked in Production support, handling defects using Remedy tools, interacting with end users on daily basis.
• Regularly performed database de-duping and clean up procedures
• Audited data regularly to uncover data integrity issues and opportunity for process improvement.
• Maintained the Salesforce.com mailbox to promptly respond to user questions and request for administrative support
• Served as a key liaison with the IT team in areas related to system support for areas such as wireless, outlook integration etc.
• Assisted in creation of the training material and conducted internal training for the users of the application

Environment: Salesforce.com platform, Workflow and Approvals, Reports, Custom Objects, Tabs, Email Services, Apex Language, Visual Force Pages, Components and Controller, JavaScript, Eclipse IDE Plug-in, Data Loader.

Confidential, Boston, MA

Salesforce Developer

Responsibilities:

• Worked with the user group for gathering requirements throughout the planning and implementation.
• Involved in SFDC application support for end users.
• Developed Work flow rules, Time Dependent Action Triggers, email templates to implement the business logic.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages
• Configured Role based Authorization on Object/Field Level.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Designed and developed Apex Classes, Controller Classes, Apex Triggers and Visual Force Pages for this application.
• Experience in using Eclipse IDE.
• Providing ongoing salesforce.com maintenance and administration services including periodic data cleansing, custom objects, workflow, Triggers.
• Integrate of Application (OE modules) with Salesforce.com with using SOAP Client.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP

Confidential

JAVA/J2EE Developer

Responsibilities:

• Involved in requirement gathering, design and development, handling deliverables, tracking Status phases of Software Development Life Cycle (SDLC) in the application.
• Involved in Object Oriented Analysis and design using UML and create activity diagrams, sequence diagrams, class diagrams and use case diagrams for various use cases using Rational Rose.
• Involved in SQL queries tuning, database design, as well as overall application design.
• Written SQL Queries, Triggers and called Stored Procedures to handle all the database functions like fetching, inserting, deleting, updating.
• Worked on applications including GUIs using Swing Classes.
• Developed UI screens using Swing components like JLabel, JTable, JScrollPane, JButtons, JTextFields, etc.
• Developed the application using Struts Framework that leverages classical Model View Layer (MVC) architecture.
• Developed the front-end which takes the data into the system using JSP, Servlets2.5, Struts, Strut Validations/JavaScript, HTML and DHTML.
• Developed Servlets and EJB components for the middle tier.
• Developed Entity Beans in EJB to interact with the database to update, retrieve, insert and delete values effectively.
• Developed stored procedures for SQL Server database.
• Involved in performing unit testing and writing Test Cases and Test Plan.
• Involved in client side scripting using JavaScript.

Environment: JSP, Struts, Swings, JavaScript, JDBC, Servlets, EJB1.1, SQL Server 2005, Eclipse, WebLogic, Windows NT/2000, Linux