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Business Systems Analyst Resume

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  • Over 10 years of successfully working in various roles of the SDLC process. A strategic thinker with the ability to both manage projects and the technical skills to be hands - on.
  • I have a successful track record of successfully completely high visibility projects at different level of the project life cycle.
  • Successfully launched Philips Arena’s primary asset management system.
  • Served as the technical expert and main point of contact for over 200 users.
  • Main point of contact for testing efforts related to financial assets Stellent Imaging, Kofax and Concur expense
  • Successfully tested 100s of implementations with NO show stoppers or major defects
  • Completed 24 months required classes in 15 months to receive bachelor’s degree


  • PeopleSoft
  • Document Imaging (Stellent)
  • Document Verification (Kofax)
  • Expense Management (Concur)
  • Microsoft Project
  • Software Documentation
  • Integration
  • Business Analysis
  • Project Management
  • Agile Methodologies
  • Requirements Analysis
  • Requirements Gathering
  • Microsoft SQL Server
  • Quality Assurance
  • Technical Support
  • Testing Troubleshooting
  • Training
  • Training Documentation
  • Technical Writing
  • Databases
  • User Acceptance Testing


Business Systems Analyst



  • Responding to customer request, meeting SLA
  • Analyzing system failures based on business requirements
  • Documenting resolution / updating business requirements
  • Sending company email notification regarding application updates
  • Coordinating with relevant system administrators to support system integration
  • Monitoring application performance using HP BAC.
  • Determine root cause analysis on reoccurring incidents and provide solutions to management
  • Participate in post mortems of critical issues and facilitate permanent solution
  • Collaborate with implementation team to introduce new releases or products.

Quality Assurance Analyst



  • Testing system integration, end-to-end, regression, smoke, functional, and (UAT)
  • Manual and automated testing,QAmethodologies, Risk management, Change and Version management, Requirement and Release management
  • Reviewing metrics in multiple Quality Assurance methodologies: Waterfall, Agile
  • Participating in all phases of the SDLC from analysis, design, and development through testing
  • Writing System Test Plans, defining Test Scenarios and Test Cases, developing Test Scripts based on requirements
  • Automating manual scripts by using Automation tools such as Quick Test Pro (QTP)
  • Using Mercury Quality Center for test management and QC for bug reporting
  • Performing different types of testing such as Functional, Integration, Regression, Smoke testing, etc.
  • Reviewing of Business Requirement Analysis, and System Specifications Analysis
  • Writing positive and negative Scenarios and Test Cases for System & Web testing
  • Testing Commercial Websites and business applications
  • Querying and data manipulation using SQL and involved in back-end testing as well as front-end testing.
  • Testing effort with businessanalysts, developers, technical support

Application Administrator



  • Conduct requirement discovery sessions
  • Liaison between stakeholders and technical team
  • Define and Document Requirements
  • Create Training Documentation
  • Conduct End User Training
  • Document business requirements

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