Customer Service Resume
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OBJECTIVE
- To work in a dynamic work environment in a role where i can utilize my communication, marketing and negotiation skills for contributing to the betterment of organization, and mend my managerial skills.
PROFESSIONAL EXPERIENCE
CUSTOMER SERVICE
Confidential
Responsibilities:
- Managing high quantum of customer footfall on the floor.
- Responsible for new business development through customer servicing.
- Handling frontal customer queries in turnkey basis.
- Managed existing relationships with HNI clients.
- Ensuring smooth coordination between different verticals.
Confidential
Internship
Responsibilities:
- Responsible for new business development through customer servicing in the field of stock exchange.
- Customer queries regarding the shares and equities.
- Managed existing relationships with clients.
Confidential
Internship
Responsibilities:
- Managing high quantum of customer footfall on the field.
- Responsible for new business development through servicing.
- Managed existing relationships with clients.
Confidential
IT Recruiter
Responsibilities:
- Create Vendors and internal data base of Consultants.
- Technology knowledge and Requirements (Fulltime and Corp - to Corp) skills.
- Format resumes meeting client expectations.
- Managed existing relationships with Clients (TCS, Wipro and L&T), Employers, and Consultants.
- Relationship Building and coordination with other team members and vendors.
- Arranging the data from the calls.
- Serving requirements in desirable meeting time schedule.
- User Friendly with Portals (Dice, Tech-fetch, Monster, Indeed, LinkedIn) Worked in Networking Engineering, Healthcare, Pharmaceuticals, Banking, Insurance, and Telecommunications sector requirements.
- Responsible for preparing search strings, sourcing consultants and short- listing resumes based on the requirements.
- Prescreening of potential consultants in terms of their qualification, work experience, etc.
- Get confirmation from consultants/employers pay-rate: hourly/per day/annual through e-mail on rate confirmation agreement
Confidential
Sr. IT Recruiter
Responsibilities:
- Create Vendors and internal data base of Consultants.
- Technology knowledge and Requirements (Fulltime and Corp-to Corp) skills.
- Format resumes meeting client expectations.
- Managed existing relationships with Clients (TCS, Wipro, and Hex aware), Employers, and Consultants.
- Relationship Building and coordination with other team members and vendors.
- Arranging the data from the calls.
- Serving requirements in desirable meeting time schedule.
- User Friendly with Portals (Dice, Tech-fetch, Prohire, Job Diva, Career Builder, Monster, Zonial, Indeed, LinkedIn) Worked in Networking Engineering, Healthcare, Pharmaceuticals, Banking, Insurance, and Telecommunications sector requirements.
- • Responsible for preparing search strings, sourcing consultants and short- listing resumes based on the requirements.
- Prescreening of potential consultants in terms of their qualification, work experience, etc.
- Get confirmation from consultants/employers pay-rate: hourly/per day/annual through e-mail on rate confirmation agreement
