We provide IT Staff Augmentation Services!

Customer Service Resume

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OBJECTIVE

  • To work in a dynamic work environment in a role where i can utilize my communication, marketing and negotiation skills for contributing to the betterment of organization, and mend my managerial skills.

PROFESSIONAL EXPERIENCE

CUSTOMER SERVICE

Confidential

Responsibilities:

  • Managing high quantum of customer footfall on the floor.
  • Responsible for new business development through customer servicing.
  • Handling frontal customer queries in turnkey basis.
  • Managed existing relationships with HNI clients.
  • Ensuring smooth coordination between different verticals.

Confidential

Internship

Responsibilities:

  • Responsible for new business development through customer servicing in the field of stock exchange.
  • Customer queries regarding the shares and equities.
  • Managed existing relationships with clients.

Confidential

Internship

Responsibilities:

  • Managing high quantum of customer footfall on the field.
  • Responsible for new business development through servicing.
  • Managed existing relationships with clients.

Confidential

IT Recruiter

Responsibilities:

  • Create Vendors and internal data base of Consultants.
  • Technology knowledge and Requirements (Fulltime and Corp - to Corp) skills.
  • Format resumes meeting client expectations.
  • Managed existing relationships with Clients (TCS, Wipro and L&T), Employers, and Consultants.
  • Relationship Building and coordination with other team members and vendors.
  • Arranging the data from the calls.
  • Serving requirements in desirable meeting time schedule.
  • User Friendly with Portals (Dice, Tech-fetch, Monster, Indeed, LinkedIn) Worked in Networking Engineering, Healthcare, Pharmaceuticals, Banking, Insurance, and Telecommunications sector requirements.
  • Responsible for preparing search strings, sourcing consultants and short- listing resumes based on the requirements.
  • Prescreening of potential consultants in terms of their qualification, work experience, etc.
  • Get confirmation from consultants/employers pay-rate: hourly/per day/annual through e-mail on rate confirmation agreement

Confidential

Sr. IT Recruiter

Responsibilities:

  • Create Vendors and internal data base of Consultants.
  • Technology knowledge and Requirements (Fulltime and Corp-to Corp) skills.
  • Format resumes meeting client expectations.
  • Managed existing relationships with Clients (TCS, Wipro, and Hex aware), Employers, and Consultants.
  • Relationship Building and coordination with other team members and vendors.
  • Arranging the data from the calls.
  • Serving requirements in desirable meeting time schedule.
  • User Friendly with Portals (Dice, Tech-fetch, Prohire, Job Diva, Career Builder, Monster, Zonial, Indeed, LinkedIn) Worked in Networking Engineering, Healthcare, Pharmaceuticals, Banking, Insurance, and Telecommunications sector requirements.
  • • Responsible for preparing search strings, sourcing consultants and short- listing resumes based on the requirements.
  • Prescreening of potential consultants in terms of their qualification, work experience, etc.
  • Get confirmation from consultants/employers pay-rate: hourly/per day/annual through e-mail on rate confirmation agreement

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