SUMMARY

• 8 plus years of experience in IT with Nearly 5 years as a Salesforce Developer & Administrator in salesforce.com, 3+ years of experience as a Java Developer and System Administrator.
• Experience in using Salesforce.com Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, and Approval Processes.
• Experience in Salesforce.com SFA, Force.com Apex Classes, Apex triggers, Integration, Visual force, Force.com API.
• Experience in building Visual Force Custom Controllers, Components, Custom Objects, Reports, Dashboards and Tabs.
• Experienced in created many Work Flows, Validation rules, Approval Processes, Triggers, Sharing Rules and also the most complex Apex classes to meet the client’s requirement and functionality.
• Extensive experience in lead, case management (Web - to-Lead, Email-to-Case).
• Proficient in working with Eclipse IDE and Force.com Plug-in for writing business logic in Apex programming language.
• Experienced in creating Custom Page layouts based on record types design and implementation.
• Expertise in using S-Controls Visual Force Pages, and Apex classes.
• Expertise in performing large and small-scale data migration using Migration Tool and Data Loader.
• Expertise in Force.com technology stack: APEX, Visualforce, SOQL and SOSL.
• Experience in Using the Force.com Explorer to browse the data model schema, custom objects, fields, build and test SOQL queries.
• Hands on experience creating profiles and implementation of Role Hierarchies for system security design.
• Well expertise in creation of custom objects, custom fields, field dependencies, custom tabs, page components, custom reports, custom report types, dashboards and dashboard components.
• Extensive experience in developing Java based solutions for web centric development.
• Expertise in design and development of multi-tiered web based applications using Java technologies: HTML, DHTML, CSS, XML, XSL, XSTL, UML, JavaScript, and J2EE.
• Worked extensively on HTML Controls, Server Controls, and Web Controls.
• Experience in implementing design pattern methodologies.
• Experienced in SQL, Microsoft SQL Server and Oracle.
• Experience with Managing the complex data Experience in Integrating App Exchange Applications with Salesforce, Informatica On Demand, Mass E-Mail Management, Application management using Force.com Plug-in & Eclipse IDE in Sandbox and Production Environments, Working with different aspects of Web Services (XML, WSDL, SOAP,REST, SSI) & web integration with SDFC.
• Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.
• Highly dedicated, quick starter, solution driven pattern programmer, Strong in Object Oriented Analysis and Design, Excellent at solving complex problems under strict deadlines.

TECHNICAL SKILLS

SFDC Technologies: Standard objects, Workflow & Approvals, Apex Language, Apex Classes/Controllers, Apex Triggers, VisualForce Pages, Data Loader, Offline Edition, Integration, migration, Reports, Dashboards, Force.com IDE, Eclipse, SOQL, SOSL, S-Control

Web Technologies: Web Services, HTML, XML, AJAX

Languages: .Net, Java, C, C++, APEX, Java Script, SQL, UML, HTML, XML, XHTML

RDBMS: Oracle, SQL Server

Tools: &Technologies: Informatica On Demand, Varicent, Boomi, Mercury Test Director, Visio, MS project

Operating Systems: Linux, Unix, Windows 9x / XP / 2000 NT / Vista

PROFESSIONAL EXPERIENCE

Confidential, Mclean, VA

Salesforce.com Developer/ Solution Architect

Responsibilities:

• Performed the role of Salesforce.com Developer and Administrator in the organization.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Designed, and developed the Custom objects, Record Types, Formula fields, validation rules, Page layouts, workflow rules, tasks, emails and alerts to track customer related tasks and activities.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on record pages.
• Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Used JQuery, Ajax to change the look and feel of the visual force pages.
• Used extJs/ sencha framework to catch the login credentials.
• Created various XML file for the data migration from one sandbox to other sandbox.
• Implemented Web to Case, Email to Case functionalities to provide a better customer support to the customers.
• Assigned workflows for Lead conversion, transfers, merging duplicates, managing web-to-lead to track responses to online campaigns.
• Implemented CSS for visual force Pages and experience working with Partner portal, along with creating prototype using HTML and CSS.
• Developed web components using Servlets, JSPs, Tag libraries, XML, XSL, Tiles framework, Struts and UML.
• Created custom Visualforce components and attributes to override the look and feel of standard Visualforce components.
• Provided ongoing Salesforce.com maintenance and administration services. Including periodic data cleansing, custom objects, workflows and campaign management.
• Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.
• Developed application code using Core Java and J2EE (Servlets, XML) in Eclipse tool.
• Designed Implementation of GUI using HTML, JSP, AJAX and CSS.
• Using Organization Security, network Security and Session Security implemented Platform Security.
• Installed Salesforce AppExchange Apps, configured and maintained user security permissions in compliance with organizational needs.
• Created email templates and inbound emails using Visual force for the clients and customers.
• Integrate of Application with Salesforce.com with using SOAP web services API and Boomi.
• Implemented Nightly Batch Processes to handle bulk records and scheduled daily jobs using apex scheduler.
• Uploaded about close to a million records using the Data loader and experienced in cleansing and De-duplicating bulk loads.
• Integrated the web services by generating the necessary stubs from the WSDL files for external applications and also integrated with multiple other systems to Sales force.
• Deployed Apex using Force.com IDE, Force.com Migration tool and Web services API.
• Migrated data (from Oracle to salesforce.com) using Data loader & SQL server, worked on Enterprise WSDL and Partner WSDL for different methods.
• Involved in Data validations and Data migration from its legacy systems by mapping the company information using the backed database SQL Server.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Provided user support and bug fixing activities as per the SLA.

Environment: Force.com IDE, Custom objects, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, Workflow & Approvals, Analytical Snapshots, Apex Classes, Triggers and Visualforce Pages, SOQL, SOSL, Informatica, OraclePL/SQL, JQuery, JSON, XML, HTML.

Confidential, Chicago, IL.

Salesforce Developer.

Responsibilities:

• Performed the role of Salesforce Administrator and Developer
• Worked on various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Territory Management, Reports and Dashboards
• Created different workflow rules and Approvals, Email Templates to run the Territory Assignment rules.
• Partner portal, customer portal Implementation & attended Dream Force events to get the real-time integration with business partners.
• Designed, and developed the Custom objects, Formula fields, validation rules, Page layouts, Components, Visualforce Pages to suit to the needs of the application.
• Perform detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE
• Designed, developed and deployed Apex Classes, Triggers, packages for various functional needs in the application.
• Customized Salesforce.com Fields, Page Layouts, Record Types, Queues, and Profiles and make the same changes in test and production boxes.
• Designed the user interface JSP’s, HTML, Business Objects, CSS and JavaScript.
• Integrated with several Ajax libraries such as Ext-JS and JQuery.
• Designed several complex business applications using Java, C#, and C++ and paired these applications with interactive web-based applications.
• Designed the Custom Visualforce pages for Lead conversion, merging duplicates.
• Integrated with UNISON to maintain a record of customer communications and to keep contact information up to date using Informatica.
• Analyzed business requirements, functional specification documents for preparation of test cases. Did regression, functional, Integration, Smoke, system, UAT testing on main application, prototypes created by flex, Ajax.
• Integrated with external system using Web Services Callouts for cleansing the Address and save the data in the pages of salesforce.com.
• Integrated with PeopleSoft FT at the back end with Salesforce as User Interface and it is a bi-directional integration using Informatica on demand.
• Integrated the existing SAP system with force.com platform using Cast Iron.
• Developed and configured various Reports for different user profiles based on the need in the organization
• Used the Force.com IDE for testing and migrated the code to the deployment instance after testing.

Environment: Force.com IDE, Apex Classes, Apex Triggers, Visualforce pages, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, Workflow & Approvals, Web Services, Force.com Eclipse Plug-in, Security Controls, JQuery, CSS, HTML, XML.

Confidential, Austin, TX

Salesforce Developer

Responsibilities:

• Performed the role of Salesforce Developer in the organization.
• Responsible for various salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
• Implemented Web-to-lead to track and solve leads from the company website.
• Created different workflow rules and Approvals for various campaign processes.
• Designed, and developed the Custom objects, validation rules, Page layouts, Custom tabs, Components, Visualforce Pages to suit to the needs of the application.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Created and deployed Several Reports using salesforce.com platform.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Installed Salesforce AppExchange Apps, configured and maintained user security permissions in compliance with organizational needs.
• Performed detailed analysis of business and technical requirements and developed the Apex classes using other Platform based technologies like Visualforce, Force.com IDE.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data.
• Developed Apex Classes, Controllers and Apex Triggers as per the requirements.
• Developed Visualforce Pages to include extra functionality and wrote Apex Classes to provide functionality to the visual pages.
• Experience in integration of AppExchange application with Salesforce.
• Wrote triggers to process incoming service e-mail requests from customers to automatically create new case records.
• Developed and configured various Reports for different user profiles based on the need in the organization.
• Designed various types Email templates for auto response to customers.
• Responsible for all the activities related to configuring Data Loader, uploading data in CSV files into salesforce.com, checking for the correctness of the data. Designed various types Email templates for auto response to customers.
• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Involved in sales force customization like building Objects, fields, page layouts, validation rules, and work flow rules, Building Apex Classes, and Triggers etc. Preparing and executing Test script for integration testing.
• Provided ongoing Salesforce.com maintenance and administration services. Including periodic data cleansing, custom objects, workflows and campaign management.
• Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles.
• Participated in the training sessions provided by the Salesforce team and support end users. Used the Java Ant for testing and migrated the code to the deployment instance after testing.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Salesforce.com platform, Apex, Visual Force (Pages, Component & Controllers), Salesforce.com Data Loader, Reports, Workflow & Approvals, Web Services, Sandbox, Eclipse IDE, XML, CSS, JQuery.

Confidential, San Jose, CA

Salesforce.com Developer

Responsibilities:

• Performed the role of Salesforce.com Implementation Consultant.
• Interacted with various business user groups for gathering the requirements for CRM implementation.
• Implemented the Web-to-Lead functionality for the Marketing Campaign.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs and Components to suit to the needs of the application.
• Experience in integration of AppExchange application with Salesforce.
• Created Visual Force pages and Visual Force Custom Controllers on Force.com Eclipse IDE to customize the view and functionality of the page according to the organizational needs.
• Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers with Java Scripting.
• Developed assignment rules to automatically redirect leads to Salesforce and assign leads to different users and queues according to the requirements.
• Assigned workflows for Lead conversion, transfers, merging duplicates, managing web-to-lead to track responses to online campaigns.
• Modified Opportunity and Pipeline by customizing various stages to help prospect better and enabled forecasting.
• Created multiple Approval processes using Workflows to approve and reject.
• Installed and deployed Organization View, a Force.com AppExchange tool that allows users to create visual org charts and update them in Sales force CRM using drag-and-drop functionality.
• Customized dashboards to provide daily forecasts and track opportunities, deal registrations and customer engagement.
• Customized Reports to track usage for productivity and performance of business centers and their sales teams.
• Created test scenarios on Sandbox environment and migrated code to deployment instance after testing.
• Supported end users and helped them in getting used to the application, generated reports and saved them for further access to the users.

Environment: Salesforce Enterprise Edition, Visualforce, triggers, classes, force.com, Custom/Standard Objects, Custom Tabs, Page Layouts, Workflow & Approvals, Reports, Eclipse, Force.com Eclipse Plug-in, Security Controls.

Confidential

Java Developer/Administrator

Responsibilities:

• Part of the team, which was responsible for designing and developing the application in n-tier fashion as per struts, based MVC architecture standards.
• Actively participated in design and developed multi-threaded MorganXchange server based on J2EE architecture. I worked on Alert Processor and Scheduler components. Designed and developed an application to monitor alerts and messages generated by MorganXchange using TIBCO/Hawk.
• Developed the MorganXchange SDK based on XML framework. SOAP wire protocol is used for the communication between the MorganXchange and the SDK.
• Performed XML parsing using DOM parser.
• I was also involved in designed and development of web interface using JSP, Servlets, JavaScript and JDBC for administering and managing users and clients.
• Designed overall architecture of Rich Media Server RMS with pluggable caching logic using Strategy design pattern. RMS is one of the subsystems of MorganXchange, which does caching of Rich Media Components RMC on local file system.
• Developed and deployed various Entity EJBs and session EJBs.
• Developed the messaging adapters to be used with TIBCO/RV for communication between different components.
• Have done various IVR and system integrations with MorganXchange platform.
• Setting up NIS, NFS, DNS and also configured Mail server.
• Installed and configured Web Logic application server and was responsible for various deployments over it and administration of Web Logic.
• I wrote various shell scripts to automate day-to-day system administration and have also been actively involved in day-to-day system administration.

Environment: Java, C++, JDK1.3, EJB, Servlets, JSP, JDBC, JavaMail APIs, XML, SAX parsers, Oracle 8.0.4, WAP1.0, WML1.1, JRun Application server, Apache Web Server, Sun Solaris 2.7, TIBCO RV 6.2, TIBCO Hawk 3.0.1, UML, TogetherJ, Visual Caf, Web Logic, Apache-SOAP, Websphere 3.5