HEAD OF INFORMATION TECHNOLOGY Resume

SUMMARY

An accomplished, motivated, resourceful and personable IT manager with experience in diverse industries with a history of successfully establishing and leading IT businesses.
Strategic thinker, leveraging analytical skills with an in - depth understanding of management to develop business solutions. Skilled at building rapport with interdepartmental constituents.
Skilled in strategic planning; able to prioritize effectively, multi-task, and achieve objectives within time and budget; adapt quickly to challenges.
Able to identify and implement process improvements that increase accuracy, consistency, and efficiency. Professional career track with an outstanding thread of success.
A hands-on entrepreneurial professional, skilled in growing and leading diverse, multi-cultural teams to success, providing coaching where necessary.

PROFESSIONAL EXPERIENCE

Confidential

HEAD OF INFORMATION TECHNOLOGY

Responsibilities:

Established and developed organization’s brand new IT business unit from scratch.
Contributed to business growth from $9MM to $40MM and 6 times manpower increase.
Realized 60% improvement in operational efficiency from deploying automation tools.
Implemented ITIL- and SLA-based service desk resulting in efficiency and 80% response time improvements.
Led and completed implementation of major multimillion-dollar Oracle ERP implementation, complete with financials, HR, Payroll, SCM, self-service (ESS) and future PM, RM, MRO, PLM and EAM.
Developed and rolled out IT strategic plans, policies, procedures and operational guidelines. Developed and tested IT disaster recovery and security plans.
Successfully selected and hired staff; reduced expenses through skillful negotiation of long-term agreements.
Instituted and chaired IT Steering Committee to converge and align business and technology directions.
Selected vendors, negotiated agreements, established relations and managed contracts.
Oversaw growth from 2 servers to multi-site, redundant networks, smart firewalls, security and virtualization.
Negotiated with vendors and consolidated on the technologies and services, reducing operational costs.
Spearheaded development of new joint venture (JV) IT BU in collaboration with European partner and directly managed a US$3M IT infrastructure.

Confidential

IT STRATEGY LEADER

Responsibilities:

Developed strategic information technology plans for governance, security, data management and processes.
Initiated enterprise Data Management and Data Warehousing project, covering all business divisions.
Led the IT transformative exercise for proper alignment with businesses and technology functions.
Managed project teams and executed multiple business programs/projects.
Implemented enterprise Content Management solution.
Led deployment of enterprise Oracle E-business Suite (HR and Payroll). Conducted business analysis, evaluated and selected solution and negotiated contract terms.
Conducted research, delivered report on Human Capital Management (HCM) system that resulted in consolidating HR and HCM systems and cost savings.
Led comprehensive study and analysis of organizational data management parameters to develop satisfactory new systems.
Ensured synchronization of DM strategies and company business plans and prepared IT delivery framework.
Successfully simplified vendor engagements and cut resource acquisition timeframe by 8 months.

Confidential

IMPLEMENTATION MANAGER

Responsibilities:

Led development and implementation of new Meditech Health Care Information System.
Served on the high-level Information Management committee and advised on processes.
Developed procedures for extending implementation of system further and formally trained users.
Provided comprehensive round-the-clock technical support for the system.
Formulated system implementation processes, hospital contingency plans and assisted with HCIS usage.
Developed contingency plans for manual operations of the hospital.
Managed implementation of critical FAS systems in US, Europe and the Pacific Rim.
Successfully boosted implementation process by 25% by consolidating systems.
Prepared and presented department reports at annual FAS conference.
ADCO’s Health, Safety and Environment (HSE) award for Innovation.
Outstanding Consulting Services award for Sales Force Automation System development.