SUMMARY

• Around 9 years of business analysis experience including software development, infrastructure, business process reengineering, conversion, and audit & compliance projects.
• Immense experience of Banking Payment Systems, Credit Card Processing, Loan Processing and full front - to-back office trading cycle. Worked extensively on financial services domain with a strong knowledge of Margin, Equities, and Derivatives.
• Expertise in all disciplines of Business Analysis including process modeling, process re-engineering, requirement elicitation/documentation/management, and systems specification.
• Expertise in System and Gap analysis, conducting JAD sessions and requirement workshops, analyzing existing business processes, and determining project scope, risks and complexity
• Gathered requirements during inception phase, documented and delivered functional specification documents, and assisted architecture analysis and design using UML
• Developed Requirement Traceability matrix to ensure all the requirements are being traced back to Business Requirement Document. Proven change management skills including automated tracking of requirements, issues and defects with Dataflow Analysis using use cases, dataflow diagrams, sequence diagrams and activity diagrams.
• Rich knowledge and experience of designing, scripting and conducting, User Acceptance Tests and verifying performance, reliability and fault tolerance issues
• Validation Management and Quality Assurance including validation planning, risk assessments, development and execution of test scripts and UAT (user acceptance testing), creating test data and cases to ensure error handling.
• Worked extensively in creating various complex reports using different MS Excel functionalities for multiple project and operation representatives.
• Possess SQL programming skills, understanding of data warehousing concepts and experience working with databases.
• Strong knowledge of mainframe vanilla skills (COBOL, DB2, JCL, CICS) and IBM DB2 Certified Database Associate
• Served as liaison between client management, operations team, and development project groups, Prepared project plans and identifying major milestones for each stage as per the SDLC model, Agile and SCRUM model
• Database/ UI Designer liaison between business stakeholders and IT development staff including management of off-shore resources, analyzing and defining business process and requirements, developing table structure and relationships, and designing user interface screens and system flow.
• Experience identifying and implementing sustainable “best practice” solutions and procedures Self-motivated, friendly team player and a quick learner with excellent presentation skills. Excellent oral and written communication skills with ability to communicate with all levels of management and team members

TECHNICAL SKILLS

• Certified Business Analysis Professional (CBAP) from IIBA
• ITIL V2 and IBM DB2 Certified
• Waterfall and Agile Methodologies
• Customer Relationships
• Strong Financial Domain Background
• Stakeholder Management
• Motivated Professional
• Enthusiastic and Visionary Leader
• Well - organized and Detail-oriented
• Persistent, Assertive, and Confident
• Technical Competence
• Microsoft Office / Project Server / Visio
• Strong Communication Skills

PROFESSIONAL EXPERIENCE

Confidential

Senior Business Analyst

Responsibilities

• Eliciting requirements through Requirement Workshop sessions, Interview & Observation, Focus Group, Interface Analysis, Document Analysis, Prototyping, Business Rule Analysis
• Capturing detailed requirements into Business Requirement Document(BRD) and multiple System Requirement Documents (SRS)
• Developing and updating wireframes for Banking Access Tab
• Preparing, maintaining and updating requirements throughout entire lifecycle using requirement traceability matrix (RTM)
• Obtaining sign-off on business requirements from different stakeholders and doing requirement Baselining
• Managing Business Requirement specific action items, query logs and communicate with business users as required to obtain necessary clarifications of any requirement
• Participating in Design review and test strategy meetings.
• Preparing Use Case, Business Processes, Screen Flow Diagrams and Data Flow Diagrams.
• Work with Project Manager to define potential risks and limitations of the project, driven from business objective
• Partner with Project Manager & Development Lead to ensure deliverables and status are communicated.
• Assisted in creating project proposals, Statement of Work, Project Scheduling, Work Breakdown Structure
• Coordinating status meeting with business, operations and other different IT app owners

Confidential

Senior Business Analyst

Responsibilities

• Elicited requirements through Interview, Focus Group, Interface Analysis, Process analysis and Document Analysis
• Prepared Business Requirement Document for Collateral Accounts and Client Optics.
• Captured detailed requirements in the form of user stories and conducted interface analysis between Confidential bank application and broker detailer end applications and corresponding data flow.
• Conducted AS-IS vs. To BE analysis for target operation model for newly proposed lending product.
• Analyzing high business requirements provided by business users and operations team in form of BRD document
• Prepared, maintaining and updating requirements throughout entire lifecycle using requirement traceability matrix (RTM)
• Conducted requirements sessions with business user and various operation groups for analysis and mapping of “AS-IS’ business processes with focus on identification, development, and finalization of business scope, and solution scope
• Co-coordinating with client, Planning delivery schedules and maintaining change requests
• Assisted in creating project proposals, Statement of Work, Project Scheduling, Work Breakdown Structure
• Project Management, project planning and Monitoring
• Coordinating status meeting with business, operations and other different IT app owners

Confidential

Senior Business Analyst

Responsibilities

• Analysis of SB and MS account balance calculation processes
• Developed System gap specification document
• Elicited requirements from banking, debit card operations and legal compliance group through JAD sessions and focus group sessions
• Based on interface analysis created data flow diagrams and data mapping sheet
• Created source and target data validation rules
• Developed SQL queries to create different comparison reports and statistics for operations’ group
• Prepared and maintained multiple excel macros for data processing and cleansing
• Extensive experience in creation and analysis of Use Case
• Participated in Pre-mock, mock and dress rehearsal conversion testing and participated live production event
• Develop and maintain Client Knowledge Databases for tracking issues, questions, RFC, hours, matrices, and status

Confidential

Senior Business Analyst

Responsibilities

• Captured requirements into Business Requirement Document (BRD) and System Requirement Document (SRS).
• Eliciting requirements through Requirement Workshop sessions, Interview & Observation, Focus Group, Interface Analysis, Document Analysis, Prototyping, Business Rule Analysis
• Prepare, maintain and update requirements throughout entire lifecycle using requirement traceability matrix (RTM)
• Obtained sign-off on business requirements from different stakeholders and doing requirement Baselining.
• Managed Business Requirement specific action items, query logs and communicate with business users as required to obtain necessary clarifications of any requirement.
• Analyzed and gathered requirements of different types of ISO messages involved on pending authorization advises with debit card processor vendor and debit card operation group.
• Working with the Architecture team and vendor teams to discuss, capture and evaluate proposed functional process
• Extensive experience in creation and analysis of Use Case, Business Processes, Work Flow Diagrams and Data Flow Diagrams
• Developed and maintained Client Knowledge Databases for tracking issues, questions, RFC, hours, matrices, and status reports
• Co-coordinated with client, Planning delivery schedules and maintained change requests
• Participated in internal quality reviews. Ensured compliance to quality standards and improved the quality processes
• Facilitated User Acceptance Testing (UAT) and discuss functional testing plan/cases with QA and Development team
• Worked with Project Manager to define potential risks and limitations of the project, driven from business objective
• Partnered with Project Manager & Development Team to ensure deliverables and status are communicated.
• Assisted in creating project proposals, Statement of Work, Project Scheduling, Work Breakdown Structure

Confidential

Senior Business Analyst

Responsibilities

• Captured requirements into Business Requirement Document (BRD) and System Requirement Document (SRS).
• Eliciting requirements through Requirement Workshop sessions, Interview & Observation, Focus Group, Interface Analysis, Document Analysis, Prototyping, Business Rule Analysis
• Prepare, maintain and update requirements throughout entire lifecycle using requirement traceability matrix (RTM)
• Created and maintained changes request documents.
• Obtained sign-off on business requirements from different stakeholders and doing requirement Baselining.
• Managed Business Requirement specific action items, query logs and communicate with business users as required to obtain necessary clarifications of any requirement.
• Analyzed and discussed RTAB calculation formulas and components with banking operation group and other stakeholders and business requirement development status reporting.
• Arranged brainstorming and focus group sessions to discuss new RTAB calculation formulas and components
• Worked with the Architecture team and vendor teams to discuss, capture and evaluate proposed functional process
• Participated in internal quality reviews. Ensured compliance to quality standards and improved quality processes
• Facilitated User Acceptance Testing (UAT) and discuss functional testing plan/cases with QA and Development team
• Participated in Change Advisory Board calls and presented upcoming change requests
• Assisted in creating project proposals, Statement of Work, Project Scheduling, Work Breakdown Structure
• Work with Project Manager to define potential risks and limitations of the project, driven from business objective
• Coordinating business and operation meetings on business analysis task updates
• Client liaising and assisted in creating project proposals, Statement of Work, Project Scheduling, Work Breakdown Structure.

Confidential

Offshore Business Analyst

Responsibilities

• Worked with business stakeholders for requirements gathering and onsite business analysts to translate business needs into systems solutions.
• Analyzing new business and technical requirements. Updated SRS document and created change request document.
• Develop system requirements and functional design documents including; user experience, process, integration, and data artifacts.
• Document conceptual system designs with data and process flows within the systems requirements and design documents.
• Maintain and update system requirements and design artifacts as modifications and/or enhancements are implemented for existing systems.
• Created system and user acceptance test strategy and test plan document and prepared test cases.
• Currency Reporting Data Analysis using Excel Macro and OFAC feed creation for AML Daily and weekly reporting
• Develop and maintain Client Knowledge Databases for tracking issues, questions, RFC, hours, matrices, and status reports
• Developed variety of MS Excel templates and worksheets with robust functionalities to determine system reliability and execute quality checks.

Confidential

Analyst

Responsibilities

• Worked with business stakeholders, technical staff, and onsite business analysts to translate business needs into systems solutions
• Analyzing new business and technical requirements. Develop system requirements and functional design documents including; user experience, process, integration, and data artifacts.
• Document conceptual system designs with data and process flows within the systems requirements and design documents.
• Maintain and update system requirements and design artifacts as modifications and/or enhancements are implemented for existing systems.
• Designing, conceptualizing and implementing new requirements, quality assurance and testing
• Access current system capabilities from Cool gen screen codes and mainframe codes
• Developed and implemented Cobol-DB2 external store procedures
• Performance tuning of existing and new application using STROBE report and BMC software
• Ensuring compliance to quality standards and improving the quality processes
• Code Enhancement / Optimization / Maintenance and supporting the User Acceptance Testing
• Coordinating onsite-offshore meetings.