TECHNICAL SUMMARY:

• Over 8 years of experience in Business Analysis, Data Management, Integration, Implementation and Maintenance of Business Intelligence and Database Platforms.
• 2 years of extensive Tableau Experience in Enterprise Environment, in Tableau 6.0, 7.0, 8.0 and 8.1 as a Developer and Analyst
• Extensive Tableau Experience in Enterprise Environment and Tableau Administration.
• Experience includes technical support, troubleshooting, report design and monitoring of system usage.
• In - depth knowledge on Tableau Desktop, Tableau Reader and Tableau Server.
• Mastered the ability to design and deploy rich Graphic visualizations with Drill Down and Drop down menu option and Parameterized using Tableau.
• Preparing Dashboards using calculations, parameters in Tableau
• Extensive knowledge in various reporting objects like Facts, Attributes, Hierarchies, Transformations, filters, prompts, Calculated fields, Sets, Groups, Parameters etc., in Tableau.
• Worked on the development of Dashboard reports for the Key Performance Indicators for the top management.
• End to end experience in designing and deploying data visualizations using Tableau
• Extensive experience in Data Analysis
• Extensive experience working in Windows, UNIX, LINUX environments.
• Extensive experience working on trend reports, service provider functionality, sample assessment, online business intelligence, fleet management systems and capital markets.
• Experienced in tuning long running SQL queries for better performance.
• Providing technical and analytical expertise in responding to complex, specialized report requests requiring higher-level data analysis and data management services.

PROFESSIONAL EXPERIENCE

Confidential, Chicago, IL

Tableau Admin/Developer(Consultant)

Responsibilities:

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• Designed and Deployed Tableauplatform in order to implement proof of concept solutions and create advanced BI visualizations.
• Design Recommended Dashboards perTableauvisualization features.
• Involved in Trouble Shooting, Performance Tuning of reports and resolving issues with inTableau Server and Reports.
• Responsible for data extraction from multiple databases to createTableauDashboards.
• Conduct knowledge transfer sessions between the technical leads and the IT Support teams.
• Participated in POC of Netezza, Exadata databases andTableaureporting.
• Creation of Report templates for use of business users for ad-hoc reporting
• Designed Extraction Transformation and Loading (ETL) process using SSIS 2012 to extracted data from flat files, excel files and SQL server database
• Efficiently use skills to for exploring and analyzing Relational Databases and Cubes
• Worked extensively with Advance analysis Actions, Calculations, Parameters, Background images, Maps
• Data blending implemented on EMPI databases and generated interactive dashboards.
• Created adhoc reports to users in Tableau by connecting various data sources.
• Handled Tableau admin activities granting access, managing extracts and Installations.
• Generated Dashboards with Quick filters, Parameters and sets to handle views more efficiently.
• Published Workbooks by creating user filters so that only appropriate teams can view it.
• Embedded Tableau views in to SharePoint
• Analyzed the source data and handled efficiently by modifying the data types.
• Used excel sheet, flat files, CSV files to generated Tableau adhoc reports.
• Generated context filters and used performance actions while handling huge volume of data.
• CreatedTableauscorecards, dashboards using stack bars, bar graphs, scattered plots, geographical maps, Gantt charts using show me functionality.
• Generated tableau dashboards for customers base and trends with forecast and reference lines.
• Used Java Script API to customize the views, selects, filters, date and time.
• Generated tableau dashboards with combination charts for clear understanding.

Environment: TableauDesktop 8.0/ 7.0,Tableauserver / Administrator, Tabcmd, SQL developer SQL 2012

Confidential, Chicago, IL

Data Analyst (Consultant)

Responsibilities:

• Actively involved as Sr. Business Analyst on Major Project for the implementation of ITSM application based on ITIL standards.
• Worked closely with various BUs, technical teams, and Senior Project Managers to define requirements for Business Processes utilizing Agile & ITIL industry standards for Incident Management, Problem Management, Change Management, Request Fulfillment Management, Service Asset and Configuration Management, Knowledge Management etc.
• Facilitate JAD sessions and Interviews to gather and elicit requirements.
• Conduct current state and future state process analysis and undertake a gap analysis.
• Author BRD, FD, Use Cases, Test Scripts, and Traceability Matrix and RICEFW documents.
• Document and Lead User Acceptance (UAT).
• Managed and facilitated resolution of UAT/Post implementation issues.
• Conduct Operational Readiness Testing and provide documented gap analysis results.
• Responsible for the data accuracy and ongoing maintenance of the unified process documentation repository which housed all ITIL business processes.
• Assisted in authoring job aids and training materials.
• Created views inTableauDesktop that were published to internal team for review and further data analysis and customization using filters and action.
• Creation of schedule of data refresh onTableauserver for weekly and monthly increments based on business change.

Environment: SQL Server 2005, Visio,Tableau, Crystal Reports 10, HTML, CSS 10, HTML, CSS

Confidential, Bloomington IL

Data/Business Analyst (Consultant)

Responsibilities:

• Analyze and document high level business requirements.
• Actively involved in BI Status Reports project from its inception phase to transition into production rollout phase.
• Execute SQL queries to extract data from various databases for data analysis and generate reports per the specifications
• Analyze data and perform Data Mapping and Data Validation by using ETL methods
• Generate reports as part of the test validation phase using BI Platform.
• Develop detailed Test plan, cases and scenarios for testing the functionality per the requirements.
• Perform requirement walkthroughs with the Dev. team to resolve and track bugs.
• Collaborate with team members for operational reporting.
• Thoroughly studied the inherent systems to have a clear understanding of the business processes and associated system workflow.

Environment: Waterfall, Agile, Web application, Java, .NET, SQL, QTP, MS Office, MS-Visio

Business Process Analyst

Confidential, Naperville - IL

Responsibilities:

• Created test plans, coordinated user testing, performed system testing, and documented test results.
• Provided production support services to the business and functional users, which includes addressing, troubleshooting, and resolving user issues.
• Developed solutions for routine technical problems with limited scope.
• Created and provided quality training material for user assistance and system usage.
• Guided implementation of system changes by creating and communicating well-written documentation and presentations.
• Worked closely with the development teams to ensure timely solution which meet the business needs.
• Ensured quality of business systems by developing and executing test specifications, while working with quality assurance analysts to improve IS quality processes.
• Provided ongoing user assistance and communication to support business applications.
• Managed Rainmaker content on Microsoft SharePoint 2010.

Environment: Web SphereCommerceEnterprise Edition 6.0 and 7.0, J2EE1.4, SQL, USPS integration, Web 2.0.

TECHNICAL SKILLS

BI Tools: TableauDesktop, QlikView, SSIS/SSRS

ETL Tools: Informatica, DataStage, SSIS, QlikView Expressor

Web server: IIS Web Server, Apache, Tomcat

Databases: ACCESS, Teradata, MS SQL Server and DB2

Tools: MS Excel, MS Word, MS PowerPoint, MS project. ArcGIS Programming C, Java, SQL

WEB Technologies: JavaScript, XML, HTML.