SUMMARY

• Over 8 years of cumulative software oriented industry experience and 6 years of implementing and supporting Maximo EAM, TRSM/ITSM/SCCD.
• Extensive experience in enterprise systems customization and configurations, integration, report administration, oracle SQL development, SOX regulations and Compliance, Application Support Team lead.

TECHNICAL SKILLS

EAM: Maximo7.x/ 6.x

Apps Sever: BEA Weblogic Server, IBM WebSphere Application Server

Reporting Tools: BIRT

Software: PL/SQL, JAVA/J2EE.

Database: Oracle 10g/9.x/8, SQL Server 7/2000/2005, MS - Access, DB

Others: Toad, PVCS, HP PPM, Microsoft Office Tools, Maximo Configuration Utility, TRM Rules Manager, Bare tail, Eclipse IDE, Putty, Track Record, BMC Remedy, Beyond compare.

PROFESSIONAL EXPERIENCE

Confidential

Maximo Developer/Maximo Administrator/Support Analyst

Responsibilities:

• Upgraded Maximo 7.1 to 7.5
• Managed Workflow processes and created workflow modifications to suit client’s business processes.
• Design, Development and Configuration Maximo applications (including Assets, Inventory, Inventory Usage, Item Master, Job Plans, Locations, Preventive Maintenance, Purchase Order, Purchase Requisition, Receiving, Service Items, Storerooms, and Work Orders) using application designer and XML
• Developed integration of Maximo
• Responsible for building and maintaining the Integration object, Integration Interfaces and External system in Maximo, configuring the JMS and exception queues.
• Monitored MIF JMS Queues for failed transactions and managed the retries in Maximo and Oracle.
• Developed BIRT reports
• Provided Production Support to users as required on a daily basis.
• Develop and Configure new organizations, sites, storerooms
• Developed field validations rules using TRM Rules Manager.
• Code migration using the Migration Manager
• Conditional validations using Condition expression.

Confidential

Maximo Administrator/Support Analyst

Responsibilities:

• Installed and configured HP PPM migration and Instance management tool
• Responsible for building and maintaining the Integration object, Integration Interfaces and External system in Maximo, configuring the JMS and exception queues.
• Monitored MEA JMS Queues for failed transactions and managed the retries in Maximo and Oracle. Troubleshoot the instance errors using tools such as Hermes JMS, Bare Tail and the error directory.
• Developed workflows processes (In work management and purchasing) using workflow designer, communication templates, roles, and actions and administer them using workflow administration. Managed Workflow processes and applied workflow modifications to suit client’s standardized business processes.
• Developed and configured Maximo applications (including inventory, assets, contracts modules) using application designer and XML codes
• Created new database tables, modified existing tables and their configuration using Maximo database configuration module.
• Performed administration, configuration and set up new cron tasks.
• Modified existing Cron tasks, Cron task instances and cron task parameters.
• Performed Maximo security administration tasks. Managed Maximo user access, created user groups, updated application security settings, and LDAP Management and synchronization and server activities.
• Set up security in application by creating security groups and controlling the application access based on security group.
• Maintained, Managed and supported more than 20 technical Maximo instances including DEV, UAT, and PROD that were used for development, testing and production purposes.
• Customized the business logic in application user interface using TRM Rules Manager.
• Cloned new Maximo instances and upgraded existing Maximo instances.
• Performed periodic Maximo refreshes of development, testing and training environments to maintain consistency due to varying code migration paths.
• Migrated application components from one environment to another by defining different object types for SQL, JAVA and XML using HP PPM deployment tool.
• Performed database configuration tasks from the application and back-end using SQL development tools such as Toad for Oracle and SQL Developer.
• Manage and apply configuration changes following a code change control management system (PVCS ) to ensure only approved changes are migrated.
• Modified Maximo User Interfaces by moving fields and sections, adding new fields, duplicating applications, defining signature options, and the select action menu using the Application Designer.
• Provided technical support for the Maximo application system during development and testing by troubleshooting, researching, isolating and resolving system defects.
• Performed Maximo system performance monitoring and troubleshooting by analyzing Maximo logs, Bare Trail for log management.
• Developed field controls, field security and dynamic value lists using, crossover domains, table domains, and ALN domains.
• Applied Maximo upgrades, patches/hot fixes.
• Validated and documented the change request process (Migration requests) using the change management system to ensure only approved changes are implemented.
• Developed necessary documentation to provide on-going support for Maximo after steady-state in the production environment.
• Developed necessary documentation to provide on-going support for Maximo after steady-state.
• Developed training manuals, trained the trainers and end users and production support teams on Maximo applications.

Confidential, Dallas, TX

MAXIMO Developer/ Maximo Administrator/Support Analyst

Responsibilities:

• Maximo module functionality i.e. Asset Management, Work Management, Supply Chain Management, Data conversion and Migration
• Workflow Definition, Development, and Management.
• Security Definition and Management.
• Cloned Applications Configurations and Development.
• Responsible foradministering and supportingITSM 6.x.Assigned licenses to users and server. Managed users, groups and roles
• Extensively developed and worked on creating service catalogs
• Performed business/feasibility analysis in the integration of ITSM 7.x with other applications
• DevelopedJoin forms in the ITSM Asset Management modulethereby reducing data redundancy and giving room for scalability
• MAXIMO 7.1/ MAXIMO 7.5 Workflow configurations, enhancements and development.
• MAXIMO 7.1/ MAXIMO 7.5 Database Configurations and Application Designer Tools.
• MAXIMO 7.1/ MAXIMO 7.5 Security Management and configurations.
• Data migrations and conversions.
• Performed end user training