SUMMARY:

• 8+ years hands on Experience in working as Salesforce Developer includes monitoring the team activities and experience in offshore - onsite model.
• Professional in SFDC Lead Management, Opportunity Management, Case Management, Territory Management, Data Management, Sandbox / Production Management & Deployment activities.
• Professional in SFDC development using Apex classes, Apex Triggers, Batch jobs, Queue able apex, Visual Force, Force.com IDE, SOQL.
• Experience in Marketing, Sales & Service Cloud, Domain Sites & Communities management.
• Experience in Integration (Web services/callouts/mock callouts - REST, SOAP, Tooling API, Streaming API).
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Validation rules, Reports, Dashboards, Activity actions, Sites & Domain.
• Proficiency in Data migration using Import Wizard & Apex Data Loader.
• Experience as Salesforce.com CRM Administration, implementation including configuration and database activities etc.
• Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
• Proficiency in Managing users, Groups, Apps, Security controls, SSO.
• Proficiency in Domain Management, Translation Workbench, Data Management.
• Experience in wave dashboards, Salesforce lightning, web based client side technologies.
• Proficiency in preparing technical documentation, Business related PPT’s, KT Doc’s & Backlog story design Spreadsheets, client demos.
• Excellent domain knowledge on ERP Applications (CRM, Finance, Retail and Health Care).
• Excellent communication and inter-personal skills; accustomed to working in both large and small team environments.
• Experience in Building reports and dashboards, customizing them as per user requirements
• Actively participated in 3 Salesforce.com full life cycle implementations.
• Implemented and delivered projects under Agile Development Environment and Test Driven Environments with large and small Team Projects.
• Extensive Experience in Database Programming and Development usingMSSQL Server 2000/2005/2008
• Experience in all facets ofSoftware Development Life Cycles (SDLC)viz. requirement analysis, architecture, design, development, testing, and post implementation revisions.

TECHNICAL SKILLS:

Salesforce technologies: Standard objects, Workflow & Approvals, Apex Language, Apex Classes/Controllers, Apex Triggers, Visual Force Pages using CSS Layout according to the IDE, Eclipse, SOQL, SOSL, Custom objects, S-Controls.

Sales Force Tools: Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com

Languages: Apex, Java, C++, C, JAVA, J2EE, Servlets, JSP.

Web Technologies: WDSL, HTML, CSS, Java Scripts.

Database: PL/SQL, SQL Server, Oracle 10g

Operating System: Macintosh, Windows, UNIX

PROFESSIONAL EXPERIENCE:

Confidential, St Louis, MO

Salesforce Developer

Responsibilities:

• Worked closely with Business user groups in ironing out Requirements and was responsible for Designing Solutions.
• Designed and developed SFA based Application on Force.com Platform in Salesforce.com environment with Apex programming language at backend and Visual-Force pages as user interface
• Developed Visual Force Pages, Apex Classes, Apex Components and Apex Triggers for various functional needs in the application.
• Worked with various salesforce.com objects Standard objects like Accounts, Contacts, Case, Reports and Opportunities.
• Worked on Lightening platform
• Worked on Life Cycle of Development including Salesforce Deployment/Packaging effectively using Metadata API, Change Set and Ant.
• Created a new Single Instance GME and connect the existing instances Spokes to the new Single Instance.
• Created various Profiles, Permission Sets, and Public Groups and configured the sharing settings based on the organizational hierarchy requirements.
• Created workflow rules, Page Layouts, Validation Rules and Approval Process based on Business needs.
• Used SOQL & SOSL with in Governor Limits for data manipulation needs of the application using Force.com Explorer.
• In Opportunity in order to aid the sales process we built an in-house project called Sales Coach (007) that will help the sales rep to follow step-by-step process in each sales stage.
• We customized the case management from sales cloud to meet the service cloud functionality as service cloud is expensive.
• Worked on Validating and deploying the code to Production using ANT
• Worked in agile environment, as of solving the issues within deadlines.

Environment: Salesforce.com Enterprise Edition, Apex, Visual Force, Data Loader, HTML, XML, Java Script, CSS, Workflows & Approvals, Reports, SSO, Eclipse IDE Plug-in, Customer portal, Force.com Sites, SOQL, SOSL, Web Services API

Confidential, NY

Salesforce Developer

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed Visual Force Pages, Visual Force Custom Controllers Components, Advanced Search Functionality, Custom Objects, Analytic Snapshots, Tabs, Tags and Components.
• Developed and deployed workflows and approval processes for opportunities and products / assets management.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Created Formula Fields, Validation Rules for the flexibility and functionality of force platform application.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Worked in agile environment, as of solving the issues within deadlines.
• Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems.
• Created and used Email templates in HTML and Visual force.
• Worked with Apex Data loader for loading the Leads, Opportunities and their related activities into Salesforce.

Environment: Salesforce.com platform, Standard and custom objects, Standard controllers, custom controller, extensions, Visualforce pages and standard and custom components, HTML, CSS, JavaScript, Static resources, Custom tabs, Visualforce tabs, Workflow and approvals, Reports (Standard and custom), Email services, Eclipse IDE plug-in

Confidential, Albany

Salesforce Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation.
• Involved in the implementation of Financial Force Managed Application into Symantec Salesforce platform.
• Implemented Profiles, Roles, Users, Object Permissions, Field level permissions, Page Layouts, Record Types of Financial Force Application.
• Designed and developed Partner Portal Authenticated Site for subcontractors who can login and enter their Timecards and Expenses.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, Dashboards.
• Worked with various custom objects like Projects, Assignments, Budgets, Regions, Timecards, Expense Reports, Expenses, Work, Milestones, Resource Requests.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Involved in SFDC integrations (to accept and send feeds to Workday/Oracle)
• Developed Visual Force Pages, Visual Force Custom Controllers Components, Custom Objects, Tabs and Components.
• Created workflow rules and defined related tasks, time-triggered tasks, email alerts and field updates to implement business logic.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers) Pages, Data Loader, Sites, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Web Services, Security Controls, Eclipse IDE Plug-in.

Confidential, Dallas, TX

Salesforce Developer

Responsibilities:

• Performing the roles of Salesforce.comDeveloperandAdministratorin the organization.
• Interacted with various business user groups forgatheringtherequirements.
• Worked on various Salesforce.com Standard Objects including Accounts, Contacts, Reports, Dashboards, Events and Tasks.
• Developed variousCustom Objects, Tabs, validation rules, Components.
• Using Force.com developer toolkit includingApex ClassesandVisualforce pagesto develop custom business logic.
• Worked withSOQL&SOSLqueries withGovernor Limitationsto store and download the data from Salesforce.com platform database.
• Created variousProfiles,Roles,Page Layoutsand configured thePermissionsbased on the Organization hierarchy requirements.
• CreatedCustom Objectsandfieldsfor transactional and contractual information.
• Encrypted sensitive data withEncryption Fieldsfeature.
• Designed and deployedCustom tabs,validation rules,Approval Processesand Auto-Response for automating business logic.
• DevelopedCascading Style Sheets (CSS)for creating effects inVisualforce pages.
• Createdworkflow rulesand defined relatedtasks, email alerts,andfield updates.
• Implementedpick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.
• Usedfield level securityalong with page layouts to manage access to certain fields.
• Experienced in configuringSmart Phones (BlackBerry, IPhone)with Salesforce users.
• Developed severalCustom Reports&Dashboardsto better assist managers and also report folder to provide report accessibility to appropriate personnel.
• Worked onUnit testing,for the customizations and developments done during the project.
• Provided thetrainingto the internal business users to use the application and develop their own custom reports.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, CSS, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Web Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential, Jersey City, NJ

Salesforce Developer

Responsibilities:

• Interacted with various business user groups for gathering the requirements for salesforce.com CRM implementation.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports, and Dashboards.
• Intensely worked with Apex, Triggers, API integration.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages.
• Maintained user roles, security controls, profiles, shared settings and workflow rules wherever necessary.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Imported data from Seibel CRM into Salesforce using Informatica Power Center as part of Data Migration.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.
• Integrated the Web Services for extracting the data from external systems to display in the pages of salesforce.com.
• Developed Cascading Style Sheets(CSS) for creating effects in Visualforce pages.
• Developed complex reports and dashboards using HTML, PDF, Apex, Visual force page and mail merge.
• Load/Manage the data using Apex Data Loader.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, HTML, CSS, Java Script, S-Controls, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Web Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in.

Confidential

Business Analyst

Responsibilities:

• Conducted a high-level business analysis involving complex business requirements and processes.
• Conducted user interviews at both in-house and client locations. Gathered, analyzed and created an approved requirement list (ARL).
• Worked in close collaboration with the Project Manager and business users to gather, analyze and document the business requirements (BRD). Effectively communicated with both technical and non-technical users and produced project documentation.
• Participated in project planning and keeping management in alignment with scope and recommended resolutions for all assignment-specific issues.
• Partnered with internal business teams in defining business processes and associated system requirements.
• Performed gap analysis by identifying existing technologies, documenting enhancements to meet the end state requirements.
• Performed feasibility analysis for web mobile applications on multiple platforms.
• Designed and developed Use Cases, Workflow Diagrams, RACI charts and Project Schedule diagrams using MS Visio.
• Responsible for search engine optimization for the project (SEO and SEM).
• Coordinated with the development team and helped them understand the requirements. Worked with cross-browser problem areas with development team.
• Captured all the issues received from the stakeholders in an issues list and addressed the same in the respective meetings.
• Used internal request system to open, track and modify the bugs opened against each of the projects and worked on the analysis of the same.
• Conducted feasibility study by studying the current functionality and then identifying the gaps existing about new functionality.
• Used power point presentations for conducting walkthroughs with the stakeholders and created end user manuals.

Environment: Java, J2EE, SQL, XML, MS Office, MS Visio, MS Outlook, Windows XP