SUMMARY

• Over 6+ years of total IT experience and 5 years of Pega PRPC Developer experience. and extensive knowledge in Design, Development, Migration, Deployment and Integration of PRPC and good Exposure in Finance and Insurance Domains.
• Experience in complete Pega implementation cycle, including business process modeling, tool installation, development, testing, and deployment and Clear understanding of using Clipboard, Tracer and SMA for debugging, PAL for performance analysis and Preflight tool to check application Guardrails Compliance.
• Experience on CRM/CPMHC and IAC frameworks.
• PRPC CSA Certified System Architect.
• Experience in designing class structure, workflows and Rule set management in Pega PRPC and Strong knowledge in implementing various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Expertise in creating Business Rule Engine, Business Process Management Application for Pega Rules Process Commander (PRPC) and Developed High Level Class structure and Developed Workflows in Pega PRPC.
• Experience in Oracle Database, Developed SQL Scripts, Stored Procedures, functions and packages.
• Experience with Web Scripting Languages: XML, CSS, JavaScript and HTML.
• Experience on various development environments like IBM WebSphere, BEA WebLogic, Web services, Ant Deployments, CVS and frameworks like Struts and JUnit.
• Experience in all stages of software development cycle, thorough with software methodologies like RUP and Agile.
• Expertise in full life cycle development of system, requirement elicitation, making Use Cases, Class Diagram, Activity Diagrams, Deployment Diagrams and Sequence Diagram, sub systems.
• Experience in designingUse - case diagrams, Sequence diagrams, Activity diagrams, Deployment diagrams and Component diagrams. Well Versed with Web Technologies likeXHTML, XML, JavaScript, JSTL, XSLT.
• Experience withJ2EE Architecture, EJB, Web Services, JMS, SOAP, WSDL.
• Extensive Experience is developing I also have the experience oftelecommuting and working off site.

TECHNICAL SKILLS

BPM Product: Pega Rules Process Commander V7.1.6, V6.1,V6.3,V5.5, V5.4,V5.3,V5.1.

PRPC Skill Set: File Listener, SOAP Services, MQ Listener, SQL and SOAP Connectors, Class Design, Security and UI

Frameworks: Smart Dispute, Smart Investigate, Struts, spring

Methodologies: RUP, Waterfall, Six Sigma, CMM, SCRUM, Agile.

Bug Tracking / Version Control: Jira, Mercury, Tortoise SVN, Clear case, HP Quality Center.

Modeling: Rational Rose, MS Visio, Enterprise Architect.

Programming Languages: C, C++, C#, Core Java, J2EE,ASP.net, Web services.

Web Technologies: XHTML, XML, Java script, Ajax, J2EE, Adobe Flex.

Databases: Oracle DB2, My SQL, SQL Server.

Web Servers: BEA Web Logic 8.x, IBM Web Sphere 6.x, Apache Tomcat, Jboss.

Other Tools / Technologies: Nexus, SharePoint, Adobe Photoshop, Live cycle designer ES, Selenium HQ, Load Runner, Eclipse, QTP, MS Office Suite, MS Project, Caliber RM.

PROFESSIONAL EXPERIENCE

Confidential, San Antonio, TX

Pega System Developer

Responsibilities:

• Worked with Business Partners, Business Analysts and the management team in analyzing and understanding the requirements.
• Involved in designing theTechnical Design Documentsfor theWorkflowdevelopment process andTechnical specifications
• Develop new, and rewrite current,workflowconfigurations in order to maximize production and operating efficiency.
• Createdhigh level Class Structurein PRPC.
• CreatedActivitiesfor implementing coreBusiness logic.
• UsedSmart Disputeframework to reduce service costs and improve customer satisfaction.
• UsedCPMto apply business rules from the service environment to streamline the information presented to the Customer service Professionals.
• Identified reporting requirements to general business functionality, non-functionality needs and required data attributes forBPM specific workflows.
• PreparedRole Based Access groupfor the Pega Workflow team and provided security based roles and privileges at operator level.
• Creation of Rules for Validation, Integration rules likeRule-Connect-SQLusing methods likeRDB save, RDB Open, RDB list,Creation of Work Objects, assigning to Operators.
• DevelopedSOAP Servicesto provide service to external systems.
• Implementation ofDecision tables, Decision MapsandDeclarative expressions, Constraints and Indexes.
• Creation of search reports usingList view,Summary viewrules of PRPC.
• Involved extensively on the migration and deployment of the application rules fromDev to QA, UAT and Production environments.
• Troubleshoot and communicate with Pega Support team in order to resolve technical issues which require hot fix from Pega systems.

Environment: Pega Rules Process Commander 7.1.6,6.3,6.1,5.3,5.5, HTML, SOAP, XML, Web Sphere Application Server 6.0, J2EE, CSS, Java Script, TOAD, XML Spy, Quality Center, Share Point, Discovery, Nexus, MS Project, MS Visio.

Confidential, San francisco, CA

Pega System Developer

Responsibilities:

• Working with the Business users, Business Leads, and Business Analysts to define business requirements for designing, testing, and buildingPega systems solutionsto meet those requirements and Involved in development ofTechnical Requirementsto provide end state requirements for line of business and development team.
• Creation ofHTML rules, Properties (Data types), Embedded PagesandCorrespondences.
• Participated extensively in designing application security which involves setting upAccess groups, Access Roles, Operators, Application ID, Org Divisions, Org Units and Work groups.
• Created rules based oncircumstance.
• Developed and designed class structure, workflows as well as integration between systems for smooth and optimized operation of systems.
• Implementation ofDecision tables,Decision MapsandDeclarative expressions.
• Developed and tested solutions based on thedesign requirements.
• Understanding various components of the system configuration and applying knowledge to conversion issues and Installed and configuredPEGAincludingprhelp, prdbutil, prsysmgmt, prpc j2ee ear and war files.
• Developed artifacts and workflows while following company standards and guidelines.

Environment: PRPC 5.4, BEA Web Logic 9.x, J2EE, Smart Dispute, Rational Rose, Oracle DB2, MS Visio, MS Project, SOAP, HP Quality Center, Jira.

Confidential, Portland, OR

Pega System Developer

Responsibilities:

• Experience in creating Mandatory and Situational document specialization for the documents uploaded to Documented. This specialization was done based on Practice Area, Region, Sector, Job type, etc.
• Experience in creating DCO, one of the latest requirements methodologies for quickly capturing client objectives.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Created Mandatory and Situational document specialization for documents uploaded to Document.
• Worked on DB mapping, remote DB connection, and other DB related operations.
• Designed and implemented complex user interfaces using Sections, Harness and HTML stream rules.
• Used BIX (Business Intelligence Exchange) to extract PEGA BPM case data and other information from multiplier systems for advance Business Intelligence and Analytics.
• Involved in testing and Bug Fixing Activities.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.

Environment: PEGA PRPC 5.3,sp2, CTI, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA, MS Visio.

Confidential, MA

Pega System Developer

Responsibilities:

• Experience with line of business to evolve existing production processes to comply with new government and corporate regulations. Developed all the business rules for the PEGA implementation.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Involved in integrating the CPMHC with other PRPC applications.
• Involved in developing UI Screens, activities, and correspondence.
• Created High Level Class structure, Class Hierarchy, Workflows and technical design document and provided technical insight and direction on project initiatives from PEGA expertise perspective.
• Designed and developed the User interface for the application by creating the harness and section rules
• Created Data classes and DB tables for integrating with external systems.
• Developed Validation Rules and Integration rules pertained to Rule-Connect- and Rule-Service and Implementation of various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking, taking wraps and importing on QA machines for Quality Assurance.
• Created product rules and migrated zip files from development to QA, UAT & monitored Performance when regularly.

Environment: PEGA PRPC 5.1 sp2, CTI, SQL, HTML, XML, and Oracle 10g, Web logic, UNIX, JAVA, MS Visio.

Confidential

Junior Java Developer

Responsibilities:

• Creating Front-end Applications using HTML, CSS and JavaScript.
• Worked closely with other senior developers, product managers, system architects, and the QA team to deliver optimal designs and software to meet and exceed expectations.
• Contributed positively to the overall team dynamic; participated in stand-up meetings, planning and design sessions and other business-development working.
• Elegant implementation of page designs in standards-compliant HTML and CSS.
• Leading technical projects with a focus on quality and improving the user experience.
• Working directly with clients to design and develop elegant solutions and tested cross-browsers compatibility on a range of projects.
• Creating rapid prototypes of interfaces to be used as blueprints for technical development.

Environment: Java, Jsp, Servlets, JDBC, Struts, Hibernate, Java Script, Tomcat, CVS, Unix, Eclipse, XML Oracle.