PROFESSIONALSUMMARY:

• A Salesforce.com Certified developer over 7 years of professional experience in Analysis, Design, Development and user training of software applications using Saleforce.com and JAVA J2EE.
• Extensively exposed to creating objects, fields, Record Types, workflows, approval processes, Escalation rules, Assignment rules, validation rules, Email services, data migration activities, custom page layouts, custom fields and other standard functionality.
• Expertize in developing and deploying Apex Trigger, Apex Scheduler, Batch Apex, Apex Class & Apex Web Service, Partner WSDL & Enterprise WSDL, Visual Force (Page, Component & Controllers).
• Experience in Custom Objects, Reports, Workflow Approvals for opportunities and product management in Salesforce.com.
• Experience with Sales forceCustomization, Security Access, DataValidation,Data Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration.
• Experience in customizing standard objectsAccounts, Contacts, opportunities, Products, Price books, Cases, Leads, Campaigns and Dashboards Analytic Snapshots.
• Perform detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of SalesForce.com (SFDC) and other Platform based technologies like VisualForce, Force.com API, and Web Services.
• Experience inData MigrationusingImportWizard,Excel Connector,Workbenchand other integration tools likeInformatica Cloud,Apex Data Loaderand CastIronand distrusted version control systems.
• Gathering requirements based on the users technical specifications and translate them to visual display on SFDC.
• Proficiency in SFDC Administrative tasks likecreatingUsers,Roles,Profiles,Page Layouts, Email Services, Approvals, Workflows, Validationrules, Reports, Dashboards, Tasks .
• Hands on Experience in SOQL, SOSLqueries across multipleobjects within the SFDC database.
• Participated in Design sessions, Requirement reviews and peer review sessions throughout design, development and deployment phase.
• Experience in developing Front - end mobility Application and performed Integration Testing on Mobility/front end application.
• Implemented sandbox testing and migrated code to deployment instance.
• Developed Triggers with bulk-safe which have a minimum of code coverage.
• Experience in web technologies likeHTML, XML, CSS, JSP, JavaScript, WSDL,J-query,Tool tip & Auto Complete widget, SOAP, REST, BULK& METADATA API.
• Experience in usingOracle 8i/9i, SQL Server 2000andSQLdatabases and Familiar with Stored procedures Triggers and Functions usingPL/SQLandAJAX.
• Worked with team members for full-cycle projects, such asdevelopers, to complete consulting projects on time, and deliver outstanding consulting services tosalesforce.com clients.
• Effective skills in writing technical specs/documentations.
• Performing UAT(User Acceptance test),User training and transition done on projects to gain expertise in navigation.

TECHNICAL SKILLS:

Force.com: Apex Custom Controllers and Extension, Apex triggers, S-controls, Apex Data Loader, SOQL SOSL, Sandbox testing.

Visual Force: Custom Visual Force Pages.

IDE s: Eclipse, Edit Plus, Force.com IDE.

Tools: InformaticaPower Exchange, Data loader, Cast Iron, Outlook, EchoSign, MS Excel, MS Access.

Web: HTML, XML, CSS, JSP, JavaScript, SOAP.

Design Tools: Microsoft Visio, Enterprise Architect.

Database: MY SQL 7.0/, Oracle9i, Oracle 10g.

Operating Systems: Windows 9X, 2000, Vista, Linux.

Web: HTML, CSS, JSP, SOAP,REST, BULK, WSDL, XML.

Languages: C, C++, JAVA, JAVA Servlets, JSP, Adobe Flex 3, Action Script 3.0.

PROFESSIONAL EXPERIENCE:

Confidential, Philadelphia, PA

Salesforce Developer

Responsibilities:

• Interact with Business users to understand customer requirements and translate them into a technical reality that is extendable and maintainable.
• Establish, interpret, execute and recommend modifications to policies. Ensures governance, compliance and regulatory processes.
• Leveraging Sales Cloud functionality, including Account Planning, Sales Forecasting, Opportunity Management and Lead Management.
• Identifying SFDC usage problems (Governor Limits) and craft technical / communication plans to IT/business team.
• Design, develop and deploy Apex classes, controller classes and Apex triggers for various needs of the application.
• Implement complex business logic using Apex and Visual Force.
• Migrating data from accounting system into Salesforce.
• Create workflow rules and define related tasks, time triggered tasks, email alerts, and field updates.
• Produce all sales and marketing reports, and work to continually refine new reports and dashboards.
• Develop and configure reports for different user profiles.
• Work on various Salesforce.com standard objects such as accounts, contacts, cases, opportunities, products, leads, campaigns, dashboards and reports.
• Create test scenarios on Sandbox environment and use Force.com component deployment wizard to migrate data between Force.com IDE and Sandbox environment.
• Leveraging Reports functionality in Salesforce to obtain desired logistic data and dashboard information.
• Work with end users on workflow, and help answer questions involving process, new account creation, cases, reporting and best practices.
• Maintaining a high level of accuracy and continue to improve upon existing data.
• Work with sales, marketing and finance teams to ensure proper reporting and processes are in place.
• Provide overall administrative support to the sales department.
• Set up approval process for Opportunity and design communication templates to direct the response to appropriate users.
• Create users, roles, public groupsand implement role hierarchies to provide shared access among different users.
• Create page layouts and search layouts to organize fields, custom links, related lists and other components.
• Cleaning up data to validate it in flash system that is integrated using web service.
• Resetting user passwords, security tokens and monitoring secured networks for accessing Salesforce application.
• Creating and tracking user licenses for app exchange packages.
• Fixing problems caused due to third party applications.
• Switching user roles, profiles and access levels.
• Integrate web services by generating stubs from WSDL files and extract data from external systems to display in the Salesforce.com pages.
• Work with business users during user acceptance testing and training.

Environment: Saleforce.com platform, Apex Language, Visual Force Pages, Data Loader, Outlook, Workflow & Approvals, Reports, Custom Objects, Scheduled Apex Jobs, Custom Tabs, Email Services, Security Controls, Sandbox Force.com IDE.

Confidential, Philadelphia, PA

Salesforce Developer

Responsibilities:

• Involved in setting up field level access for each custom object created based on the user's role within the organization.
• Worked withSQL, Droopal,Informatica andcast iron.
• Worked withfield & page layout customizationfor the standard objects like Account, contact, Leads.
• Involved in customizing custom objects, tabs, fieldsand pagelayout as per the business need.
• Haveworked onmoving data from external legacy systemintoSalesforceapplication usingApex Data loader&CSV files.
• List viewsavailable on a page are implemented usinghardcoded SOQL statements.
• Integrated the web servicesby generating the necessary stubs from the WSDL files for extracting the data from the home grown applicationsby using the home grown web services.
• Workedwith varioussalesforce.comobjects likeAccounts,Contacts,Leads,Opportunities, Reports,Dashboards Analytic Snapshots, Custom Object
• Worked onrole hierarchy& sharing rulesto configure visibility
• Worked onworkflow rules & approval processesandIntegrated SFDC with external back office systems
• DevelopedApex Classes,Apex Language Apex Triggers, Apex Webservices,VisualForce pages.
• Created newReports & Dashboards.
• Implementing visibility rulesestablished withinSalesforce.com. The context user should only be able to view thecampaigns thatare visible to him via standardSalesforceUI.
• Developing Triggerswith bulk-safe and have a minimum of 75% code coverage
• Involvedinclient interactionfor discussing the workflow and customization of page layouts.

Environment: Visual Force (Pages, Component & Controllers), Eclipse IDE Plug-in, Apex Triggers and Apex Class, Data Loader, Workflow& Approvals, Reports, Custom Objects, Custom Tabs, Visual Force Pages, Profile permission and settings, Managing Roles, Validation rules, Email alert, Email templates, Change Sets, outbound message, Custom buttons and links

Confidential, Houston, TX

Salesforce Developer

Responsibilities:

• Involved inSalesforce.comEclipse IDEApplication Setup activities andcustomized the apps to match the functional needsof the organization.
• DevelopedVisual Force PagesApex Classes, Controller Classes andApex Triggersfor variousfunctional needsin the application.
• Successfully established a new lead follow-up procedure which shortened the response time to qualified leadsand generated more meetings for the account executives
• Developed and configured variousCustom Reportsand Report Folders for different user profiles based on the need in the organization.
• Performed Integration Testing by adding all modules together for theMobility/front end piecebased application.
• Implemented the requirements onSalesforce.com platform andForce.com IDE Plug-inusingEclipseandalsoApex Classes,Apex LanguageApex Triggers, Apex Web services
• Developedworkflowsand approval processesfor opportunitiesand products/ assets management andalsoIntegrated SFDC with external back office systems
• Created and used Email templates in HTML,Custom (without using Letterhead),Textand Visual force.
• Integrated the web servicesby generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Performed the roles ofSalesforce.com Analyst/Developerand Administrator in the organization.
• Used thesandboxfortestingand migrated the code to the deployment instance after testing an also s-controls
• Interactedwith theSalesforce.com premiumtech supportteam on a regular basis.
• Responsible for all the activities related toconfiguringData Loader, uploading data in CSV files intosalesforce.com, checking for the correctness of the data.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Integrated SFDC with external back office systems Apex Language, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading,Force.com EclipseIDE, Windows.

Confidential, Huntersville, NC

Software Engineer

Responsibilities:

• Interacting with functional/business users and IT owner to understand the business requirement.
• Creating BRD (Business Requirement Document) with use cases.
• Customized Epicentric's generic java beans to suit the portal needs.
• Developed JSPs, Servlets using custom tag.
• Created images/icons for web pages using PhotoShop.
• Wrote packages with functions and procedures for PL/SQL program unit.
• Performed performance tuning on PL/SQL stored procedures.
• Developed, scheduled and monitored AutoSys jobs related to ETL process.
• Unit testing, integration testing and successfully deployed the application on JRun.
• Maintained and performed RTS (24*7) production support of the application.
• Assist Finance Analysts for RateCalculation, InvoiceMatching and CostCcalculation of finished products.
• Generated businessreports using BO based on the user request for requested products.
• Worked closely with Data Warehousing team for cross verification of report data.

Environment: Java, JSP, JavaScript, Servlets, HTML/CSS, XML, XSL, JavaBeans, Toad, PhotoShop, Eclipse/Edit Plus, Oracle 8i, PL/SQL, JRun, Crystal reports, Erwin, Windows NT and Unix.

Confidential

Programmer Analyst

Responsibilities:

• Implementing the J2EE design patterns like session facade, business delegate, value object pattern and Data access objects in the project.
• Designed and developed for the Presentation layer using JSP/Servlets and MVC type 2 Struts Frame work.
• Utilized struts1.2 features Tiles, Dynaforms, beanUtilsetc and Writing Action classes.
• Developed Session beans to for search application.
• Writing JDBC programming to persist the data in Oracle database.
• Writing Test case to test the application.
• Deployed the beans on the Weblogic Application Server.
• ImplementedLog4j for the debug and error logging purpose.

Environment: Java 1.4,J2EE, JSP 2.0, HTML, Java Script, JFC (Swing), JDBC, SQL, PL-SQL procedures, Weblogic Application Server 8.1, Oracle8i, Struts Frame work 1.2,Ant, Junit, Log4j and Windows NT.