SUMMARY

• Over 7 years of experience with leading firms as a Salesforce developer and administrator involving in various stages of project development, administration, configuration and maintenance.
• Specializes in enterprise implementations and configuration involving business process improvement, automation, custom Application development and technology integrations leveraging the Salesforce.com platform.
• Extensive knowledge of implementing the Force.com platforms.
• Proficient in the implementation of Sales cloud, Service cloud, Marketing cloud and its third - party applications in CRM platforms.
• Extensive experience in implementing CRM applications using Salesforce and Java.
• Strong Implementation and Integration experience usingCustom objects, Triggers, Workflows, Approval Process, Visual Force Pages, and Apex classes.
• Worked on the designing of Custom Objects, Custom fields, Role based Page layouts, Custom Tabs, Custom Reports, Report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards, Apex Classes, Controllers Triggers and various other components as per the client and application requirements.
• Implemented Security and Sharing rules at object, field and record level for different users at different levels of organization. Also created various profiles and configured the permissions based on the organizational hierarchy.
• Designed Junction Objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Integrated various AppExchange products with Sales force.
• Performed various integrations in SFDC and Force.com platforms with different tools like ANT, Cast Iron, SharePoint and .Net.
• Experience in CRM Veeva built on Force.com platform.
• Extensive experience using Salesforce Administration (SFA),Profiles, Creating Roles, Page Layouts, Org-Wide default sharing rules, Reports and Dashboards.
• Used Change Sets and Ant Migration tool for deployment to Sandbox and or Production.
• Iterates development using Agile/Scrum methodology and ensures solutions align with Salesforce product roadmap, best practices, and limits.
• Performed data migrations using Salesforce.com Workbench, and Apex Data Loader.
• Committed to excellence, self-motivator, quick-learner, team-player, and a prudent developer with strong problem-solving, analytical skills and communication skills.

TECHNICAL SKILLS

SFDC Technologies: Standard objects, Workflow & Approvals, Apex Classes/Controllers, Apex Triggers, Visualforce Pages, Data Loader, Reports, Dashboards, Force.com IDE, VF Remoting

Web Technologies: HTML, JQuery, Bootstrap, Java script, JQuery

Languages: Java, APEX, SQL

Operating Systems: Windows Server 2008, Windows 7, Linux RedHat

RDBMS: Microsoft SQL Server, Oracle 11g, MySQL

Tools: & Technologies: Force.com Data Loader, Force.com Platform(Sandbox and Production)

Business Processing: Service Requests and Activities, Opportunities, Quotes and Proposals, Order Management, Campaign Management, Case Management, Contract Management, Pricing, Approval, Partner Deal Registration, Data Cleansing, and, Agreements and Entitlements

PROFESSIONAL EXPERIENCE

Confidential, KY

Salesforce Developer

Responsibilities:

• Created complex Formula Fields, Validation Rules, Workflow and approvals for the flexibility and functionality of force platform application.
• Designed various Web Pages in Visual force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on the type of customer enquiry.
• Implemented Profiles, Roles, Users, Page Layouts, Email Services, Approval Processes, Workflows, Reports, Dashboards, Tasks, Events and Audit Trials.
• Used Custom Labels in Apex classes and Visual Force Pages so that hard coding and Translations can be managed easily. Worked with translation Workbench to enable different languages for users. Responsible for creating various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
• Synchronized with the business process review meetings and multiple teams for ascertaining standardized workflow processes. Optimized Test classes as the code base grew because of which there were Deployment Failures due to Governor Limit Exceptions.
• Extensively used HTML tags, Frames and CSS (Cascading Style Sheets) to maintain uniformity in the Web pages and also avoid View State Limit. Implemented Case Management Automation to track and solve Customer’s Issues. Written SOQL queries against force.com API.
• Strong experience in working with Security framework, Dashboards and reporting modules.
• Participated in the training sessions provided by the Salesforce team.
• Implemented the Application modification functionality and the Toolbar modification functionality of the application as separate Flex Modules and integrated them onto one composite application. Defined documentation review cycles for the project and assign review tasks to the project team. Follow-up with reviews to see them through the completion. Configured and Maintained the Sandbox Environment for easy collaboration of Development and QA Activities. Worked onUnit testingfor the customizations and developments done during the project.
• Involved in Salesforce.com application setup activities and customized the apps to match the functional needs of the organization. Implemented packages in distributing and migrating components or applications within the organization.

Environment: Saleforce.com platform, Visual Force (Pages, Component & Controllers), Apex Language, Data Loader, ANT tool, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Rally, Windows.

Confidential, NJ

Salesforce Developer/Administrator

Responsibilities:

• Worked as Enhancement Team Member and Performed the Roles of Salesforce.Com Developer/Admin in The Organization
• Associate in various activities of the project, like analyzing and gathering the information, documenting the functional and non-functional requirements.
• Designed Visual Force pages, Custom objects, Validation rules, and triggers by using Apex as per Client requirement.
• Manage customers with profiles, permission sets, roles, and sharing rules in customer portal.
• Configured the settings and communication templates, and granted high volume portal users to objects in customer portal.
• Responsible for all the activities related to Data Loader, uploading data in CSV files into Salesforce.com and for checking the correctness of the data.
• Built the Change set to Deploy Apex code, Triggers, Work flow rules and field updates.
• Worked on Bulk Triggers, Nested Queries and had written code for Future methods by calling it from triggers.
• Integrated using SOAP based web services by generating the necessary stubs from the WSDL files for extracting the data from the home-grown applications by using the home-grown web services.
• Created SOQL and SOSL statements within custom controllers, extensions and triggers. Used field level security along with page layout to manage the visibility and accessibility of fields for different profiles. Used the Debug Log and System Log Console to catch exceptions. Created batch classes, which can be invoked programmatically at runtime using APEX.
• Performed unit testing for every written code and always wrote test methods with code coverage of 75% minimum. Interacted with Business Analysts and Developers to design better test plan and strategies based on the requirements of the business.
• Prepared documentations like Testing Progress, Test coverage and providing status to Project Manager. Deployment of code from sandbox to production using Force.com IDE tool.

Environment: Force.com IDE, Custom objects, Triggers, Batch Jobs, Validation Rules, Formula Fields, Data Loader, Reports and Dashboards, SQL Server 2008, Workflow & Approvals, Apex Classes, Conga App Extremes and Visual Force Pages.

Confidential, Phoenix, AZ

Salesforce Administrator

Responsibilities:

• Involved in Salesforce.com application setup activities and customized the Apps to match the functional needs of the organization.
• Interacted with various business team members to gather the requirements and documented the requirements. Workedwith various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Developed APEX Classes, Controller Classes and Triggers for various functional needs in the application and also worked on various Workflows and Approval processes for Opportunities and Products/ Assets Management.
• Implemented the requirements on salesforce.com platform and force.com IDE plug-in using Eclipse.
• Successfully established a new lead follow-up procedure which shortened the response time to qualified leads and generated more meetings for the account executives.
• Created and used email templates in HTML and Visualforce pages, dashboard and Reports for the business users.
• Used the Sandbox for testing and migrated the code to the deployment instance after testing.
• Responsible for all the activities related to configuring Data loader, uploading data in .csv files into Salesforce.com, checking for the correctness of the data.
• Worked with Salesforce.com team to make application certified.

Environment: Saleforce.com platform, Visual force (pages, component & controllers), Apex language, Data loader, Html, Java script, Workflow & Approvals, Reports, Custom Objects, Custom tabs, Email services, Security controls, Sandbox data loading, Eclipse IDE plug-in, Windows XP.

Confidential

Web Developer

Responsibilities:

• Worked with clients to develop layout, color scheme for their website and implemented it into a final interface design with the HTML, CSS and JavaScript.
• Created webpages according to client's guidelines and standards throughout the development and maintenance of the website using HTML, XHTML, CSS and JavaScript.
• Established standards and best practices for coding and design.
• Extensively used CSS to change the styles to be used in future web layouts and debugging the errors issues with CSS.
• Used various adobe tools to improve quality of images.
• Designed web pages using XHTML and CSS.
• Implemented functionality in JavaScript.
• Tested application on Internet Explorer 6.0 and above, Firefox, Opera and Google Chrome to resolve Cross Browser Compatible Issues.
• Converted Photoshop documents to table-less semantic XHTML, CSS.
• Performed Validations of XHTML and CSS (using Firebug, HTML Tidy, W3C validator).

Environment: HTML, XHTML, CSS, JavaScript, Kanban, Firebug DEV tool, Chrome DEV Tool,Adobe Photoshop, Dreamweaver, Visio.