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Development Director Resume

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CORE COMPETENCIES:

Process Improvement; Business Development; Project Management; Agile Methodology; CAPM; Scrum; Relationship Building; Leadership; Microsoft Office Suite (Excel, Word, PowerPoint); Revenue Optimization; Training & Development; Social Media Platforms; SEO Optimization; Business Systems; Logistics; Marketing

PROFESSIONAL EXPERIENCE:

Confidential

Development Director

Responsibilities:

  • Create business concepts and coordinate the development and implementation of them
  • Facilitate the ongoing management of all projects, concepts, updates, and maintenance
  • Manage marketing strategies across multiple channels
  • Secure new business opportunities by coordinating requirements, developing and negotiating contracts, and integrating contract requirements with business operations
  • Develop and prioritize schedules for product/process improvements from monitoring customer experience and user feedback

Confidential

Lead Project Manager

Responsibilities:

  • Liaised between project vendors to delegate tasks and assist in the creation of an operations plan with customized user training
  • Developed marketing plans incorporating SEO Optimization, using Social Media platforms and Local Public relations to promote start - up business to reach revenue goals within defined periods after of implementation
  • Advocated on behalf of clients and represent clients’ needs to senior management
  • Leveraged IT and Analytics experience to beta test, troubleshoot process systems, maintaining technology and applications to institute change management and root cause analysis
  • Adhered to a comprehensive project budget while monitoring revenue and expenses to present trends in business growth
  • Managed projects throughout the planning, development, implementation and ongoing phases

Confidential

Business Development Specialist

Responsibilities:

  • Identified opportunities and created strategies that increased revenue and market share with both startup and established businesses
  • Contributed to JAD sessions that collected requirements for multiple projects
  • Collaborated with senior management to develop user cases, define requirements and test system functionality
  • Devised business plans that maximized the use of web services and e-commerce to increase firm revenue
  • Coordinated the implementation and revenue management of multiple projects with both clients and internal associates

Confidential

Sr. Business Analyst

Responsibilities:

  • Served as lead consultant on projects, establishing vision and scope, validating requirements in the testing phase, and providing ongoing management
  • Supported migration of changes and upgrades to Fortune 500 clients’ systems
  • Collaborated with internal and external customers to identify, document, and resolve issues
  • Prepared test scenarios and scripts to test functionality of software and systems
  • Monitored system functionality and recommended process improvements
  • Worked with a project team to develop processes and procedures to support business and technology solutions
  • Utilized technical expertise with systems including Visio, Application Sharing Tools (ePop), SQL/Cold Fusion, and Paint
  • Documented and mapped the current-state business processes, translating business needs into formal documented functional requirements

Confidential

Logistics / Supervisor

Responsibilities:

  • Created efficiency-focused strategies that led to a 30% reduction in overall costs for the department
  • Improved the training and professional development processes for departmental employees
  • Assisted in defining and managing goals, scope of project, tasks, timelines, and resource requirements
  • Developed implementable solutions to organization challenges
  • Implemented inventory-control strategies for a $1M portfolio
  • Facilitated development of and managed a $250K budget
  • Supervised and supported the daily operations of various facilities and employees in multiple states professional development

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