SUMMARY

• Salesforce Implementation Consultant /Administrator/Developer wif more TEMPthan 8yrs of experience in IT industry .
• Extensively exposed to creating objects, fields, Record Types, workflows, approval processes, Escalation rules, Assignment rules, validation rules, Email services, data migration activities, custom page layouts, custom fields and other standard functionality.
• Extensive experience in Creating Roles, Profiles, Email Services, Page Layouts, Workflow Alerts, Actions, and Approval Processes.
• Experienced to maintain, enhance and create workflows and validation rules.
• Extensive noledge about Salesforce setup menu, Configuration, custom Application Development, Administration, Data Migration and Deployment of applications to Force.com platform.
• Experienced in managing teh data, Forecasting, Campaign Management, Contacts, Leads, Opportunities, Quotes and Dashboards.
• Proficient in data migration and integration using tools like Castiron, Informatica on Demand, Data Loader, and Force.com migration Tool.
• Experienced in integration of Salesforce.com wif external applications by using Web Services API, Metadata API, WSDL, SOAP, and IBM websphere.
• Experienced in developing Visualforce Pages, Visualforce Custom Components, Custom Controllers, and Controller Extensions.
• Experienced wif Apex development in creating Objects, Triggers, S - controls, AJAX toolkit, standard Controllers, Custom Controllers and Controller Extensions.
• Experienced in using Force.com Eclipse IDE plug in to develop Apex classes and Triggers.
• Experienced wif Apex Test Class for SFDC Testing.
• Exposure in Flex components Integration wif SFDC using Flex Builder 3.0.
• Experienced in consuming AppExchange applications like icontact, Vertical Response and Conga Mail Merge into Salesforce.com.
• Extensive experience in design and development of applications using C#(.NET Framework), ASP.NET 3.5/3.0/2.0, HTML, XML, Web Services, Java Script.
• Expertise in J2EE technologies JSP, Servlets, JDBC, EJB, JNDI, Struts, JMS, and Java Multithreading and AJAX Toolkit.
• Expertise in OOA, OOD, SDLC like Requirements Analysis, Design, Implementation, Testing and Maintenance using Object Oriented Programming (OOP).

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

Salesforce Developer

Responsibilities:

• Worked wif stakeholders to develop teh Integration Manager Salesforce module.
• Design teh metadata objects for holding teh metadata information of teh SF package and legacy ERP.
• Developing apex code for teh module.
• Designed and developed custom objects for storing teh mappings between Salesforce objects and CX erp.
• Developed and deployed Workflows and approval process wherever necessary.
• Performed Data Migration wifin Veeva CRM and hands on experience on WorkBench.
• Developed triggers and future methods for sending out mappings to Integration Manager using REST (POST) method.
• Developed triggers and future methods for sending transactional information of Students and Applications using REST method.
• Developed Apex classes and exposed them as REST Resource to allow Integration Manager to update information into CRM wif data from CX.
• Developed a multi-step wizard for providing teh capability for end users to enter teh mapping information.
• Created workflows which will check teh conditions under which teh data migration process should execute.
• Created custom settings for storing scenarios.

Environment: Salesforce.com, Apex, Visualforce, Workflows, Java, Grails, Tomcat.

Confidential, San Jose, CA

Salesforce.com Developer

Responsibilities:

• Created Record Types, page layouts and workflow rules for teh two types of Accounts which are Parent Account and Location Account.
• Worked on Custom Objects such as Turf, and Street Sheets which are for assigning territories to sales representatives.
• Managed User accounts, profiles, permissions, page layouts, advanced formulas, reports and dashboards. Worked on Salesforce CPQ.
• Developed and configured various custom reports and report folders for different user profiles based on teh need of teh organization.
• Performed bulk imports of data using teh Dataloader on weekly basis.
• Integrated Salesforce wif Route Manger which is a legacy system for handling Equipment Pricing and order Delivery.
• Developed Custom Integration logs and Error logs to monitor teh order transfer to Route Manager and Updates to Salesforce.
• Developed Visual Force Pages for Phone orders and Contract orders based on various profiles.
• Worked on Custom Settings, Field Sets and Permission Sets.
• Generated and Worked on WSDL’s for integration wif application like e-commerce and Chameleon.
• Developed Apex Triggers, Apex Classes and Controller Classes for various functional needs in teh application.
• Created Documentation of teh customizations done while deploying.

Environment: Saleforce.com platform, Apex Language, VisualForce Pages, Informatica Cloud, WSDL, SSIS.

Confidential - Richardson, TX

Salesforce Developer/Admin

Responsibilities:

• Worked on various sales force objects like Accounts, Opportunities, Products and Reports.
• Developed various custom objects, Tabs, components, visual force pages and controllers.
• Developed various Apex classes, Controller classes and apex triggers for various functional needs in teh application.
• Created and used email templates in HTML and visual force.
• Integrated LivePerson wif Salesforce lead generation and capturing chat content in Salesforce
• Managed various ways of case creations such as e-mail to case, web to case etc.
• Integrated web services by generating teh necessary stubs from teh WSDL files for extracting teh data from teh other systems.
• Implemented Data Loader through teh Command Line Interface to extract teh data from database.
• Created a custom business calendar and used it in triggers to calculate teh due dates.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, field updates to implement teh business logic.
• Created profiles and implemented object level, field level and record level security.
• Created various validation rules to validate teh data.
• Created custom labels and used them in validation rules to parameterize teh validation rules.
• Created record types and page layouts and assigned page layouts to teh record types.
• Created custom report types and generated report using teh report types.

Environment: Salesforce.com platform, Apex Language, Visual Force Pages, Components and Controllers, Data Loader, Workflow and Validation Rules, Reports and Report Types, Custom Objects, Tabs, Email Services, Security Controls, HTML, JavaScript, Eclipse IDE Plug-in

Confidential, St. Paul, MN

Salesforce Consultant

Responsibilities:

• Provided many small project releases once in every few months like - developing new subscription model; developing web services to integrate wif other home systems like Ektron CMS; developed secured registration product for Financial Advisors; developed web to lead for retail contacts; Developed security model dat provides record level security for different user roles and groups; Integrated wif other cloud systems for mass emailing like Sales Genius, iContact, Marketo; Integrating salesforce wif home Data warehouse system (SQL) through Relation Junction.
• Involved in entire lifecycle for many small projects including requirement gathering, Analyzing, Designing, Developing, Testing, Staging, Release and End User Training for all teh mini projects.
• Interacted wif teh business end users to gather teh requirements and documented teh requirements.
• Implementedsecurity and sharing rulesat object, field, and record level for different users at different levels of organization. Alsocreated various profiles and configured teh permissions based on teh organizational hierarchy.
• Implemented theworkflows and approvalsto for various functional requirements.
• Designed, developed and deployedApex Classes, Controller Classes, and Apex Triggersfor various functional needs in teh application.
• Created page layouts, search layouts to organize fields, related lists and other components.
• Created various Reports and Dashboard for each release depending up on teh user requirement
• Performed unit testing, integration testing, bulk testing, staging and User Acceptance Test in Full Sand box for all teh mini projects
• Responsible for all teh mini project release in Production and deployment
• Involved in End User Training for every time their is a new release to teh salesforce
• Documented teh entire process starting from Requirement document to end user training document

Environment: Saleforce.com platform, Apex Language, VisualForce Pages, Informatica Cloud, WSDL, SSIS.

Confidential, OH

Sr. Software developer

Responsibilities:

• Demoed teh suggested developments and proposed best possible alternatives to teh CRM Committee, admins and senior stake holders.
• Developed and maintained teh functional areas of data management, forecasting, accounts, leads, opportunities, dashboards and reports and any other customized required.
• Consumed SOAP/WSDL services and created Apex Classes to expose as services.
• Created Apex Helper classes, transaction and session management.
• Performed batch reassignment of accounts and opportunities based on organizational changes.
• Wrote several Apex classes for creating clone button, Visual force for UI customized pages to override teh new opportunity button.
• Used various SOQL & SOSL queries according to teh governor limitations to store and download teh data from salesforce.com.
• Integrated Pardot wif Salesforce for lead generation.
• Created various Profiles, Roles, Page layouts and configured teh permissions based on teh organization hierarchy requirements.
• Prepared several test conditions and worked closely wif teh QA people for testing my developments and customization, as their were no sales force testers in teh organization.
• Audited, uncovered and resolved data integrity issues wif legacy systems.
• Completed bulk imports of data using Apex downloader.
• Proficient in ANT packing and deploying several profiles, triggers, classes, visualforce pages and so on.
• Showed experience in extensive data cleaning techniques.
• Integrated cases and solutions into a simplified one page self-sufficient case tracking system.
• Handled massive amounts of lead and accounts data while importing data using both teh Apex Data loader and import wizard.
• Developed different reports like standard, summary and matrix for quarterly and half yearly sales.

Environment: Saleforce.com platform, Apex Language, VisualForce (Pages, Components, Controllers & Extensions), Saledforce.com Data Loader, Informatica,, Apex Triggers, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, HTML, Java Script, Web Services, WSDL, SFDC Sandbox, Eclipse IDE Plug-in, Oracle 10g, Windows XP

Confidential

Software developer

Responsibilities:

• Involved in teh design, analysis and prepared class and sequence diagrams using IBM rational rose
• Design and develop any changes to teh existing system wifin a short span of time. Performed a very good study of teh impact of any changes to teh system and implemented teh same.
• Deploying application in various Test, Integration and Production environment.
• Followed SEI-CMM level 5i processes maintaining Express track documents for each phase of teh development and baseline it. Had standard coding guidelines, templates and design documentation.
• Appreciated for excellent Team Management to achieve quality deliverables on time.
• Production activities are managed for internal supply.

Environment: Java, J2EE, Servlets, JSP, Ajax, EJB, XML, Web Logic Server, UML, HTML, CSS, DHTML, DB2 SAP R3.