SUMMARY

• Over 7 years of IT Experience, includes almost 4+ years in Pega PRPC BPM tool, Java/J2EE and related technologies in Insurance, Finance and Healthcare domains.
• Experience as a Pega Developer in writing, debugging, creating flowcharts, coding, and documenting programs and with Business Rule Engine, Business Process Management process for Pega Rules Process Commander (PRPC).
• Certified PRPC System Architect on version 6.2
• Excellent experience in Java, Servlets, Java Server Pages, EJB, Java Mail, JMS, Struts, Hibernate, Spring, JDBC, JNDI, XML, DOM, SOAP, MQ - Series, SQL, PL/SQL, ANT.
• Extensive knowledge in Design, Development, Migration and Deployment of PRPC (Pega RULES Process Commander) and Java/J2EE based applications.
• Experience in Smart Dispute & CPM Framework
• Designed Object Model (Class Diagrams), Functional Model (Use Cases, Sequence Diagrams) for software applications using UML with Rational Rose
• Experience in Eclipse, IBM Web Sphere, BEA Web Logic, Apache Tomcat and knowledge on EAI Tools like Web methods.
• Expert in PRPC construction and debugging tools such as Tracer utility, Clipboard, Performance Analyzer (PAL) System Management Application (SMA) Application accelerators and Expression builders. Well experienced in Server maintenance, Administration and deploying Servlets, JSP and EJB components.
• Involved in complete Software Development Life Cycle (SDLC) starting from requirements gathering and performed Object-oriented analysis. Knowledge of Scrum and Agile development and delivery models.
• Strong Analytical, Problem Solving, Debugging and Interpersonal skills with excellent understanding of system development metrics, techniques and tools.
• Excellent Communication and presentation skills along with ability to quickly adapt to new environments and learn new technologies.
• Highly organized with ability to manage multiple projects and meet deadlines
• Ability to work independently with minimum supervision as well as a group member.

TECHNICAL SKILLS

Operating Systems: Windows 95/98/XP/NT/7, MS-DOS, Unix, Linux.

Languages: C, C++, JAVA, J2EE, SQL, PL/SQL

Databases: Oracle 9i, 10g, 11g & 12c, PL SQL/SQL Server, DB2, MySQL, MS Access

BPM: Pega Rules Process Commander (PRPC5.5, 6.2 & 7.1v)

Java Technologies: Applets, JDBC, EJB, Servlets, JSP, Custom tags, Tag Libs.

Frame works: SD, CPM, CPMHC

PRPC Skill Set: SOAP Services, SQL and SOAP Connectors, Activities & Flow, Decision & Declare rules, Class Design.

PROFESSIONAL EXPERIENCE

Confidential, Boston, MA

Pega Architect

Responsibilities:

• Analyzing the specifications provided by the client.
• Proficient with the complete Pega implementation cycle, including business process modeling, development, testing and deployment.
• Use Case analysis and elaboration document for first phase deliverables.
• Involved in design and development of Data Model, Class structure, Access Group, Process flow, Activities and UI properties.
• Configuring several SOAP, JMS, REST Service interfaces.
• Worked on Agents that run activities that creating and queuing work objects before loading work object data into Pega DB.
• Design and development of Harness rules, Layout and sections.
• Created Operators, Workgroups, Workbaskets, Data tables, Database Name Objects and Database Table Objects.
• Implementation of Decision tables, Decision Maps and Declarative expressions.
• Used Tracer, Clipboard, Performance Tool, System Management application, and the log files for debugging.
• Involved in bug fixing activities after the initial development of the project was completed.
• Created product and product patch rules to move the rules as well as data instances between Developments, QA & UAT environments.

Environment: Pega 7.1 CPMHC Framework, HTML, Java Script, Microsoft SQL Server Studio, JIRA.

Confidential, Stering, VA

Pega Architect

Responsibilities:

• Developed workflow to interface with in-house legacy systems including the development of parsing rules for xml and fixed format message
• Provide guidance for in-house workflow architects.
• Create overall systems design.
• Overall Application
• Create build templates for use by other teams.
• Develop them more complex screen validation and display processing.
• Design of the class structure.
• Implementation of the functionality in version 7.1.
• Played an important role in manual testing of the whole application.
• Development of Integration using PRPC Connectors.
• Development of Decision tables.
• Development of Database connectivity from PRPC.
• Creation for integration rules as Rule-RDB-SQL, RULE-Connect-SOAP.
• WSDL is used to connect a SOAP web service and generate required rules in Process Commander
• Creation of activities and steps for implementing core business logic (when conditions, if and else statements, Handling Embedded pages).
• Flow rules to implement approval workflow business logic.

Environment: Pega 7.1, CPM Framework, Microsoft Visio, HTML, JavaScript, XML, DB2

Confidential, Addison, TX

Pega Architect

Responsibilities:

• Smart dispute framework is extended to support debit cards.
• It extended to support Acquirer functionality
• Enhanced Issuer functionality according to Confidential needs.
• Extended to overdraft services
• Added fraud processing to the application
• Extended to accommodate debit card reason codes for Visa, MC and other networks.
• Adept in end-to-end development of software products from requirements analysis to system study, designing, coding, testing, de-bugging, documentation and implementation.
• Designed high level class structure in Pega Rules Process Commander Performing analysis on the business requirements and development of high level and detailed system design.
• Resource allocation and monitoring project status weekly.
• Reviewing the code developed by peers and making them in compliance with Pega guardrails.
• Importing XSD’s and WSDL’s to develop connectors to communicate with external systems from business process.
• Created XML rules to generate the requests to send to external systems. And also developed parse XML rules to receive the response Involved in developing applications reports using list view and summary view.
• Created product and product patch rules to move the rules as well as data instances between different environments.
• Created different access groups to support different releases and created operator ids to give access to new users.
• Implemented Confidential recommended security matrix and mapped different workgroups, units and workbaskets for different users.
• Clearing cache by recycling JVM’s and created tables based on developers’ request.
• Skimmed the rule sets to keep the higher version of the rules and deleted the rules using backend as well as using Delete a Ruleset utility in PRPC.

Environment: Pega PRPC 6.2 SP 2, HTML, Java Script, MS Visio 2007, Oracle, SharePoint.

Confidential, Parsippany, NJ

Pega Programmer Analyst

Responsibilities:

• Involved in designing and development of prototype.
• Xpath Mapping, XML Programming
• Created technical design documents and requirements documents for few use cases.
• Used BIX to extract all BPM data: Work details, Assignments and Processes; extract was scheduled to ensure that the reporting database was updated daily.
• Involved in creating Properties, Activities and Service rules Developed Flows and activities Created flows to handle Exceptions in the system.
• Worked on PDF generation imported the interactive PDF using the e-form accelerator.
• Implementation of decision tables, Decision Maps and Declarative expressions.
• Created data table to update configuration elements.
• Developed SOAP services and consumed WSDL changes.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc
• Migrated data instances and rulesets from development to UAT & Performance environment when needed.
• Created new classes and mapped them to new tables and developed SQL scripts to create the tables and expose the columns to improve the performance.
• Actively involved in the User Interface solutions for the clients.
• Fixing defects, Testing and debugging using tracer and Rules Inspector.
• Modified the Existing portal layouts, depends on the User roles, Privileges.
• Responsible for the production Support and Debugging.

Environment: Pega PRPC 6.1 SP 2, HTML, Java Script, MS Visio 2007, Business Glossary, WebSphere

Confidential, Franklin Lakes, NJ

Pega Architect

Responsibilities:

• Interaction with Business users to understand Use Cases and requirements
• Created High Level Class structure, Workflows and Rule sets in Pega PRPC
• Implementation of PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints and Indexes etc.
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic
• Created Decision and Declarative rules, flows, action flows, validation rules.
• Smart dispute framework is extended to support debit cards.
• Created Section, Layouts, New, Perform, Confirm and Review Harness for UI screens
• Used RDB Method to created Database Connection and Created Web services using Connect SOAP.
• Developed Rules for validation and integration pertained to Rule-Connect- and Rule-Service.
• Involved in designing and developing Intents for Interaction Manager
• Customized Interaction Driver (Pega CPMHC) according to business needs.
• Coordinated implementation, Integration, UAT and also for bug fix and enhancement activities.
• Created Data models, Activities, Access groups and Access Roles
• Modified out of box reports and created new reports using List view and Summary view rules
• Worked on integrating PRPC with External Applications using Connect SOAP, Connect java and Connect SQL
• Created Correspondence rules and SLA
• Worked on creating Data-Admin-DB Name and connected External Database using the JDBC Connection pool
• Coordinated with offshore team and played a key role in understanding the requirements
• Involved in the Soap Service for the Service Request and WSDL deployment
• Involved in Bug fixing, Unit testing and Performance testing using PAL

Environment: PRPC 5.5, CPMHC 7.2, HTML, XML, SOAP, Java, J2EE, Java Script, Oracle 10g, Web Sphere 6.1, Windows.

Confidential, Owings Mills, MD

Pega Consultant

Responsibilities:

• Involved in designing and development of prototype.
• Created technical design documents and requirements documents for few use cases.
• Involved in creating Properties, Activities and Service rules Developed Flows and activities Created flows to handle Exceptions in the system.
• Created a Quote process to capture products (Medical/Dental/Vision) and to create a quote sheet PDF.
• Implementation of decision tables, Decision Maps and Declarative expressions.
• Created data table to update configuration elements.
• Developed SOAP services and consumed WSDL changes.
• Implemented various PRPC components like Decision tables, Decision Maps, Declarative expressions, Constraints, and Indexes etc
• Migrated data instances and rulesets from development to UAT & Performance environment when needed.
• Created new classes and mapped them to new tables and developed SQL scripts to create the tables and expose the columns to improve the performance.
• Fixing defects, Testing and debugging using tracer and Rules Inspector.
• Modified the Existing portal layouts, depends on the User roles, Privileges.
• Created Agents to renewed groups and worked on performance issues.

Environment: PRPC5.4 SP2, CPMHC, Web Services, XML, SOAP UI 2.0, Oracle 10g/ Oracle 9i, IBM Web Sphere Application Server 6.1, Java Script, SQL Developer, HP Quality Center 10.00,MS Office VISIO 2003, CSS.

Confidential

Programmer Analyst/Java Developer

Responsibilities:

• Involved in complete software development life cycle - Requirement Analysis, Conceptual Design, and Detail design, Development, System and User Acceptance Testing.
• Involved in Design and Development of the System using Rational Rose and UML.
• Involved in Business Analysis and developed Use Cases, Program Specifications to capture the business functionality.
• Improving the coding standards, code reuse, and performance of the Extend application by making effective use of various design patterns (Business Delegate, View Helper, DAO, Value Object etc. and other Basic patterns).
• Design of system using JSPs, Servlets
• Designed application using Process Object, DAO, Data Object, Value Object, Factory, Delegation patterns.
• Involved in the design and development of Presentation Tier using JSP, HTML and JavaScript.
• Involved in integrating the concept of RFID in the software and developing the code for its API.
• Coordinating between teams as a Project Co-coordinator, organizing design and architectural meetings.
• Design and developed Class diagram, Identifying Objects and its interaction to specify Sequence diagrams for the System using Rational Rose.

Environment: JDK 1.3, J2EE, JSP, Servlets, HTML, XML, UML, RATIONAL ROSE, AWT, Web logic 5.1 and Oracle 8i, SQL, PL/SQL.