SUMMARY

• An accomplished IT professional with strong business acumen and demonstrated success supporting Fortune 500 companies in a larger client server environment dat TEMPhas the ability to span both management and technical ranks.
• Quickly and TEMPeffectively learn and implement new technologies, skilled at defining strategic and operational objectives, providing strong focus on customer satisfaction.
• Proven expertise in enterprise class storage solutions along with Windows Server technologies; practiced in the deployment and management of business critical information systems.
• Possesses the ability to collaborate on virtual teams at all business levels while managing IT systems, processes, operating procedures and documentation.
• Experienced in capacity planning, performance monitoring and system tuning along with ITIL concepts and practices.
• Highly personable, self - motivated individual with the flexibility to work among diverse groups and handle complex problems TEMPeffectively.
• Practiced in outsourcing agreements and managed services delivery models, providing a consultative approach to achieve both technical and sales goals.

TECHNICAL SKILLS

Storage Virtualization: Enterprise IT Architecture, Data Center Technologies, Systems Integration, Project life cycles, Disaster Recovery, Business Continuity and Data Replication

Systems: Hitachi Data Systems (HDS) VSP/G1000, HUS VM and USP-V, EMC Symmetrix VMAX and VNX SAN, Celerra and Isilon NAS, NetApp NAS, Confidential SVC, HP XP24000, P9500 and Dell EqualLogic

Hardware: NetApp FAS and V-Series Storage Controller, Confidential SVC (SAN Volume Controller) Cisco MDS 9513/9710, Brocade Directors and Switches, Cisco UCS Blade and C-Series servers Dell PowerEdge, and HP BladeSystem

Software: Hitachi Command Suite, Tuning Manager and Storage Navigator, EMC ControlCenter (ECC), Solutions Enabler (SYMCLI), Unisphere for VMAX, Navisphere and Powerpath, HP StorageWorks, Command View and Business Copy, NetApp Data ONTAP, SnapMirror, Deduplication and System Manager, Cisco DCNM, Veritas Cluster Server and Storage Foundation

PROFESSIONAL EXPERIENCE

Confidential

Storage and Systems Engineer

Responsibilities:

• Assist sales staff with pre-sales engineering support providing design and quoting of technical solutions
• Perform site discovery providing gap analysis, identifying sales opportunities and developing solutions around the customers needs
• Analyze and provide management reports on new storage technologies dat have been identified as areas of possible business need
• Worked with clients, vendors and consultants as required ensuring proper application and systems integration
• Translate business requirements into functional/technical specifications
• Responsible for creating alternative designs to satisfy performance and cost criteria for customers

Confidential

Storage Engineer

Responsibilities:

• Provisioning and De-provisioning of storage across a heterogeneous storage environment
• Performance monitoring running real time and historical reports to analyze possible bottlenecks within the storage environment acting on discoveries to fine tune systems for better response time
• Capacity planning and management activities tracking storage consumption expanding storage resource pools and procuring new hardware when required
• Develop plans to meet required service levels; designing data collection and reporting mechanisms for health reports and alerting
• Perform assessment of current NAS environment monitoring workloads and me/O patterns for recommendations of data movement between storage tiers helping better align IT offerings with business needs
• Administer both CIFS and NFS shares along with SnapMirror asynchronous data replication between multiple data centers
• Manage vendor relations and coordination for firmware and microcode upgrades along with open cases and escalations
• Authored technical process documentation to provide accurate workflow

Confidential

Storage Engineer

Responsibilities:

• Team Lead for SAN Storage design and technical Project Management on simultaneous projects
• Design and implementation of new storage technologies including HP XP24000, Confidential SVC and NetApp V-Series NAS gateway
• Oversee daily operations reviewing fabric and storage port assignments, LUN allocation and de-allocation for final approval
• Evaluated vendor NAS solutions recommending and implementing NetApp V-Series NAS gateway HA cluster, architecting from the ground up, analyzing business requirements for allocating back-end storage, configuring aggregates, volumes and shares
• Reviewed NAS environment reconfiguring archive volumes for more space efficient use with file systems increasing free pool by 20%
• Collaborate with various Open Systems Engineering teams (Solaris, Linux, AIX and Wintel) to provide solutions and support of their environments and storage configurations
• Designer for 100 TB addition to EMC DMX-4, working with application and system owners as well as the storage vendor to create the optimum device sizes for LUN performance and space efficiency
• Assist in architecting and integrated a second Confidential SAN Volume Controller (SVC) to meet growing storage demands
• Provide technical guidance to Solutions Architects based on current environment and customer requirements
• Performed architecture review of new designs within the storage environment
• Disaster Recovery planning and testing to establish accurate recovery time line and restore process of mission critical applications and data
• Assisted in the modification and implementation of Change Management system which adheres to both Confidential and customer policy
• Customized current processes to meet Confidential and Federal Department of Defense guidelines for handling sensitive data
• Primary escalation point for many storage related issues, engaging in service restoration teams to TEMPeffectively drive resolution and Root Cause Analysis (RCA)

Confidential

Technical Staff Member Sr. Professional

Responsibilities:

• Experienced in customer-facing roles working in a large enterprise environment dat requires delivery of internal projects with cross functional teams
• IT Subject Matter Expert (SME) gathering customer requirements, architecting TEMPeffective solutions outlining Statement of Work (SOW) and creating accurate project plans for resource allocation, project scope and duration
• Managed various projects and resources to achieve all goals successfully by completion dates agreed to with customers
• Disaster Recovery and Business Continuity focal reviewing customers Business Impact Analysis (BIA) including RPO and RTO to design a recovery solution which meets the business needs along with budgetary constraints
• Provided mentoring to new and existing employees
• Assisted in architecting new storage environment consolidating from multiple vendor HP SAN and NetApp NAS to single EMC SAN/NAS solution
• Spearheaded audit of 300 Terabyte EMC SAN/NAS environment accurately reporting host usage for proper customer billing, reclaiming unused space increasing free space by 15%
• IT Security Champion responsible for vulnerability analysis and remediation maintaining corporate security guidelines for proprietary information
• SAN storage implementation, migrations and administration
• Evaluated and consolidated systems to reduce overall IT operating costs by 30% migrating from physical to virtual machine at DR site

Confidential, Libertyville, IL

Systems Engineer II

Responsibilities:

• Built, deployed and administered HP/Compaq Proliant, Dell Power Edge and SUN x86 servers
• Held seat on Change Management Control Board for Engineering Computing to ensure minimal service disruption in a global 24X7 production environment
• Lead interface during internal corporate audit, managing all communication between audit and technical teams
• TEMPEffectively consolidated multiple Windows NT domain environments to a single Windows 2000 Active Directory enterprise domain
• Disaster Recovery and Business Continuity design and implementation working on a team to establish the first internal hot recovery site for engineering critical functions
• Technology refresh of Windows and NetApp hardware implementing a more robust and stable environment
• Software licensing inventory using Microsoft SMS to gather accurate software licensing of 2000 + Engineering desktops for yearly true up with software vendo