Business Analyst Resume
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SUMMARY
- Over 5 year of progressive success in promoting I.T. strategic vision through strategy, design, and architecture in business application development.
- Innovative professional with proven ability to identify, analyze, and solve critical business problems to increase customer satisfaction and reduce costs through expertise in:
- Wide experience of application development lifecycle including design, testing and implementation in accordance with timeline and budget
- Excellent organizational, project management and resource management skills
- Experience with unit testing, load testing and smoke testing
- Well developed communication, analytical and problem solving skills
- Can handle multiple projects simultaneously without compromising on the quality
- Experienced with Agile Development
TECHNICAL SKILLS
- Tableau Analytics
- Cerner Command Language (CCL)
- InfoPath 2010
- Microsoft Customer Relational Management (CRM) 2011
- SQL Server Reporting Services (SSRS) 2008
- HTML 5
- Visual Studio 2008 & 2010
- Dreamweaver CS5
- Microsoft FrontPage
- Adobe LiveCycle
- Adobe Professional
- Microsoft Office
- Microsoft Visio
- Adobe Illustration
- Adobe Photoshop
- Microsoft Project
- Microsoft Expression 4.0
PROFESSIONAL EXPERIENCE
Confidential
Business Analyst
Responsibilities:
- Requirement gathering and elicitation for new application
- Develop use cases, workflow, and screen mock - ups
- Create and design form using InfoPath with sharepoint
- Develop requirement document for new systems and system enhancements.
- Participates in user interviews, performs workflow analysis, and assists in defining project scope and objectives.
- Assists in the development of test scripts, test plans, test scenarios and tests the functionality of modules, components, and/or entire information systems.
- Perform functional and non-functional testing (system testing, regression testing, smoke testing) for newly developed system.
- Develops training materials and provides orientation and/or application training to various end-users.
- Develops user guides and provides orientation and/or application training to various end-users.
- Develop and generate ad-hoc report to meet users’ requirement using Tableau BI tool
- Develop user guide for newly created application.
Confidential
Business process Analyst (SAP)
Responsibilities:
- Create test scripts and test cases Provide support for Testing, Training, and Cut-Over.
- Develops training materials and provides orientation and/or application training to various end-users.
- Provide support for key users during testing. Assists in the development of test scenarios; under guidance, prepares user acceptance test documentation and collaborates with system users to conduct user acceptance testing.
- Provide support for risk assessment to support go/no go decision-making.
- Documents functional and technical requirements following established procedures.
- Prepare support for the development of technical systems documentation, user manuals and on-line help.
- Assists in the maintenance and support of existing applications in accordance with systems development methodology.
- SAP BI reporting analysis Perform regression testing and functionality testing for new application
Confidential
Information System Analyst
Responsibilities:
- Work with Business Analyst to create report using SSRS and CRM according to user specification and requirements for Case Management and Processing (CMAP).
- Identify, analyze and resolve application problems to meet users’ requirements.
- Participates in user interviews, performs workflow analysis, and assists in defining project scope and objectives.
- Develop and generate ad-hoc report to meet users’ requirement;
- Extracts data from various complex databases for report generation;
- Develop use cases, workflow, screen mock-ups, and conversion requirements
- Assists in documenting user requirements for new systems and system enhancements.
- Prepare business process models; used Visio to create use case diagrams
- Participates in user interviews, performs workflow analysis, and assists in defining project scope and objectives.
- Develop use cases, workflow, screen mock-ups, and conversion requirements.
- Develop website and support Department of Public Health Internet and Intranet; create fill-able forms for all sectors under the Public Health using Adobe 9
- Work under the direct supervision and direction of the Director of Application Development or his/her designee(s) to perform unit, modular and integration testing for new and/or modified application.
- Publish daily news and other information online on the Public Health Intranet.
- Attend and facilitate peer reviews and design reviews with software architects, developers, and/or database analysts
- Update information and create WebPages on some Public Health Internet websites
Confidential
IT Consultant
Responsibilities:
- Prepare support in the preparation of hardware and software specifications for procurement.
- Map all the public schools in Kano Sate using GPS
- Link each school with its Education Management Information System (EMIS) code in the database
- Update Latitude, Longitude, and Height for the mapped schools in the Nigerian Education Management Information System (NEMIS)
- Monitor the data entry for the school year census and give reports
- Develop capacity of all staff to manage EMIS, perform sensitization of the key stakeholders
- Install application software as needed on government computers
- Performs system administration, including system security, software update management, and data dictionary maintenance.
- Ensure EMIS data is corrected With the International EMIS advisor, create a plan for state EMIS for 3 years, and define gaps between the current systems and the proposed system.
- Manage IT department as well as IT related issues in the ministry, Primary Schools and Junior Secondary Schools in the state
- Conduct IT training for state Teachers; responsible for the installation and networking of computers in the state Schools.
Confidential
Administrator
Responsibilities:
- Installs software in support of business applications as needed
- Manage the pupils/school census information for each year
- Assists in the monitoring of systems compliance with established IT policies, procedures, guidelines, plans and standards
- Generate report for the State, Local Government, authorities, Management of the Board, and the State for Administrative for Management and policy purposes
- Keep daily Back-up of the Server
- Prepare presentations for dignitaries visiting the State on the role of EMIS in Nigeria Educational System.
- Develop exceptional relationships with co-workers, management and end users
- Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and application development
- Responsible for security equipment
- Responsible for hardware and software applications for workstations, servers, and network data communications. Collaborated with executive management and department leaders to assess network capacity needs
Confidential
IT Customer Service
Responsibilities:
- Provide excellent Customer service
- IT Maintenance, networking and troubleshooting of all network problems, resulting in repeat business and profit
