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Business Analyst Resume

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SUMMARY

  • Over 5 year of progressive success in promoting I.T. strategic vision through strategy, design, and architecture in business application development.
  • Innovative professional with proven ability to identify, analyze, and solve critical business problems to increase customer satisfaction and reduce costs through expertise in:
  • Wide experience of application development lifecycle including design, testing and implementation in accordance with timeline and budget
  • Excellent organizational, project management and resource management skills
  • Experience with unit testing, load testing and smoke testing
  • Well developed communication, analytical and problem solving skills
  • Can handle multiple projects simultaneously without compromising on the quality
  • Experienced with Agile Development

TECHNICAL SKILLS

  • Tableau Analytics
  • Cerner Command Language (CCL)
  • InfoPath 2010
  • Microsoft Customer Relational Management (CRM) 2011
  • SQL Server Reporting Services (SSRS) 2008
  • HTML 5
  • Visual Studio 2008 & 2010
  • Dreamweaver CS5
  • Microsoft FrontPage
  • Adobe LiveCycle
  • Adobe Professional
  • Microsoft Office
  • Microsoft Visio
  • Adobe Illustration
  • Adobe Photoshop
  • Microsoft Project
  • Microsoft Expression 4.0

PROFESSIONAL EXPERIENCE

Confidential

Business Analyst

Responsibilities:

  • Requirement gathering and elicitation for new application
  • Develop use cases, workflow, and screen mock - ups
  • Create and design form using InfoPath with sharepoint
  • Develop requirement document for new systems and system enhancements.
  • Participates in user interviews, performs workflow analysis, and assists in defining project scope and objectives.
  • Assists in the development of test scripts, test plans, test scenarios and tests the functionality of modules, components, and/or entire information systems.
  • Perform functional and non-functional testing (system testing, regression testing, smoke testing) for newly developed system.
  • Develops training materials and provides orientation and/or application training to various end-users.
  • Develops user guides and provides orientation and/or application training to various end-users.
  • Develop and generate ad-hoc report to meet users’ requirement using Tableau BI tool
  • Develop user guide for newly created application.

Confidential

Business process Analyst (SAP)

Responsibilities:

  • Create test scripts and test cases Provide support for Testing, Training, and Cut-Over.
  • Develops training materials and provides orientation and/or application training to various end-users.
  • Provide support for key users during testing. Assists in the development of test scenarios; under guidance, prepares user acceptance test documentation and collaborates with system users to conduct user acceptance testing.
  • Provide support for risk assessment to support go/no go decision-making.
  • Documents functional and technical requirements following established procedures.
  • Prepare support for the development of technical systems documentation, user manuals and on-line help.
  • Assists in the maintenance and support of existing applications in accordance with systems development methodology.
  • SAP BI reporting analysis Perform regression testing and functionality testing for new application

Confidential

Information System Analyst

Responsibilities:

  • Work with Business Analyst to create report using SSRS and CRM according to user specification and requirements for Case Management and Processing (CMAP).
  • Identify, analyze and resolve application problems to meet users’ requirements.
  • Participates in user interviews, performs workflow analysis, and assists in defining project scope and objectives.
  • Develop and generate ad-hoc report to meet users’ requirement;
  • Extracts data from various complex databases for report generation;
  • Develop use cases, workflow, screen mock-ups, and conversion requirements
  • Assists in documenting user requirements for new systems and system enhancements.
  • Prepare business process models; used Visio to create use case diagrams
  • Participates in user interviews, performs workflow analysis, and assists in defining project scope and objectives.
  • Develop use cases, workflow, screen mock-ups, and conversion requirements.
  • Develop website and support Department of Public Health Internet and Intranet; create fill-able forms for all sectors under the Public Health using Adobe 9
  • Work under the direct supervision and direction of the Director of Application Development or his/her designee(s) to perform unit, modular and integration testing for new and/or modified application.
  • Publish daily news and other information online on the Public Health Intranet.
  • Attend and facilitate peer reviews and design reviews with software architects, developers, and/or database analysts
  • Update information and create WebPages on some Public Health Internet websites

Confidential

IT Consultant

Responsibilities:

  • Prepare support in the preparation of hardware and software specifications for procurement.
  • Map all the public schools in Kano Sate using GPS
  • Link each school with its Education Management Information System (EMIS) code in the database
  • Update Latitude, Longitude, and Height for the mapped schools in the Nigerian Education Management Information System (NEMIS)
  • Monitor the data entry for the school year census and give reports
  • Develop capacity of all staff to manage EMIS, perform sensitization of the key stakeholders
  • Install application software as needed on government computers
  • Performs system administration, including system security, software update management, and data dictionary maintenance.
  • Ensure EMIS data is corrected With the International EMIS advisor, create a plan for state EMIS for 3 years, and define gaps between the current systems and the proposed system.
  • Manage IT department as well as IT related issues in the ministry, Primary Schools and Junior Secondary Schools in the state
  • Conduct IT training for state Teachers; responsible for the installation and networking of computers in the state Schools.

Confidential

Administrator

Responsibilities:

  • Installs software in support of business applications as needed
  • Manage the pupils/school census information for each year
  • Assists in the monitoring of systems compliance with established IT policies, procedures, guidelines, plans and standards
  • Generate report for the State, Local Government, authorities, Management of the Board, and the State for Administrative for Management and policy purposes
  • Keep daily Back-up of the Server
  • Prepare presentations for dignitaries visiting the State on the role of EMIS in Nigeria Educational System.
  • Develop exceptional relationships with co-workers, management and end users
  • Administer Microsoft Windows Servers (Active Directory), Microsoft Workstations, and application development
  • Responsible for security equipment
  • Responsible for hardware and software applications for workstations, servers, and network data communications. Collaborated with executive management and department leaders to assess network capacity needs

Confidential

IT Customer Service

Responsibilities:

  • Provide excellent Customer service
  • IT Maintenance, networking and troubleshooting of all network problems, resulting in repeat business and profit

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