SUMMARY

• A Certified Salesforce consultant wif proven success of software / solution development initiatives from concept to delivery.
• Experienced software for solution design, programming, testing, and integration wif minimal supervision/guidance.
• Extreme good in team player role and interpersonal skills which helps me gather teh business requirement.
• Customer service oriented attitude wif ability to quickly master in new software and apply its full range of capabilities.
• Self - motivated, object oriented skills developed for good results of teh goal.
• Constantly strive towards improving teh scalability and maintainability of teh product by providing technical inputs wherever needed.
• SFDC Administrative tasks, custom application using point-and-click capabilities of teh platform, Design teh data model, user interface, business logic and security for custom applications, Design reports, dashboards and portals.
• Good at SFDC Administrative tasks like creating and customizing Profiles, Roles, Users, Page Layouts.
• Good understanding of Eclipse IDE wif Force.com Plug-in for writing business logic in Apex programming language
• Email Services, Approvals, Workflows, and Validation rules, Reports, Dashboards, Tasks and Events.
• SFDC development using Apex classes and Triggers, Visual Force, S-Controls, Force.com IDE, SOQL, SOSL, SQL Server, HTML, CSS, JavaScript, Shell Scripting, Basics of Java
• Proficiency in Object Oriented Languages like Java, JSP, Servlets and other Java technologies.
• Experience in web technologies like HTML, XML, CSS, JSP, JavaScript
• Experience in databases such as Oracle and SQL.
• Extensively worked on Salesforce.com sandbox and production environment including creating Sandboxes and refreshing it time to time. Deployment between Production and Sandboxes using Eclipse, Force.com Migration Tool, and Change Set.
• Proficiency in installing App Exchange applications.
• Good understanding in implementing security and sharing rules at object, field, and record level for different users at different levels of organization. Also created various profiles and configured teh permissions based on teh organizational hierarchy.
• Excellent debugging and documentation skills to achieve teh complex business functionality.
• Proficient in cloud based business applications, experience wif data management and reporting, in combination wif strong analytical skills.
• Have working experience in Design and Development of UI's Using Visual force, and HTML.
• Good understanding of Software Development Life Cycle (SDLC) and Agile wif expertise in Requirement gathering, Analysis, Designing, Development and Testing.
• Worked closely wif Business Users to enabled business process using SFDC.
• Excellent communication and inter-personal skills; accustomed to working in both large and small team environments.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Salesforce SFA, SOQL, SOSL, Visualforce Pages / Components, S-Controls, Apex Web Services, Workflow & Approvals, Dashboards, Analytic Snapshots, Custom Objects

Salesforce Tools: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Force.com Data Loader, Force.com Excel Connector, Force.com Platform (Sandbox, and Production)

Databases: Force.com DB MySQL, Oracle, Microsoft SQL Server, DB2, Java DB, Web Application WSDL, SOAP

Web Design Tools: Visual Studio, SQL Query Analyzer, Adobe Photoshop, Dreamweaver, Tortoise SVN, MS Office, Visio 5.0, Adobe Acrobat Pro, Adobe Flex Builder, Code Smith, Re Sharper

Languages: Java, Java Script# and VB6.0, VBScript, UML, HTML, XML, XHTML, DHTML, SQL.

Operating Systems: Windows NT/2000/XP/Vista, Windows Server, Linux, Unix

PROFESSIONAL EXPERIENCE

Confidential, NYC, NY

Salesforce Admin/Developer

Responsibilities:

• Worked as enhancement team member and performed teh roles of Salesforce.com Developer in teh organization.
• Designed, Implemented and deployed teh Custom objects, Custom tabs, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to teh needs of teh application.
• Developed workflow rules for various tasks and Email alerts as per teh requirement.
• Worked on Rest API web services for lead management.
• Developed Approval process for teh application by implementing custom formulas in different stages of approval.
• Developed Batch Apex jobs, Scheduler Apex Jobs. Scheduled teh batch jobs for every 5 minutes using teh system log.
• Experience in Apex Class Controllers & Triggers considering Governor Limits.
• Designed various web pages in Visual Force for capturing various customer enquiries and Implemented logic for migrating cases to different queues based on teh type of customer enquiry.
• Used teh sandbox for testing and also performed User acceptance testing.
• Created various Reports (summary reports, matrix reports, pie charts, and graphics) and Report Folders to assist Service managers to better utilize Salesforce and configured various Reports and for different user profiles based on teh need in teh organization.
• Created Customized dashboards for teh service representatives and case team members to keep track of teh cases assigned to them and to share insight across teh company.
• Worked on trigger to delete teh contacts that are associated wif teh deleted facilities.
• Creating documentation for deployments and deploying all Salesforce.com changes in Developer Sandbox to test Sandbox to QA sandbox once Sanity Check TEMPhas been done.
• Customized teh Reports & Dashboards to track usage for productivity and performance of business centers and their sales teams.

Environment: Saleforce.com platform, Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Apex language, Visual Force (Pages, Component & Controllers), Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Redwood City, CA

Salesforce Developer

Responsibilities:

• Performed teh role of Salesforce.com Developer in teh organization.
• Worked on Customer Portal where Portal Users can find their Order Information.
• Worked on implementing teh Enterprise and Sub Enterprise Concept in Salesforce.
• Interacted wif various business team members to gather teh requirements and documented teh requirements.
• Have worked on Apex classes, Visualforce Pages, Controller classes and Apex Triggers for various functional needs in teh application.
• Involved in Salesforce.com Application Setup activities and customized teh apps to match teh functional needs of teh organization.
• Used Eclipse IDE and Change Sets to make deployments to different sandboxes and Production.
• Developed various Custom Objects, Tabs, Formula Fields, validation rules, Workflow rules.
• Worked wif SOQL & SOSL queries wif Governor Limitations to store and download teh data from Salesforce.com platform database.
• Created various Profiles, Roles, Page Layouts and configured teh Permissions based on teh Organization hierarchy requirements.
• Worked in Agile methodology Process attended daily standup calls.
• Using Apex Data Loader for migrating records to Salesforce.
• Writing Unit Tests and maintaining teh code coverage to 100%.
• Develop teh code and making review of code once done.
• Unit testing and system testing once code development is done.
• Finally pushing code and configuration components to Production wifout any issues.

Environment: Salesforce.com platform, Apex Script, Visual Force Pages, Controllers, CSS, Workflow & ApprovalsList Views, Email Templates, Custom Objects, Custom Tabs, Page Layouts, Email Services, HTML, Java Script, Reports, Dashboards, Windows7.

Confidential, Phoenix AZ

Salesforce Developer

Responsibilities:

• Used Force.com web service API for implementing WSDL in teh application for access to data from external systems and web sites.
• Worked wif SOQL & SOSL queries wif Governor Limitations to store and download teh data from Salesforce.com platform database
• Assist wif teh design of Salesforce solutions and project planning. Add value in all stages of project work (definition, development, deployment).
• Provide day to day administrative duties on Salesforce that include but are not limited to trouble shooting user issues, monitoring workflows and triggers, correct and update data via teh data loader, update field level validations, develop custom reports and dashboards.
• Build a deep technical understanding of how teh business operates - departmental structure, functions, processes, procedures and current application functionality
• Work in partnership wif key business users, identify potential ways of improving teh efficiency and/or TEMPeffectiveness of current business operations
• Development of specified solutions in accordance wif approved specifications
• Adhere to established standards and procedures, including configuration management, coding, testing and documentation standards
• Test activities - test script preparation, test data preparation, test execution
• Ongoing maintenance of systems technical documentation
• Preparation of user documentation
• Deployment planning, testing and execution
• Ensure that business change requirements of project implementation are highlighted to all stakeholders
• Assisting teh business wif change management planning and implementation.

Environment: Saleforce.com platform, Data Loader, HTML, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Apex language, Visual Force (Pages, Component & Controllers), Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, Cincinnati, OH

Salesforce Consultant

Responsibilities:

• Worked closely wif sales team and business analysts and performed detailed analysis of Business and technical requirements and designed teh solution
• Developed Apex Classes for Visual force pages
• Developed Triggers for teh application
• Have written Batch Apex for notification
• Designed E-Mail Templates
• Used analytic snapshots for bi-weekly reports
• Used SOQL & SOSL wif consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Used Chatter, worked together on sales opportunities, service cases and marketing campaigns and monitored teh latest developments at teh organization.
• Created case escalation rules to escalate cases automatically if they are not resolved wifin a certain period of time, also worked on app-exchange tools for tracking orders.
• Developed Apex Triggers, Apex Classes and Test Methods.
• Created custom controllers implementing complex code for retrieval from Salesforce to Visualforce pages.
• Customized standard Salesforce objects like Accounts, Contacts, case management and solutions.
• Wrote SOQL & SOSL statements wifin custom controllers, extensions and triggers.
• Developed Test classes for all teh Apex classes and Triggers wif minimum 95% code coverage for triggers and classes
• Implemented Salesforce.com web services client using Salesforce web services API, Java, XML and partner WSDL.
• Exported data from legacy system and imported into SFDC through Apex data loader for data migration.
• Developed dynamic filter passing logic to reports theirby eliminating teh need for multiple reports and Visualforce pages for exporting data
• Involved in complete components deployment to Production

Environment: Saleforce.com, Security Controls, Escalation rules, Assignment rules, Record types, Custom objects and Fields, Workflows, Rules, Eclipse, Force.com Explorer, Apex Data Loader

Confidential

Java Developer

Responsibilities:

• Developed use cases, class diagrams and sequence diagrams using Rational rose.
• Developed teh application as per teh requirements and business rules.
• Part of teh team which was responsible for designing and developing teh application in n-tier fashion as per strutsbased MVC architecture standards.
• Responsible for developing teh Registration modules of teh wholesale application.
• Utilized teh various J2EE Design patterns to develop teh modules based on teh required functionality.
• Responsible for developing teh application level flow by utilizing Java, JSP and Struts.
• Responsible for developing teh OS specific scripts (Shell Scripts) for automating teh closing doc Process
• Used java Script front end Validations.
• Developed Session beans and entity Beans representing business logic abstractions.
• Responsible for testing of application on various levels like integration and System testing by utilizing variousmethodologies.

Environment: Java, JSP, Servlets, Apache Tomcat, Java Beans, JDBC, JavaScript, HTML, Oracle, Windows