SUMMARY

• Overall 7 years of professional IT experience as a Software Developer, with around 5 years of experience in Salesforce CRM as a Developer/Administrator
• Certified Salesforce.com Administrator & Certified Salesforce.com Platform Developer1.
• Experience in following various Software development methodologies like Agile, Waterfall Model from a Developer standpoint.
• Involved in all phases of Software Development Life cycle(SDLC), which involves requirement gathering, requirement analysis, functional design, implementation and enhancement of projects in salesforce.com
• Experience in implementation of salesforce.com applications like the Sales, Marketing, Service and support Modules.
• Experience in designing of Custom Objects, Custom fields, Field Dependency, Role based Page layouts, Custom Tabs, Custom Reports, Report folders, Report extractions to various formats, Dashboards, and various other components as per the client and application requirements.
• Developed Apex Classes, Triggers, and Visual force pages as per the client and application requirements.
• Experience in customizing standard objects like Accounts, Leads, Opportunities, Cases and Campaigns as per the requirement.
• Expertise in creating Roles, Profiles, Email services, Page layouts, Record Types, Workflow Alerts, Actions, Validation Rules and Approval processes.
• Hands - on Experience on using Lighting Process Builder and creating Visual Flows.
• Knowledge on Lighting UI and creating Salesforce support communities, Chatter groups.
• Expertise in designing Security and Sharing Model like customizing OWD settings, and creating Permission sets, Field Level Security, Sharing Rules, Manual Sharing.
• Experience in using REST API's, SOAP Web services, S-controls, SOQL, SOSL.
• Experience in integrating SFDC with application like Microsoft Outlook etc.
• Comprehensive experience to integrate 3rd party systems from within Salesforce.
• Experience in Data Migration Using Data Loader, Import Wizard, Force.com IDE and Eclipse IDE, Force.com Explorer.
• Hands-on knowledge on Salesforce AppExchange products installation, configuration and deployment.
• Implemented workflows to Run-the-Business by automating field updates, email alerts and task assignments at various stages of the business flow.
• Experience with CRM Sales processes, Opportunity Deal Management, Campaign management, Case management and reporting analytics.
• Expertise in creating and deploying Salesforce Deployments using change sets, Eclipse IDE, ANT and automatic build deployments using Continuous Integration & Jenkins from source code control repositories like SVN, GitHub, TFS & Bit Bucket.
• Hands-on experience in using SoapUI tool for testing SOAP API and REST API.
• Experience in using ETL tool called Informatica.
• Experience in repository management using SVN, GitHub, TFS & Bit Bucket, setting up the users and creating new repositories and granting the roles.
• Comprehensive knowledge in Web services API, SOAP API, APEX REST API, Metadata API, Force.com sites, Analytic Snapshots, analyzing data with Reports and Dashboards.
• Experience in enabling Single sign-on setup.
• Experience in Using JSP, HTML, CSS, JavaScript, JQuery, AJAX, JSON, XML, Spring Boot and Hibernate, RESTFUL Web services to develop Web applications.
• Experienced in using MySQL, Oracle Databases.
• Knowledge in using Jira tool.
• Ability to work as a Part of a team, Smart worker, Optimistic in nature, Quick learner and Good communication skills.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Triggers, Apex Classes, Visualforce Pages, Components, Dynamic Apex, S-Controls, Apex Web Services, Workflows & Approvals, Reports & Dashboards, Custom Objects, Custom Settings, Roles & Profiles, Visual flows, Lightning Process Builder & Salesforce1.

Salesforce Tools: Force.com Eclipse IDE, ANT, Workbench, Force.com Explorer, Force.com Data Loader, Mavensmate, Data Import wizard, Force.com Excel Connector, SoapUI

Databases: Oracle 10g,11g,12c, MySQL, SQL Server

Web Design Skills: JavaScript, JQuery, Ajax, HTML5, CSS3, JSP, Bootstrap

Languages: Apex, Java, SQL, PL/SQL, C, C++, Swift

Operating Systems: Windows XP/Vista/7/8/10, Linux, Unix.

Other Tools: Bit Bucket, Source Tree, GitHub, TFS, CVS, Spring Boot, Tableau, MS Project, MS Visio, Trello, MS Office, Jira

PROFESSIONAL EXPERIENCE

Confidential, Fairport, NY

Salesforce Developer

Responsibilities:

• Worked as the Salesforce Developer in the end-to-end implementation of the project.
• Actively participated in Technical team discussions between Business teams, Analysts, developers and QA Team.
• Designed and developed Visual Force pages based on the business requirements.
• Developed Apex Classes and Apex Triggers for various functional needs in the application.
• Designed and deployed the Custom objects, Custom tabs, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Approval processes, Custom labels to suit to the needs of the application.
• Created Profiles, Role hierarchy, Permission sets, Sharing rules, Approval Rules, Validation rules and other out of box features
• Designed Complex logic involving Apex Controllers (Standard and Custom Controllers).
• Created various Custom Reports and Dashboards based on the requirement in the organization.
• Implemented the Standard Set Controller and its attributes to paginate the records in Visual Force Pages.
• Implemented Web services using SOAP and REST API for integrations with internal systems as well with external third party vendors.
• Used SoapUI tool for testing SOAP API and REST API.
• Involved in developing the test classes to test for the customized functionality to ensure that coverage is more than 95%.
• Used Data Loader and Import Wizards to load data into Standard/Custom Objects.
• Involved in Deployments using Change sets.
• Involved in resolving deployment issues.
• Managed Different SFDCSandboxenvironmentsfor Dev/Test/UAT and Training.

Environment: Apex Triggers, Apex Controllers, Visual force (Pages, Component & Controllers), Triggers, Security Controls, SVN, AppExchange, Import Wizard, Controllers, Sharing Rules, Workflows, Eclipse IDE.

Confidential, San Antonio, TX

Salesforce Developer

Responsibilities:

• Worked with functional leads to transform and develop new requirements into design, implementation.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes, Apex Triggers to meet the requirements of the application.
• Created Roles, Profiles, Permission Sets, Public groups, Sharing Rules, Customized OWD settings as per the requirements.
• Developed Visualforce Pages, Apex classes, Apex Triggers to include extra functionality as per requirements.
• Worked on inbound emails by developing inbound email services.
• Involved in Developing the Test classes for testing customized functionality.
• Created various Scheduled and Batch apex jobs based on the business requirements.
• Responsible for writing SOQL & SOSL queries with consideration to Governor Limits for data manipulation needs of the application using platform database objects.
• Used Data loader to make bulk upload of client data.
• Developed Many-to-Many relationships between objects by creating junction objects.
• Created Picklists, Multi select Picklists, Custom Formula fields, Custom Labels, Visualforce components, Validation rules, Workflow Alerts, Field Dependencies, Approval Processes for automated alerts, field updates, and for Email generation.
• Involved in Implementing Web services using SOAP and REST API for integrations with internal systems as well with external third party vendors.
• Created various Custom Reports and Dashboards based on the requirement in the organization.
• Involved in implementing Salesforce to Informatica integration and importing data to salesforce with Informatica Cloud Data Wizard.
• Provided support for ongoing Salesforce maintenance by fixing the issues.
• Actively Participated in Scrum meetings in order to follow Agile Methodology.

Environment: Salesforce.com platform configuration, Apex Triggers, Visualforce (Pages, Component &Controllers), Apex Data Loader, HTML5, CSS, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Applications, Custom Tabs, Email Services.

Confidential, Atlanta, GA

Salesforce Admin/Business Analyst

Responsibilities:

• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC).
• Involved in gathering and documenting requirements from users, designed UML and use-case diagrams.
• Played the role of Admin, Business Analyst, and Developer.
• Worked on various Salesforce.com standard objects like Accounts, Contacts, Cases, Opportunities, Products, Opportunity Line Items, Leads, Campaigns. And customized standard objects according to the business requirements.
• Designed various custom objects as per the business requirements.
• Designed formula fields, Validation rules, Workflow rules, Field dependencies, Approval processes, Assignment rules as per the requirements given by the client.
• Developed Reports and Dashboards, Custom Tabs, Visual force pages for different user profiles as per requirement of the client.
• Created Roles, Profiles, Permission Sets, Public groups, Sharing Rules, Customized OWD settings as per the requirements.
• Created various Page layouts, Record types, Email Templates as per the business requirements.
• Used Data loader to import the data.
• Managed different SFDC sandbox environments for Dev/Test/UAT and Training.

Environment: Salesforce.com platform customization, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, SOQL, SOSL, Workflow & Approvals, Custom Reports, Dashboards.

Confidential, Jersey City, NY

Salesforce Developer

Responsibilities:

• Implemented Sales and Service cloud modules.
• Developed Custom Objects, Custom fields, look up, Many-to-Many Relationships, Page Layouts, Record types, Work flow Rules, Validation Rules, Assignment Rules, Escalation Rules as per the business requirements.
• Developed Organization wide defaults settings, Role hierarchy, Profiles, Sharing Rules, Permission sets, Public groups, Queues according to the requirements.
• Created Various Reports and Dashboards based on the requirement in the organization.
• Developed Apex classes, Visual force pages to meet the functional needs of the application and also wrote Apex triggers to achieve complex validations in the application.
• Created various Scheduled and Batch apex jobs as per the requirements provided.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Imported Data Using Apex Data Loader.
• Used Web services for integrating the data between the Salesforce.com and external systems.
• Designed various Email Templates as per the requirement.
• Worked on Standard Objects like Accounts, Contacts, Leads, and Opportunities and added some custom fields to those standard objects to meet the business requirements.

Environment: Salesforce.com platform, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, SOQL, SOSL, Workflow & Approvals, Custom Reports, Dashboards.

Confidential

Java Developer

Responsibilities:

• Involved in throughout the life cycle of the Software Development Life cycle (SDLC).
• As Part of Software development, followed Waterfall methodology.
• Involved in developing the user interfaces according User roles using JSP, Servlets, CSS, Java Script, XML, and JDBC.
• Wrote Junit test cases to test functionality of the developed application.
• Responsible for proactively monitoring performance, troubleshooting the problems and tuning queries and databases.
• Involved in implementing all components of the application including database tables, establishing relationships between tables, Middleware designing, client-side web programming and server-side java programming.

Environment: Java Beans, Java Servlets, Java, SQL, PL/SQL, MySQL, Apache Tomcat, BEA WebLogic, XML, CSS, AJAX, Windows XP, Linux.