SUMMARY

• Accomplished Business and Technology Executive with more than 20 years of proven success leading the strategic direction of multimillion - dollar products and services for national, multinational, and Fortune 500 companies.
• Expertise in IT Governance management and delivering state-of-the art business and technology solutions that optimize productivity, reduce costs, drive revenue growth, and increase profitability. Rich mix of engineering, product management, consulting, and leadership talents complement advanced degree and project management certification. Authentic leader and trusted business advisor.
• Managed time and mission critical financial system technologies, development, operations and modernization efforts for Asset Management System for IBM Seterus.
• Led a cross-functional team in the requirements definition, testing, and implementation of a new enterprise architecture system that reduced portfolio data risk for Fannie Mae, complying with Congressional charter.
• Provided strategic and technical leadership for Computer Associate’s Business and Security product solutions to government agencies and Fortune 100 companies, resulting in more than $120M in revenue opportunities.
• Led the successful launch of District of Columbia’s Health Benefit Exchange for the Office of the Chief Technology Officer (OCTO) in collaboration with other District Health & Human Services Cluster agencies
• Lead and support the OCTO Operations and Governance functions for the Health & Human Services Cluster for the DC Government. Keys applications and technology implementations include PeopleSoft HCM, ERP, SAP BO, Oracle Enterprise Application, SOA, HP Fortify, Web Logic and Salesforce Cloud
• District of Columbia Major appointed Policy Board member for the DC Health Information Exchange (DC-HIE). Committee member for Governance and Technology sub-committees
• Technical Skills include: SQL, XML, RTM, SOAP, DOORS, SOA

TECHNICAL SKILLS

• Strategic Planning
• Engineering Leadership
• Quality Assurance & User Testing
• Business & Technical Alignment
• Systems Development & Support
• Regulations & Compliance
• Project/Program Management
• Regulatory Compliance & Audit
• Business Continuity
• IT Integration
• Customer Relationship Management
• Software Development Lifecycle
• Enterprise Architectures
• Cross-Functional Team Leadership
• Continuous Process Improvement

PROFESSIONAL EXPERIENCE

Confidential

Chief Technology Officer

Responsibilities:

• Provide senior leadership expertise in the operations, governance, procurement and management of citywide technology, specific to supporting operational service deliveries across multiple agencies within the District of Columbia Government.
• Responsible for citywide level development and technical management of the District of Columbia IT assets and infrastructure support systems. Exercise broad authority to manage, determine and implement the information and telecommunications technology and management improvement program goals and objectives.
• Develop Citywide IT Governance processes to establish effective transparencies and controls across agencies within the District of Columbia Government.
• Led the OCTO efforts in collaboration with leadership from multi-agencies (DHS, DCHBX, DOH, DHCF) and external vendors to successfully implement the DC Health Benefit Exchange in support of the Affordable Care Act.

Confidential, VA

Vice-President

Responsibilities:

• Provide leadership and strategic guidance to manage service-delivery objectives across fulfillment centers. Responsibilities included making decision to “build or buy” on tools, resources, processes and priorities. Orchestrate on-going Leadership activities for organizational division building, task forces and projects focused on resolving highly complex issues and increasing organizational capabilities. Anticipate operational issues; oversee the implementation of policies & procedures.
• Provided supervision and guidance to program managers and internal staff on strategic and operational efforts with regards to development, implementation, and operation of applications and critical financial systems.
• Developed strategic relationships with senior management including CFO, CTO and provided program and critical project milestone updates including operational risks and resource requirements.
• Led the approval, application testing, installation and maintenance of new systems software.
• Managed vendors, developed IT strategies, solutions and procurements that aligned with corporate goals.

Director

Confidential

Responsibilities:

• Implemented a corporate-wide enterprise architecture-based IT financial services system with enhanced data security and managed system risk controls, improving productivity and efficiencies by more than 75%.
• Led and managed the transfer of a manual Accounting and Financial Risk Management reporting process to a new productionalized system, resulting in more accurate and timely reporting processes.
• Improved accuracy of securities data reconciliation by managing multiple data supplier work streams including PeopleSoft Accounting & Reporting Systems, Bloomberg, and Freddie Mac proprietary systems.
• Established metrics to monitor key reporting deliverables, ensuring expectations of federal regulators were met in a timely and consistent manner.
• Increased annual revenues 20% by initiating and developing strategic partnerships with providers of mainframe and enterprise software products such as Oracle, SAP and IBM.
• Led the delivery of quality products by driving customer requirements through internal technical, quality, and marketing departments.
• Consulted with customers in the planning and prioritization of new services, upgrading current IT systems, reengineering processes, and implementing custom software.

Senior Manager

Confidential

Responsibilities:

• Provided technical support and lead architect for creating an enterprise architecture environment.
• Managed multi-vendor contracts, pricing, and product evaluations.
• Conducted infrastructure upgrades and improved existing processes.
• Participated in several internal business process re-engineering activities.
• Evaluated Statement of work and oversaw project lifecycle.
• Negotiated third party contracts and managed contracting process for system development projects.
• Management of Digital Subscriber Line product lines, including P&L functions. Revenues exceeded $50 Million.
• Managed staff of 50 to 60 project managers and consultants in day-to-day activities.

Confidential

Business Development

Responsibilities:

• Managed a diverse and cross-functional team of 40 people to successfully launch new products for advanced Network Management Systems for voice, data and video applications.
• Established standards and financial scenarios for joint ventures, acquisitions, and third party contracts.
• Regularly communicated technical ideas and business plans to Leaders in the Ministry of Telecommunications globally.
• Directed state-of-the-art systems implementation and network interoperability within customer’s Network Operation Centers.
• Managed product planning/management teams to develop business plans, new features and releases to meet corporate goals.