SUMMARY

• Over 9+ years of experience with leading firms as a Sales force developer, J2EEE developer.
• Specializes in enterprise style implementations involving business process improvement, automation, custom application development and technology integrations leveraging the Salesforce.com platform.
• Extensive knowledge of implementing the Force.com platforms.
• Experience in the complete life cycle of project development (SDLC) including System Analysis, Design, Development, Testing and Deployment.
• Strong Implementation and Integration experience using Custom objects, Triggers, workflows/ workflow rules, approvals, Visual Force Pages, and Apex classes.
• Integrated various AppExchange products with Sales force.
• DevelopedLightningApps usingLightningComponents and made them compatible with salesforce1 mobile App.
• Extensive experience using Sales force Administration (SFA),Profiles, Creating Roles, Page Layouts, Org - Wide default,Sharing rules,Work Flows, Approvals, Workflow, Reports/Graphs and Dashboards.
• Strong Implementation and Integration experience usingCustom objects, Triggers, workflows/ workflow rules, approvals, Visual Force Pages, and Apex classes.
• Analyzed Sales, Marketing, Customer Service and Customer Support business processes used by salesforce.com customers and recommended ways to improve their processes using salesforce.com.
• Worked closely with Business Users to enable business process using SFDC.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Experience in implementing Web-to-Case, Email-to-Case to generate cases for Case objects.
• Acquainted with SalesForce.com sales policies and procedures.
• Used Jenkins tool for CTI (Continuous Integration) and CD (Continuous Deployments).
• Experienced in building Custom Applications dat includes administration, configuration, implementation and support experience withSalesforce.com platform.
• Iterates development using Agile/Scrum methodology and ensures solutions align with Sales force product roadmap, best practices, and limits.
• Performs data migrations using Salesforce.com workbench, and Apex Data Loader.
• Committed to excellence, self-motivator, quick-learner, team-player, and a prudent developer with strong problem-solving, analytical skills and communication skills.

TECHNICAL SKILLS

Salesforce: Custom objects, Visual force page, Triggers, Apex classes, Apex Data Loader, Process builder, Flows, Lightening components, Validation rules and Formulas, Workflow rules and field updates, Assignment Rules and Approval Process, Profiles, Roles and Sharing rules, Force.com Eclipse IDE, Security Settings, Profiles and all other administrator functions.

Framework & Languages: C#, Apex, ASP.NET, RESTful APIs, Web services, Java, HTML, CSS, Bootstrap

Scripting: JavaScript, JQuery, Angular JS

Database: SQL 2008, Oracle 11g, SOSL, SOQL

Tools: Data Loader, E-Signlive, Draw loop, Workbench, DocuSign, ANT Migration Tool, Force.com Eclipse IDE, Salesforce Outlook, Microsoft Visual Studio 2010/2012/2013 , Microsoft Excel, M

PROFESSIONAL EXPERIENCE

Confidential, VA

Sr Salesforce Developer

Responsibilities:

• Awarded Certificate of achievement for outstanding service in national guard recruiting project.
• Participated in Client meeting for gathering of user requirements.
• Converted user requirement into technical requirements and developed several user stories for it.
• Attend daily SCRUM standup meetings to mention status of work done and work has to be done.
• Performed CTI testing with AMC Technology CTI adapter
• Developed responsive email templates to use them in Membership Free and Membership Paid journeys.
• Tracking total number of email sends and opens.
• Extracting the reports according to the requirements to send follow-up emails.
• Manage Email marketingAssociate in training and businesses processes to take over daily email execution.
• Conceptualize and initiate tests (subject headers, email copy and creative, offers and landing pages) in order to continually improve key metrics (open, clicks, leads, conversions) across campaigns.
• Experience in using Exact Target API by using SOAP API Client.
• Performed Open CTI testing in IE 11.
• Executed IVR/CTI related test cases
• Good understanding ofSalesforce.com Governor Limits with an ability to optimize code to respect those limits
• Experience in working with client specific solutions likeSalesforce.com Sandbox deployments, Force.com IDE, Eclipse IDE, SOQL, SOSL and various production environments as well as the ability to efficiently analyze and interpret data usingSalesforce.
• Exposure to Salesforce1 and Lighting components and working experience on theSalesforceApp Cloud in designing the enterprise apps with the newLightningExperience which combines the newLightningDesign System,LightningApp Builder andLightningComponent
• Executed technical requirements for aSalesforceImplementation andLightningUI rollout.
• Generated Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Developed SOQL and SOSL queries to get data from different related objects. Email to case functionality to helps customers get fast answers to questions and to receive automatic notifications when content of interest is created or updated. dis feature ensured dat the employees always received up-to-date information.
• Designed and implemented Force.com AngularJS app divided across a managed package & unmanaged package.

Confidential, GA

Sr Salesforce Developer

Responsibilities:

• Development of product which allows two-way communications, interaction and transactions between any application and any mobile device like WAP, palm, SMS, Voice Phones in real time.
• Developed various pages using lightening components for Auto dealers to close the deals much faster.
• Configured complex role hierarchy and some enhancements in business logic, from time to time.
• Worked as a Salesforce Chatter APP with the organization and regularly participated in the meetings and chatter community.
• Developed several Workflow rules to send mobile notifications to customer about vehicle status during charging, Parking, Driving etc.
• Used force.com developer toolkit including visual force pages, apex classes, apex controllers and apex triggers to develop custom business logic.
• Generated Apex Classes using WSDL and wrote business logic layer for integration with external web services to the system for functional needs.
• Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system.
• Developed SOQL and SOSL queries to get data from different related objects.
• Tracked the number of clicks on the URL on the Standard page through Visual Force Page.
• Generated cases by making web-service calls through REST API.

Confidential, VA

Salesforce Developer

Responsibilities:

• Worked with the user group for requirement gathering throughout the planning and Implementation for e-filling system and Case management system.
• Configured the Custom objects, Custom Fields, Formula Fields, Page layouts, Record Types, Custom tabs and Components to suit to the needs of the application.
• Developed Visual force pages, Triggers, Apex Classes, Test Classes, Validation Rules, Workflow Rules, and Email Templates.
• Customization of Visual force pages using CSS, bootstrap, JQuery and Java Script.
• Created various Reports (summary reports, matrix reports, pie charts, dashboards) to assist managers to better utilize Salesforce as a sales tool.
• Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.
• Email to case functionality to helps customers get fast answers to questions and to receive automatic notifications when content of interest is created or updated. dis feature ensured dat the employees always received up-to-date information.
• Implemented search, filtering, and tagging features to make it easier for sales to locate relevant marketing content and documents in SalesForce.com CRM Content.
• Provided the training to the internal business users to use the application and develop their own custom reports.

Confidential, Dallas, Texas

Sales force Developer/Admin

Responsibilities:

• Performed the roles of Sales force Admin and Developer in the organization.
• Interacted with various business team members to gather the requirements and documented the requirements.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Custom links.
• Performed the roles of Salesforce.com Administrator / Implementer in the organization.
• Interacted with various business team members to gather and document the requirements. Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Closely worked with SalesForce.com consultants while implementing the solutions for the requirements.
• Worked on various salesforce.com standard objects and custom objects.
• Configured Sales Force Automation (SFA) for Campaign management, Opportunity Management, Account and Contact Management, Data Quality Management.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from external systems to display in the pages of salesforce.com.

Confidential, Atlanta, Georgia

Sales force Developer

Responsibilities:

• Worked on various Salesforce.com standard objects like Campaigns, Leads, Accounts, Contacts, Opportunity, Forecast, Cases, Reports and Dashboards.
• Customized the standard objects like account, case, lead, opportunity.
• Designed, and developed Apex Classes, Visual Force pages, Controllers and Controller extensions.
• Created summary, matrix reports, report folders and dashboards as per the requirements.
• Worked on Field level security, Data validation/Integration and designed and developed user interfaces.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components, and S Controls to suit to the needs of the application.
• Customized tabs among different business user groups and business centers.
• Implemented escalation rules, automatic case generation and their escalation to call center representative, and generated email alerts for quick issue resolution.
• Customized the Dashboards to track usage for productivity and performance of business centers and their sales teams.
• Used sandbox for testing and migrated the code to the deployment instance after testing.

Confidential, Cincinnati,OH

Sales force Developer

Responsibilities:

• Involved in Setting up Users, roles, permissions, mass updates.
• Involved in Company setup and managing Multi currency and multi-language
• Involved in Building Custom Objects, Analytic Snapshots, Dashboards, Tabs, Tags and Components
• Customizing records types, tabs, list views, queues, transaction and column fields, page layouts, forms, web site themes, site categories and setup configuration
• Involved in Configuring following Standard Objects: Accounts, Opportunity, Activates
• Involved in Creating OOB and Customizing Reports and Dashboards
• Involved in Configuring Workflow Rules, Custom Objects, Applying Sharing & Security Rules, Handling Page Layouts, Related List.
• Used sandbox for testing and migrated the code to the deployment instance after testing.
• Supported the data migration activities for migrating the data from various business centers and business center users with the support of Saleforce.com.
• Involved withSalesforce.com Premier Support and handled the support cases with the help salesforce.com support.