SUMMARY

• Over 8 years of experience in the IT Industry with experience in analysis, design, testing, development, documentation and implementation of BPM - PEGA/PRPC (Pega Rules Process Commander) applications on CPM Frame work
• Certified Senior System Architect from Confidential, US Good Knowledge of Pega 7.1
• Proficient in Pega Implementation cycle which includes PRPC deployment, development, unit testing, trouble shooting, migration, upgrade
• Expertise in developing PRPC enterprise Class structure, Rule set management and Work flows using Pega Rules Process Commander (PRPC)
• Experience in working with customers to determine their needs, gather and analyze and document requirements, communicate with customers throughout the development cycle, manage customer expectations, resolve issues and provide project status.
• Has worked in many areas of PRPC which includes Flows, Flow Actions, Harness rules, Section rules, HTML, Correspondence rules, Activities, List Views, Declaratives, portals, tickets and decision rules.
• Experience in defining class structure and hierarchy based on PEGA best practices and guardrails, coding standards, security based on role and privileges, configuring agents, connectors, data model, process flows, business logic definition and user interface Design.
• Experience in Integration of Pega applications to other technologies using SOAP, SQL.
• Experience in features like Agents, SLA, Correspondence, Single-Sign-On, External Autantication, PRPC Security, Reports, Connectors and Services.
• Experience in using various out of the box PRPC tools like SMA, PAL, PLA, Pre-Flight, Application Profiler, tracer, clipboard.
• Expertise in the routing mechanisms used in Pega.
• Hands on experience in CPM and CPMHC framework.
• Expertise in developing Screen Layouts using JSP's and HTML.
• Worked towards reusable code and optimized the code.
• Expertise in DB Mapping and data tables.
• Administration activities like creation of Access Groups, applications, operator IDs, rule set versioning and locking.
• Capable of providing quick fixes/production support for defects in production.
• Excellent analytical, logical and programming skills, self-motivated, self-starter, team player can work with minimal supervision with effective communication skills and organizational skills combined with attention and time management skills.
• Solid understanding of product deployment activities and project planning
• Familiar with software life cycle and change management processes.

PROFESSIONAL EXPERIENCE

Senior System Architect

Confidential, Virginia Beach, VA

Environment: PRPC 6.2, SQL, Java, HTML

Responsibilities:

• Involved in designing the class structure, providing the estimates
• Involved in developing the generation of screen preview at runtime based on the UI controls selected for each element
• Creating the class structure and access groups
• Exporting the metadata structure generated for SOAP UI.
• Designed the model UI screens for user session, prepared the User Interfaces (section harness, flow action), portal representation and customization according to business needs.
• Created new sections within a section, layout or a cell for enabling re - use throughout the application.
• Creation of Declarative expressions for a value change on the properties
• Created correspondence with the custom OOTB feature to convert html to PDF and other file types using java to PDF
• Involved in creating activities, agents, when rules, decision rules and validation rules to implement business logic
• Developed various correspondences to be sent out Used the circumstance feature for multiple market implementations
• Implementation and integration of multiple external systems with soap connectors
• Worked with Data tables, Decision tables, and Decision trees to build the business logic.
• Created Connect-SQL rules for integrating with database
• Handled the skill based routing

PRPC System Architect

Confidential, CA

Environment: Pega PRPC 6.1, MS Visio, Java, XML, Java Script, HTML.

Responsibilities:

• Creation of HTML user interface using Rule-Html-Harness, Rule-Html-Section and Rule-Obj-Html.
• Creation of activities and steps for implementing core business logic. (When conditions, If and else statements, Handling Embedded pages and custom Java code)
• Prepared Design Docs for any new functionality.
• Creation of DataModels, Access groups and access roles.
• Involved in tailoring and developing the Harness rules.
• Created the necessary rules for connecting to an external database.
• Created list and summary view reports.
• Designed Portals, Gadgets as per the client's requirement.
• Involved in building Decision rules/Declarative rules for Validations in PRPC.
• Creating Declarative expressions, Trees and Tables for automatic calculations.
• Involved in updating and deploying different Rule sets and its Versions as required by the organization
• Developed all the business rules for the Pega implementation
• Unit tested the test cases for the Development done.

Senior System Architect

Confidential, Boston, MA

Environment: PRPC 6.1 CPM framework, SQL, HTML

Responsibilities:

• Handled the Routing Service Case items wherein we track the device status and routing the service cases to different users/workbaskets
• Created reports to display the service cases and provided the option for the manager for bulk processing
• Construction of routing activities and related flow to process the service cases
• Developed screens for the case assignments using Sections, flow actions, Harness and HTML
• Clarifications with the client on requirements and documenting the development work
• Unit testing of the scenarios developed as a part of the use case.
• Developed Process Flows and activities using Pega PRPC.
• Created Class structure in Pega PRPC, HTML rules, Properties (Data types), Embedded Pages and Correspondences
• Ran various performance tools such as PAL and DB Trace.
• Was responsible for documenting various PRPC capabilities and architectural specifications implemented in the project for review.
• Assisted the senior architects in designing POC's during elaboration sessions.
• Communicated with teams, client including guiding other technical members through emails.
• Involved in Creation of validation rules to implement business logic validation.

System Architect

Confidential, Sterling, VA

Environment: PRPC 5.5 sp2, Java, Tomcat

Responsibilities:

• Enhancing the look and feel of the existing harnesses/portals
• Re - designing the portals in order to reposition the contents (Notes/Escalations, links, etc) of the left pane
• Introducing the chat feature to the existing call flows
• Handling multiple interactions at the same time (phone or chat)
• Implemented a business process management tool to initially automate current process, but more importantly, to facilitate changing and improving the process in a dynamic way, using business analysts versus programmers.
• Implement a work process that eliminates the need for CORE forms (paper or electronic versions) and the various process steps associated with them.
• Designed Business Rules to implement, expansion and performance improvements System using Pega PRPC.
• Developed Proces Flows and activities using Pega PRPC.
• Creation of Class structure in Pega PRPC, HTML rules, Properties (Data types), Embedded Pages and Correspondences
• Communicating with teams, client including guiding other technical members
• Creation of Declarative expressions for a value change on the properties.
• Involved in Creation of validation rules to implement business logic validation.
• Worked on various activities and decision rules.
• Confidential, New Features and Upgrade for 6.1 release

System Architect

Confidential

Environment: PRPC 6.1, Tomcat and WebSphere

Responsibilities:

• Designing, developing and documenting applications and testing the functionality of various features covered across each sprint that is implementing the new features
• Installing Pega V5.x versions on Tomcat, Web Sphere, WebLogic and developing the applications which covers all the product areas in PRPC. Once the application was done, upgraded it to 6.1 version
• Took initiative and led a team (5 members) in developing applications and doing upgrade
• Used SCRUM methodology and implemented the same while executing the new features spanning across various sprints and various targeted categories
• Analyzing the impact of the bug fixes on the product stability
• Conducting Quality Survey Audits across each sprint based on predefined parameters
• Documenting the design and requirement specifications of major features of PRPC version 6.1. Complete ownership of the design, coding and unit testing phase of the code developed
• Features executed include the Landing Pages, controls, navigation, sequoia
• Upgrading from different PRPC versions to 6.1