Owner Resume
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TN
SUMMARY
- Confidential Achievement Medal for meritorious service during anannual state - wide communication exercise.
- Implemented ticketing software that raised productivityand led to an approximate 40% increase in having a 24-hour response time for service.
- Led multiple projects that together helped a company achievetheir goal of a near-paperless office, increasing office efficiency across all departments.
- Aided a web hosting company in preventing imminent client lossby fixing web page load speeds and increasing security.
- Project Manager for a company’s website and logo design.
- Designed the networking and physical layout of a security officeto monitor over 300 cameras across 25 locations.
- Oversaw multiple ISP transitions, saving companies up to 75% oninternet and phone costs and providing more reliable uptime.
- Budgeted and planned full user-level IT upgrades, movingcompanies towards a Mobile Workforce that focuses on standardized company laptops and tablets for all employees.
- Coordinated and presented HAMNET emergency communicationsolution to TEMA at the 2014 TEMA-AUXCOM event as a guest of Davidson County ARES.
TECHNICAL SKILLS
- Network Engineering
- FirewallsVPN
- Malware Removal
- Google Apps for Business
- Server and Desktop Hardware
- IT Security Policies
- Training and Presentations
- HIPAA Compliance
- Web HostingVoIP
- Active Directory
- Virtual Machines
- Disaster Recovery Plans
- Project Management
- Windows (CE, 98 - Windows 8)
- Windows Server (2003 - 2012 R2)
- Citrix XenServer
- Apple iOS and Android
- pfSense
- OpenIndiana and OpenFiler
- Solaris
- Linux (Debian, CentOS, Ubuntu)
- Cisco IOS
- Microsoft Office
- TigerPaw
- QuickBooks
- UPS WorldShip
- XenCenter
- VMware Player
- Joomla and Wordpress
- CloudeFlare
- DynamicDNS Services
- Spice Works
PROFESSIONAL EXPERIENCE
OWNER
Confidential, TN
Responsibilities:
- VM server cluster installs
- Server migrations
- Active Directory installs
- General IT recommendations
- Supervised Interns
- HIPAA compliance surveys
- Malware removal
- Wireless optimization
- VPN setups
- Trained Employees
IT SPECIALIST
Confidential, TN
Responsibilities:
- Cisco IOSLinux
- Active Directory
- LAN Management
- Encryption
- Configuration Documentation
- VoIP Management
- Cyber Security Training
- Smart Card Training
- Physical Fitness
- Sharpshooter Achievement
- Vehicle Maintenance
IT SERVICES
Confidential, TN
Responsibilities:
- Developed company-wide security standards and procedures
- Identified, reported, and resolved network security violations
- Drafted training materials and organized training sessions for over twenty employees
- Designed, budgeted, presented, and managed multiple projects
- Presented cost/benefit analysis on projects prior to presenting and again six months after completion
HEAD STAFF LEADER
Confidential, TN
Responsibilities:
- Employee/management liaison
- Scheduling
- Employee management
- Loss prevention
- Employee training
- Mechanical troubleshooting
- Documentation
Privacy Policy
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