SUMMARY

• An overall experience of over 15 years in project management, engagement, delivery, implementations, architecture and Software development.
• Expert 360 degree vendor/partner experience adept at Business/Technical processes, strategy and methods in technology integrations. The key domains are Oracle, CrossWorlds, IBM, CallidusCloud, and TIBCO.
• SaaS product and technology consulting in client engagements developed functional specifications for incentive management, analytics reporting, mobile integrations, application integrations.
• Strong presentation skills adept in Client discovery kickoff, facilitation/manage (product management, business analysis, requirements, sign - off, solution design, Unit/UAT, Go-Live &sign off).
• Managed multiyear enterprise projects (upto $3M), SMB commercial ($500k-$1M).
• Lead large scale implementations of SaaS based incentive management, data integrations and analytics reporting for high-tech, ticketing and events marketplace, and semiconductor customers.
• Adapted TIBCO SOA platform product capabilities for integrations such as mobile, SAP, capacity planning and performance, CRM and legacy.
• Led adaptation of IBM IaaS Cloud platform for global product development organizations with in Oracle leading an efficient system development processes and saving $3M/annum.
• Led bootstrapping of Agile PLM applications, DataMart & solutions on IBM infrastructure and middleware.
• Delivered Oracle Retail RPAS applications and solutions for IBM ($3M) consolidated Walmart Retail stack on IBM Power Systems (SUN Migration).
• Created Oracle solutions of up to $3M in revenue for Siebel, PLM, Retail, PeopleSoft, DishNetwork, Apple, Lowe’s, Time Inc., GlaxoSmithKline, and Rabobank.
• Mentored and coached product development and engineering teams and delivered IBM CrossWorlds Interchange Server products for AIX, HP UX, Oracle RAC and globalization technologies. Delivered product enhancements for Aerospace and defence, Energy and utilities, Oil and Gas, Logistics/supply chain, Insurance and travel.
• Delivered product development in IaaS, IT consolidations (hardware, middleware, database & IT standards and procedures) in business transformations, re-engineering, migrations and integrations.
• Proficiency in CallidusCloud, SFDC, AWS, SOA, Web/portal, Java, UNIX, IBM, Oracle, Big Data Hadoop.
• Self-motivated and skilled in Daptiv PPM, JIRA, Confluence, NetSuite, OpenAir, Project, Excel, Visio, Word.

AREAS OF EXPERTISE:

• Business Analysis & Solution Management Leadership
• Team Building & Coaching
• Communication and Decision Making
• System Development Life-Cycle Processes
• Delivery & Technical Solutions
• Integration and Coordination, Relationship Building

PROFESSIONAL SUMMARY

Confidential, California

Solutions Manager/Cloud Solutions

Responsibilities:

• Created SaaS/implementation experience and delivered multiple streams of solutions. The key challenges included executing the projects in parallel still meeting aggressive timelines across three client engagements.
• Developed Sales Commissions Design, build and deployments for the worldwide sales organizations resulted in 80% automation of business workflows.
• Created Data Integrations, Sales Reporting Analytics reporting for In house builds, Salesforce, CRM, HR, Payroll systems that resulted in consolidation of various data formats into a standard Callidus format. This effort achieved 30% efficiency gains in the end-end data load process.

Confidential, Palo Alto, Californi

Consulting Lead/Manager,

Responsibilities:

• Conducted Client discovery sessions to assess the business need and deliver strategic solutions for various TIBCO clients under enterprise strategy
• Lead the project team spanning across cross-functional and multi-business units for implementing highly complex CRM system based on Salesforce.COM (SFDC).
• Managed project risks through identification, assessment and mitigation processes and surfaced critical risks to the project leadership
• Effectively tracked and monitored the progress of the various project initiatives enterprise wide
• Owned and managed an yearly budget of $1.4M across various Mobile, SAP projects within application integration
• Developed integrated project plans that included key milestones, dependencies, constraints and committed timelines
• Re-engineered and revamped critical enterprise wide environments at various Client sites to support the development and testing strategy aligned with business needs
• Defined and implemented processes to provide status updates for program/projects status to key stakeholders at various levels of management. This enabled obtaining key decisions from the required stakeholders enabling smooth progress of the projects.
• Created infrastructure plan and developed environments (DEV, QA, and UAT & PROD) from scratch.
• Established an onsite-offshore model to develop and provide architecture solutions across several domains such as inventory, logistics, and supply chain management integrations using TIBCO technologies. These were key deliverables that enabled the success of the overall Symphony program at Abbott pharmaceutical.
• Pioneered a strategic solution by implemented a key Project end to end for Abbott pharmaceuticals that provided logical separation of solutions running on two different physical infrastructures Abbott and Abbvie.
• Conducted project close-out and lessons learnt sessions at the end of every major project at several Client sites such as Adobe, Abbott, and Republic services.
• Evaluated and streamlined a proactive solution to collect, store, and report the usage and metrics of resources for all the core business processes running TIBCO. The improvised business processes within casino gaming system including e-gaming, lottery and casino gaming resulted in 10% performance improvement and ability to handle unforeseen downtimes which is critical for the nature of business
• Coordinated design reviews, conducted solution alternate sessions, scope out solution, resource procurement/across business units IT, solutions and executed the implementation.
• Developed an end to end implementation plan by collaborating with client vendors, partners, and key business and IT stakeholders
• Implemented projects with aggressive timelines that had an executive level visibility as this was positioned as a reference customer within different provinces in Canada
• Identified, managed and escalated the issues, and risks as appropriate
• Strategically implemented requirements gathering sessions, estimation processes and risk mitigation plans from TIBCO as customized for the Client needs. Received several commendations for this proven record of success in a dynamic environment.
• Developed innovative solutions integration deployments for Mobile, Salesforce, SAP, CRM, and SOA. This resulted in enterprise standardizing on TIBCO infrastructure for core business workflows.
• Devised new business cases for target markets and technologies analytics, performance and capacity planning.
• Commended for superior performance and services by Abbott pharmaceuticals.

Confidential

Consulting Manager

Responsibilities:

• Spearheaded and Implemented integrated enabling consolidation, standardization and conversion on technology and product solutions resulting in budget savings up to $3M.
• Built and managed complex team structures spanning across multiple regions and vendor locations providing seamless integration and timely delivery
• Successfully built and managed a highly sophisticated and high performing specialists and architects for IBM at Oracle/Redwood shores site.
• Implemented IBM specific program structure to operate on an integrated project management methodology for requirements gathering, estimation, issue and risk management
• Adhered to Client specific status reporting, escalation and decision making processes to align with Client expectations
• Managed and successfully delivered a key enterprise application and dB solution implemented on highly complex customer environment which went onto become a referential architecture solution for several clients
• Reported on project status and kept the stakeholders up to date on risks, issues, scope changes and external dependencies
• Created Infrastructure builds (DEV, UAT, PROD) in support of releasing Siebel CRM product and solutions,
• Architected and released Infrastructure and middleware solutions for Siebel server and applications (v7.X .. v9.x).
• Delivered tooling and applications improved productivity and serviceability of Siebel CRM, OBIEE for IBM.
• Managed and oversaw three project initiatives working with line of business for planning resources, processes, assessments and enhancement or core tools and production migration within the committed scope, and timeline with a multi-year budget up to $3M
• Implemented technology and projects to drive cost savings to the end clients utilizing IBM/Oracle solutions.
• Conducted project review and lessons learned sessions to document and understand the key challenges encountered, and identify reusable artifacts
• Navigated line of business/organization gathering business needs, aligning opportunities, priorities for integrated plan development resulted in rolling out new capabilities (technology, customer needs, and regulations).
• Initiated and implemented related business capabilities in project(s) alignment ($1M-$3M) for IBM technology with life-cycle phases including Infrastructure upgrade, Application development, Certification, Data load/Sniff testing, Application deployment and integrations.
• Utilized process improvement ideas with integrated Oracle business units streamlined service delivery for entitlements, product engineering, and support this resulted in increased productivity, and delivery high quality software and services.
• Created project plans, scheduling, execution, and closeout by defining detailed technical projects and deliverables that is linked to specific programs and initiatives defined by solution marketing.
• Qualitative/Quantitative technology risk management for new products -
• Provided technical leadership in developing risk contingency plans using established communications plans (face-to-face meetings, telephone/email) to effectively communicate with my peers, and give timely constructive feedback to my upper management.
• Conducted timely/scheduled SME reviews over examined and effectiveness of innovation to realize the business benefits.
• Created Architecture & Infrastructure (cross-platforms) in support of releasing Oracle product and solutions.
• Architected and released Infrastructure and middleware for PeopleTools and applications (v8.X .. v9.x).
• Managed a very complex translator technology evaluation project with Oracle PeopleSoft this reduces development cycle and speed up the release.

Oracle ERP

Confidential

Responsibilities:

• Created proposal to leverage the IBM IaaS program to support Oracle development and test activities. The IaaS is an automated Cloud Computing environment. This plan will save both IBM and Oracle money and time by reducing physical loaners.
• Owned end to end ownership as the Project Lead to scope out implementations, sizing, entitlements, IaaS software catalog product life cycle management, Analytics & DataMart and product launch.
• Risk Mitigation planning defined service delivery roles/responsibilities with multitude of support across cloud platform, application development, hardware resource procurement, and cloud laboratories.
• Created and implement SDLC processes for IBM/Oracle teams to support functional, sizing, performance testing. Secured storage blocks to build and run DataMart.
• Change control management configuration management, business continuity solutions negotiated additional funding, resources (people, hardware), and timelines to perform certifications on IBM platforms.
• Developed software products and packaged applications, BI Analytics, Data Warehousing/Data Mart for IaaS Cloud
• Created and delivered hardware sizing, certification documentation on Oracle metalink
• Created process improvements plans for global Oracle product development organizations

Confidential

Technical Advisor/Subject Matter expert

Responsibilities:

• Implemented Enterprise Java application deployments in ERP, J2EE, Web & database architectures
• Platform design and implementation for the software stack( Java, UNIX, J2EE, DB2, messaging, multi-tenancy)
• Mentored and trained teams in software products quality, performance and scalability testing under IBM Competency methodology