SUMMARY

• 8 years of IT experience with more TEMPthan 6 years of experience in salesforce.com (SFDC) CRM platform as a certified developer
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Workflows, Approvals, Email Services, Validation rules and Tasks.
• Experience in Administration, SFDC Configuration, Implementation and Support of Sales force CRM and SFDC instances.
• Highly experienced in designing and developing application within Force.com, extended functionalities using force.com customization - Apex, Visualforce, Triggers, Apex Batch Jobs, SOAP & REST web services and complex data migrations.
• Developed SFDC Customized Reports, Dashboards and Processes to continuously monitor data quality and integrity.
• Experience in data migration using Import wizard, Apex Data Loader and Jitterbit.
• Experience in writing test cases in JUNIT and Apex.
• Experience on various domains like Telecom, Insurance, Finance, Call center and Retail.
• Strong experience in developing applications using MVC & SOA Architecture.
• Experience on Oracle, PL/SQL stored procedures.
• Experience in complete software development lifecycle (SDLC) including Analysis, Design, Development, Testing and Maintenance and Agile development methodologies (Scrum & XP).
• Excellent exposure to Rational Clear case, Sub Version (SVN) Version Control.
• Extensive experience in developing APEX classes, Triggers, Visual force pages, Controllers, writing Workflows, Integration and Force.com API.
• Experience using Eclipse IDE and Force.com plugin environment to implement business logic using apex-programming language.
• Experience in workflows and validation rules.
• Proficiency in SFDC Administrative tasks like creating Profiles, Roles, Users, Page Layouts, Email Services, Approvals, Workflows, Reports, Dashboards, Tasks and Events.
• Extensive experience in data migration and integration using Data Loader.

TECHNICAL SKILLS

CRM Frameworks: Salesforce.com, Siebel CRM

SalesForce.Com: Apex (Trigger, Classes & Batch Jobs), Visual Force (Pages & Component), Web Services (SOAP & REST), Custom Objects, Custom Settings, Validations, Workflows, Approval Process, Email Services, Reports, Dashboards, SOQL, SOSL

Migration Tools: Jitterbit, Apex Data Loader

Databases: SQL Server 2008, Oracle 10g

Servers: Tomcat 5.5, Web Sphere 6.1

Other Tools / Frame Works: Siebel Configuration, Scripting, Workflows, Web services and assignment manager

Version Control Tools: Rational Clear Case, Subversion (SVN), Win CVS

Platforms: Windows

PROFESSIONAL EXPERIENCE

Confidential

Lead Salesforce Developer

Responsibilities:

• Involved in Salesforce.com setup activities and customized teh apps to match teh functional needs of teh organization.
• Developed and Customized User interface in Salesforce.com using Visual force, Apex controllers and Force.com IDE.
• Designed and developed Visual force pages and controllers for distribution enhancement.
• Created custom objects, triggers, and workflows to manage information on products, orders, returns and Authors.
• Built apex classes implementing SOQL statements within Eclipse to manage interaction with teh database.
• Worked with various Salesforce.com objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Involved in migrating data from Oracle to Salesforce.com.
• Developed web services using Salesforce.com Web services API to provide data for third party clients.
• Maintained data cleanliness and accuracy by adding custom validation rules, custom formulas, reports and dashboards.
• Created and deployed several Reports using Salesforce.com platform.
• Created Visual force email templates and also automated Email Process to send installation instructions to new and existing customers.
• Experienced with Integrated Development Environments such as Eclipse.
• Demonstrated ability to effectively work in team environment with varying skill set levels.
• Worked intensely on custom objects, triggers and workflows.
• Constructed custom reports and dashboards to track sales and other key metrics.
• Designed and build custom applications using Force.com and Visualforce.com.

Confidential, Boca Raton, FL

Salesforce Developer

Responsibilities:

• Involved in analyzing teh requirement and writing teh Detail Designs for use cases.
• Responsible for salesforce customizing i.e., creating custom objects, custom fields, Page Layouts, Record Types, Validation Rules, Workflows and Approval Process.
• Defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Worked extensively on SFDC objects Leads, Accounts, Contacts, Opportunity and various other custom objects.
• Worked on Apex Triggers and Apex Classes for custom logic.
• Created various reports (summary reports, matrix reports, pie charts and dashboards).
• Integrated with Litle PayPage payment gateway and other custom third party systems using REST & SOAP API.
• Created an interactive UI to improve customer experience while recording teh damage incurred to teh property using Visualforce pages.
• Responsible for migrating data from SQL Server to salesforce.com using Jitterbit.
• Created Jitterbit Jobs to Sync data between Salesforce and SQL Server.
• Created test class to meet 85% code coverage requirement for production deployment.
• Providing support to existing Java module’s

Environment: Salesforce.com customizations like Custom objects, Workflow Rules, Record Type, Validation, Formulae, Page Layouts, Apex Trigger, Apex Classes, Visual Force, JQuery, Batch Jobs, REST API, SOAP API, Reports, Java, JSF, Hibernate, HTML5, CSS, SQL Server 2008.

Confidential

Salesforce Developer

Responsibilities:

• Responsible for writing teh Detail Designs for Functional Requirements and Technical Requirements.
• Designed, and developed Apex Classes, Controller Classes, extensions and Apex Triggers for various functional needs in teh application.
• Designed, and deployed teh Custom objects, Custom tabs, validation rules, Workflow Rules, Page layouts, Components, Visual Force Pages to suit to teh needs of teh application.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Developed and configured various Reports and Report Folders for different user profiles based on teh requirements.
• Deployments and migrations into Development, UAT and Production Sandboxes.
• Used Eclipse to move code from sandbox to production environment.

Environment: Salesforce.com customizations like Workflow Rules, Record Type, Validation, Formulae, Custom objects, Page Layouts, Apex Trigger, Apex Classes, Visual Force, Reports, Dashboards, Eclipse.

Confidential

Sr. Salesforce Developer

Responsibilities:

• Gather and analyze teh requirements for implementation and
• Understanding teh Business Process.
• Involved in preparation and review of design documentation.
• Customize and configure teh application.
• Implemented complex business logic using Apex and Visual Force.
• Implemented teh workflows and approval process for teh corresponding requirements.
• Developed Custom Reports and Dashboards as per given requirements.
• Perform Unit and System testing. Publish teh result.
• Assist in troubleshooting and fixing teh application modules including code fixes, improvements, testing, and reviews.
• Implemented teh agile methodology to process teh software development life cycle.

Environment: Salesforce.com customizations like Custom Objects, Workflow Rules, Record Type, Validation, Formulae, Page Layouts, Apex Trigger, Apex Classes, VisualForce, Batch Jobs, Reports, Dashboards, Eclipse.

Confidential

Salesforce Developer

Responsibilities:

• Communicating with executive management on project status and overall project progress against target.
• Involved in Salesforce.com Application Setup activities and customized teh apps to match teh functional needs of teh organization.
• Closely worked with SalesForce.com consultants while implementing teh solutions for teh requirements.
• Worked on various salesforce.com standard objects like Accounts, Contacts, Leads, Campaigns, Reports and Dashboards.
• Customized teh Dashboards to teh track usage for productivity and performance of their sales teams.
• Designed, Implemented and deployed teh Custom objects, Page layouts, Custom tabs, Components.
• Created Custom Objects and defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Created various profiles and configured teh permissions based on teh organizational hierarchy requirements.
• Created page layouts, search layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages.
• Created workflow rules and defined related tasks, time triggered tasks, email alerts, filed updates to implement business logic.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in teh application.
• Worked closely with sales team and business analysts and performed detailed analysis of business and technical requirements. Designed teh solution by customizing various standard objects of SalesForce.com (SFDC).
• Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on teh need in teh organization.

Environment: Salesforce.com Custom/Standard Objects, Custom Tabs, Page Layouts, SOQL/SOSL Queries, Workflow & Approvals, Apex Trigger, Apex Classes, VisualForce, Reports, Java, Spring, Hibernate, JSF, REST Web services, Oracle 10g, Tomcat, SVN

Confidential

Siebel Developer

Responsibilities:

• Created Object Definitions in teh Business Object Layer containing various fields in teh Business Component and Business Object.
• Design Siebel Integration Objects, Workflows to get teh Order number from SAP.
• Configured Applets, Views, Screens and Applications in teh Siebel Tools- User Interface Layers using Siebel to meet business objectives of teh Company.
• Establishing Multi Value Links and creating Multi Value Group Applet and configured Static and dynamic pick lists.
• Customized Siebel Database tables to include extension columns to map new Business Component fields.
• Created joins, creating links between business components.
• Implementation of Static and Dynamic Drill downs and toggle applets as per business specifications.
• Identified and Used Siebel Tools for modification, enhancement and customization of Siebel
• Business Objects, Business Components and interfaces (Screens, Applets and Views).