SUMMARY

• Over 8+ years of IT experience in application design, customization, development, support which includes 4+ years of experience in SalesForce.com CRM and expertise in J2EE.
• Administration, Configuration, Implementation experience on Salesforce.com CRM.
• Advance noledge of Software Development Life Cycle (SDLC) and Software testing methodology.
• Expertise in standard Salesforce configuration dat include workflow rules, page layouts, Record Types, Approval Processes, Assignment rules, Validation rules, bulk Triggers, etc.
• Experienced in building Custom Applications dat includes administration, configuration, implementation and support experience withSalesforce.com platform.
• Experience in Apex Classes, Controllers & Triggers considering governor limits and various other components as per the client and application requirements.
• Worked on Eclipse IDE with Force.com Plug - in for writing business logic in Apex programming language.
• Expertise in Force.com technology stack: APEX, Visualforce, SOQL, SOSL.
• Worked on the designing of custom objects, custom fields, role based page layouts, custom Tabs, custom reports, report folders, report extractions to various formats, design of Visual Force Pages, Snapshots, Dashboards.
• Implemented security and sharing rules at object, field, and record level for different users at different levels of organization.
• Experience in implementing Web-to-Case, Email-to-Case to generate cases for Case objects.
• Designed junction objects and implemented various advanced fields like Pick list, Custom Formula Fields, Field Dependencies, Validation Rules, Work Flows, and Approval Processes for automated alerts, field updates, and Email generation according to application requirements.
• Experience in implementing design pattern methodologies.
• Experienced in scripting languages like HTML, XML and Java Script.
• Experience in Database Design, writing stored procedures, functions, triggers, DDL, DML SQL queries.
• Ability to quickly master new software and apply its full range of capabilities
• Self motivated, Hardworking and sincere towards goal.

TECHNICAL SKILLS

SFDC Technologies: Standard objects, Workflow & Approvals, Apex Classes/Controllers, Apex Triggers, VisualforcePages, Data Loader, Reports, Dashboards, Force.com IDE, and Eclipse.

Web Technologies: Web Services, HTML, DHTML, XML, AJAX, Java script.

Languages: Java J2SE, APEX, SQL.

RDBMS: Oracle, SQL Server.

Tools & Technologies: Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer,Force.com Platform(Sandbox and ‘ production).

Operating Systems: Windows 98/NT/XP/Vista/7, Windows CE, Linux, UNIX.

PROFESSIONAL EXPERIENCE

Confidential - Boston, MA

Salesforce.com Techno-Functional Consultant

Responsibilities:

• me played the role of a Salesforce Consultant.
• me was involved in the business requirement gathering sessions.
• Did the Analysis of all requirements understood business needs and provided solutions.
• Was a key participant of the Design Review Sessions.
• Worked on the data modelling of new requests and entities.
• Worked with the Business and resolved all their day to day issues.
• Reviewed and validated the code.
• Done the testing for several modules in ANF.
• Attended all the Pre UAT sessions to ensure the readiness of the system for UAT
• Done the UAT testing along with business users to sign off.
• Gave User training by giving demo of wat is going to release in the implementation

Confidential - Austin, TX

Salesforce.com Techno-Functional Consultant

Responsibilities:

• me played the role of a Salesforce Consultant.
• me was involved in all the business requirement gathering session (Scope CRP sessions )
• Did the Analysis of all requirements understood business needs and provided solution.
• Worked on POC as per the analysis session and business requirement
• Was a key participant of the Design CRP session
• Created FDD and Presentation for the Design CRP sessions
• Gave the design presentations to the business and worked in getting the sign off
• Worked on the data modelling of new requests and entities
• Worked with SaasPMO tool for updating capabilities and mile stones
• Worked with the Business and resolved all their day to day issues
• Helped the offshore team in all the design, build and testing activities and got the Build CRP done successfully.
• Created Build documents for Build CRP sign off
• Reviewed the code before testing
• Created Test cases for SIT
• Uploaded the test cases in ALM
• Done the testing for several teams in HP
• Attended all the Pre UAT sessions to ensure the readiness of the system for UAT
• Helped Business for UAT team for performing their testing
• Gave User training by giving demo of wat is going to release in the implementation

Confidential, Bloomington, IL

Salesforce.com Developer/ Administrator

Responsibilities:

• Involved in various activities of the project, like information gathering, analyzing the information, documenting the functional and non-functional requirements.
• Worked on various Salesforce.com standard objects like Leads, Accounts, Contacts, Cases, Roles, Opportunities, and Products.
• Worked on Wealth Management, Accounting, Revenue recognition.
• Designed, developed and deployed Apex Classes, Controller Classes, VisualForce Pages and Apex Triggers for various functional needs in the application.
• Involved in Unit Testing, Test Coverage, Code Review and User Acceptance Testing.
• Deployed the Classes, Triggers, Objects, Components, and Pages from one environment to another environment using Change Sets and Force.com IDE.
• Created Page Layouts, Search Layouts to organize fields, Custom Links, Related Lists, and other components on a record detail and edit pages.
• Worked with the Salesforce to Salesforce functionality and automate the process for record sharing from one organization to another organization.
• Created Workflow Rules and defined Related Tasks, Time Triggered Tasks, Email Alerts, Filed Updates to implement business logic.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of the application.
• Hands on experiencein Administration setup like manage Users, Profiles, Security Controls and Data Management.
• Worked on Sales Cloud and Service Cloud with functionalities like Opportunity Management and Case Management.
• Created Profiles and implemented Object-level, Field-level and Record-level security.
• Provided support ongoing salesforce.com maintenance and administration services including Custom Objects, Workflows and Triggers.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com objects.

Environment: Saleforce.com platform, Apex, Visual Force Pages, Data Loader, Workflow & Approvals, Reports, Custom Objects, SQL, Custom Tabs, Email Services, Security Controls, Sandbox data loading and Force.com IDE Plug-in Eclipse.

Confidential, Arlington, VA

Salesforce.com Consultant

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Worked on Spend Management, Fixed Assests.
• Worked with various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports and Dashboards.
• Developed various Custom Objects, Tabs, Components and Visual Force Pages and Controllers.
• Developed and configured various Custom Reports and Report Folders for different user profiles based on the needs in the organization.
• Developed Custom Objects, Custom Reports and configured the Analytic Snapshots to dump the data on regular basis for the sales performance and lead generation statistics.
• Created and deployed Several Reports, Report types and Dashboards using salesforce.com platform.
• Developed Apex Classes, Controller Classes and Apex Triggers in accordance with the Governor limits for various functional needs in the application.
• Developed and deployed workflows and approval processes for opportunities and products / assets management.
• Created and used HTML and Visual force Email templates.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Interacted with the Salesforce.com premium tech support team on a regular basis.
• Deployed various changes from one sandbox to another using Change sets and Force.com IDE.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, HTML, XML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP, Ajax, SQL

Confidential, NY City, NY

Salesforce.com Consultant

Responsibilities:

• Closely worked with SalesForce.com consultants while implementing the solutions for the needs of organization.
• Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visual Force Pages, Apex classes to suit to the needs of the application.
• Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams.
• Customized tabs for among different business users groups and business centers.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from internal systems.
• Create various profiles and configured the permissions based on the organizational hierarchy requirements.
• Designed and developed workflow rules, validation rules, and customizations within Sales force.
• Implemented Apex Classes & Triggers and linked them to manage the workflows implemented in the system.
• Implemented S-controls to manage sales plan call sheets within Sales force, capturing prep data and call activity.
• Implemented various Custom Reports and deployed them for different business user levels.
• Involved with Salesforce.com Premier Support and handled the support cases with the halp salesforce.com support.

Environment: SalesForce.com CRM Application Platform, Apex Language, Visual Force, S-Controls, HTML, JavaScript, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment.

Confidential - Dover, NH

Sr. Java/J2EE Developer

Responsibilities:

• Involved in requirements gathering, designing, coding, and testing of the Application.
• Developed the prototype screens demonstrated to the users.
• Created user friendly layout using HTML, CSS, and JavaScript to enter different search criteria.
• Used Struts Tag Libraries to implement the presentation layer of the Application.
• Implemented struts frame work, configured struts configuration file, used Action servlet and Action form beans.
• Used struts validation frame work to validate the user input data and configured in the configuration file.
• Used Struts tiles to design templates and embedded in JSP.
• Implemented Abstract DAO Factory pattern to implement the DAO classes for data base operations.
• Used WebLogic server for development and deployment.
• Created and configure connection pools and JDBC Data sources in WebLogic for Oracle data base.
• Used Maven to implement Project Object Model (POM) to manage project artifacts, repositories and
• Dependency management.

Environment: Java 1.4, J2EE, Struts, Linux, JSP, HTML, Java Script, DB2, PL/SQL, Web Sphere 5.1, RAD 5.0, CVS version repository and Web Services.

Confidential

Java/J2EE developer

Responsibilities:

• Diagnose and fix existing issues.
• Design, implement and test new features.
• Monitor, maintain and manage development, staging and production systems.
• Liaise with product management and marketing to ensure the business goals are met.
• Writing test cases in selenium IDE and testing the application.
• Deploy the developed application in Heroku (cloud application platform).
• Worked on Git version control system (Eclipse IDE).

Environment: Eclipse IDE, Git version control system, Heroku, Java and Selenium (Play Framework), HTML

Confidential

Java/J2EE developer

Responsibilities:

• Built base framework, common critical reusable classes for dependent modules.
• Code development for Report module.
• Understood the business process and developed presentation layer components, using Velocity, HTML and JavaScript
• Coded Velocity and HTML for the presentation layer
• Coordinated with the back end team for integration issues
• Participated in code review and testing of the enhancements done
• Handled the escalations were handled and rectified the error immediately
• Planned for the releases, analyzed the bugs and also did the effort estimation
• Completed the coding in estimated time and halped the QA team in completing the testing
• Participated in Unit testing and performance testing
• Involved in the Release Process.

Environment: JSP, Struts, Swings, JavaScript, JDBC, Servlets, EJB1.1, SQL Server 2000, Eclipse.