SUMMARY

• 7 years of experience in IT Industry including 5 years of experience in PEGA PRPC in Analysis, Design, Development, Maintenance/Support, Integration and Deployment.
• Certified PEGA Senior System Architect having good experience in design and development of large scale Business Process Management (BPM) and Business Rules Engines (BRE) applications using PRPC.
• Experience in developing Work Flow, Rule based BPM applications on Pega Rules Process Commander (PRPC).
• Exposure in Health Care, Pharmaceutical, Banking and Insurance.
• Expertise in designing and implementing Pega PRPC Solution Framework products such as CPM and CPM HC.
• Worked on developing and designing SOAP Services and Connectors in the Pega application.
• Designed Class structure, Flows, Activities and Rule set management.
• Involved in developing User Interface and Screen Layout using Harness, Sections and HTML.
• Configured and implemented Decision Rules, Declarative Rules, and Validation Rules.
• Sound skills in performance tuning of PRPC applications using Clipboard, Tracer, PAL, SMA and Log User.
• Expertise in gathering, documenting, and analyzing business needs and requirements and worked on several project methodologies like SDLC, Waterfall, RUP, Scrum and Agile.
• Implementing Pega Guardrails using various versions of Pega PRPC.
• Knowledge on Pega Implementation Cycle, which includes PRPC tool installation, design, development, testing and implementation.
• Worked thoroughly on reporting wizard, list view, summary view, Obj - Validation.
• Expertise in using, configuring, deploying and troubleshooting of Application Servers like Web logic 8.1, Web sphere Application Server 6.0, and Apache Tomcat-5.0.
• Hands on experience in JAVA, J2EE (EJB, Servlets, JSP), XML.
• Experience in developing web pages using HTML, JavaScript, DHTML and CSS.
• Well adaptable to challenging environments, strong work ethics and commitment to work well to serve and achieve clients’ objectives.
• Have good communication and interpersonal skills, an excellent team player, works towards the growth of an organization.

TECHNICAL SKILLS

Smart BPM Suite: PEGA Rules Process Commander (PRPC)

Java/J2EE Technologies: J2EE, JSP, JDBC, JMS, Web services (SOAP)

Database: Oracle, MS Access, Microsoft SQL Server, SQL & PL/SQL

Operating Systems: UNIX, Windows XP/ VISTA/7/ NT/ 2000/ 2003

Markup Scripting Languages: HTML, XML, SOAP, WSDL, Servlets, JSP, AJAX

Languages: Java, J2EE, C, C++

Project Management: Waterfall, Agile (Scrum Methodology).

Web/Application: Servers Apache, Tomcat Server, Web logic, IBM Web sphere

PROFESSIONAL EXPERIENCE

PEGA Developer

Confidential - Boston, MA

Responsibilities:

• Worked with the Business Leads, Business Analysts to define business requirements for designing and analyzed those requirements.
• Participated in designing application security which involves setting upAccess groups, Access roles, Operators, Application, Org Divisions, Org Units and Work groups.
• Used DCO, one of the latest requirements methodologies for quickly capturing client objectives.
• Implemented Agile/Scrum Methodology and participated in development & conversion of business requirements into PMF stories
• Created process flows and properties based on the requirements.
• Customized and implemented default Flows, Flow actions and UI that are critical to the business.
• Configured CPM interactions, service processes, portals and other key components
• Created reports using Report Definition, List view and Summary view rules of PRPC.
• Followed PEGA Guardrails in implementation of the application.
• Prototype and create business domain specific workflows with rule based decisionlogic.
• Ensure that the business and technical architecture of the delivered solution related to PEGA PRPC matches customer requirements.
• Involved in Implementation of Declarative processing features - Expressions, Constraints, Declare OnChange, Decision Rules like Decision Table, Decision Tree, Decision Map.
• Involved in Bug Fixing Activities with Lead and System Architects for Harness, Declare expressions.
• Assisted planning and execution of unit, integration and user acceptance testing.
• Involved in debugging application using PEGA Tracer tool, performance testing usingPAL.

Environment: PRPC 7.1, MS Visio, HTML, XML, SQL Connectors, HTTP, SOAPServices, IBM DB2, Java, J2EE, CSS, Java Script, Web Sphere, CPM Framework.

PEGA Developer

Confidential - Lakeland, FL

Responsibilities:

• Extensively involved in design and development of Data Model, Class structure, Process flows, and UI properties.
• Worked on designing and developing Workflows, Rule sets as well as integrating the application with external systems.
• Modified Workflows using MS Visio in PRPC.
• Created Activities and Steps for implementing Business Logic.
• Used External Database Class Mapping Tool and Obj-methods to interact with external tables and also Connect SQL rules to run complex statements on External Tables.
• Created Agents Scheduler and working to find out root cause for the errors from system management console.
• Involved in deploying CPMHC Framework and modifying the CPMHC User Interface.
• Designed and developed SLAs according to the business requirements.
• Involved in presenting CRM solutions to customer service clients.
• Used Tracer, Clipboard, PAL, System Management Application and log files for debugging.
• Troubleshoot and communicate with PEGA Support team to resolve technical issues which require hot fix.
• Unit testing of Developed Applications and raised tickets in UAT and SIT environments.
• Code Reviews and Peer reviews.
• Prepared Manifest document to validate production.

Environment: PEGA PRPC (6.3), JAVA, SQL, HTML, SQL Developer, Oracle, IBM WebSphere, QC, JAVA, Windows 7, MS Visio, CPMHC Framework.

PEGA Developer

Confidential - Winston-Salem, NC

Responsibilities:

• Worked with key Business People, Project Managers and Business Analysts in building PEGAsystems solutions to meet business requirements.
• Involved in implementing various automations for the application in PEGA Smart Investigate to automatically generate correspondence in SWIFT and Fed service.
• Used Agile/ Scrum methodology.
• Worked on PEGA security aspects using Access of Role to Object (ARO), Access Roles and Privileges.
• Fixed various critical bugs during Productions deployments.
• Involved in implementing various integration connectors to connect to external systems using SOAP and other web services.
• Created High Level Class structure and Workflows for various projects.
• Involved in customizing various SI (SI User, SI Manager, SI Business Admin, and SI SecurityAdmin) Portals.
• Implemented complex user interfaces using JSP and HTML stream rules.
• Implemented various Procedures like Decision table, Decision Map, Declarative expression, Constraints and Indexes etc.

Environment: Pega PRPC 5.2/6.1 SP2, Smart Investigate 5.4 SP1, WebLogic 8.1, WebSphere MQ,Oracle 10g, Microsoft Visio 2003, WindowsXP, Java, JSP, JavaScript, HTML.

PEGA Developer

Confidential - New York, NY

Responsibilities:

• Worked with Flows designing and also Stages to handle exceptions with implementing alternate stages.
• Used PRPC tools like Rules Inspector, Clipboard, and Tracer for testing, troubleshooting.
• Created HTML rules, Properties, Embedded Pages and Correspondences.
• Created Agents to sending Correspondences, to generate daily, weekly, monthly reports.
• Got the XSD representing the legacy data in XML format and used 'Connector and Metadata Accelerator' wizard in PRPC to create classes and properties and a starter Parse XML rules corresponding to the XML definition.
• Created Connect-SQL rules for querying the external database
• Involved in Creation of validation rules to implement business logic validation
• Created Activities, steps and methods like property set, page new, calling other activities for implementing core business logic.
• Worked closely with the SMEs in modifying the flows.

Environment: PEGA PRPC V5.5, 6.1, Visio 2003, Java, Windows XP, Apache Tomcat.

Java Developer

Confidential 

Responsibilities:

• Identified system requirements and developed system specifications, responsible for high leveldesign and development of use cases.
• Involved in designing Database Connections using JDBC.
• Created Perl CGI to parse and validate submitted form data, email to Procmail server and invoke Perl Scripts to load data into database.
• Implemented role-based UI with Java applets using Swing components.
• Invoked remote objects to assign/reassign, approve or reject defects, and to communicate among team members.
• Involved in design and Development of UI using HTML, JavaScript and CSS.
• Developed, coded, tested, debugged and deployed JSPs and Servlets for the input and outputforms on the web browsers
• Implemented RMI objects to validate logins, retrieve and update defect records.
• Installed shopping carts by use of CGI scripts for business client websites.
• Experience in going through bug queue and assigning bugs to team members, analyzing and fixing bugs, and Filing, following-up, and escalation of bugs.

Environment: Tomcat Web Server, Jdk1.3, Servlets, JDBC, JSP, Swing, RMI, Perl, PHPC++, CGI, Oracle 8i.