SUMMARY

• 8 Years of experience in IT industry specifically wif skills in Analysis, Design and Development, Testing, Implementation, production support and maintenance of various Applications using SalesForce.com and Java/J2EE Technologies.
• Over 4 years of experience in Sales force Customization, Security Access, Workflow Approvals, Data Validation, Data Utilities, Analytics, Sales, Marketing, Customer Service and Support Administration.
• Good understanding of cloud computing services such as SAAS, PAAS and IAAS.
• Experience in Administration, Configuration, Implementation and support experience wif Salesforce.com platform.
• SFDC Configurations/Customizations - User Interface, Page Layouts, Tabs, Custom fields, Custom objects, Validation Rules, Triggers etc.
• Extensive experience in creating relationships, workflows, approval processes, pages, classes, interfaces, email alerts, validation rules, sharing & security rules
• Implementation & Integration experience on SalesForce.com using Apex Language (Classes, Controllers & Triggers), VisualForce Pages, Custom Tabs, Custom Objects, S-Controls, Reports,Analytic Snapshots and Dashboards.
• Thorough understanding of the Salesforce licensing structure and various services offered by Salesforce.
• Experience working wif Eclipse IDE and Force.com Plug-in environment.
• Experience in writing batch classes, Schedule Apex, http callouts, dynamic apex, single e-mail methods, mass e-mail methods, test classes, wrapper classes.
• Proficiency in SFDC administrative tasks like creating Profiles, Roles, Users, Page Layouts, Approvals and Tasks.
• Strong Knowledge in AppExchange Applications for integrating wif Third Party Applications.
• Experience working wif salesforce.com sandbox and production environments.
• Has good working knowledge in querying salesforce.com database using SOQL&SOSL queries and Governor Limits.
• Experienced in consumer facing and internal web based application software development using Java, J2EE, JDBC, Servlets, JSP, EJB, XML, XSL, RMI and AJAX.
• Good experience wif SQL, HTML, CSS and JavaScript.
• Experience in usingMicrosoft SQL Server, Oracle, MySQL, SQL & PL/SQL databases.
• Experience in developing Test Plans, Test Scenarios, Test Cases and performed testing for various applications at Unit Testing and Integration Testing
• Experience in working version control tools like CVS, Clear Case/Clear Quest and SVN.
• Ability to work on own initiative and as part of a team. Excellent verbal and written communication skills. Willingness to learn new technologies, openness to new ideas and ability to learn very quickly.

TECHNICAL SKILLS

Salesforce.comTechnologies: SalesForce CRM,Apex, Visual Force, Triggers, SOQL, SOSL, Web Services, Workflow & Approvals, Formulas, Validation Rules, Email Templates, Roles & Profiles, Dashboards, Reports, Force.com IDE, Eclipse, Apex DataLoader

Salesforce Tools: Workbench, Eclipse, Force.com Eclipse IDE Plug-in, Force.com Explorer, Apex Data Loader, Force.com Platform

Web Technologies: CSS, XML, HTML, JavaScript, AJAX.

Databases: Oracle 11g/10i/9i, MSSQL Server 2008/2012, MySQL.

Languages: C, C++, Java, SQL, PL/SQL

PROFESSIONAL EXPERIENCE

Confidential, Warren, NJ

Sr. Salesforce Developer

Responsibilities:

• Gathering the business requirements from business team and users. Writing the functional specification document based on the business requirement document.
• Design and development of Hybrid applications for Verizon platform services using Salesforce MobileSDK.
• Conducting daily support calls and enhancement planning calls.
• Writing Apex triggers, apex classes, developing Visual force pages, batch classes, scheduled apex, test classes.
• Highly used data loader and Informatica on demand tool to integrate Salesforce wif other legacy systems.
• Hands on experience in migrating the data into the application from other merged companies and facilitating the application usage for new users.
• Solely responsible for deploying the components from staging environment to production.
• Constant involvement in exploring app exchange apps and using the apps wherever necessary. Used apps like Exact target, Marketo, Dupe Catcher, Cloud Converter, Chatter unfollow rules, Conga Composer, Docusign etc.,
• Highly involved in interacting wif the end users directly and conducted training sessions around the globe.
• Highly involved in customizing the Salesforce functionalities like workflows, approval process, setting up roles, creating profiles, security controls, data management.
• Solely designed and documented the application enhancements post go live.
• Involved in integrating Salesforce wif other in house data bases using Informatica cloud.
• Developed Activation Module, consumed Web Services, and used to connect the backend database.
• Communicating wif Web Servers / Web Services using SOAP Messages.
• Implemented single-sign on for the organization.
• Keeping track of all Salesforce releases throughout the year and implementing latest enhancements immediately in the application.
• Raising cases wif Salesforce support team in solving the product bugs.
• Solely implemented Ideas and Case Management and Lead management for the organization using web to lead, web to case, e-mail to case, lead and case assignment rules etc.,
• Developed complex visualforce pages using standard, custom controllers and components.
• Responsible for refreshing the Full copy and training sandbox environments regularly.

Environment: SalesForce.com CRM Application Platform, Apex Language, Visual Force,S-Controls,HTML, JavaScript, Web Services, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse, Sandbox, Production environment.

Confidential, Atlanta, GA

Salesforce Developer/Administrator

Responsibilities:

• Involved in Salesforce.com Application Setup activities and customized the apps to match the functional needs of the organization.
• Interacted wif various business team members to gather the requirements and documented the requirements.
• Worked wif various salesforce.com objects like Accounts, Contacts, Leads, Opportunities, Reports, Dashboards.
• Developed various Custom Objects, Tabs, Components and VisualForce Pages and Controllers.
• Developed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.
• Developed and configured various Custom Reports for different user profiles based on the need in the organization.
• Created and deployed Several Reports using salesforce.com platform.
• Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Developed and deployed workflows and approval processes for opportunities and products/ assets management.
• Created and used Email templates in HTML and Visualforce.
• Integrated the web services by generating the necessary stubs from the WSDL files for extracting the data from the home grown applications by using the home grown web services.
• Utilized SOAP protocols for messages Transfer and HTTP protocols for communicating web services.
• Performed the roles of Salesforce.com Developer and Administrator in the organization.
• Responsible for monitoring Salesforce.com usage, performing administrative tasks, ensuring Data Integrity, and working wif commercial operations management to identify additional opportunities to productively integrate Salesforce.com into ongoing business activities.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Interacted wif the Salesforce.com premium tech support team on a regular basis.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Pages, Data Loader, HTML, Java Script, Web Services, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading, Eclipse IDE Plug-in, Windows XP.

Confidential, CA

Salesforce Developer/Administrator

Responsibilities:

• Performed Business Requirement analysis and prepared the functional specification document.
• Designed and implemented Custom objects, Custom Tabs, Page layouts, workflows, Reports and Dashboards.
• Created Workflow rules, validation rules, formula fields, escalation rules etc.,
• Developed various Custom reports and deployed them for different users and teams.
• Performed SFDC Administration tasks like User Management, Data Management, creating and managing roles and profiles.
• Responsible for designing User Interface using Visualforce Pages.
• Involved in writing the test scripts for various scenarios.
• Involved in creating Users, Roles, Profiles, and security settings based on the role hierarchy.
• Created junction objects to establish connectivity among objects.
• Created Apex Triggers, and Apex classes to meet the complexity of the application.
• Performed the roles of Salesforce.com Admin in the organization.
• Responsible for monitoring Salesforce.com usage, performing administrative tasks, ensuring Data Integrity, and working wif commercial operations management to identify additional opportunities to productively integrate Salesforce.com into ongoing business activities.
• Defined and promulgated test cases based on the requirements outlined in the test plan as part of the development cycle.
• Developed Business Dashboards, Metrics and reports for management review and operational efficiency.

Environment: Saleforce.com platform, Apex Language, Visual Force, Pages, Data Loader, HTML, Java Script, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, Security Controls, Sandbox data loading.

Confidential

Java Developer

Responsibilities:

• Analyzing the business and functional requirements provided by the client and preparing work order estimates.
• Designed and developed front end using HTML and JSP
• Modified and Developed Struts Action and ActionForm as needed and edited Struts-config.xml configuration file for the same.
• Designed and developed required Manager Classes for database operations.
• Developed various Servlets for monitoring the application.
• Developed XML files, DTDs, Schemas and parsing XML by using both SAX and DOM parser.
• Developed and modified Stateless and Statefull Session Beans implementing Session Façade design pattern
• Developed BMP/CMP Entity Beans.
• Wrote deployment descriptors using XML and test java classes foe direct testing of the Session and Entity beans and did the testing.
• Worked on configuration and deployment of the beans.
• Was involved in code reviews, design review and verification of the standards.
• Wrote stored procedure and used JAVA APIs to call these procedures.
• Did Packaging and Deployment of builds through Ant script.

Environment: Java, J2EE, JSP, Servlets, EJB, JMS, JDBC, ANT, Jakarta-Struts, Session, Façade design pattern, MS SQL Server, XML, Jrun.

Confidential

Web Designer

Responsibilities:

• Responsible to maintain the tone and voice for corporate subsidiary websites.
• Developed and maintained intranet and internet services for company websites utilizing dream weaver, HTML, and Photoshop.
• Created websites, web applications and portals.
• Created page layouts, navigation, animation, buttons and icons.
• Created graphics including icons and logos using fireworks and Photoshop.
• Coordinated wif content writing team for the content on websites.
• Wrote HTML, JavaScript, tables and frames.
• Created flash presentations, newsletters and other marketing collaterals.
• Composed and drafted all printed visuals, general graphics, and product layouts.
• Performed competitive research and recommended the web design in accordance wif the market trend.
• Created web templates, logos and brochures.
• Uploaded documents and images to the existing pages.
• Composed and drafted all printed visuals, general graphics and product layouts.

Environment: Adobe CSS, Flash, Photoshop, HTML, JavaScript.