PROFESSIONAL SUMMARY:

• Overall 8+ years of IT experience with 6+ years in SalesforceCRM Application Software Designing, Development, Testing and Implementation which includes 2 years as Java Developer Experience. This involved hands - on design and development using Force.com Platform.Certified in Salesforce Administrator.
• Certified in Salesforce Platform Developer I.Possess comprehensive understanding on SFDC full life cycle.
• Manage Salesforce.com CRM application. Responsible for maintaining the functional areas of data management, forecasting, deal registration, contacts, leads, campaigns, opportunities, quotes, dashboards and reports etc.
• Experience working with Force.com IDE, Eclipse IDE and IntelliJ IDEA in design and development of Custom Application for Complex Business Processes in both Sales and Service Cloud Modules.
• Experienced with Salesforce Lightning, Salesforce mobile applicationsand Customer Portal Communitiesand implemented them in the project.
• Created Reports and Dashboards to track Opportunity pipeline/Stages for Management visibility.
• Strong Implementation and Integration experience using Custom objects, Triggers, workflow rules, approvals, S-Controls, Visual Force Pages, and Apex classes.
• Experienced in integration of Salesforce.com with external applications by using Web Services API, Metadata API SOAPand REST.
• Worked on creating Lightening PagesInside Lightning Community Builder.
• Worked on designing and developed Lightning Components using Lightning Design System.
• Developed various Custom Objects, Tabs, Entity-Relationship data model, validation rules on the objects and tabs, Components and Visual Force Pages.
• Helped users with Chatter teams/Groups and follow application as well.
• Experienced in working with SOQL and SOSL queries in force.com.
• Excellent work ethics, self-motivated, quick learner and team oriented. Continually provided value added services to the clients through thoughtful experience and excellent interpersonal, written and oral communication skills.

TECHNICAL SKILLS

Salesforce Technologies: Salesforce CRM, Salesforce SFA, Apex Language, Apex Classes/Controllers, Apex Triggers, SOQL, SOSL, Visualforce Pages / Components, Apex Web Services, Workflow & Approvals, Dashboards, Analytic Snapshots, Custom Objects.

Salesforce Tools: Force.com Explorer, Force.com Data Loader.IO, Force.com Excel Connector, ANT tool kit, Work bench, Eclipse IDE, IntelliJ IDEA Force.com Platform (Sandbox), Sand box testing, Illuminated Cloud, Sonar Lint, Source Tree and Bit Bucket Repository.

Web Design Tools: Visual Studio 2008/2005/2003, SQL Query Analyzer, Adobe Photoshop, Dreamweaver, Tortoise SVN, MS Office, Visio 5.0, Adobe Acrobat Pro, Adobe Flex Builder, Code Smith, Re Sharper.

Languages: Apex, Ajax, Java, Java Script, UML, HTML, XML, XHTML, DHTML, SQL.

ETL Tools: Apex Data Loader, Informatica, Force.com workbench.

Operating Systems: Windows, MacOs X, Windows Server 2000/2003/2008, Linux, Unix.

Packages: ECC, MS-Office, Project, SharePoint, VISIO, Excel, Access.

PROFESSIONAL EXPERIENCE:

Confidential, Parsippany, NJ

Salesforce Developer

Responsibilities:

• Develop APEX classes, Triggers and Lightning Page Components to buildcustomized application which is called marketing force. Develop various custom objects, custom fields, profiles, reports and dashboards based on requirements.
• Create workflows, validation rules, case assignment rules, and email templates.
• Interface with stakeholders in understanding requirements and providing technical solutions accordingly.
• Develop and involved in implementation of Lightening Pages and applications.
• Assuming responsibility for developing the following.
• Visualforce Pages for the presentation layer of the application.
• APEX classes to support functionality on the presentation layer.
• APEX triggers to automate generation of PDF forms and attach them to transactions.
• Test classes for the APEX classes.
• External websites based on Force.com Sites, Visualforce Pages and APEX classes.
• Custom Visualforce components like data table checkbox to be used across Visualforce Pages.
• Create custom settings regarding environment based variables.
• Leverage REST web services for integration with the current system.
• Compile and present PDF reports from APEX classes and maintain them as attachments on custom objects.
• Facilitate deployment from Sandbox to Production environment.
• Instrumental in migrating the data from the current system to the Salesforce application by using Data loader.

Environment: Saleforce.com platform, Apex, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, SOAP, Sandbox, IntelliJ IDEA, Illuminated Cloud, Sonar Lint Plug-in.

Confidential, Minneapolis MN

Salesforce Developer

Responsibilities:

• Worked as Salesforce developer in the design, build phases of the project.
• Used SOQL & SOSL for data manipulation needs of the application using platform database objects.
• Customized email templates and used different error handling techniques to handle the data and send emails depending on the requirement.
• Sophisticated analysis of customer data can be done with conventional reporting tools that go beyond native Salesforce.com reporting, including complex statistical and trending analysis. Used data loader for importing and exporting bulk records.
• Improves reliability and performance of reporting enables analytics and exception reporting.
• Created lead foams, campaigns to lead foams, assigning task and managing work flows.
• Involved in Salesforce.com application setup activities and customized the apps to match the
• functional needs of the organization.
• Created various custom objects as per requirement. Worked on various standard Objects like Accounts, Case, and Contact.
• Created Security settings for Roles and Profiles and managed Security Sharing Settings.
• Developed Validation Rules for the Custom Objects and Workflow rules and Approvals for some fields.
• Created User Roles and Profiles, Security controls and shared settings. Implemented field level security, Profile and audit trail setup.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, SOAP, Sandbox, Eclipse IDE Plug-in.

Confidential, Marlborough, MA

Salesforce Developer

Responsibilities:

• Worked as Salesforce developer in the design, build phases of the project.
• Worked as Salesforce developer and developed the Salesforce application, which transformed the way the client doing their business and helped their customers with a delightful experience.
• Designed, developed and deployed the Custom objects, Components, Visual Force Pages to suit to the needs of the application.
• Designed, developed, test and deployed custom Salesforce applications software using APEX Classes, Controller Classes, Batch APEX and APEX Triggers for various functional needs in the application.
• Responsible for helping to capture business requirements, identifying appropriate data.
• sources, Data quality issues, Business transformation rules, mapping source to target.
• Developed Test cases for Unit Testing of the Mappings, and was involved in the Integration Testing. Experienced on working with apex on force.com and creating triggers and apex classes.
• Developed triggers and apex classes using apex test classes with minimum code coverage. Implemented various levels of security to hide the valuable information from the users.
• Worked on Salesforce.com Application to Setup activities and customized the apps to match the functional needs of the organization.

Environment: Saleforce.com platform, Apex Language, Visualforce (Pages, Component & Controllers), Salesforce.com Data Loader, Workflow & Approvals, Communities, Reports, Service Cloud, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Marketing Cloud, Web Services, SOAP, REST, BULK, WSDL, Salesforce1, Sandbox, Eclipse IDE Plug-in, Oracle, Windows.

Confidential, Fairfax, VA

Salesforce Developer

Responsibilities:

• Analyzed requirements, involved in the development of all modules.
• Coordinating and participating in all stages of design, configuration, and development & testing for the systems.
• Analyze and evaluate the business needs and its application impact for changes requested by the business users, including the impact to the data model and database design.
• Develop customer portal for distributors and claim processes, approval process flow etc.
• Maintain, support & customize the company enterprise Salesforce setup and new requirements. Manage all change requests and ensuring that they are delivered on time.
• APEX trigger, APEX class, Visualforce pages using Salesforce apex language.
• Creating Workflow Rules, Tasks, Email Alerts, assignment rules and Components to suit to the need of the application.
• Schedules the reports, dashboards for management and users by emails.
• Customized different page layouts and assigned them for different profile users.
• Designed various web pages in Visualforce page for functional needs within Salesforce.
• Involved in Unit Testing and Test Coverage for Triggers and Apex Classes.
• Approval & workflow process
• Setup Salesforce security control using profile, Role, Global sharing setting, Sharing rule.

Environment: Saleforce.com platform, Apex, Visualforce, Salesforce.com Data Loader, Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Service Cloud, Email Services, HTML, Java Script, Java, SOAP, REST, Web Services, WSDL, Sandbox, Eclipse IDE Plug-in.

Confidential

Salesforce Administrator

Responsibilities:

• Interacted with various business user groups for gathering the requirements for Salesforce implementation and documented the Business and Software Requirements.
• Performed detailed analysis of business and technical requirements and designed the solution by customizing various standard objects of Salesforce.com (SFDC) and using other Platform based technologies like Visualforce, Force.com API, and Web Services.
• Created user Roles and Profiles and given them Security controls and shared settings.
• Customized tab worked with various standard objects like Accounts, Contacts, Leads, Campaigns, Cases and Solutions.
• Designed, Implemented and deployed the Custom objects, Page layouts, Custom tabs, Components to suit to the needs of the application.
• Created Custom Objects and defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.
• Developed workflow rules for various tasks and Email alerts as per the requirement.
• Developed Approval process for the application by implementing custom formulas in various stages of approval.
• Implemented Case Management Automation to track and solve Customer’s Issues. Implemented Email-to-Case, Web-to-Case to enter generated cases to Case Object.
• Developed Apex classes and Apex Triggers for various functional needs in the application.
• Developed Visual Force Pages to customize the view and functionality of the page that were required by the Organization.
• Integrated Salesforce CRM and the legacy system using Cast Iron Integration Systems.
• Used the sandbox for testing and migrated the code to the deployment instance after testing.
• Provided the training to the internal business users to use the application and develop their own custom report.
• Prepared user manual and technical support manual.

Environment: Saleforce.com platform, Apex Language, Visual Force (Pages, Component & Controllers), Workflow & Approvals, Reports, Custom Objects, Custom Tabs, Email Services, HTML, Java Script, Java, Web Services, WSDL, SOAP, Sandbox, Eclipse IDE Plug-in.

Confidential

Java/J2EE Developer

Responsibilities:

• Worked directly with user groups in analyzing and specifying business requirements for the design and development of project.
• Design the system using Object Oriented Analysis and Design.
• Developed classes for EJBs and database manipulation using JDBC.
• Actively involved in configuring the Application Server and deployed all the modules like Web modules and Business modules.
• Coded classes for creating dynamic SQL queries.
• Developed the Front-End JSP and HTML.
• Developed file uploading application.
• Coded Java classes using data access objects, session façade patterns.
• Quality assurance.
• Code review.
• Implementation of automated Unit testing using Cactus. JUnit and Ant.
• Deployment, Maintenance and support.

Environment:Java, J2EE, JSP, Struts, JSON, Html, WebSphere Application server, Eclipse, JavaScript, Oracle 9i, PL/SQL, JDBC, UML, Rational Rose, Windows 2000.