PROFESSIONAL SUMMARY

• Over 8 years of experience with 5+ years of strong experience in Salesforce.com (SFDC) as Analyst/Admin for various business domains like Insurance, Financial and Manufacturing & Telecommunication.
• Excellent programming skills and strong Object Oriented programming concepts (OOP).
• Extensive experience in customization, configuration, integration, Eclipse IDE, Apex, Visual Force and integration tools like Apex Data Loader, Cast iron etc.
• Expertise in Salesforce technologies that is, APEX, Visualforce, WebServices, APIs.
• Successfully Developed and consumed SOAP Web services.
• In - depth understanding of CRM business processes that include Forecasting, Campaign management, Lead Management, Order Management, Account Management, Case Management and merging management.
• Extensive experience in salesforce.com Setup, Configuration, Customization, Administration, Data Migration and Integration tools like Apex Data Loader etc.
• Extensive experience in creating Roles, Profiles, Page Layouts, Record Type, and Assignment rule Workflow Alerts and Actions, Reports, Dashboards, Outbound messaging, and Approval Workflow.
• Proficient in designing of Custom objects, Custom components, Custom fields, Role based page layouts, Custom Tabs, App Exchange Package & Custom Application, Sandbox data loading and for implementing web services in teh application for access to data from different users.
• Strong exposure to Security and sharing rules implementation at object, field, and record level for different users at different levels of organization.
• Self-starter who is proactive and quick learner with perseverance, strong work ethics and a never ending zeal to better teh best.
• Hands-on experience in various phases Software Development Life Cycle (SDLC)
• Expertisein soft skills including good communication skills, quick learning and multi-tasking are my key strengths. As a part of project assignments, me have been a part of Application Maintenance,Operations Support and Issue analysis, Bulk Data Migration, Server Upgradation, Installation and Implementation of New Customization.
• Comfortable using and hands on experience in BMC AR Tools like AR User Client, ARAdmin Tool, BMC Developer Studio, AR Import, AR Migrator, Data load, Data Management Tool (DMT)
• me had worked extensively on Remedy 7.5 and have sound knowledge of teh product and most of its features and modules like Incident management, Change Management, Problem Management, Asset management, Contract Management, Product Catalog, Solution Database, Task Management, SLM,and Approval Cycle etc. Salesforce.com Skill-Set Highlights

TECHNICAL SKILLS

Salesforce.com: Salesforce CRM, Apex, Apex Triggers, Apex Classes/ Controllers, Visualforce Pages/Components, Apex Web Services, Workflow & Approvals, Case Management Custom Objects Reports, Dashboards, SOQL, SOSL.

Custom Integration: Workflow & Approvals, Field updates Reports, Custom Objects, Custom Settings, Custom Labels and Tabs, Account Management, Contact Management, Email Services, Security Controls, AppExchange Package & Custom Application and Sandbox Data Loading.

Force.com tools: Force.com IDE, Force.com API tools (Data Loader), Force.com Explorer, Force.com Migration Tool, Salesforce Workbench, Force.com, Data.com Dupeblocker, Apptus, Excel Connector.

Web Technologies: HTML, WSDL, XML, Java Script, JQuery, DOM, SOAP, REST API, AJAX.

PROFESSIONAL EXPERIENCE:

Confidential, Detroit, MI

Lead Salesforce.com Developer

Responsibilities:

• Developed teh business logic of teh application using APEX classes.
• Designed teh application to be created module wise using teh schema builder.
• Implemented REST API to retrieve teh recent items on teh customer portal VF page.
• Prepared teh Visual force pages with teh needed UI designs.
• Performing teh UI related activities including Page layout configuration.
• Worked on teh WebServices for enabling teh data to be used outside teh domain.
• Made teh configurations in teh applications time to time as per teh requirement gathering.
• Worked extensively on APEX Triggers, APEX Classes, Apex Test Classes, Visualforce pages to fulfill various business requirements.
• Created and deployed various Triggers, Apex classes and Visual force pages as part of teh implementation.
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user profiles and created permission sets where necessary.
• Making teh timely data management using teh Data Loader tool and thus making teh insert, delete, upsert operation on teh data.
• Defined lookup and master-detail relationships on teh objects and created junction objects to establish connectivity among objects.
• Constructed new sandbox Plan and assembled all teh Requirements for Project.
• Deployed Configurations and Code between Salesforce Environments through various deployment tools like Force.com IDE, Snapshot, Ant Scripts, Cruise Control, and Change
• Involved in Working with Standard Salesforce features like Objects, Workflows, Record Types, Page layouts, Workflow Rules, Case Assignment Rules, and Escalation rules, Validation rules, Profiles, Roles, Reports and Dashboards etc.
• Involved in Custom Integration of Outbound Messages, Workflow & Approvals, Reports, Custom Objects and Tabs, Email Services Security Controls, AppExchange Package & Custom Application, Sandbox data loading.
• Customized page layouts for Opportunity, Contacts, and Accounts depending upon user profiles and created permission sets where necessary.
• Used SOQL & SOSL with consideration to Governor Limits for data manipulation needs of teh application using platform database objects.
• Preparing teh documentation of teh project.
• Have experience in working in Agile Project.
• Performing teh mass data activities in teh organization.
• Programmed teh various automated functionalities using teh triggers in teh combination if teh related classes.

Environment: Visual Force, Apex, SOQL, WSDL, HTML, JQuery, Java Script, Integration, SOAP, REST API, AJAX.

Confidential . Foster City, CA

Sr.Salesforce.com Developer

Responsibilities:

• Created Custom Controllers to make external web service callouts, validate and insert data.
• Created Visualforce pages for customer portal which will override teh standard customer portal.
• Programmed teh various automated functionalities using teh triggers in teh combination if teh related classes.
• Build Apex classes implementing SOQL statements within Force.com IDE to manage interaction with teh database.
• Customized teh Dashboards and Report to track usage of productivity and performance of business centers and their sales teams.
• Created new custom objects, assigned fields, designed page layouts, custom tabs, components, Visualforce pages, custom reports.
• Designed and deployed teh Custom objects, Custom tabs, Picklist, Entity-Relationship data model, validation rules, Workflow Rules, Auto-Response Rules, Page layouts, Components, Visual Force Pages to suit to teh needs of teh application.
• Created various profiles and configured teh permissions based on teh organizational hierarchy requirements.
• Interacted with various business team members to gather and documented teh requirements. Implemented teh requirements on salesforce.com platform and Force.com IDE Plug-in using Eclipse.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on teh parent.
• Customized page layouts for Opportunity, Contacts and Accounts depending upon user roles and groups.
• Used Data Loader for insert, update, and bulk import or export of data from Salesforce.com subjects. Used it to read, extract and load data from comma separated values (CSV) files.
• Modifying Page layouts and setting teh Record Types.
• Developed and configured various Reports and Report Folders for different user profiles based on teh need in teh organization.
• Used Sales Force Automation for Sales Lead Management, Opportunity Management, Account and Contact Management, Data Quality Management, Approvals and Workflow.

Environment: Visual Force, Apex, Eclipse, Java Script, SOAP, REST, SOQL, HTML, XML, Data Loader, Integration.

Confidential, Atlanta, GA

Salesforce.com Developer/Admin

Responsibilities:

• Performed teh roles of Salesforce.com Developer and Administrator in teh organization.
• Interviewed teh end users, obtained requirements theirby designed, implemented, unit tested, maintained, and troubleshoot teh application.
• Created custom objects, Fields, Triggers, workflows and validation rules to manage information on products, orders, and vendors
• Add methods that can be called from Visualforce pages to Controller Extensions.
• Created Custom Controllers to make external web service callouts, validate and insert data.
• Specify timers that send Ajax update requests to Force.com according to a specified time interval.
• Used Visual force Templates and Placeholders to encapsulate page elements to be reused across several Visualforce pages.
• Used Tabular, Summary and Matrix reports to create Standard reports and Custom reports.
• Created Dashboards and Dashboard Components and implemented multiple levels of Dashboards and scheduled Dashboard refresh.
• Created Many-to-Many relationships and created Junction objects to implement Roll-up Summary fields to aggregate data from child records on teh parent.
• Designed Validation Rules along with Roll-Up Summary Fields to maintain data quantity and data consistency.
• Experience with components, functions and global variables to embed links to default actions for creating new Accounts, Contacts and other standard objects.
• Worked with Global variables and expression language syntax to manipulate data types for conditionally executing operations.
• Worked with Standard Controllers and record identifiers to implement automatic record retrieval and display/update a record's data, bind input fields to new records, display warning and error messages, create links for form processing, place command buttons and create custom messages, implement nested Visualforce pages.
• Worked with Visualforce components to customize captions, headers and footers of a table and to embed a standard list view of an object's records.
• Worked with Visualforce List Controllers to act on a set of records with pagination and iterate over a list of records to produce output in a list.

Environment: Visual Force, Apex, Web services, Data Loader, Java Script, HTML, AJAX.

Confidential

Java Developer

Responsibilities:

• Analyzed teh functional specification documents and prepared detailed level design documents.
• Developer: Developed and maintained teh code using Java, JSP, Struts 1.3
• Extensively used XML for designing and formatting teh user Interface.
• Developed teh client side scripting using JavaScript.
• Maintained teh tomcat server.
• Used JDBC to interact with databases where ever needed.
• Used SQL for creation and modification of teh database tables and sequences.
• Wrote classes containing XML
• Prepared various documents which would halp in easy understanding and implementation of teh software.

Environment: Java, Struts, Oracle, JDBC, JSP/HTML, JavaScript, Tomcat Server, Toad, CSS.